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Snapdeal.com Complaints & Reviews

www.snapdeal.com

3.6

Updated: Nov 24, 2025

Complaints 14450

Resolved

9451

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Snapdeal.com reviews & complaints page 5

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I received half order, ie, only one folding Almirah, thought, second one is inside it, but wn i opened, there was only one. Almirah is also not useful, product shown is diff., So i wanted to return, but salesman says he should get two pieces as shown, where should I get second one, wn i received only one, paid for two.This is very disturbing.I m permanent customer of Snapdeal since years. I hope my difficulty is resolved ns my money restored at earliest.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Nov 21, 2022

Verified Support

Dear Customer,

Hope you are doing well.

Really sorry for the unpleasant experience. Please share your order details so that we can help you better.

Regards,

Team Snapdeal

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Address: 4th floor, Mpale High Street, Housangabad Road

I have bought a product from snapdeal.com with order id - [protected].

But the description of the product is totally inaccurate and incomplete, it is used for something I can't even write about it here.

The product is totally packed as they handed me and it comes under 7 days return policy,

So, I want to return my product and want to get my hard-earned money back.

But Snapdeal is not even connecting with me or responding on it,

So I request you to please help me to return my product. It's totally sealed and packed.

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Nov 18, 2022

Verified Support

Dear Vibin!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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My order for Blue denim lycra woman's jeans was not matching my expectations so I opted to refund it immediately but they cancelled the refund by saying that return request has been closed when I try to communicate with them no proper communication was done. I want refund for my order please help me.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Oct 29, 2022

Verified Support

Dear Customer,

Hope you are doing well.

Really sorry for the unpleasant experience. Please share the order details so that we can help you better.

Regards,

Team Snapdeal

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This is really very shocking and unlawful as well that someone is using my name and email to place orders from Snapdeal.

Query: Please delete my profile and let the user know that it is illegal to use other's email. Also make email OTP verification as mandatory.

Below are order details

Order details
PAYSTORE BLACK RUDRAKSHA IN SILVER CAP MALA
SKU CODE: BLACK SILVER MALAA
ORDER NO.: [protected]
SUBORDER NO.: [protected]

INVOICE NUMBER : S914D5/22/16196
INVOICE DATE : 08-OCT-2022
ORDER DATE : 07-OCT-2022

Delivery details
NO:366 BAJANAI KOVIL STREET VAYALLANALUR PATTABIRAM CH72
NEAR RAMACHANDRA HOSPITAL
CHENNAI /
PLACE OF SUPPLY (POS) -(33)- TAMIL NADU

PIN 600072

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Snapdeal.com Customer Care

from New Delhi, Delhi

Oct 22, 2022

Verified Support

Hi Srirajmada!

We are sorry for the unpleasant experience you’ve been through. Please share your contact details through our help center and we'll get in touch with you to discuss this.

https://www.snapdeal.com/helpcenter

Thanks!

Team Snapdeal

S

srirajmada

Oct 28, 2022

Why do I need to give my contact details to your help center? I have given everything about the latest order. You should be able to find profile with given details and cancel all orders and close the account.

Snapdeal.com Customer Care's response, Oct 30, 2022

Verified Support

Hi Srirajmada,

Please share your contact number so that we can discuss and resolve your concern.

Thanks,

Team Snapdeal

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I'm receiving mails of orders being placed on Snapdeal. Someone unknown has been using my email account. Please fix the issue as fast as you can.

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Some lady contacted me for part time job and aftr i invested in it and sold the product with commission. Now i cant withdraw my money from their website. And they are claiming that they have withdrawn the money to my account but i have not received a single rupee.

+1 photos

Nov 18, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2022

Snapdeal.com Customer Care's response Hi,

Please do not respond to any job offers pretended to be coming from Snapdeal. Such job offers are false and not being sent by Snapdeal.

Regards,
Team Snapdeal

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I've purchased a product
Tecsox Bassbuds Lite In Ear Wired Earphone 0 Hours Playback 3.5 mm IPX5(Splash Proof) Powerfull Bass -Bluetooth Black.
I git the product where product description in online is not same as the received product. Product description in online has 12mm driver but received Product is 8mm.
I'm not happy with what has stated.
I requested replacement and it has been processed and received same product product as early which product description is not same as stated in online product description.
I need refund or the product must be stated as description.

Thank you.

+2 photos

Nov 13, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2022

Snapdeal.com Customer Care's response Dear Customer,

Hope you are doing well.

Really sorry for the unpleasant experience. Your concern has been escalated and you will be contacted by our team at the earliest.

Regards,

Team Snapdeal

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Address: D1/41, Danish Nagar

I ordered a product from snapdeal where it was mentioned that it's an ayurvedic product, but when I received the product and saw its manual,

It contains illegal banned ingredients like opium ( afeem ) in higher concentrations and, When I raised the complaint against it, the product got disappeared from snapdeal,

In the description, it was written that the product can be easily returnable within 7 days, but now, they are saying that the product is delivered in good condition and they have nothing to do with it even if it's a banned opioid.

The product is properly packed and sealed, I want snapdeal to get their order back and refund me my money.

+3 photos

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Snapdeal.com Customer Care

from New Delhi, Delhi

Oct 6, 2022

Verified Support

Dear Customer,

Hope you are doing well.

Really sorry for the unpleasant experience. Please share your order details so that we can help you better.

Regards,

Team Snapdeal

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I will book a product at 19 sep 2022 but I will not delivery till now delivery patner also saying rashly talking

Oct 30, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2022

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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Address: Delhi

Hi Team,

I bought a laptop table of 1400 rs from snapdeal and it is of worst quality. Now trying to return it however company cleary denied and harrasing me

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Sep 26, 2022

Verified Support

"Hi Pooja!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal"

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I have cancelled my order, and i have requested for refund for my money which has i have paid, but they didn't respond properly until now. I have tried to call the customer care, they didn't respond to me, and i have tried to contact with them they are not responding at all. Such a waste service from the snapdeal. I want my Money back, how many days it's gona take, no message or no call's from the snapdeal team or customer care until now..

+1 photos

Oct 23, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2022

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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Address: Mumbai headquarters

Website: Parkjbb.com

Hi
I am sultan i will invest 3000 for Snapdeal platforms but there is a problem for withdrawal and not having withdraw please help to withdraw sir my total amount is 4646rs please help i will struggle on 1 month

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Snapdeal.com Customer Care

from New Delhi, Delhi

Sep 14, 2022

Verified Support

"Dear Sultan,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal"

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I have ordered a book named milk and honey I didn't like the book content on the same day of delivery. And I requested for return order and then it showed replacement closed and it didn't show any option for return. And I can't return the product. The item has the rule to return the book within 7 days.

Oct 13, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2022

Snapdeal.com Customer Care's response Hi Ritambari!

We are sorry for the unpleasant experience you’ve been through. We request you to share your order id through our help center.

https://www.snapdeal.com/helpcenter

Thanks!
Team Snapdeal

Verified Support

Sep 12, 2022

Snapdeal.com Customer Care's response Hi Ritambari!

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,

Team Snapdeal

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Address: Unknown

They message me for account details i shared my account details via email but they didn't initiate my refund

+1 photos

Snapdeal.com customer support has been notified about the posted complaint.

Sep 10, 2022

Updated by Rahulalam70 Initiate my refund

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Address: Nill

I received empty box and i give all proof in email but still now they didn't refund my money doing fraud

+1 photos

Snapdeal.com customer support has been notified about the posted complaint.

Sep 10, 2022

Updated by Rahulalam70 Please initiate the refund

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Address: Unknown

I received empty box 4 days ago but still now they didn't refund my money

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Snapdeal.com Customer Care

from New Delhi, Delhi

Sep 10, 2022

Verified Support

Dear Rahul,

Hope you are doing well.

Really sorry for the unpleasant experience. Please share your order details so that we can help you better.

Regards,

Team Snapdeal

Rahulalam70's [Complaint's author] reply, Sep 10, 2022

My order is power bank and the product is missing.. empty box received.. please refund my money

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Address: Unknown

I ordered a power bank and receive empty box after contacting customer service they work in my issue but after some days they close my issue without informing me.but they doing fraud and didn't give me my refund

+1 photos

Oct 16, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Sep 10, 2022

Updated by Rahulalam70 I ordered a power bank and receive empty box after contacting customer service they work in my issue but still now didn't refund my money

Verified Support

Sep 12, 2022

Snapdeal.com Customer Care's response Dear Rahul,

Hope you are doing well.

Really sorry for the unpleasant experience. Your concern has been escalated and you will be contacted by our team at the earliest.

Regards,

Team Snapdeal

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Address: Kolkata

Soo recently I got an scratch card and letter from this company in the post, so on that there was one number so I have called them and I have asked them abt how to claim that so they have asked to 5500 once and then again they have asked me to 9400 so I have paid that but now they have been disconnected me from that number but I need that money back

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Address: Chitradurga

Hi sir
My name is Lokesh Iam orders Prestige marvel gas stove Sub order I'd is [protected]
But I'm received Wrong item and return is also cancelled so please refund my money
Please Understand my concern
My suborder ID [protected]
I'm received Wrong item images👇
Please sir refund my money
Thank you

+1 photos

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I just came into this Snapdeal and I am unable to withdraw my money. They keep asking to complete the task and then withdraw your money but cannot withdraw any money and the amount to be deposited keeps increasing. And they keep asking to complete task then when I ask I am unable to withdraw they say that we should again complete task etc etc I already lost money I hope I get it back

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