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3.6
Updated: Nov 24, 2025
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S
saadsh
from solapur, Maharashtra
Nov 26, 2022
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Invoice of my order is not available it shows error while downloading please help its urgent
Snapdeal.com customer support has been notified about the posted complaint.
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Dear Saadsh!

We are sorry for the unpleasant experience you’ve been through. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
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    K
    Kinjal.s
    from Ahmedabad, Gujarat
    Nov 24, 2022
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    We have purchased Titan watch as sub order number - [protected]. We found that product that received is not original nd it's duplicate.

    Now, snap deal is not able to help or support to replace with original product. Reason is that return period is expired.
    We have not use single day and not to open tag. Due to personal and corona, we are not to check nd return on time. So request to help here and solve with replace original product.
    Snapdeal.com customer support has been notified about the posted complaint.
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    Dear Kinjal!

    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

    Thanks!
    Team Snapdeal
    Reply
    Suborder no. [protected]
    Reply
    Snapdeal.com Customer Care's response, Nov 26, 2022
    Verified Support
    Dear Kinjal!

    We are sorry for the unpleasant experience you’ve been through. We've noted the details and will connect with you at the earliest and help you out.

    Thanks!
    Team Snapdeal
    Any update? It's almost 10days for raised complaint and nothing is happened.
    Reply
    Any update?
    Reply
    Request to deliver original product.
    Reply
    Hi! We would like to inform you that we have been unable to connect with you on your number despite our best efforts. Therefore, we request you to provide us a suitable time between 9 AM - 6 PM or an alternate number via email contact you.

    Thanks
    Team snapdeal
    Reply
    Kinjal.s's [Complaint's author] reply, Dec 20, 2022
    You can connect with my number 9428899837
    Any update as if you are not able to solve issue then let share seller detail.
    Reply
    Snapdeal.com Customer Care's response, Dec 20, 2022
    Verified Support
    Hi,

    we will connect with you soon regarding this.

    Thanks
    Team snapdeal
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      H
      Harijithu
      Nov 23, 2022
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      Address: Bangalore

      They have provided two dresses in one package
      But while returning he is asking that where is two packages but i have provided two dresses in the arrived package, so only one is refunded
      Another one is refund request cancelled. My suborder id is [protected]. Please refund fast i m trying to contact you but still there is no reply.what should I do now.
      Snapdeal.com customer support has been notified about the posted complaint.
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      When will you refund please respond immediately
      Reply
      Hi Harijithu!

      We are sorry for the unpleasant experience you’ve been through. We request you to share your order id through our help center.
      https://www.snapdeal.com/helpcenter

      Thanks!

      Team Snapdeal
      Reply
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        H
        Harijithu
        Nov 19, 2022
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        Address: Electronic city , Bangalore 560100

        They have provided two dresses in one package
        But while returning he is asking that where is two packages but i have provided two dresses in the arrived package, so only one is refunded
        Another one is refund request cancelled
        Snapdeal.com customer support has been notified about the posted complaint.
        View replies
        Hi Harijithu!

        We are sorry for the unpleasant experience you’ve been through. We request you to share your order id through our help center.

        https://www.snapdeal.com/helpcenter

        Thanks!
        Team Snapdeal
        Reply
        Harijithu's [Complaint's author] reply, Nov 22, 2022
        Suborder id:54334080653

        Please refund fast
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          N
          Nirmal Pandit
          Nov 19, 2022
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          I received half order, ie, only one folding Almirah, thought, second one is inside it, but wn i opened, there was only one. Almirah is also not useful, product shown is diff., So i wanted to return, but salesman says he should get two pieces as shown, where should I get second one, wn i received only one, paid for two.This is very disturbing.I m permanent customer of Snapdeal since years. I hope my difficulty is resolved ns my money restored at earliest.
          Snapdeal.com customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          Hope you are doing well.

          Really sorry for the unpleasant experience. Please share your order details so that we can help you better.

          Regards,

          Team Snapdeal
          Reply
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            V
            vibin_564683
            from Bhopal, Madhya Pradesh
            Nov 16, 2022
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            Address: 4th floor, Mpale High Street, Housangabad Road

            I have bought a product from snapdeal.com with order id - [protected].

            But the description of the product is totally inaccurate and incomplete, it is used for something I can't even write about it here.

            The product is totally packed as they handed me and it comes under 7 days return policy,

            So, I want to return my product and want to get my hard-earned money back.

            But Snapdeal is not even connecting with me or responding on it,

            So I request you to please help me to return my product. It's totally sealed and packed.
            Snapdeal.com customer support has been notified about the posted complaint.
            View replies
            Dear Vibin!

            We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

            Thanks!
            Team Snapdeal
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              V
              Vasu_56
              Oct 28, 2022
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              My order for Blue denim lycra woman's jeans was not matching my expectations so I opted to refund it immediately but they cancelled the refund by saying that return request has been closed when I try to communicate with them no proper communication was done. I want refund for my order please help me.
              Snapdeal.com customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              Hope you are doing well.

              Really sorry for the unpleasant experience. Please share the order details so that we can help you better.

              Regards,

              Team Snapdeal
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                S
                srirajmada
                Oct 21, 2022
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                This is really very shocking and unlawful as well that someone is using my name and email to place orders from Snapdeal.

                Query: Please delete my profile and let the user know that it is illegal to use other's email. Also make email OTP verification as mandatory.

                Below are order details

                Order details
                PAYSTORE BLACK RUDRAKSHA IN SILVER CAP MALA
                SKU CODE: BLACK SILVER MALAA
                ORDER NO.: [protected]
                SUBORDER NO.: [protected]

                INVOICE NUMBER : S914D5/22/16196
                INVOICE DATE : 08-OCT-2022
                ORDER DATE : 07-OCT-2022

                Delivery details
                NO:366 BAJANAI KOVIL STREET VAYALLANALUR PATTABIRAM CH72
                NEAR RAMACHANDRA HOSPITAL
                CHENNAI /
                PLACE OF SUPPLY (POS) -(33)- TAMIL NADU

                PIN 600072
                Snapdeal.com customer support has been notified about the posted complaint.
                View replies
                Hi Srirajmada!

                We are sorry for the unpleasant experience you’ve been through. Please share your contact details through our help center and we'll get in touch with you to discuss this.

                https://www.snapdeal.com/helpcenter

                Thanks!

                Team Snapdeal
                Reply
                Why do I need to give my contact details to your help center? I have given everything about the latest order. You should be able to find profile with given details and cancel all orders and close the account.
                Reply
                Snapdeal.com Customer Care's response, Oct 30, 2022
                Verified Support
                Hi Srirajmada,

                Please share your contact number so that we can discuss and resolve your concern.

                Thanks,

                Team Snapdeal
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                  A
                  Aria09
                  Oct 17, 2022
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                  I'm receiving mails of orders being placed on Snapdeal. Someone unknown has been using my email account. Please fix the issue as fast as you can.
                  Snapdeal.com customer support has been notified about the posted complaint.
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                    A
                    [email protected]
                    Oct 14, 2022
                    Resolved
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                    Resolved

                    Some lady contacted me for part time job and aftr i invested in it and sold the product with commission. Now i cant withdraw my money from their website. And they are claiming that they have withdrawn the money to my account but i have not received a single rupee.
                    Nov 18, 2022
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 17, 2022
                    Snapdeal.com Customer Care's response                     Hi,

                    Please do not respond to any job offers pretended to be coming from Snapdeal. Such job offers are false and not being sent by Snapdeal.

                    Regards,
                    Team Snapdeal
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                      V
                      Venkateshwar06
                      from Hyderabad, Telangana
                      Oct 12, 2022
                      Resolved
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                      Resolved

                      I've purchased a product
                      Tecsox Bassbuds Lite In Ear Wired Earphone 0 Hours Playback 3.5 mm IPX5(Splash Proof) Powerfull Bass -Bluetooth Black.
                      I git the product where product description in online is not same as the received product. Product description in online has 12mm driver but received Product is 8mm.
                      I'm not happy with what has stated.
                      I requested replacement and it has been processed and received same product product as early which product description is not same as stated in online product description.
                      I need refund or the product must be stated as description.

                      Thank you.
                      Nov 13, 2022
                      Complaint marked as Resolved 
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 13, 2022
                      Snapdeal.com Customer Care's response                       Dear Customer,

                      Hope you are doing well.

                      Really sorry for the unpleasant experience. Your concern has been escalated and you will be contacted by our team at the earliest.

                      Regards,

                      Team Snapdeal
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                        S
                        Singamshetty Venkata Subbarao
                        from Bhopal, Madhya Pradesh
                        Oct 4, 2022
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                        Address: D1/41, Danish Nagar

                        I ordered a product from snapdeal where it was mentioned that it's an ayurvedic product, but when I received the product and saw its manual,

                        It contains illegal banned ingredients like opium ( afeem ) in higher concentrations and, When I raised the complaint against it, the product got disappeared from snapdeal,

                        In the description, it was written that the product can be easily returnable within 7 days, but now, they are saying that the product is delivered in good condition and they have nothing to do with it even if it's a banned opioid.

                        The product is properly packed and sealed, I want snapdeal to get their order back and refund me my money.
                        Snapdeal.com customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        Hope you are doing well.

                        Really sorry for the unpleasant experience. Please share your order details so that we can help you better.

                        Regards,

                        Team Snapdeal
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                          J
                          Jaiteja1
                          Sep 27, 2022
                          Resolved
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                          Resolved

                          I will book a product at 19 sep 2022 but I will not delivery till now delivery patner also saying rashly talking
                          Oct 30, 2022
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 28, 2022
                          Snapdeal.com Customer Care's response                           Dear Customer,

                          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                          Regards,
                          Team Snapdeal
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                            P
                            Poojamaggie123
                            Sep 25, 2022
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                            Address: Delhi

                            Hi Team,

                            I bought a laptop table of 1400 rs from snapdeal and it is of worst quality. Now trying to return it however company cleary denied and harrasing me
                            Snapdeal.com customer support has been notified about the posted complaint.
                            View replies
                            "Hi Pooja!

                            We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                            Thanks!
                            Team Snapdeal"
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                              S
                              Sai@Chinnu
                              from Hyderabad, Andhra Pradesh
                              Sep 19, 2022
                              Resolved
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                              Resolved

                              I have cancelled my order, and i have requested for refund for my money which has i have paid, but they didn't respond properly until now. I have tried to call the customer care, they didn't respond to me, and i have tried to contact with them they are not responding at all. Such a waste service from the snapdeal. I want my Money back, how many days it's gona take, no message or no call's from the snapdeal team or customer care until now..
                              Oct 23, 2022
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 21, 2022
                              Snapdeal.com Customer Care's response                               Dear Customer,

                              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                              Regards,
                              Team Snapdeal
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                                S
                                Sultan122
                                from Hyderabad, Telangana
                                Sep 13, 2022
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                                Address: Mumbai headquarters
                                Website: Parkjbb.com

                                Hi
                                I am sultan i will invest 3000 for Snapdeal platforms but there is a problem for withdrawal and not having withdraw please help to withdraw sir my total amount is 4646rs please help i will struggle on 1 month
                                Snapdeal.com customer support has been notified about the posted complaint.
                                View replies
                                "Dear Sultan,

                                Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                                Regards,
                                Team Snapdeal"
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                                  R
                                  Ritambari
                                  Sep 11, 2022
                                  Resolved
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                                  Resolved

                                  I have ordered a book named milk and honey I didn't like the book content on the same day of delivery. And I requested for return order and then it showed replacement closed and it didn't show any option for return. And I can't return the product. The item has the rule to return the book within 7 days.
                                  Oct 13, 2022
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 12, 2022
                                  Snapdeal.com Customer Care's response                                   Hi Ritambari!

                                  We are sorry for the unpleasant experience you’ve been through. We request you to share your order id through our help center.

                                  https://www.snapdeal.com/helpcenter

                                  Thanks!
                                  Team Snapdeal
                                  Verified Support
                                  Sep 12, 2022
                                  Snapdeal.com Customer Care's response                                   Hi Ritambari!

                                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                  Regards,

                                  Team Snapdeal
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                                    R
                                    Rahulalam70
                                    from Nalhati, West Bengal
                                    Sep 10, 2022
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                                    Address: Unknown

                                    They message me for account details i shared my account details via email but they didn't initiate my refund
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Sep 10, 2022
                                    Updated by Rahulalam70                                     Initiate my refund
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                                      Rahulalam70
                                      from Nalhati, West Bengal
                                      Sep 10, 2022
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                                      Address: Nill

                                      I received empty box and i give all proof in email but still now they didn't refund my money doing fraud
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Sep 10, 2022
                                      Updated by Rahulalam70                                       Please initiate the refund
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                                        Rahulalam70
                                        from Nalhati, West Bengal
                                        Sep 10, 2022
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                                        Address: Unknown

                                        I received empty box 4 days ago but still now they didn't refund my money
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Rahul,

                                        Hope you are doing well.

                                        Really sorry for the unpleasant experience. Please share your order details so that we can help you better.

                                        Regards,

                                        Team Snapdeal
                                        Reply
                                        Rahulalam70's [Complaint's author] reply, Sep 10, 2022
                                        My order is power bank and the product is missing.. empty box received.. please refund my money
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