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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
Complaints 14454
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Snapdeal.com reviews & complaints page 6

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R
Rahulalam70
from Nalhati, West Bengal
Sep 10, 2022
Resolved
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Resolved

Address: Unknown

I ordered a power bank and receive empty box after contacting customer service they work in my issue but after some days they close my issue without informing me.but they doing fraud and didn't give me my refund
Oct 16, 2022
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Sep 10, 2022
Updated by Rahulalam70
I ordered a power bank and receive empty box after contacting customer service they work in my issue but still now didn't refund my money
Verified Support
Sep 12, 2022
Snapdeal.com Customer Care's response
Dear Rahul,

Hope you are doing well.

Really sorry for the unpleasant experience. Your concern has been escalated and you will be contacted by our team at the earliest.

Regards,

Team Snapdeal
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    S
    Srihari6
    from Bengaluru, Karnataka
    Sep 9, 2022
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    Address: Kolkata

    Soo recently I got an scratch card and letter from this company in the post, so on that there was one number so I have called them and I have asked them abt how to claim that so they have asked to 5500 once and then again they have asked me to 9400 so I have paid that but now they have been disconnected me from that number but I need that money back
    Snapdeal.com customer support has been notified about the posted complaint.
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      M
      ManiAcchu
      from Chitradurga, Karnataka
      Aug 31, 2022
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      Address: Chitradurga

      Hi sir
      My name is Lokesh Iam orders Prestige marvel gas stove Sub order I'd is [protected]
      But I'm received Wrong item and return is also cancelled so please refund my money
      Please Understand my concern
      My suborder ID [protected]
      I'm received Wrong item images👇
      Please sir refund my money
      Thank you
      Snapdeal.com customer support has been notified about the posted complaint.
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        F
        Fathima Arfa Azmi
        Aug 29, 2022
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        I just came into this Snapdeal and I am unable to withdraw my money. They keep asking to complete the task and then withdraw your money but cannot withdraw any money and the amount to be deposited keeps increasing. And they keep asking to complete task then when I ask I am unable to withdraw they say that we should again complete task etc etc I already lost money I hope I get it back
        Snapdeal.com customer support has been notified about the posted complaint.
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          D
          Debdyuti Biswas
          Aug 25, 2022
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          Stop this fraud website.I searched for online work from home job, then i get a website where they are offering jobs from home, i get messages from Snapdeal platform.i have to complete tasks and they give commissions.bt in fourth step they are asking for huge amount.but when i told them that i m unable to continue the process and give my money back, then they are not refunding me.plz help.They take my 4000 money.
          Snapdeal.com customer support has been notified about the posted complaint.
          Hi! Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes or Job offers on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards/Jobs. Thanks, Team Snapdeal
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            V
            Veeeeee
            Aug 23, 2022
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            My sub order id is [protected]
            But i got order with sub order id [protected]
            And i have paid 210₹ for someone else order because it has same name and address and phone no as me
            So i want to return that order and want refund
            Snapdeal.com customer support has been notified about the posted complaint.
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              R
              rajee@1234
              Aug 17, 2022
              Resolved
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              Resolved

              Dear Sir,
              I buy 5 coins of mata vaishno devi, on 09.07.2022, invoice of which is attached here with.But i received only 4 coins in place of 5 so i returned that 4 coins. I talked many times with Snapdeel to many persons but i regret to say that no one give a satisfactory answer.He/She said that they will send me a mail to get my Bank Account Details and will transfer my refund in my bank account. But till now i don"t receive not a single mail OR any msg regarding this issue.
              I request you please refund my payment as earliest possible.
              Thangs & Regards
              Rajneesh Aggarwal
              Noida ( UP )
              Mob.No. [protected]
              Sep 22, 2022
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Verified Support
              Aug 20, 2022
              Snapdeal.com Customer Care's response
              Hi Customer,

              We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

              Thanks!
              Team Snapdeal
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                P
                PRATAP
                from Delhi, Delhi
                Aug 15, 2022
                Resolved
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                Resolved

                I have ordered Jeans Pant where it is damaged product, i informed snapdeal team and return applied. it is clear mentioned in product that 7days easy Return. I have return requested on 3rd august 2022, its 12days gone they are not sending any delivery guy for pickup. when i am contacting through chat they are telling courier guy deny to visit your location, this is unserviceable area and you send through courier to Surat centre.I told them i can not send courier by myself and why i will send, it is not mentioned in the product. Please help me to get refund of my money and i am not satisfied customer care executive response.

                Suborderid: [protected]
                Sep 16, 2022
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Aug 15, 2022
                Updated by PRATAP
                if my area is unserviceable why you are delivering product to unserviceable area and you mentioned in description easy return in 7days.
                Verified Support
                Aug 16, 2022
                Snapdeal.com Customer Care's response
                Dear Pratap,

                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                Thanks!
                Team Snapdeal
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                  K
                  Kamini_s
                  from Mumbai, Maharashtra
                  Aug 12, 2022
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                  Hi,

                  My homepage notified that I was logged in all multiple devices.
                  I am not
                  I am only logged in on my home laptop.

                  I can see the new products being viewed etc.

                  I have changed the pswd etc but its not working.

                  Cant understand how snapdeal can assign an existing gmail id to another user without verification.

                  Snapdeal : look into the matter at the earliest.

                  [protected]
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Hi Kamini,

                  We are sorry for the unpleasant experience you’ve been through. Please share your registered contact no. so that we can get this checked on priority.

                  Thanks!
                  Team Snapdeal
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                    K
                    karthismart88
                    from Coimbatore, Tamil Nadu
                    Aug 8, 2022
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                    I was ordered and paid Rs.43197 in my kotak credit card on 9/7/2022, after 15minutes i cancelled all the products on the same day, but today 8/8/2022 till now I didn’t received my refund in my credit card .
                    I sent lot mails but no proper response from support .
                    1 month over. But still they not providing refund
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 10, 2022
                    Snapdeal.com Customer Care's response
                    "Dear CustomerName,

                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                    Regards,
                    Team Snapdeal"
                    Aug 10, 2022
                    Updated by karthismart88
                    Still they told me to wait 24 - 48 hours more than 1 month gone .
                    Rs. 43197 is not a small amount for me . Please process my refund
                    Aug 21, 2022
                    Updated by karthismart88
                    Still I’m waiting for refund, No update from snapdeal
                    Aug 22, 2022
                    Updated by karthismart88
                    Almost 45 days gone, still no response from snapdeal. What is going on ? Process my refund Rs.43197
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                      K
                      karthismart88
                      from Coimbatore, Tamil Nadu
                      Aug 8, 2022
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                      Website: Snapdeal.com

                      I order product on 9/7/2022 and cancelled on same day but today 8/8/2022 till now I didn’t received my fund in my credit card .
                      I sent lot mails but no proper response from support .
                      Snapdeal.com customer support has been notified about the posted complaint.
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                        R
                        Reshhu
                        Aug 6, 2022
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                        I had returned a kurta bought by cod. Now they are nt returning the refund. I nvr prepay their order based on trust issue...always paid upon delivery. Now, i had to return this product bcoz it was very bad...bt they are nt giving my refund amt.
                        Snapdeal.com customer support has been notified about the posted complaint.
                        This company sud be sued. Sud be blacklisted.
                        Snapdeal.com Customer Care's response, Aug 8, 2022
                        Verified Support
                        Hi Reshhu!

                        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                        Thanks!
                        Team Snapdeal
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                          S
                          Shweta Kaladagi
                          Aug 6, 2022
                          Resolved
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                          Resolved

                          Address: Philippines

                          I invest 50000 here but I they are not given my deposited amount and profit is it scam I Don't know I need my money back. In case they are not given I complaining police and cyber crime department.
                          Sep 8, 2022
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Aug 06, 2022
                          Updated by Shweta Kaladagi
                          I want my money back

                          Verified Support
                          Aug 08, 2022
                          Snapdeal.com Customer Care's response
                          Hi Shweta!

                          Thanks for highlighting this. Please do not download any 3rd party app claiming to be associated with Snapdeal. We NEVER request our customers for any advance payments in exchange for rewards.

                          Thanks!
                          Team Snapdeal
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                            A
                            Arshi Karuru
                            from Gooty, Andhra Pradesh
                            Aug 4, 2022
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                            Website: sanpdeal88h.com

                            Please solve my problem.

                            https://snapdealwin.com/pages

                            I got message from this number +63 [protected] as I had applied for part time jobs, I was told of tasks to complete as I will be helping to generate sales so I joined and I got Rs 100 and was told to invest it on mission and on completion I got 10rs commission so I started doing level2 by investing 695rs in total and got 800 rs in return so I started with level 3 and I completed 3 task investmrnt of total Rs 15710. Before doing task 3i clearly asked if that would be the last task bcoz I will further not be able to invest and investing by lending money... and she said yes.also as soon as o completed task 3 by paying rs 11940 the amount went to freez when I asked on dame I got confirmation from her that I cleared vip 3and she will help me get back money. After sometime when I did not get I again asked her and she told me to wait for sometime and later said I have to do one more task to complete or else my money will be frozen.i said I cannot invest further and task 4 was I had to pay 24k...on confirmation I had already leanded for task 3. Please help me out to get the money back please help me snapdeal
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 06, 2022
                            Snapdeal.com Customer Care's response
                            Dear Arshi,

                            Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                            Regards,
                            Team Snapdeal
                            Aug 06, 2022
                            Updated by Arshi Karuru
                            I lost my all money please help to get my money back. And stop this fraudulent by your company name.please help me
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                              D
                              from PEN, Maharashtra
                              Aug 4, 2022
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                              Address: Dinesh, Flat No 302 Building I-1 Ceramic City ,Behind Meldi Mata Temple 8A National Highway Lalpar Morbi , Morbi Gujarat - 363642 Mobile No: 701901139

                              Dear Sir
                              I purchased mobile charging adaptor Patronics via sub order no [protected]
                              Now not working. please help
                              Snapdeal.com customer support has been notified about the posted complaint.
                              "Hi Dinesh!

                              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                              Thanks!
                              Team Snapdeal"
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                                S
                                Sandeep5544
                                from Phagwara, Punjab
                                Aug 4, 2022
                                Resolved
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                                Resolved

                                On 1 august 2022 i oder Go Kashmiri Wallnut 1kg and i do my 489 rupess payment via upi..but money deduct from my account but snapdeal app shows oder cannot placed..i chat with snapdeal custmner care but they say we refund your payment in 24 hrs..but till now 4 august they cannot refund my payment and now they cannot even reply my complain messages..
                                Sep 5, 2022
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 05, 2022
                                Snapdeal.com Customer Care's response
                                Dear Sandeep,

                                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                Regards,
                                Team Snapdeal
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                                  A
                                  Akash Preet
                                  Aug 3, 2022
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                                  I also got fraud by this company . They sent me text message and clicked on it and comes to whatsapp and thier they told me about some daily earning of[protected] so i asked about the process and they told me that i only need to do some tasks and by doing this i can earn commission firstly they gave me task of 300 and by doing this i got 331 rs back
                                  Then they ask me to do 500rs i was thinking the task might be as simple as previous one but that was their trap and i fall into this
                                  Firstly they ask me to recharge for 1, 581 then 1, 724, 3638, 8891, 1 8591, 36371 after these recharges i completed that task
                                  Then they said i need to pay 20, 000 more to complete the withdrawal process but this never gets done bcoz they said u hasn't completed ur 36371 rs task on time so u need to do it again so i paid 36371rs again, so that I can withdraw my money but they kept on charging more money sometime in lakhs and till now i paid them nearby 5, 00, 000 rs bcoz i want to withdraw my money but kept finding new ways to charge money
                                  My money stuck with them and i so depressed about this pls help me
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  How did he contact you. What's his telegram username and phone number
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                                    P
                                    Pratham323
                                    from Amritsar, Punjab
                                    Aug 3, 2022
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                                    Address: Mumbai

                                    I received a text from a number that they will pay me commission for completing there tasks so i started investing firstly they gave me a refund of about 400 rupees but then there tast started to become more expensive and i had to complete them in order to take my money which i already invested in them by trusting them but when I completed all there tasks they refused to give my money back and insisted me to invest 80k more my money amount rupees 1 lakh is already stuck in there app and they are not refunding it i want my money back if any can help with the same please tell me how to get money back
                                    Snapdeal.com customer support has been notified about the posted complaint.
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                                      B
                                      Bharat Kumbhani
                                      from Mumbai, Maharashtra
                                      Aug 2, 2022
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                                      Address: Andheri west , Mumbai 400058

                                      We had already lodge a complain that the product showcase on the net and the product received were completely different, Also the color of the Product showcase on the site and actual are way apart . This complain was lodged way back on 23 July . However till date we have not received your person The Ticket no issued to us was 82261258. I have till date neither received the Pick up nor the refund.
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Dear Bharat,

                                      Hope you are doing well.

                                      Really sorry for the unpleasant experience. Your concern has been escalated and you will be contacted by our team at the earliest.

                                      Regards,

                                      Team Snapdeal
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                                        M
                                        Montu0207
                                        Aug 2, 2022
                                        Resolved
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                                        Resolved

                                        Even after pickup by shadowfax delivery partner of snapdeal. It been 4 days and snapdeal is not refunding my amount of Rs 539 which I paid for Khadim's men slipper by cash on delivery.
                                        The pickup boy called me from this number [protected] and asked for 4 digit OTP which i gave him 5113.He said ok and taken away the slipper. Snapdeal is not resloving my issue moreover snapdeal has somehow blocked me.
                                        Please look into this matter as soon as possible
                                        Thanks regards
                                        Pawan Bhasin
                                        [protected]
                                        Sep 4, 2022
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Aug 02, 2022
                                        Updated by Montu0207
                                        I have just filed a complaint .
                                        And the msg shown here says complaint Mark as rsolved ..
                                        What is this mean??

                                        Aug 02, 2022
                                        Updated by Montu0207
                                        How come without resolving my issue it can be marked as resolved. How ???
                                        My issue of refund with snapdeal
                                        Verified Support
                                        Aug 02, 2022
                                        Snapdeal.com Customer Care's response
                                        Dear Customer,

                                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                        Regards,

                                        Team Snapdeal
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