Snapdeal.com Complaints & Reviews

My order is not accepted

I have ordred K7 Total Security for 3 Years. Snapdeal taken money before but order was not placed.

We running behind this couple of weeks. The customer care executive agreed for the refund but haven't materialised.

They are using same terminology like with in 24-48 hrs, we will refund.

Snapdeal complaint no: 81674132
Registered mobile number:[protected]
Registered email: [protected]@yahoo.com

Leading to mental torture.

It is found than my email id is misusing in snapdeal portal by someone.
I got mail of order and delivery while i am not doing the same. It means someone is using my mail id.

How can Snapdeal authorise any mail id or phone no without proper authentication of original user.

Order id - [protected]
I Am getting update on above mentioned Order id while this is not my booking.

I want prompt action on this issue . Please block the user who is using my credential.
I have already made a complain regarding this before but still the issue is continue.

If i dont get any solution then i have to go to higher authority I.e - Consumer Forum.

my mail id is- md.[protected]@gmail.com

Sir/ma'am,
I ordered a product on 5 th june on Snapdeal but since due to product issue and privacy concerns, I requested to cancel the day after before the item was shipped but to my utter surprise the product still didn't get cancelled and keep on shipping.
I want to raise an issue with snapdeal that the service provided by them has been not nice and trustworthy to the customers.
My suborder id is : [protected]
Placed on 5 june 2022.
Please make sure this issue don't affect other customers too.
Thank you.

Hello,
My name is yawar ABDULLAH I have purchased a Asian black shooe worth rs 599 but the product quality was not good as I was expecting once received I have make the return request after that the product was returned by myself and I have also paid the bus fear and the charges to deliver the product I went in post office to return the product I was not expecting that Snapdeal will provide such a world's worst experience I have also not received the refund yet I would request you to please contact me on my number [protected]
If I have not received the refund I will go to consumer court and will file a case against you.

I ordered
'Oppo ENCO M31 Neckband Wireless With Mic Headphones/Earphones Black'. When I received it mic was not working from the very 1st day, I went to service center and they said the product serial number is not matching with its box serial number. I have complained about it but they are just extending the dates. Please help

Compaint No. : 81569723
INVOICE NUMBER : S9476A/22/7292
ORDER NO.: [protected]

Order ID [protected] - Against the ordered 4 sets of Chudidar - Ameera's Indian Ethnic wear- blue Rayon women's stitched salwar suit. Only 3 sets delivered. One piece missing in a packet that's supposed to contain two - as per the packing label. Pressing Snap Deal since then by calls/mails/messages for the resolution / REFUND of Rs 710. No avail. Please help us. Thanks.

Respected everyone,
What ever I am saying is true.trust me.think and do thrice times in any situation.this snapdeal platform has never done any fraud with anyone and I have seen people call it too worst platform or large number of members are doing scams. Actually, there are fraudsters in the market who are calling the consumers and impersonating as Snapdeal or some other ecommerce company and claiming for lucky draws or some prize. But In actual, they just want to lure normal people with these offers and ask for money in advance to proceed further.

Many people lost their huge amounts in this..i am saying that those frauds are monitoring with the name of "snapdeal".so, i seriously saying to all the members who are shopping online to stay away from these fraudsters and never respond to them. Don't pay any money to anyone.

I have ordered 7 items, in that 6 items got canceled by snapdeal courier service itself without even informing me. The reason is Not a deliverable Area but not understanding how they could deliver one sub item in my order to the same address. Its 2 different couries service and one able to do other cannot. But the interesting fact is same Unimove service delivered items to the same address with my previous order . First i have got 2 items canceled and I tried calling and followed up with snapdeal customer service for about 2 weeks to atleast hold back other items saying I am ready to come and collect with no improvement.

Finally my refund is getting processed now, need to wait and see how it goes. My pincode is 600100 in Chennai and wasted my time with snapdeal. If we select pincode still items will be listed in the App but no guarantee that you will get it delivered Please do not waste TIME and efforts of people like this.

It's a waste of time for both seller and buyer whoever dealing with snapdeal and snapdeal is forcing customer to look for other services.

Order ID: [protected]
Placed on 07 May

Customer support is saying this will not get repeated if you order again . But what is the guarantee to use snapdeal again.

I completed 2 orders from lvl 3
And I'm not capable of completing the 3rd order so now i need my money
But it is freezed i cannot withdraw my money
This is fraud
I cannot withdraw my own money

In my package snapdeal reference no :slp[protected] order [protected]
i got only juniper maroon georgettee gown (2626winexl)
but the other two georgette brown (2783BROWnXS) Suborder Id: [protected] and another one juniper georgettee navy blue gown(2626INDIgoXS ) Suborder Id: [protected]were not delivered or it was absent in my package
even i contacted customer care number [protected] but no response on otherside
please contact your seller who is a fraud at my side and verify
full cash has been collected through phonepe 3473.00
do the needful

I have received wrong product from snapdeal.
When I applied for replace, everyday it reschedule the pickup for next day and eventually the pickup also got cancelled. They didn't call or take pickup.

Sir maine ek jeans order Kiya tha snapdeal se . Wrong product aane ke baad maine use refund kiya, pickup boy ne pickup le liya aur bola meri working hour khtm hone ke baad office se update hogi but usne pickup fail kr diya aur mujhe refund nahi diya. Snapdeal waalo ne bola refund nahi mila jab tak pickup boy update nahi krega. Snapdeal ne bola pickup boy mna kr diya ki maine pickup nahi liya. Main 12 april se call kr raha hu snapdeal 24hrs, 48hrs ka time dete dete aaj suddenly mna kr diye . Mujhe na paisa mila na product .

Order id :- [protected]

Ye raha pickup ka name aur number esi number se baat hue thi meri .

pickup boy number :[protected]
Pick up boy name :DEVENDER KUMAR
pickup date : 12/04/2022

In the world of financial crisis every wants to earn a self made money because of these frauds trust people online is a big risky game rn I'm investing my 1200+ money and they freezing that amount and not hear me once for withdrawal they just invest more take a loan etc . please sir i want my money back help me out please.

thank you

Fist, I have odered ASIAN Lifestyle Navy Casual Shoes/ Size no-9 on 15/04/2022 but received product different on 20/04/2022 and also I have paid full amount RS 549 to ekart courier boy.

Secondly, I was replacement for same product with actual size 9, again I have received product but product is different.
Kindly take necessary action, other I will be highlighted in social network and midia

Regards,
Ranajit Roy
Mob-[protected]

I was ordered ASIAN Lifestyle Navy Casual Shoes Size no-9 on 15/04/2022 and I was received product but different sizes on 20/04/2022

Then I was replacement for same product with actual size but again I have received different products on 25/04/2022.
Kindly take necessary action

Regards
Ranajit Roy
Mobile number- [protected]

Dear Sanpdeal team
I am seller of snapedeal from last more then 1 years. ..

Your customer service desk is not proper answerable or they don't know anything about seller site.

From last 1 month, they deactivated my account without any updates.now they said that they are not able to active my account when i ask the reason they said they can't share reason to me.

i have invested lot of money for my product listing like professional photo shoot, category design ..

i want to know the reason that why i am not qualify or my account is not active in future..

why out any genuine reason snapdeal can't disable my seller account

I am seller of snapedeal from last 1 years. ..
From last 1 month, they deactivated my account without any updates.
Also i had added so money to advertisment wallate to promote my product..

Now they are not answering my query or not call me back..
I want to refund my money which is already in wallat..

Such a poor service and Snapdeal is cheat with seller

They said that this is a platform for increasing online marketing through fake sales. They gave 100 rs as bonus and asked to book some orders and they refunded it some sort of commission.Then they asked to book some more orders and promised that they will refund the amount at the moment itself. And I did that ordering process but my amount was shown as freezed and not added to withdrawl account. Then they asked to make another order to unfreeze the old amount..Likely they have freezed my amount nearly 18, 000 rs and now they asked to make an order for large amount and then they will unfreeze my amount..I don't know what to do and where to complaint.I made such orders because I found those in Google ad sites and the website is named as snapdeal.please help me and make a way to refund my amount.

Hello!
I have been trying to contact you through phone numbers etc But I am not able to reach you all.
I had put a product on return.
It shows as I should courier the package.
In return policy its written as the courier service comes and takes the package.

Please send the courier service..

Thank you
Ayesha