Snapdeal.com Complaints & Reviews

Few days ago i ordered a phone back cover for realme gt master edition but the cover was dirty so i return it but the delivery boy's behaviour was so bad he didn't accept it saying his money will be deduct. This is ridiculous this behaviour is not acceptable. Customer service is too bad. The pickup service was xpressbees. Please look into this matter and solve it immediately. My money goes into vein just because of the bad customer service. My suborder id is [protected]. Please solve this matter i want my money back

Few days ago i ordered a phone back cover for realme gt master edition but the cover was dirty so i return it but the delivery boy's behaviour was so bad he didn't accept it saying his money will be deduct. This is ridiculous this behaviour is not acceptable. Customer service is too bad. The pickup service was xpressbees. Please look into this matter and solve it immediately. My money goes into vein just because of the bad customer service. My suborder id is [protected]. Please solve this matter i want my money back.

The product shown and the product delivered are not same.Please help me returning the product.

Mana 7 tarik ko order kiya tha using din cancelled krdiya lakin abhi tak koi refund nhi aaya 11 Feb hai aaj prepaid order tha up thru order id [protected] please refund provide

Firstly, I have never ordered this product. I have order another product (fountain pen) for which I received a call that product was delivering early. I took the product. But It was not the fountain pen but this oil. I tried to return this. But there was no return policy for this. Please help me to return this product.

I have ordered books online .but i got the defecive one.i have returned it instantly.bit no one has came to pick it ip.it's been 2 days.and it's showing replacement request closed.please solve it as soon as possible
order id:[protected]

On 25 January 2023 I placed an order for emergency light. The Suborder Id is [protected]
The item quality is not as expected. The light not bright at all and it is concentrated in 1 direction only
Several times I tried to contact them to return the item but surprisingly neither they are answering the phone nor responding to the WhatsApp message
It seems the company is a very big cheat and fraud.
They have set up the phone and WhatsApp in such a way that it is forwarded to the answering machine where it gives only false and misleading information.

I have placed an order on snapdeal on 15th Jan, 2023. my order is id is [protected]. On 16th January i have realized that i have placed order for wrong item and on after 1 day I cancelled the order.

But same product delivered at my home on 18th Jan.

When i again placed return request.

Now it is showing your request has been closed.

I have orderd one heating pad from snapdeal on 14 jan 2023. I received the item but when I open the item I found it to be different and was a used piece and was not working either. I immediatel scheduled a return for it. Pickup boy came to my door on 18 jan 2023 and refuesd to pickup the item saying that this is not the item which appears in the image. Now there is no way for me to file a complaint against Snapdeal since their customer care is pathetic. Thats why I am filling complaint agains Snapdeal on consumer complaint portal since I was left with no other option. This is not the first time it happend. Same thing happend to my friends as well when they orderd something from Snapdeal. I am hoping that Snapdeal should improve on this and take action against their fraud sellers who deliver false items to customer...

Seller Shipped Address :-
GURU KIRPA ENTERPRISES
20B NARAYAN SINGH PARK,
ASSANDH ROAD PANIPAT,
PANIPAT - 132103

customer name :-
Baldev Singh Dhani
contact - +91-[protected]

I have a complaint, i have part time job to receive Snapdeal, but 3or more task to freeze my amount, please refund my cash
3 transaction i have done the ID's I will mention below

Transaction ID-T2110281113483640739952
Transaction ID-T2110271618006003608487
Transaction ID -T2110271515349548767584

Sir, i order data cable on 07/01/2023.but order cancelled. I payment gpay rs115.but amount debited on account.but not refund my account. I want refund.my suborder [protected].my contact no [protected].

Order ID [protected]
First they sold wrong product then they are not returning the product and they are not picking up the product. Please refund my money. Snapdeal is fraud company. They are looting customer. They claim for easy return and instant refund. All these things are just fraud to sell the product at any cost to customer in anyhow. First they deliver product to customer then they will never return. Please return your worst...

I ordered Sitaram Designer Rani Banarsi Silk Saree with blouse piece on 19 Dec 2022. I received it on 27 Dec 2022. I received a wrong product. I asked for refund but it showed that return request has been closed.I want my 1299 rupees back. Suborder I'd is [protected].

Need help for my order with sub order id-
[protected]
Issue faced is of oversize

In last 14days no call from pickup boy
Today only received the cancellation otp of pickup no call

Till now my complaint was under instagram snapdeal support team AGENT named MANISH very rude & unprofessional (i had proof as call recording) he jad cloesd return request

So plz help me in successful return & refund

I ordered "Milton helix 1000 pet water bottle, set of 2, 1 lit each, orange" for Rs.199/-. I have placed order on 13 dec 2022 & it delivered on 18 dec 2022. When I opened the package, I saw that only one water bottle is in it. I already payed Rs.199/- for set of 2. Then i applied for return/replacement. On next day delivery boy was reached my home & saying i can't take this package back because in his records "2 sets" he need to collect from us. When I said him " i have received only 1 item in place of 2 that's why I am returning this package" but he (delivery boy) saying you need to give me 2 items because their records showing that they delivered 2 items and he (delivery boy) rejected the pickup. And leaved from that (my home ). So now I want to ask that how i return 2 quantities if I got only one quantity in delivered package. So, i want to company solve this issue as soon as possible & also wants to konw whose fault in this. Take my seriously and solve this issue as soon as possible.
My mob. No. [protected]
Order I'd :- [protected]

I ordered the product from Snapdeal on 1st December three product which suborder ID [protected], [protected], [protected] which paid upi 1407 rupees, which was delivered on 9th December. When I opened the product, I found that only cartoon was filled correctly. There is no product in it. I also made his open time video. I contacted Snapdeal's customer care but they didn't refund me
I'm submit video, photos also company
Product name - valleys premium healthy trail mix dry fruits nuts and seed 400gm ×3

I have registered a complaint for your order and within 24-48 hours our team will give you update on this.The case number for your order is 83503428.
Suborder no. [protected]
Received duplicate product.

I have ordered a product from snapdeal.com with order id as [protected] and sub order id as [protected], but the product contains harmful substances so i put the return request just after reading the ingredients, but they closed my request with the reason that the product was delivered on 6 dec, and you have raised the request on 7 dec, so your 7 day return window is closed.

Product is totally sealed and packed, it comes under 7 day return policy, the product is delivered on 6 dec, so i request you to help me returning it and to get my money back.

Snapdeal is not providing solution for me
They are saying me to contact courier services but its none of my business . You should give the proper services.

We are raising legal notice towards snapdeal

I bought a mobile cover from snapdeal actually I want as15 module..but I got a15 mobile cover on that day means 30 th got product..i request to return it still they are not any response