Snapdeal.com Complaints & Reviews

I ordered walnut worth 900rs on 26th November 2020. Order id is [[protected]] . On app it showed expected date of delivery as 2 December 2020 whereas on 1 December out of nowhere the order status started showing Delivered. But I didn't receive it till today. I raised my complaint on 3 December since then their customer care is repeatedly asking me to wait for 24 to 48 hours whenever I call them, everytime they say they will arrange a callback from their backend team but I never got a single call from their backend team. I am very much frustrated and hopeless right now. It's been nearly one month now and they are really careless about this issue, like it's something normal which frequently happens on Snapdeal. I tried to contact the Xpressbess courier delivery service through which the order was supposed to be delivered and over a call their Delivery Manager and delivery boy both accepted that delivery boy who went to deliver the order didn't deliver it and took it back to their office and I did record that call. I am ready to provide the recorded calls to Snapdeal and told this thing to their customer care also but still they didn't even ask me to provide them recordings. Is this how they treat their customer's grievances? How can they do this to me. It's my hard earned money that's why I am asking for a refund.
I ordered many time before from them but this time if I won't get my refund how can I even trust Snapdeal anymore, forget about recommending it to someone else.
I want my full refund.

Mujhe gandh a product mila tha jisko me pichle 1 saal se return request create kar raha hu har bar delivery boy aata hai or quality check failed kar deta hai but mujhe koi refund ammout 1432 rs abhi tak nahi mila

I refunded my undergarments, which was ordered on 23.12.2020, but still this date you not refunded the amount of Rs518.00 till today, please refund my said amount immediately. R.N.Mukherjee, Advocate

Refund initiated but money not received

]: your prize amount of 12, 80, 000 will be deposited in your a/c when you pay 12, 800 1% of your total amount as tds (Tax deducted at source) charges
[11/27, 11:24 am] +[protected]: hi sir we are very grateful to inform you that your number has been selected in lucky draw in our company so our company is providing you a mahendra xuv 500 car
[11/27, 11:24 am] +[protected]: global apartment plot no42 balasore baleswar odhisa
756002
Received phone call from: +91 [protected]

I have ordered OPPO A53 mobile and I received samsung B110 i request for refund or replacement i raised complaint on 21st of December 2020 and they shared the complaint request number and replied as within 24 hrs we get back to you almost 48 hrs gone still no reply and response I don't know what to do worst customer service even i tried customer care no it saying there is no orders in this mobile no so please take action regarding this case.
Suborder id - [protected]
Complain request no[protected]
Registered mobile no - [protected]
Registered mail ID- [protected]@gmail.com

Street dogs in my area are becoming very dangerous day by day they are bitting to everyone specially to children's.
people are scared of these dogs. So i am requesting to you please take some imediate action on this and remove all dogs from my street.

Sir, i booked some item in snapdeal on 15/12/2020, but payment process not completed two times at avenue gateway, but the two amounts debited in my bank account.
I attached and send png photo also to you.

So, please refund the two amounts the same to my bank account

Snapdeal said that you should self-return product but now they are not refunding my refund and courier and now they closed my return request.
Order id : [protected]

When l call in snapdeal that l order a black brass and it came a golden color and item was damage also .they say black brass jwellelly set is sold and said can l confirm golden one l said l dont want golden one ...
Really l have disappointes.. Now l want refund from snapdeal please give me refund

Company has not returned my 213 rupees even after several mails and calls to company executive after passing more than one and half month.

My smart watch dose not switch on😡😡🤬

Order Id:[protected]
Sub Id:[protected]
Physics textbook part 1

Despite repeated assurances, they did not issue refund. Thet kept giving new timeframes of 24, 48 and 72 hours. They are shameless and dont care about customers. We should all buoycot snapdeal

I bought a handbag from snapdeal which i should hav got on oct 22 2020 but d courier guy didnt deliver d parcel to me instead updated on d site that he has delivered d parcel and on repeatedly informind snapdeal they kept me on standstill for more than two months this is very bad customer care service shown by them which made me left with only option to drop my complaint here

I have ordered a chokor necklace through snapdeal on 8 Nov, 2020 and it delivered on 14th november. After opening box it's found empty. I am complain against this by email/app but your resolution it's not satisfactory. You have informed I have not fulfilled your internal checks. What is this. I have paid you payment and it is my right get right ordered item or money back.
I an again request to you please look into this matter and refund me urgently.

I have ordered a black heel shoe through Snapdeal online on dated 20 Oct 20 with order I'd [protected].
The status of order on the tracking page shows delivered. But I have not received the consignment yet. I made several queries through e mail to Snapdeal customer support. But no efforts made from their side to resolve my issue. I have repeatedly requested for one to one conversation with customer care representative. The helpline number being IVRS doesn't reach to one to one conversation. My request for a call back to my personal number is also not answered till date. I wish an early response and solution to my problem. Kindly do arrange for refund at the earliest.

Tahnk you.

Extremely unprofessional behaviour from their end. Daft customer service. Despite repeated promises to cancel the product, they have forcefully shoved this subpar pirated book down my throat. They offer the customer no scope for honest mistakes and second thoughts. Snapdeal is a modern day snake oil seller and surviving on borrowed time.

I have ordered "Red Tape Slip On Genuine Leather Brown Formal Shoes" Order ID: [protected]. Which is not right fit to my leg now when i request to return this Why you people closed return request without return.

What the hell i do with his big shoes, you people write trust Pay at the time of payment. Is this Snapdeal policy ?

I need this to return any how or replace with one number small shoes what I do with these big shoes which is useless for me.

Kindly Return this order or replace it else i should go to Govt. Consumer care service and complain about the same.

This is because people trust that they have done online payment and trust on your return policy on snapdeal . worse experience with Snapdeal.

Yellow Diamond Versace:Order no : [protected]-The perfume was almost 3.5k-4.5 k per mall and other online website but the other day snapdeal was giving at 1300 sapprox. for 90ml, I was amazed, thought it must be tester than I saw 90 ml, being avid perfume lover I was keen on buying but my husband insist that it could be fake, such a huge discount on perfume is unlikely but I went ahead and bought it thinking it must be hourly deals and it...