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Snapdeal.com Complaints & Reviews

www.snapdeal.com

3.6

Updated: Nov 24, 2025

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Address: Hyderabad, Andhra Pradesh, 500040

Website: Www.snapdeal.com

Hi,
Recently i purchased micromax mobile. I am facing battery draining issues with that. Even i did not get the screen guard in the box. So i requested for return. But they are delaying in return process. Always prolonging the issue without providing any solution. Atlast one technician came nd mentioned in the form that customer is denied. It was happend 3 days ago but still no response from snapdeal team. As per their policy if the customer did not get any item whether it may be screen guard or anything the customer have the right to return the product. But here im facing battery draining issue also. Previously also i faced this kind of issue from snapdeal. Still i did not get any proper response from them about product return pickup so im approaching consumer forum now. Please solve my problem asap.

Thanks
Santosh

Snapdeal order id: [protected]

Snapdeal.com customer support has been notified about the posted complaint.

Aug 12, 2016

Updated by Santoshvsk I'm not satisfied with their reply and I' did not get any call or mail further .I just finished court process may be in 1 or 2 days they will receive the notice

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S

Santoshvsk

from Udupi, Karnataka

Aug 3, 2016

Just now i got a mail from snapdeal in that they said my problem has been solved without my opinion idk how they decided about my problem.so i m decided to send them court notice with in 2 days.anyway wait for the notice.

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 3, 2016

Verified Support

Dear Santoshvsk,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

S

Santoshvsk

from Udupi, Karnataka

Aug 3, 2016

I again got a mail in that they r asking me to go to service center.i alreay said i dont have time to go to the service center.i just need a reply that whether u accept my return request or shall i approach for further steps in consumer court.u dont have the right to tell me to goto the service center if i really have tha much of time i never buy anything from u r site.v r buying means we have assurance on u to solve any problem if exists after purchase.so please dont send me a mails like to goto service center.just accept my return request or be ready for a court judgement

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 4, 2016

Verified Support

Dear Santoshvsk,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal

S

Santoshvsk

from Udupi, Karnataka

Aug 5, 2016

Again i got the mail from snapdeal nd told me togo service center.i think wantedly they r doing these kind of activities.instead of accepting return request they r sending these kind o[censored]nwanted mails.im really very unhappy with snapdeal in this case.even they r ignoring the consumer complaints.1 day back i got the call from cc nd told wait fir 2 days u will get appropriate answer but again i got a mail to visit service center.i think they need a official court notice .anyway im in my trials i will send them court notice hardcopy to delhi branch soon.

S

Santoshvsk

from Udupi, Karnataka

Aug 6, 2016

Today i again got d call nd told me to visit service center.i think the persons who are calling nd sending a mail to visit service center dont have common sense.lot of times i told i dont have time to visit the service center but again they r sending this type of mails.i think they r ready to receive the notice so for them i will send the court notice .once their fraud services comes in newspapers they wil realize the prob of a customer

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 8, 2016

Verified Support

Dear Santoshvsk,

We understand the plight. We will get the issue checked and update you at the earliest.

Regards,
Team Snapdeal

S

Santoshvsk

from Udupi, Karnataka

Aug 9, 2016

again i got the call from snapdeal and again telling me to visit service center.they cant understand a customer problem.when i say i will approach court the persons are not answering and trying to escape from the issue and disconnecting the calls.i already understood that my problem may not be solve because of their foolish policies.so im telling to all of my friends to stop buying any products from this cheaters .instead of cheating begging a customer is good.i will never leave them in this case.

Snapdeal.com Customer Care's response, Aug 11, 2016

Verified Support

Dear Santoshvsk,

Sincere apologies for the delay. Our team is working on your concern and we will connect with you regarding the same.

Regards,
Team Snapdeal

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Address: New Delhi, Delhi, 110020

Website: Www.snapdeal.com

Hello sir my name ashutosh dwivedi i was purchased 2 product and that was defeated that i received. So i returned the products company pickup was not in my sity so he email me plz send the product with any courier the courier charge was pay snapdeal to you after received the product. So i send with dtdc and the charge was i pay 1500 per product it's total 3000 rupee's company was email me on 25-07-16 your courier charge was given on your bank account in 4 working day you will received that. After four day wen i dont received i contact snapdeal care [protected] but every time wen i call wait only today you will get it.. But at time now i don't get my money and response also.. My e-mail - [protected]@gmail.Com
Mobile - [protected]

Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 3, 2016

Verified Support

Dear Ashu181,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Address: 560078

Website: Snap deal

Order numbers [protected] and [protected]

I had order kanthil beige stitched suit, even in the q&a it was mentioned as stitched suit, but when i received the product i see that the dress material i got was not stitched suit. The size was also very less. So i placed the return request. But the return request was not processed so i had emailed kunal and app support snap deal.Com. Next day they had called my mothers number she was unable to communicate in english and then in the evening i see a message that account si suspended internal check failed. I have contacted the support number so many times regarding wat were the internal checks and i haven't got the answer yet.
This happened same with my other order also. Please help in getting the return request raised

Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 2, 2016

Verified Support

Dear anika chetan,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Address: 110020

Website: SNAPDEAL.COM

Houseful campbell tv unit, delivered against order number [protected], was part supply as 15 mm mini fix fixture was not delivered along with the item.
The part number 2 was slightly damaged at a corner also.

Hence, a refund request was given vide ticket number 27026690.
As per snapdeal's order page,

It was informed that i would get a call from [protected] within 24 hours, but did not till now.

Meanwhile, when i rang up to mobile number[protected], as per sms received to my registered mobile [protected] with snap deal, the number[protected] didn't respond for several calling.

It is requested either carryout the complete supply and installation or refund at once into my account
(or)
If further no hearing from you will be seriously viewed and your poor performance would be highlighted through social with these complete detail such that your poor performance made public to save other people from ordering such items from snap deal.

No response from snapdeal so far. kindly do make the snapdeal either to complete the supply the missing part 15mm minifix sets of 8 nos and do the installation.
Or
Refund my money to my account

Ashok t
Executive engineer
Tamilnadu electricity board
[protected]

Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 2, 2016

Verified Support

Dear erashok99,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Address: New Delhi, Delhi, 110042

Ordered on 28th jul. and its 1st august 7:30pm
track detail says package is with courier from past 4 days. and the most frustrating thing is the sales shop is in south delhi and i am at north delhi which is couple of kms away.
I dont understand what the hell the courier(jvxpress) company doing with the package. Snapdeal plz deal with delivery service.

Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 2, 2016

Verified Support

Dear nimmavra,

Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 9, 2016

Verified Support

Dear nimmavra,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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Address: Kolkata, West Bengal, 700034

Website: Www.Snapdeal.com

I had returned the product on 12th July but I am still waiting for the refund.The customer service team is providing me false information everytime im calling them and although they say that the refund was generated on 26th July, I did not get the refund.Please look into this and make sure that I dont need to wait any further for the same.Also the product was received by snapdeal on 18th July, I want to know what they have been doing for the past 15 days

Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 2, 2016

Verified Support

Dear Kaustav Max Ghosh,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

K

Kaustav Max Ghosh

from Chennai, Tamil Nadu

Aug 2, 2016

Also I received a false mail on 26th july stating that the refund has been initiated whereas there is no such record of Refund initiation found.They are not being able to provide me the Transaction number even.

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 3, 2016

Verified Support

Dear Kaustav Max Ghosh,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal

K

Kaustav Max Ghosh

from Chennai, Tamil Nadu

Aug 4, 2016

Yesterday I was asked to wait till today but still nothing fruitful happened till now.

OneAssist Consumer Solutions Customer Care

from Delhi, Delhi

Aug 4, 2016

Dear Kaustav,

Greeting from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.
We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]

Regards,
OneAssist.

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 5, 2016

Verified Support

Dear Kaustav Max Ghosh,

We understand the plight. We will get the issue checked and update you at the earliest.

Regards,
Team Snapdeal

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Address: New Delhi, Delhi, 452002

Website: Snapdeal.com

Complaint letter
Respected sir
I ordered for fastrack 9463al07 blue leather analog watch worth rs. 1899 on 28th july which was recieved by me today at 1:30 pm in the form of parcel. When the courier boy left after taking the money, i was shocked dangerously when i opened the box. The box didn't contained the watch. It was entirely empty. Hence in hurry i requested for its replacement on your app. But nothing is happening. I am filled with sorrow. Please help me at the earliest. I kindly request to replace the watch immediately refund my rupees, otherwise i will have to move to cyber cell of police.
Truely, as a regular customer, i didn't expected such a foolish business act by such a reputated and great company.
Product - fastrack 9463al07 blue leather analog watch
Item code - la778754
Order no. - [protected]
Suborder no. - [protected]
Ordered on - 28/07/2016
Recieved on - 01/08/2016
Seller - bhatia &
Khasra number, 29/21-22-23, 30/24-25h b no. 91, village kaidan, post office bhatian, tehsil and district ludhiana, punjab
Company's vat tin - [protected]
Company's cst no. - [protected]
Dispatched via - go_javas
Buyer - dr. Jambu kumar jain - a regular customer of snapdeal
Phone no. - [protected], [protected], [protected], [protected]
Address - ah-30, ayushmann vihar, mog lines, indore
Pin-452002
Email id - [protected]@gmail.Com
I plead you
Thank you sir

Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 2, 2016

Verified Support

Dear Dr. Jambu Kumar Jain,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Address: Chandrapur, Maharashtra, 442401

Website: www.snapdeal.com

Order id: [protected]

I have ordered red chief black formal shppal. I had complain snapdeal regarding, they had isse pick up. But pick up is happening from last 8 days, each time i call them they just wait for two more days. They are not giving any alternative solution each time i call just saying tomorrow

+1 photos

Aug 8, 2021

Complaint marked as Resolved

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Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 2, 2016

Verified Support

Dear shrikantsaha,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

P

Patel Utsav

from Chennai, Tamil Nadu

Aug 5, 2016

shrikantsaha

Do you got any resolution ?

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 8, 2016

Verified Support

Dear Patel Utsav,

Please accept our apologies for the delay. We assure you our team is working to resolve your concern. We will connect with you and update you at the earliest.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 8, 2016

Verified Support

Dear Patel Utsav,

Our team got in touch with you and informed that refund/replacement cannot be processed.

Thanks,
Team Snapdeal

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Website: www.snapdeal.com

Look at this armani watch i received half an hour back. Straightway filled the return and sending you the images. Outer cover is damaged as can be seen in the images. Belt is detached from the watch. What is this kind of service? I'm paying 16000 for this kind of service. Please look at the images and reply to this mail. I want my refund as soon as possible as well as a reply to this mail. Also, i'm never going to buy from snapdeal.
Also, there is no email id and contact number to raise the issues.

+2 photos

Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 2, 2016

Verified Support

Dear rjkalra,

Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.

Regards,
Team Snapdeal

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Address: Kolkata, West Bengal

I have purchased four pair ledbulb of9w 12w 15w&18w respectively and same were delivered on 31.07.2016. After opening of box it is found that top cover of the bulb areseperated from the bulb and illuminations are very low and therefore defective. With a view to above i am very disappointed and requesting you to replace the whole lot with other band preferably syska led bulb as the materials delivered are totally unacceptable. Your urgent action is requested to replace the material at the earliest.

Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 2, 2016

Verified Support

Dear prabir Banerjee's,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Address: Sagar, Madhya Pradesh, 470113

I have purchased iBall Cuddle A4 (3G + Wifi, Calling Tablet by Snapdeal.com on 08/06/2016, but after some time Tablet speaker disturbance pl help return product or repairing.
Name - Dinesh Kumar Terak
Addr. - Pathak Ward- Bina, Dist. Sagar - 470113
Mail ID - [protected]@gmail.com
Ph. no.[protected] Mob. [protected]

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Dinesh Terak

from Etawa, Madhya Pradesh

Aug 1, 2016

Fraud / defective marketing product sell by snapdeal

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Address: New Delhi, Delhi, 110037

First is first, the item sent by snapdeal (A disgrace to e-shopping) turned out to be too faulty.. It has been a really long time and there is still no pickup for the product, even aftet promises being done by them over mail several times, no one has showed at my doorstep..
Some action has to be taken.. Its been high time.. The product value is really high to be forgotten about..

Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 1, 2016

Verified Support

Dear ashish0011,

Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.

Regards,
Team Snapdeal

A

ashish0011

Aug 3, 2016

So, the people whom u had given the job of my order pickup are saying that we dont pick laptops, there is a chance of it getting damaged..
So how m i supposed to return my product??
I mean whats going wrong?

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 4, 2016

Verified Support

Dear ashish0011,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal

A

ashish0011

Aug 4, 2016

I have already mailed u, check it out.

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 4, 2016

Verified Support

Dear ashish0011,

Thanks for sharing the requisite details. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Address: 400086

Website: www.snapdeal.com

Dear sir,
I have ordered cell phone from snapdeal on 4th july, 16.In 6 days i have received my product. But, the product which i received having manufacturing defects. So i request for replacement for the product. Product was pick up by snapdeal representative, refer attachment for detail. After 2 days snapdeal arrange the replacement which showing delivered at my address but, i havn't received the product. Also, proof of deliver sign is not mine which snapdeal showing. Regarding the matter i raised a complaint (Reference no:[protected]. But no action is taken from snapdeal.
Please do needful.

Regards,
Ajay sutar

+1 photos

Aug 1, 2016

Complaint marked as Resolved

Dear Sir, Regarding the matter I raise a complaint. For the same I got following reply on 28th July, 16 from snapdeal..But Unit is not delivered to me..Also, I replied to snapdeal that product is not deliver to me, But I haven't get any reply from them. Snapdeal:- Hi Umesh More Your Peace P1 ( Below 256 MB Black ) has been delivered Xpressbees has confirmed that your Snapdeal purchase was delivered to your address . We have attached a scanned copy of the proof of delivery (POD) for your item. In case you have not received your package, please reply to this email and we will look into this immediately. If you require any further assistance, we'd be glad to help you. Order ID: 14050401917 Reference no: 26952184 Placed on: Mon, 4 Jul, 2016 Issued on: Tue, 26 Jul, 2016 Thank you, Team Snapdeal Returns and replacements are simple with our 7 -day Easy Returns Policy For all other queries and to browse our top FAQs, please Click for HELP ref:_00D90wAYI._500901MpM3n:ref Attachments area Me:- On 28th July, 16 Dear snapdeal team, I haven't received my package yet.. Check it with your courier partner and delivered it as soon as possible.. Already matter takes 2 weeks.. So make it on prior basis. Me:- On 29th July, 16 Dear Snapdeal Team, Please update me status for delay in delivering my ordered product mentioned above. i am waiting reply from you. Me:- On 1st Aug, 16 Dear Snapdeal Team, Can you please update me the status of above complaint.. Reference No:- 26952184

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 2, 2016

Verified Support

Dear Ajay Sutar,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Address: Ludhiana, Punjab, 141003

Website: Snapdeal

Sir
I hv bought redmi note 3 from snap deal, they send me defected peace, it's some functions is not working, i hv call snapdeal many times but they didn't give me proper response. When i call them they cut my call. I m very harassed by snapdeal.
Please return the mobile & refund my money.

Thanks
Gobind haran
[protected]
[protected]

+2 photos

Aug 9, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 1, 2016

Verified Support

Dear Nanak1986,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Address: Pune, Maharashtra, 411020

Website: snapdeal.com

Hi team,

My name is krishna ginnela. Mail id is krishna. [protected]@gmail. Com.

I have purchased pure it uv marvella and not satisfied with the product. So raised return request.
Pickup have been initiated but when i check the status am getting message like "pickup failed please rescheduke the pickup".

Please reschedule the pickup and also let me know the snapdeal customer care number.

Ticket id: 27002081
Order id: [protected]

Aug 9, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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L

lizin1414

from Delhi, Delhi

Aug 1, 2016

Order ID: [protected] is not delivered yet.

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 1, 2016

Verified Support

Dear lizin1414,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Snapdeal.com

I want to return product with order id -[protected].. It is fastrack
6035SL01 womens watch. But my request is not done. It is showing that
i have already returned it but actually the product is still with me. Kindly resolve it as soon as possible

+1 photos

Aug 9, 2021

Complaint marked as Resolved

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Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 1, 2016

Verified Support

Dear Sheeba19,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Address: 415523

Name of item:the chanca piedra supplement:alternative medicne for a healthy body.
I have placed my order on[protected]. I received a parcel on[protected]
Containing merely a 30 pages booklet. There was no medicine the chanca piedra. I have been cheated. Order no. [protected]. Sub order no. :[protected]. I had paid 783 inr through internet banking through hdfc.
Please send me medicine.

Aug 9, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Aug 01, 2016

Updated by Appa Narhar Sapkal Order NO. [protected]
ITEM : THE CHANCA PIEDRA SUPPLEMENT: ALTERNATIVE MEDICINE FOR A HEALTHY BODY
I received only a booklet 0f 30 pages on[protected].I did not receive medicine. I HAD PAID 783 INR.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 1, 2016

Verified Support

Dear Appa Narhar Sapkal,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Address: Kanpur, Uttar Pradesh, 208014

Website: SNAPDEAL

My Order ID: [protected] after purchase was having some technical problem so as per Snapdeals 7 days easy return policy i fiiiled return request. For which the Ticket Id: 25205898 was issued by snapdeal customer care and the item was earmarked for return pickup by 21 Jun 16. Till date i have sent numerous emails and called several times to customer care on phone, but everytime it is told to me that it will be responded within next 24 hours but it was never done.

please donot cheat the customers by giving fake promises like '7 DAYS EASY RETURN"

I had been keeping the product packed since 20 jun 16, please get it picked up ASAP & settle the complaint. Please do not harass the customers that they loose trust from online shoppings.

Regards

Deepak Verma
[protected]
[protected]@yahoo.co.in

+1 photos

Aug 9, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 1, 2016

Verified Support

Dear DEEPAK_6260,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

K

kunal@2003

from Pune, Maharashtra

Aug 1, 2016

I returned the product more than two weeks ago still i have not recieve the payment. no customer support only having I.V.R. system.
Its a big scam.. fake...

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 1, 2016

Verified Support

Dear [protected]@2003,

Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 8, 2016

Verified Support

Dear [protected]@2003,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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Address: New Delhi, Delhi, 600028

Website: snapdeal

Redmi 2 prime 16 gb
Item code: bd2025947
Order no: [protected]
Suborder no: [protected]

Phone was ordered on 25th jun through snapdeal. todaywhile taking a video the phone went dead. tried charging the phone, removing the battery and switching it on. did not work. suspect manufacturing defects. please replace the phone asap to avoid further legal action.

Sumanth
[protected]

Aug 9, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 1, 2016

Verified Support

Dear Sumanth999,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Address: 22166

We had made online purchase from qatar on 8.07.2016 for voltas air cooler. We mentioned the good to be delivered at vallioor, tamil nadu. After we opened the cooler, we saw it was broken and immediately we made a call to customer service of snap deal. They told us to contact voltas local dealer in tamil nadu. The local dealer came and said that the blower is broken. We informed snap deal and they told us to courier the cooler to mumbai, also they told us to bear the courier charges. Actually i would say the service is very bad also they should follow up when they get a complain about a broken item. Rather no calls and blindly they told us to courier to mumbai. Hence forth we have decided not to order from snap deal and also suggested our friends too.

Aug 6, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 1, 2016

Verified Support

Dear pre74,

Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Aug 8, 2016

Verified Support

Dear pre74,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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