Claimed

Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
Complaints 14445
Resolved
9447
Unresolved
4998
Quick Links
Statistics
Share
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Snapdeal.com
Customer Service Contacts

Snapdeal.com Phone Numbers

Phone
+91 11 4637 1100
1592
668
+91 92 1269 2126
1459
1058
+91 88 8825 4614
1051
416

View more phone numbers

Snapdeal.com Website

Snapdeal.com Head Office Address

238, 1st Floor, Okhla Industrial Estate, Phase III
New Delhi
New Delhi District
Delhi
India
110020

Snapdeal.com reviews & complaints page 439

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bhavanav
from Bengaluru, Karnataka
Report
Copy

Welberg tandoor

Address:560021
Website:Vulcan and snapdeal

I had ordered a tandoor from snap deal, order number [protected] and due to disfunctionallity issue i requested for a refund of money. The order had to pickup from my residence on 07.10.2016, but the order is not yet picked by courier company. The vulcan courier were responsible for picking up the product. I got a call from vulcan stating the product will be picked up by 12.07.2016. However no further action is taken on pickup of the product....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Mumbai City, Maharashtra, 400096
Website:www.snapdeal.com

Hi team,

1. The estimated date to deliver my order is 4-july 2016

2. I called to courier service alteast 5 times, after doing continues followup with the courier service they cannot commit the estimate date to deliver the order.

3.In every call i get the same response "their is some operational constraints in andheri area"

4. When i told them i am ready to go an receive my order...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
saurabh0508
from Delhi, Delhi
Report
Copy

Complaining about delivery of samsung galaxy j3

Address:Jodhpur, Rajasthan, 342001
Website:snapdeal

Product name- samsung galaxy j3 gold color
order date- 8/7/16
order no.- [protected]
awb no.- unisnpc22177221
expected delivery date- 12/7/16

the same product has not been received till date.
Kindly look into the matter....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:742101

On 05-jul-2016 8:05 pm
The delivery boy came to pick up the item but refused to take as the cause
Of return given to him is damaged item. While returning the item i clearly
Pointed out the cause as different item received so i want to return it and
Would like to receive the original item in place of this current.
I am really annoyed by the way problems are created. Please respond soon to
Pick the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sonukaityson
from Jahanabad, Bihar
Report
Copy

Return

Address:Bardhaman, West Bengal, 713205
Website:Www.snapdeal.com

Through [protected] number i was ordered a shanaz hussain product. i received damaged product so i want to return. order id [protected].
I call you guyz too many times mail also but u guyz didnt came to return. 14 july i was talked with one of snapdeal customer care he assure me that return will be complete with in 24 hours but 48 hours already is about to crosses but u guyz did nothing. and now that computer generated voice didnt allow...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Order id: [protected] - problem in getting my refund even though #pickup completed and the #return has been approved
The reverse pickup for the return product has been completed and the return has been approved... The status is showing that the refund will be initiated in a few hours in the help search for quite a long time... But still the refund is not yet initiated to my bank account... Kindly initiate the refunds soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
2
2865335
from Pune, Maharashtra
Report
Copy

Manufacturing defective phone

Address:110020
Website:snapdeal.com

I were purchased mobile xolo black 1x dt 19.06.2016 from snapdeal against order id [protected]. after checking mobile i found that mobile battery is draining very fast within 30 min on internet and on voice call it is heating too much, there is also hang issue.in this regard, i registered complaint on snapdeal vide ticket id 25459272 dt 24.06.2016 for collecting your defected item and refund my amount.in this regard snapdeal engineer visited...
Helpful
Be the first one to find this review helpful
Found this helpful?
13 Comments
Report
Copy
H
hrshshrm854
from Idukki, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rcvd duplicate product from snapdeal

Website:Snapdeal

Hello sir,
My name is harish and i'm one of the oldest customers of snapdeal but now i completly lost my faith in this brand from now onwards i' never ever buy even a single rupee stuff from snapdeal. apprx 10 months back i ordered skull candy earphones from snapdeal, those earphones hadbeen working fine but suddenly they stopped working then i visited skull candy authorized
Ervice center where i got to know it was a duplicate...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Girish Khorate
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

8052923614

Address:Kolhapur, Maharashtra, 416502

I had buy dell s2240 monitor from snapdeal on aug 2015. Now it get fault in jun so i need invoice but since jun i tying to call on customer care lot of times but they refused to give me invoice which has model no. Iously they given invoice that dont have model serial no. I have called but every time they said invoice dept reason. After 20 days still they dont send me invoice worst company...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
karthik arora
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I ordered a mobile phone and i received a stone.. I'm going to lodge fir to police station.. Very bad service from

Address:New Delhi, Delhi, 110054
Website:www.snapdeal.com

Sanjay singh [protected].. contact me as soon as possible....
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
avijitmaji
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback not received

Address:400097

I have bought one ac in december, 2015 through snapdeal. cashback not received after several reminders. they called me in june, 2016 after lodging complaint in this website. they informed that they would do it but haven't done. after that i have sent two reminder emails but still they haven't sent the cashback. order id and my contact details are attached....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dd
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery product does not tally with ordered product

Address:700129

Order no[protected]... date of incident...15.7.2016...ordered for a specific design of samsung galaxy grand prime cover printed of a chioce, .. but deliverrd another print, which is not desirable....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sathi94
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating on cashback offer

Website:snapdeal.com

Case 1
=
Cheating on cash back offer [order id: [protected]]
Based on a cash-back advertisement in snapdeal website on oct-15 for amex credit card purchase, i bought two kent water purifiers. snapdeal confirmed that [via email] i will be getting a cash-back of rs. 2000/ - on 30-dec-15. i haven’t received the cash back till today. find the history below.
1. bought two kent water purifiers on 23-oct-15 [ref inv....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sheelusingh
from Gharaunda, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return policy against defective iphone 6s

Address:New Delhi, Delhi, 110008
Website:www.snapdeal.com

I have order apple i-phone 6s form snapdeal website on 7 july, 2016 and received on next day (order id:- [protected]). on the same day i found there is a defect in the mobile battry (battry backup is very less around 1.5 hours after fully charge). i complaint to snapdeal on the same day (8 july) regarding this but they are not bothering about this. they told me to complaint to manufacture company. as per snapdeal return policy on the same...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohit Kanswa
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unhappy with the shopping experience because received a damaged product and not getting the refund too

Address:Ajmer, Rajasthan, 305001

Hii..
Recently i have purchased products from snapdeal with order id [protected] and [protected], both the order id’s have the same product and were ordered on the same day i. e., on 26 of june’2016 and received them on 1st of july’2016 and after opening i see than its totally in a damaged condition, the lotion inside the bottle leaked as the nozzle of the bottle was open and it got poured in the inner packing box, and soon as...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Ludhiana, Punjab, 141013

I have orderrd a ambrane powerbank from snapdeal and paid 659 rs on it but afyer some days it stoped charging and when i return the product and come to snapdeal then they are saying quality check is going on 8 july but today is 14 july and till now it is showing same and when i call customer care it is saying money will be initiated shortly while quality check in process they are cheating me please...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
P
punit agarwal 75
from Sri Ganganagar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaviour of the delivery boy.

Address:Jodhpur, Rajasthan, 342003
Website:snapdeal

We have ordered mobiles (redmi note 3). when the order reached our province we had asked for the checking of the product but first we were asked to pay money. we gave the money and when we were about to check the product he refused to stay and did not even took our signature on the order delivery confirmation receipt and he went. my order number is[protected]. you are requested to please look after this matter.
We would like to advise...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
Kartik Kamble
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product and service

Address:Bangalore, Karnataka, 416101
Website:www.snapdeal.com

Respected mam/sir,
I am kartik Kamble had ordered enduran mass banana flavour. I have purchasing lot of things from snapdeal, but today what happened was not anyway appreciated. So I am writing this complain.
Today the courier cane with product, he called me.he was from sangli. Courrier name was health mall mundka vul vot or edealz or ehm or ecotimes courier service. When I asked for there courier name he told ecotimes and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dig.matlab
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duplicate product

Address:Anand, Gujarat, 388001
Website:snapdeal help center

Hello
I am d k parmar from gujarat

I have purchased following product from snapdeal:

Milton elfin thermosteel 500ml insulated steel bottle -
Grey
Order no.: [protected]
Suborder no.: [protected]

Now the question is
Is se pahele bhi maine milton thermosteel ke products kai or jagah se purchase kiye hai.

Maine jo product aap se liya hai wo muje...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
B
Bbm krishna
from Bellary, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding my order in snapdeal

Address:530032
Website:snap deal

Respected sir
This bbmkrishna, i have purchased kawachi foot massager in snap deal with rs.4590. I didnt receive an good one. I paid them cash on delevery mode. My order no.[protected]. On 29th may 2016 i requested to take it back to snap deal, so they initiated and taken back on june 6th 2016. From that they played a very good game regarding my money and atleast now the day is 13 th july till now they are not even giving my money....
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy