Snapdeal.com Complaints & Reviews

Not delivering my product plz deliver u can call me on [protected] in any time my order I'd [protected] I placed on 2nd of July but today is 10 of July and still not vetted my order so plz deliver it fast my brother will take it from courier i[censored] deliver it I am out for city plz deliver it do, nt cancel it again

Yesterday on 09/07/2016, a delivery boy called for delivering the product ordered by me. As i was out of town, he misbehaved with me over phone and behaved very rudely. His contact number is [protected]. Earlier also as per my order number [protected], the delivery boy refused to delivery items at my address and called us to the location where he was standing for delivery of product. The way they are behaving is not expected at all for company like snapdeal, i am still out of town and my order is not delivered yet by delivery boy whose number i have already furnished. Kindly instruct your delivery boy to use sober language while communicating with the customers. An early action and necessary action against delivery boy is expected from your end.

Regards

Mukesh kumar ([protected]@gmail.com)

I had placed the order for nikon dslr camera on dated 19/06/2016 & order no is [protected]. I had received my order on dated 287/06/2016. But i had received used product instead of new one. So i had placed the request for refund and courier product to your warehouse in jaipur. But my request for refund declined and refused to give me the reason for declined of my complaint. Then i had received a call from snapdeal social media deptt, they told me that your request for refund has been accepted and refund will initiate soon. But today on 09/07/2016, i had received a call again from social media deptt, he told me that your request for refund has been declined or your product hadn't return back. But sir now i hadn't product or my money. Sir it is my humble request arrange my refund in my credit card back or return back my product as soon as possible because i am facing a lot of problem or harassed a lot.

Kapish choudhary
[protected]@ymail.com
[protected]

Order id:[protected]. look i never trusted snapdeal, as u can see this is my first purchase. but due to my stupid wish to give u ppl a try, i have suffered. the item u sold is a utter fake. and u know what just for ur name shake, i have fought with top executive of the service centre. to check it yourself check the imei no. provided in bill. and i want a replacement/refund @erliest and this time i m ready to go to any extend to fight ur malpractice.

I had ordered an iball cuddle tablet at snapdeal in january. Now its going to complete 5 months nearly
And my tablet is not working properly and having disfuntioning
And i also went to i ball service station in east delhi lakshmi nagar
They refuses to provide me services regarding my issue. Because my name is not registered in their authorized list and then i called snapdeal and the talked with iball executive and on 28th june 2016 snapdeal executive told me to refund my money back because of heavy inconvenience. But now they are refusing me to provide any sort of services regarding my issue
I had done near about 100 phone calls to snapdeal to solve my issue but they alway told me for providing call back from their superiors but now they are refusing
Plz helps me in my regards
Your thank full anmol

I have not received my refund i have send many messages but i have not received any response from snapdeal plz send my refund plz my order id is [protected] its my first order but i have very dissapointed please do something for my refund we are very poor people please please please i have save one one rupees for buying any product but i have not received my refund plz check my issue do this

I want to complaint for snapdeal services as i have ordered maharaja juicer mixer grinder and due to very poor quality and starting problem i have request for return and on regular basis i have request for the return pickup from 15 days but till date no action taken from snapdeal. i am very frustrated and want to do complaint in consumer court for my this return refund.

I have used snapdeal before, and have received products on time, but since last 6-8 months my entire perception on them has changed. i order, pay online, they confirm it and all of a sudden the booking gets cancelled after 7 days, however i got my refund on time.

Again last month i ordered 3 more products, one of which was delivered on time, where as the rest 2 didnt have any update after confirmation. hence after 5 days i cancelled the order and asked for refund. as per the customer care service the amount should come to my account with in 4 working days. its been 2 weeks and there i no update. of course they have a robotic customer care service who will utter the dialogues taught to them. the customer care email id doesn't bother to reply, even their online system is so poor.
Now i'm stuck with my money.

I order micromax s 301 4g black but snap deal company dispatch sony pen drive.
Name - deepu
My mobile no. [protected].


Add - shiv mandir ke samane tejpal singh market wazidpur sector-63 noida - 201307 near - india oil petrolpump

Order id: [protected]
Placed on: sun, 15 may, 2016
Samsung galaxy core prime g360h 8gb charcoal grey

Dear sir/madam.,
Kindly note that the above smart phone has an issue with its charging. Shows fully charged but in reality does not last 30 minutes of operation. The charge indicator shows 100% but this indication never reduces its value as i use the phone thus giving wrong idea of charge requirement.
This problem is from day one and as i have been travelling extensively has not been able to sort this issue.
Kindly help.
Regards,
Mm naik
Mobile: [protected]

Sir i purchased a hp laptop with adp in november, 2015. But the serial number of laptop is not printed on invoice i get. Now my laptop's screen is broken and i want to use adp to repair it but the service center of hp refused to repair because serial number is not printed on invoice so i ask snapdeal to generated a new one printing serial no on it but they sent me a new copy of old invoice. So please generate a new invoice mentioning serial no as soon as possible. Thank you. Order id is-[protected]. Suborder no is-[protected] reference no of report is[protected] serial no of laptop is-cnd53772t8.

I had purchased a tv 40" panasonic on 2nd june. It was delivered on 7th. There was problem in the display and the wall hanging kit was missing. I registered a return request. The product was picked up on 9th morning. I have still not received my refund of rs.30869 the product was picked up by jv express courier on 9th but they delivered it back to snapdeal on 25th june. I have called atleast 25-30 times and even emailed them, but i have not received any response. Pls help.

Please provide a my delivery fast
I want to delivery fast.
Name - prince
Tracking id[protected]

Booked through GATI DKT[protected] on 2-7-16...
The dumbells were rusted.

I purchased battery for samsung galaxy s duos from snap deal via swaroop technologies, house no 5 sidhivinayak soch church road singh state road no. 1.5 church road mumbai mh 400101, they claim its original but product is not working and samsung service center confirmed its fake. Please help me to get my money back.

My order Id [protected], [protected], [protected], [protected] are cancelled but the money is not refunded yet.There are 5 pair curtains. Kindly refund it as soon as possible

Hello i sarthak pattanaik ordered a spec frame of rupees 379/- on 03/07/2016 and order number is [protected], they delivered that item on 7/7/2016 when i opened the seal i found that the frame was missing only cover with a clean cloth ...please help me as soon as possible ...they cheated with customer ..first time this happened with me from a reputed company ...shame on this type of company...

My order id no. [protected].Invoice no. 261384/16-17/10232, dt.04/07/2016.

As per above invoice i have to get 1 pair or socks as free along with my above order, where i have received only my ordered item ie., slim n lift body shaper.

Please arrange to send free item also (1 pair of socks for men).

With regrds
Sreerama saran. Vattipalli
[protected]

I ordered a shirt from snapdeal about 2 months ego, due to size issue I just it returned back. But after that day I am continue calling but their is no action taken against it. They just told me that on website the item is updated as non picked up. Even I had shown the slip given by the boy who came to pick up the product as a proof. Sub order ID is. [protected]
And ticket Id. 23136163
Please resolve my query as soon as possible

Dear sir

I would like to inform that we have purchased branded laptop under order id: [protected] dated 3rd june 2016 of rs. 37, 548 laptop specification
Dell inspiron 3148 2-in-1 laptop (4th gen intel core i3- 4gb ram - 500gb hdd - 29.46 cm (11.6)- touch - windows 10) (silver)

We received return confirmation through email dated 18/6/16 for under return request no.24603179

We received damage product after that we have submitted our request to snapdeal customer care so many time and said us for return product through blue dart courier and the courier charges they will refund also.


We have shipped damage product after snapdeal return confirmation vide receipt no [protected] dated 20-6-16 but again they are not accepting return from bluedart till date.

The purpose for purchase the laptop not fulfilled

I would like to say that if my refund not done immediate then i will take all legal action against this fraud practices done with us..

Almost 20 days have crossed and so many follow-up we have done in this concern

Kindly refund the requested amount immediate otherwise we will take all legal action against this fraud and approach to consumer form etc.

Regards
Rohan kumar