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Snapdeal.com Complaints & Reviews

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Updated: Nov 24, 2025
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A
anmoljuneja0
from Noida, Uttar Pradesh
Jul 9, 2016
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Address: New Delhi, Delhi, 91
Website: www.snapdeal.com

I had ordered an iball cuddle tablet at snapdeal in january. Now its going to complete 5 months nearly
And my tablet is not working properly and having disfuntioning
And i also went to i ball service station in east delhi lakshmi nagar
They refuses to provide me services regarding my issue. Because my name is not registered in their authorized list and then i called snapdeal and the talked with iball executive and on 28th june 2016 snapdeal executive told me to refund my money back because of heavy inconvenience. But now they are refusing me to provide any sort of services regarding my issue
I had done near about 100 phone calls to snapdeal to solve my issue but they alway told me for providing call back from their superiors but now they are refusing
Plz helps me in my regards
Your thank full anmol
Snapdeal.com customer support has been notified about the posted complaint.
Dear anmoljuneja0,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Thanks,
Team Snapdeal
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    diyo22
    from Delhi, Delhi
    Jul 9, 2016
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    Address: New Delhi, Delhi, 110035

    I have not received my refund i have send many messages but i have not received any response from snapdeal plz send my refund plz my order id is [protected] its my first order but i have very dissapointed please do something for my refund we are very poor people please please please i have save one one rupees for buying any product but i have not received my refund plz check my issue do this
    Snapdeal.com customer support has been notified about the posted complaint.
    Dear diyo22,

    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

    Regards,
    Team Snapdeal
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      J
      Jas Like
      from Chennai, Tamil Nadu
      Jul 9, 2016
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      Address: 140507

      I want to complaint for snapdeal services as i have ordered maharaja juicer mixer grinder and due to very poor quality and starting problem i have request for return and on regular basis i have request for the return pickup from 15 days but till date no action taken from snapdeal. i am very frustrated and want to do complaint in consumer court for my this return refund.
      Snapdeal.com customer support has been notified about the posted complaint.
      Dear Jas Like,

      We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

      Regards,
      Team Snapdeal
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        PayelDutta
        Jul 9, 2016
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        Resolved

        Address: New Delhi, Delhi, 700011
        Website: www.snapdeal.com

        I have used snapdeal before, and have received products on time, but since last 6-8 months my entire perception on them has changed. i order, pay online, they confirm it and all of a sudden the booking gets cancelled after 7 days, however i got my refund on time.

        Again last month i ordered 3 more products, one of which was delivered on time, where as the rest 2 didnt have any update after confirmation. hence after 5 days i cancelled the order and asked for refund. as per the customer care service the amount should come to my account with in 4 working days. its been 2 weeks and there i no update. of course they have a robotic customer care service who will utter the dialogues taught to them. the customer care email id doesn't bother to reply, even their online system is so poor.
        Now i'm stuck with my money.
        Jul 12, 2016
        Complaint marked as Resolved 
        Thank you Consumer Complaints team for your strong hold on such situation, as long as i put up the issue, i received call from Snapdeal and they were supportive enough to resolve my issue with in 2 working days. i thank both Consumer Complaint and Snapdeal team for your kind co operation.
        Snapdeal.com customer support has been notified about the posted complaint.
        Dear PayelDutta,

        Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

        Regards,
        Team Snapdeal
        Dear PayelDutta,

        Thanks for the acknowledgement. If you have any further issues please write to us at [protected]@snapdeal.com so that we may assist you further.

        Regards,
        Team Snapdeal
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          D
          deepu@111
          from Delhi, Delhi
          Jul 9, 2016
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201307
          Website: www.snapdeal.com

          I order micromax s 301 4g black but snap deal company dispatch sony pen drive.
          Name - deepu
          My mobile no. [protected].


          Add - shiv mandir ke samane tejpal singh market wazidpur sector-63 noida - 201307 near - india oil petrolpump
          +2 photos
          Dear [protected]@111,

          Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

          Regards,
          Team Snapdeal
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            N
            naikmm
            from Mumbai, Maharashtra
            Jul 9, 2016
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            Address: Mumbai City, Maharashtra, 400055

            Order id: [protected]
            Placed on: sun, 15 may, 2016
            Samsung galaxy core prime g360h 8gb charcoal grey

            Dear sir/madam.,
            Kindly note that the above smart phone has an issue with its charging. Shows fully charged but in reality does not last 30 minutes of operation. The charge indicator shows 100% but this indication never reduces its value as i use the phone thus giving wrong idea of charge requirement.
            This problem is from day one and as i have been travelling extensively has not been able to sort this issue.
            Kindly help.
            Regards,
            Mm naik
            Mobile: [protected]
            +1 photos
            Snapdeal.com customer support has been notified about the posted complaint.
            Dear naikmm,

            Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

            Regards,
            Team Snapdeal
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              P
              pjoshi910
              from Mumbai, Maharashtra
              Jul 8, 2016
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              Address: New Delhi, Delhi, 110020
              Website: www.snapdeal.com

              Sir i purchased a hp laptop with adp in november, 2015. But the serial number of laptop is not printed on invoice i get. Now my laptop's screen is broken and i want to use adp to repair it but the service center of hp refused to repair because serial number is not printed on invoice so i ask snapdeal to generated a new one printing serial no on it but they sent me a new copy of old invoice. So please generate a new invoice mentioning serial no as soon as possible. Thank you. Order id is-[protected]. Suborder no is-[protected] reference no of report is[protected] serial no of laptop is-cnd53772t8.
              Snapdeal.com customer support has been notified about the posted complaint.
              Hi pjoshi910,

              Please share a valid order ID so that we can assist you further.

              Thanks,
              Team Snapdeal
              Sorry sir order id is-[protected]
              And suborder id is-[protected] .
              Sir please help me and provide me new invoice as soon as possible.
              Dear pjoshi910,

              Thanks for sharing the requisite details. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

              Regards,
              Team Snapdeal
              Dear pjoshi910,

              We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

              Regards,
              Team Snapdeal
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                V
                Valentine.conrad
                from Kolkata, West Bengal
                Jul 8, 2016
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                Address: New Delhi, Delhi, 110020
                Website: snapdeal.com

                I had purchased a tv 40" panasonic on 2nd june. It was delivered on 7th. There was problem in the display and the wall hanging kit was missing. I registered a return request. The product was picked up on 9th morning. I have still not received my refund of rs.30869 the product was picked up by jv express courier on 9th but they delivered it back to snapdeal on 25th june. I have called atleast 25-30 times and even emailed them, but i have not received any response. Pls help.
                +1 photos
                Snapdeal.com customer support has been notified about the posted complaint.
                please return my money. i am helpless. i have returned the tv 1 month back, still my money is not being returned. pls help.
                My problem has not been solved.hence I have written here. U have taken the defective tv back.ur courier partner returned it to u after 2weeks. But why haven't you returned my money.i have no fault here. U have taken both the TV and my money and your not returning it. You are doing fraud. Plain and simple fraud. How can you do this to ur customers!!!
                I would tell everyone never to buy from snapdeal. They are stealing my money.
                Dear Valentine.conrad,

                We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

                Regards,
                Team Snapdeal
                Dear Valentine.conrad,


                We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                Regards,
                Team Snapdeal
                i had emailed you all the required details on 12th july itself. pls recheck at your end. Subject line of email :

                Order no [protected], ref: consumercomplaints.in

                today i have resent the same with 2 attachments which show that i am not at fault but snapdeal is taking my money. im just a loyal customer.
                how convenient is that. are you not ashamed of yourself for doing such frauds????
                first you deliver a faulty tv, then when i returned it (on the same day return request was generated), you take the tv back and dont return my money!!! how shameless are you?? i have all supporting documents. if i go legal, i will ensure you pay for each and every harm you have caused me. you are unnecessarily harassing customers by just taking away their money. the law is their to take care of customers who are suffering like us and they will make sure you pay for all this. i have already told more than 30-40 people never to buy from snapdeal and i have shown them what you are doing with me. i am a very social person with more than 1100 friends on facebook and many more in real life. i assure you that this will not go well.
                dear snapdeal, all the best.
                your company is doing fraud in broad daylight. u should be ashamed . just loting customers money. you think you can get away with it ????
                your company has no future. mark my words !!!
                Dear Valentine.conrad,

                We already informed you that your complaint did not pass our internal security checks. We will not be able to help further with this concern.

                Regards,
                Team Snapdeal
                How can it not pass?
                U deliver a faulty tv, when I return it, ur courier keeps it for 14 days, god knows doing what . Then u say my complaint dis not pass internal check. You think just can just take away Rs.30869 like that from me?
                This country has a legal system. Do not forget that.
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                  P
                  Prince Bataliya
                  from Delhi, Delhi
                  Jul 8, 2016
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                  Address: New Delhi, Delhi, 110055

                  Please provide a my delivery fast
                  I want to delivery fast.
                  Name - prince
                  Tracking id[protected]
                  Please provide as much information as possible...
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                    S
                    Sanchita Sarkar Chakraborty
                    from Sambalpur, Odisha
                    Jul 8, 2016
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                    Address: East Singhbhum, Jharkhand, 831005
                    Website: Snapdeal.com

                    Booked through GATI DKT[protected] on 2-7-16...
                    The dumbells were rusted.
                    +3 photos
                    Dear Sanchita Sarkar Chakraborty,

                    We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                    Regards,
                    Team Snapdeal
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                      P
                      Panks_1992
                      from Hyderabad, Telangana
                      Jul 7, 2016
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                      Address: Mumbai City, Maharashtra, 411035
                      Website: Snapdeal.com

                      I purchased battery for samsung galaxy s duos from snap deal via swaroop technologies, house no 5 sidhivinayak soch church road singh state road no. 1.5 church road mumbai mh 400101, they claim its original but product is not working and samsung service center confirmed its fake. Please help me to get my money back.
                      +3 photos
                      Dear Panks_1992,

                      We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                      Regards,
                      Team Snapdeal
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                        lizin1414
                        from Delhi, Delhi
                        Jul 7, 2016
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                        Address: 764001

                        My order Id [protected], [protected], [protected], [protected] are cancelled but the money is not refunded yet.There are 5 pair curtains. Kindly refund it as soon as possible
                        Dear lizin1414,

                        Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                        Regards,
                        Team Snapdeal
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                          Sarthak Pattanaik
                          from Bhubaneshwar, Odisha
                          Jul 7, 2016
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                          Address: New Delhi, Delhi, 110020
                          Website: www.snapdeal.com

                          Hello i sarthak pattanaik ordered a spec frame of rupees 379/- on 03/07/2016 and order number is [protected], they delivered that item on 7/7/2016 when i opened the seal i found that the frame was missing only cover with a clean cloth ...please help me as soon as possible ...they cheated with customer ..first time this happened with me from a reputed company ...shame on this type of company...
                          +1 photos
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Dear Sarthak Pattanaik,

                          Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                          Regards,
                          Team Snapdeal
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                            Sreerama Saran Vattipalli
                            from Hyderabad, Telangana
                            Jul 7, 2016
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                            Address: Thane, Maharashtra, 421302
                            Website: snapdeal.com

                            My order id no. [protected].Invoice no. 261384/16-17/10232, dt.04/07/2016.

                            As per above invoice i have to get 1 pair or socks as free along with my above order, where i have received only my ordered item ie., slim n lift body shaper.

                            Please arrange to send free item also (1 pair of socks for men).

                            With regrds
                            Sreerama saran. Vattipalli
                            [protected]
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Dear Sreerama Saran Vattipalli,

                            Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                            Regards,
                            Team Snapdeal
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                              Preeti Tanwar 123
                              from Kichha, Uttarakhand
                              Jul 7, 2016
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                              Address: Gurgaon, Haryana, 122105
                              Website: Snapdeal.com

                              I ordered a shirt from snapdeal about 2 months ego, due to size issue I just it returned back. But after that day I am continue calling but their is no action taken against it. They just told me that on website the item is updated as non picked up. Even I had shown the slip given by the boy who came to pick up the product as a proof. Sub order ID is. [protected]
                              And ticket Id. 23136163
                              Please resolve my query as soon as possible
                              +1 photos
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Dear Preeti Tanwar 123,

                              Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                              Regards,
                              Team Snapdeal
                              This has been passed about 2 months, but every time I call in snapdeal, they told that wait for some days, we will get in touch with you, same as mentioned in this previous comment.
                              Dear Preeti Tanwar 123,

                              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                              Regards,
                              Team Snapdeal
                              From past two months no representative get in touch and I didn't receive even a call from snapdeal.
                              Dear Preeti Tanwar 123,

                              We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

                              Regards,
                              Team Snapdeal
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                                rohanindia
                                from Gurgaon, Haryana
                                Jul 7, 2016
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                                Address: New Delhi, Delhi, 110052
                                Website: na

                                Dear sir

                                I would like to inform that we have purchased branded laptop under order id: [protected] dated 3rd june 2016 of rs. 37, 548 laptop specification
                                Dell inspiron 3148 2-in-1 laptop (4th gen intel core i3- 4gb ram - 500gb hdd - 29.46 cm (11.6)- touch - windows 10) (silver)

                                We received return confirmation through email dated 18/6/16 for under return request no.24603179

                                We received damage product after that we have submitted our request to snapdeal customer care so many time and said us for return product through blue dart courier and the courier charges they will refund also.


                                We have shipped damage product after snapdeal return confirmation vide receipt no [protected] dated 20-6-16 but again they are not accepting return from bluedart till date.

                                The purpose for purchase the laptop not fulfilled

                                I would like to say that if my refund not done immediate then i will take all legal action against this fraud practices done with us..

                                Almost 20 days have crossed and so many follow-up we have done in this concern

                                Kindly refund the requested amount immediate otherwise we will take all legal action against this fraud and approach to consumer form etc.

                                Regards
                                Rohan kumar
                                Dear rohanindia,

                                Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                                Regards,
                                Team Snapdeal
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                                  rakesh919
                                  from Mumbai, Maharashtra
                                  Jul 7, 2016
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                                  Order id: [protected] - problem in getting my refund even though pickup completed and the return has been approved

                                  Order id: [protected] - problem in getting my refund even though pickup completed and the return has been approved
                                  The reverse pickup for the return product has been completed and the return has been approved... the status is showing that Refund Successful! in the help search for quite a long time... but still the refund is not yet initiated to my bank account... kindly initiate the refunds soon as possible to by bank accoun
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Dear rakesh919,

                                  Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                                  Regards,
                                  Team Snapdeal
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                                    Jiwi
                                    from Mumbai, Maharashtra
                                    Jul 7, 2016
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                                    Address: Bareilly, Uttar Pradesh, 243001
                                    Website: www.snapdeal.com

                                    I have ordered wrist watch through snapdeal (order no - [protected]) worth 1200 but i received a 5 rs. soap. i filed a return request and they have closed it saying that you will not get the refund as product sent to you was genuine.

                                    If they have sent correct product and i have received wrong product they should check on the matter with either seller or courier partner.

                                    Where the thing went wrong must be snapdeal's responsibility.

                                    This is the cheat they are doing and harassing the customer.

                                    Don't buy product from snapdeal if they cant resolve such issues.
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Dear Jiwi,

                                    Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                                    Regards,
                                    Team Snapdeal
                                    I purchase a samsung charger from sanpdeal and that is duplicate cmpany its fault and tell me what to do?
                                    Dear Haris Sid,

                                    We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                                    Regards,
                                    Team Snapdeal
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                                      lisha57
                                      Jul 7, 2016
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                                      Address: 560067
                                      Website: www.snapdeal.com

                                      Hi, My email id "[protected]@gmail.com" has been used by an anonymous person to create an account and order 3 mobile phones. Since I had the details in my inbox I logged in to the Snapdeal account and cancelled the order as well as requested Snapdeal to delete the account created with the email id "[protected]@gmail.com".
                                      I was surprised that the Snapdeal person did not take immediate action. Infact he did not even understand the urgency of the issue .All i was told was they need 24hrs to do something. I did not even get an acknowledgement. I seriously feel the senior management of Snapdeal has to take such issues on priority.

                                      Please delete the account with the email id '[protected]@gmail.com".
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Dear [protected]@gmail.com,

                                      Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                                      Regards,
                                      Team Snapdeal
                                      I have buy online a nikon coolpix A10 digital camera.I have not get all saying content. I have not get the content of Rechargeable Battery, Charger. Please solved the problem as soon as possible.
                                      Dear Sh Shyamsundarkarmakar,

                                      We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                                      Regards,
                                      Team Snapdeal
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                                        pankil1122
                                        from Vadodara, Gujarat
                                        Jul 7, 2016
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                                        Address: Vadodara, Gujarat, 390025
                                        Website: snapdeal.com

                                        Hello sir/ma'm
                                        Its good delivery services you have but sorry to say i m dissatisfied with your product its asus mobile charger

                                        On first day it was working properly but after that to till now its not working properly so i request to you to please replace this as soon as possible.


                                        Its my humble request to you... please please replace it with new one i really needed it a lot...

                                        Thank you...!@!
                                        +1 photos
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Dear pankil1122,

                                        We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                                        Regards,
                                        Team Snapdeal
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