Snapdeal.com Complaints & Reviews

I had purchased a “inovera handheld vacuum cleaners” on 9th june 2016 from snap deal. But this item not suitable for my work then i request to return to snap deal. Snap deal told me there is no agent of your area (Nerul, navi mumbai) for collect return item, so you send it by courier. As per snap deal instruction i send the item of snap deal given address (Mumbai vulcanqc rajlaxmi compound, d-4, gala no-e-456, vadape naka, bhiwandi-421302...

I have purchase the mobile from snapdeal order# [protected] and facing lots of issues with it.
So i raised the return request on 6th july. after that i have contacted 3-4 times to snapdeal customer care and always got the same answer from them "our engineer will call you today and solve your issues, we have forwarded your complaint to service desk."
However i didn't receive any call from snapdeal engineer.
Even i have...

Hello sir I'm Srinivas Agir my refund is pending over 4 months as there is no satisfaction from your customer service. I mean that every time I made a call there are with different answers with alloting different reference numbers . Try to make my problem solved myvorder numbers are [protected] and [protected] transaction done on 21-march-2016.as customer service said that transaction had been done on 28 March but no over it has been reflected...

First delivery was faulty. the second one was delivered with the false promise of refund of courier charges. they refunded rs.2 instead of rs.180 which was paid by me and promptly send them scanned copy of the receipt.
And the product is disaster. unable to tune fm channels. nob of the unit is loose and coming in the hand while using....

I ordered one Ekta Young Magician Activity Kits, which was delivered to me on 5-6th July, 2016. While opening the product I found a different product (as shown in the attached image). On 6th I opted for replace/return option and clearly specified the cause of return as different item received. On getting the pick up man came to receive it but he refused to take as the cause of return specified to him was damaged item received. I repeatedly...

Estimated was delivery was 7-10th of july and today is 10th july and it is about to 4 pm. i want to know were is my product stuck and will it come today.
I am expecting a positive response or action today itself.
Thanking and regretting inconvinience.

Following are the mails received which i have pasted.
1st mail:-
Hi praful
Thank you for your order!
Here's a summary of your purchase....

I purchase lennovo k3 note mobile from snap deal last month.
Battery low after full charge with in 3 to 4 hour without use. so how the process to change battery.
Battery is in under varrenty.
I request u to please change battery as soon as.
Lennovo mobile model no is - k50a 40
Purchasing date from snap deal -
30 may2016
Item code-db6103902
Order no.- [protected]
My contact no.[protected]br...

Dear sir, i ordered a royal son black rectangle specatangle frame. order no is [protected] and subordered id is - [protected]. i ordered this item was 28 july. delivery date was 6 july. but not yet delivered and current status showing delivery is successful. i am not received this product please solve this problem as soon as possible. thankyou....

We purchased crocs sandel which was returned soon.
After we got a call from the call center which stated that they will send a mail with link in which we need to give our bank details for refund.
We didn't received any call and the money was transfered into our freecharge account which is not in use from kind time.
We tried contacting call centers for the help but didn't got kindly help in the process of our refund....

Hello dear
I sumant chauhan purchase a xiaomi device name mi 4i mobile through snapdeal in month of january, after that there is hanging problem and heating problem the mobile during the charging.
I visit your service center name "pulkit computer service in aligarh up" for that problem but deny the service center tell me he can not give the service because your device is unboxed so we are sorry for the service. now what i do...

I was bought a power bank vide order no.[protected] dated 26.06.2016, amounting to rs. 1499/- which was delvered to me on 04.07.2016. Further product was returned on dated 05.07.2016 vide ticket no. 25897007. But i have been received my refund amount rs 1499/- so far. I am trying to contact snapdeal customer care but no response has received. Kindly arrenge my payment for rs. 1499/- immediaty....

Not delivering my product plz deliver u can call me on [protected] in any time my order I'd [protected] I placed on 2nd of July but today is 10 of July and still not vetted my order so plz deliver it fast my brother will take it from courier i[censored] deliver it I am out for city plz deliver it do, nt cancel it again...

Yesterday on 09/07/2016, a delivery boy called for delivering the product ordered by me. As i was out of town, he misbehaved with me over phone and behaved very rudely. His contact number is [protected]. Earlier also as per my order number [protected], the delivery boy refused to delivery items at my address and called us to the location where he was standing for delivery of product. The way they are behaving is not expected at all for company...

I had placed the order for nikon dslr camera on dated 19/06/2016 & order no is [protected]. I had received my order on dated 287/06/2016. But i had received used product instead of new one. So i had placed the request for refund and courier product to your warehouse in jaipur. But my request for refund declined and refused to give me the reason for declined of my complaint. Then i had received a call from snapdeal social media deptt, they...

Order id:[protected]. look i never trusted snapdeal, as u can see this is my first purchase. but due to my stupid wish to give u ppl a try, i have suffered. the item u sold is a utter fake. and u know what just for ur name shake, i have fought with top executive of the service centre. to check it yourself check the imei no. provided in bill. and i want a replacement/refund @erliest and this time i m ready to go to any extend to fight ur malpractice....

I had ordered an iball cuddle tablet at snapdeal in january. Now its going to complete 5 months nearly
And my tablet is not working properly and having disfuntioning
And i also went to i ball service station in east delhi lakshmi nagar
They refuses to provide me services regarding my issue. Because my name is not registered in their authorized list and then i called snapdeal and the talked with iball executive and on...

I have not received my refund i have send many messages but i have not received any response from snapdeal plz send my refund plz my order id is [protected] its my first order but i have very dissapointed please do something for my refund we are very poor people please please please i have save one one rupees for buying any product but i have not received my refund plz check my issue do this...

I want to complaint for snapdeal services as i have ordered maharaja juicer mixer grinder and due to very poor quality and starting problem i have request for return and on regular basis i have request for the return pickup from 15 days but till date no action taken from snapdeal. i am very frustrated and want to do complaint in consumer court for my this return refund....

I have used snapdeal before, and have received products on time, but since last 6-8 months my entire perception on them has changed. i order, pay online, they confirm it and all of a sudden the booking gets cancelled after 7 days, however i got my refund on time.

Again last month i ordered 3 more products, one of which was delivered on time, where as the rest 2 didnt have any update after confirmation. hence after 5 days i...

I order micromax s 301 4g black but snap deal company dispatch sony pen drive.
Name - deepu
My mobile no. [protected].


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