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Snapdeal.com Complaints & Reviews

www.snapdeal.com

3.6

Updated: Nov 24, 2025

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Resolved

9451

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Address: Ludhiana, Punjab, 141013

I have orderrd a ambrane powerbank from snapdeal and paid 659 rs on it but afyer some days it stoped charging and when i return the product and come to snapdeal then they are saying quality check is going on 8 july but today is 14 july and till now it is showing same and when i call customer care it is saying money will be initiated shortly while quality check in process they are cheating me please

+1 photos

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 15, 2016

Verified Support

Dear abhiagg,

Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.

Regards,
Team Snapdeal

A

abhiagg

Jul 15, 2016

my order id is [protected] of ambrAne power bank for rs 659

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 15, 2016

Verified Support

Dear abhiagg,

Thanks for sharing the requisite details. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

A

abhiagg

Jul 15, 2016

please do fast as you can and do not force me to file a case against you if manhony

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 15, 2016

Verified Support

Dear abhiagg,

Our team is working on your concern and we will connect with you regarding the same.

Regards,
Team Snapdeal

A

abhiagg

Jul 15, 2016

thnks

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Address: Jodhpur, Rajasthan, 342003

Website: snapdeal

We have ordered mobiles (redmi note 3). when the order reached our province we had asked for the checking of the product but first we were asked to pay money. we gave the money and when we were about to check the product he refused to stay and did not even took our signature on the order delivery confirmation receipt and he went. my order number is[protected]. you are requested to please look after this matter.
We would like to advise that the customer must have the authority to at least check the product for which he/she is paying as if by chance a wrong order will be placed who is going to take it's responsibility. please to consider our advise.

Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 14, 2016

Verified Support

Dear punit agarwal 75,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

N

NabhM

Jul 15, 2016

Four out of ten 12W LED Bulbs found in non working condition on opening the packet after receipt of the same. Kindly look into the matter and get the issue resolved.

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 22, 2016

Verified Support

Dear NabhM,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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Address: Bangalore, Karnataka, 416101

Website: www.snapdeal.com

Respected mam/sir,
I am kartik Kamble had ordered enduran mass banana flavour. I have purchasing lot of things from snapdeal, but today what happened was not anyway appreciated. So I am writing this complain.
Today the courier cane with product, he called me.he was from sangli. Courrier name was health mall mundka vul vot or edealz or ehm or ecotimes courier service. When I asked for there courier name he told ecotimes and his name was some surname told as kokate...he may lied me...so that he can get relief .on call he was frustrated, arrogant, stupidity talk...which happened with me first time from snapdeal. He told i[censored] want to take or reject... By taking this type of talk..it was very foolish to take product..so u rejected...
So I advice snapdeal to patchup with the most good service with courtier so that your customer would increase not decrease... So please get look on this complaint and pls take any kind of action.. That I am waiting for your response... I[censored] not responding... That would lead to decrease in your customer.
Thank u.

Aug 8, 2021

Complaint marked as Resolved

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 22, 2016

Verified Support

Dear Kartik Kamble,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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Address: Anand, Gujarat, 388001

Website: snapdeal help center

Hello
I am d k parmar from gujarat

I have purchased following product from snapdeal:

Milton elfin thermosteel 500ml insulated steel bottle -
Grey
Order no.: [protected]
Suborder no.: [protected]

Now the question is
Is se pahele bhi maine milton thermosteel ke products kai or jagah se purchase kiye hai.

Maine jo product aap se liya hai wo muje lagta hai ki
Duplicate hai.

Reason:
Porduct ka image dekhiye, logo rubbed oit ho gaya hai aur niche bottom bhi ghis gaya hai aur colling caopacity is not as good as compare to another milton thermosteel products as i had and purchased from other sources.

I asked to snapdel that
Straight away tell me what to do for duplicate products?

+2 photos

Aug 9, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 14, 2016

Verified Support

Dear dig.matlab,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

K

kalaaveer Computer

from Solapur, Maharashtra

Jul 14, 2016

Take the Payment But Product not dispatched and 4 days back payment returned.
I pay the bank interest of 4 days.

snapdeal not to pay interest to me.
and product price also increased

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 15, 2016

Verified Support

Dear kalaaveer Computer,

It looks like your order has been cancelled. For better clarity kindly share your order id on [protected]@snapdeal.com so that we can assist you further.

Regards,
Team Snapdeal

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Address: 530032

Website: snap deal

Respected sir
This bbmkrishna, i have purchased kawachi foot massager in snap deal with rs.4590. I didnt receive an good one. I paid them cash on delevery mode. My order no.[protected]. On 29th may 2016 i requested to take it back to snap deal, so they initiated and taken back on june 6th 2016. From that they played a very good game regarding my money and atleast now the day is 13 th july till now they are not even giving my money. And trying to convince me with some words while i m calling to customer care agent. I am checking it everyday its not an small amount. I took some screen shots regarding the game played by snap deal. Please falow the photos i posted. Check what they are trying to do for customer./citizen with there criminal knowlege. We are hurted a lot from so many days. I used to call them spendimg my money. Around 250 rs wasted fo me. I wanna justice for this sir.
Kindly take an action regarding them. Like this fraud i am so irritated for this sir.
Thanking you sir

+5 photos

Jul 13, 2016

Complaint marked as Resolved

they are interacted with me no worries, waiting for my refund hope the best. comunication with agents made an issue

Snapdeal.com customer support has been notified about the posted complaint.

Jul 13, 2016

Updated by Bbm krishna Check my reverse pick up form .. Without getting an product how they can pick an item from me and how they can get that product.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 14, 2016

Verified Support

Dear Bbm krishna,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

sudin sugathan

from Mumbai, Maharashtra

Jul 20, 2016

Dear Bbm Krishna,

I am Sudin Sugathan.I also order a mobile in snapdeal on 12th of this month, but they didnt delivered my order.When I contacted with customer care they told me that they cant tell the exact thing happening there.I again contacted them for the same for continuous three days, Finally they teach a lesson on that and they told me about sale terms.here I am submitting their terms

4.1
There are various delivery models for delivery of purchased Product to the Buyer, as decided by the Seller. The risk of any damage, loss or deterioration of the Products during the course or delivery or during transit shall be on the Seller and not on the Buyer. Seller represent and warrant that the Products being delivered are not faulty and are exactly those Products which are listed and advertised by Seller on the Website and purchased by the Buyer and meet all descriptions and specifications as provided on the Website.
4.2
Buyer's shipping address, pin code will be verified with the database of Website before a Buyer proceed to pay for Buyer's purchase. In the event Buyer's order is not serviceable by logistic service providers or by Seller or the delivery address is not located in an area that is covered under the order confirmation form, Buyer may provide an alternate shipping address on which the Product can be delivered by the logistics service provider or by the Seller.
4.3
Please note that there is no guaranteed dispatch time and any information about the dispatch time is estimate only and should not be relied upon as such. Therefore, time is not the essence of the bi-partite contract between the Buyer and the Seller for purchase and sale of Product on or through the Website. However, the Product shall not be delivered to the Buyer unless the Buyer makes the payment of the purchase of Product.
4.4
Buyer shall be bound to take delivery of the Products purchased by the Buyer that are said to be in a deliverable state. Where Buyer neglects or refuses to accept the delivery of the Products ordered by the Buyer, the Buyer may be liable to the Seller for such non-acceptance and shall further be liable to Jasper Infotech for any loss of any fee or charges that Jasper Infotech and its third parties shall have earned from the Seller if such delivery or transaction should have been completed. Buyer acknowledges that such damages or loss to Jasper Infotech and its third parties are not consequential or indirect.
4.5
The title in the Products and other rights and interest in the Products shall directly pass on to the Buyer from Seller upon delivery of such Product and upon full payment of price of the Product. Upon delivery, the Buyer is deemed to have accepted the Products. The risk of loss shall pass on to the Buyer upon delivery of Product.

So here I came to know, we are fools and never do such type of stupid shopping from there site.They will not resolving our problem soon, always they will ask for a time span of three days, and after three days they will repeat the same songs.So we have to change them.We are the people working and pay tax for the government and we are obeying and following the law and order and living in the law and order

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 22, 2016

Verified Support

Dear sudin sugathan,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

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Address: Ghaziabad, Uttar Pradesh, 201003

Website: snapdeal.com

Sir, now a days snapdeal is the one of the fake and worst online shopping site, they didnot send me my Rs 100 in my freecharge wallet. all the time they only says me that you will recive your money in 24hrs. but more than 15 days pased but snapdeal 24 hrs didnot come till now. i have also send you that msg what snapdeal has send to me. in that you will find out that after promishing they didnot send me my money.

Hi MICKY KR,

Your compensation for will soon be in your FreeCharge Account

In reference to our conversation on (date of call), Rs 100 will be credited to your Account within 24 hours. It is valid for 6 months from the date of issue.

You can use it for your future purchases on Snapdeal. You can also recharge your phone/data card/DTH connection or pay postpaid phone/utility bills at FreeCharge. Happy shopping!

Click here to check your FreeCharge Account.

If you require any further assistance, feel free to reply to this email. We’d be glad to assist you.

Thank you,

Team Snapdeal.

for further please call me [protected]

Aug 7, 2021

Complaint marked as Resolved

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 21, 2016

Verified Support

Dear Lokesh,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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Address: 400705

Website: snapdeal

Hi

I had initiated returns for order id [protected] on the same date of when was received the order i. e.7th july 2016. however nobody came to pick up. i got the msg to reschedule the pickup however i am not getting the option to reschedule on app nor on site.

I have tried to call and reschedule but it was not working. requesting to reschedule pick up for my order id [protected].

Regards,

Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 14, 2016

Verified Support

Dear Samiksha Mhatre,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Address: 614414

Redmi 2 prime 16 gb
Item code : bd1340214
Order no: [protected]
Suborder no:[protected]
Imei no: “[protected]
This is my mobaile detail.. got from sanapdeal, this product is very poor, i had been take this mobile for service, that service center experts say’s it’s chaina protuct. cheeted by the snapdeal. i complained many times, but the customer care did not responsed. i had frustracted with snapdeal, very very owrst snapdeal customer service, pls get back ur poor product. i need good product (redmi 2 prime). if you do not respond my complaint, i will file a case in court against you…

Aug 8, 2021

Complaint marked as Resolved

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 13, 2016

Verified Support

Dear jaffardeebn,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Address: 411017

Website: Snapdeal

Dear sir,
As per telephonic conversation i am writing this letter that i have purchase d a product play u smart self balancing scooter on 28th march 2016 which was delivered and i paid cod rs 13884+99=13983/-
Having order no-[protected]
And suborder no - [protected]
This transaction was complete

Then again that above same product was ordered on[protected] having order id — [protected] and suborder id — [protected]
But this product was not delivered to me
And a reverse pick up was created on same order and as i was not in office my office boy gave that play u smart self balancing scooter which i purchase d on[protected] and its awb no — snd2507052 dated[protected]
Now my product is also with them and my money is also with them and they say openly we will not give u ur product nor your money

So please help me in this matter

Warm regards
Vicky
[protected]

+1 photos

Aug 6, 2021

Complaint marked as Resolved

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 13, 2016

Verified Support

Dear VickyMatani,

We wish to inform you that your complaint did not pass our internal security checks. We regret that we will not be able to help further with this concern.

Regards,
Team Snapdeal

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Address: 855107

Jessus phone model no. zc 550 kl (16gb, quard core) display gone defective on 12.07.2017. same phone was purchased on 22.05.16 vide invoice no. [protected] request sent your representative to collect and do needful at your end. above phone service centre not available at pin code 855107. kishangnaj (bihar) while i making complain to costumer care of jessus they suggest to customer care bhagalpur (bihar) which is approx. 300 kms far flung from my home town. hence may be repaired/ suggest in my cities or refunded which is earlier. with regards.

Aug 8, 2021

Complaint marked as Resolved

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Y

Yogesh C N

from Mumbai, Maharashtra

Jul 13, 2016

We have purchased the above subjected mobile on[protected] & it was delivered 4days later but now the phone is not in order/it is not working.

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 21, 2016

Verified Support

Dear Yogesh C N,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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Website: snapdeal

Please credit the amount of refund in BlackBerry bold case

+1 photos

Aug 8, 2021

Complaint marked as Resolved

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 14, 2016

Verified Support

Dear vijaykarthick219,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 21, 2016

Verified Support

Dear vijaykarthick219,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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Have requested for return pick on 5th june order id: [protected] (1 item), as the product i received, was in (l) size, while i had ordered (s) size.

I have been fallowing with sd team for pickup the day shipment got delivered ie 5th june, but since then no one ha returned for pick up, have called sd customer care so many times, but all i get is false commitmnets.

Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 13, 2016

Verified Support

Dear Syed Sajad,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

S

Syed Sajad

from Washim, Maharashtra

Jul 15, 2016

Dear SD,

Still, no one from your team has contacted me, Only I am calling them every now and then for pickup.

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 18, 2016

Verified Support

Dear Syed Sajad,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Snapdeal

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Address: Lucknow, Uttar Pradesh, 226018

Website: snapdeal

I have placed an order no-[protected] placed on 4 july 2016 for addidas adispree white sport shoes of rs=2235/=and i recieved parcel and open it having paper inside this not the shoes i orderd. I have called their customer care so many times but the always comittment wrong things to me and are unable to resolve my issue now i want to file a suit against snapdeal for this matter.

Aug 8, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 13, 2016

Verified Support

Dear danish2452,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 15, 2016

Verified Support

Dear danish2452,

Hope you are doing well.

We wish to inform you that your refund has been initiated from our end.

Regards,
Team Snapdeal

D

danish2452

from Lucknow, Uttar Pradesh

Jul 15, 2016

yes, thanks custamer spport team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 18, 2016

Verified Support

Dear danish2452,

You are welcome. If you have any further concern please [protected]@snapdeal.com so that we can assist you better.

Regards,
Team Snapdeal

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Address: New Delhi, Delhi, 110096

Website: Snapdeal.com

I had purchased maggi chicken noodles pack of 3 but snapdeal deliver me pack of 2 instead of pack of 3.My order id-[protected]

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 20, 2016

Verified Support

Dear Narayan Karmakar,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Address: 411021

Hello,
Philips SHE1405 InEar Earphones with mic (Black) i have order 3 set of earphones in that 1 set is not working please guide me for the return process
Order ID: [protected]

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N

nikhil5775

from Pune, Maharashtra

Jul 12, 2016

worst earphones

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Address: New Delhi, Delhi, 110044

Dear Sir/Madam,
I would like to draw your kind attention towards my Order ID: [protected] (1 Item) for Lenovo Ideapad 100- 15IBD Notebook (80QQ001XIH), it had ordered on dated 01.07.2016 and delivered on dated 05.07.2015, it has some problem some key works wrongly and caps lock is not lighting or indicate for that I have complain on dated 06.07.2016 around 6 AM for replacement. Your courier boy came same day and did not picked it and give reason to me he is not able to pickup laptop item and costly items as per his boss instruction, his boss has received this information from sanpdeal, snapdeal people come specially for this order replacement, after that I have informed to snapdeal customer care, customer care executive response is no problem it will pick on next day that time your snapdeal site showing estimated pickup time is 07.07.2016 today is showing 14.07.2016 in between I called sanpdeal customer care helpline many time. Your customer care executive ensure me every time whenever I called, It will be pickup today, but not action taken from your side.
Sir/Madam, you do not know how got this money for purchase of laptop, I took this money on interest and I have a lot of work to do on contract basis, you do not know in what difficulty I am.
It is my humble request to you please take action on urgent basis….
I will be highly oblige you..

Thanking you
Tapan Kumar Singh
[protected]

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 13, 2016

Verified Support

Dear tapankumarsingh,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Address: Gorakhpur, Uttar Pradesh, 273001

Website: www.snapdeal.com

Sir maine 23 june 2016 ko snapdeal se 999 rupye ka ek product order kia tha wo product mughe pasund nahi aaya isile maine wo product snapdeal ko return kar dia lekin abhi tak mera refund mere account me nahi aaya hai mai baar baar complain kia snapdeal ko daily karta hu lekin meri koi baat nahi suni jati daily kahte hai ki paisa 24 hour me refund ho jayega lekin mera paisa aata nahi hai jab maine product return kia tha to curior ne mughe ek reacpt dia tha jo proof hai ki maine product return kr dia hai shree maan ji mera aapse nivedan hai ki aap hmari help kre ummeed hai ki meri complain suni jayegi

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 13, 2016

Verified Support

Dear Pp209,

Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.

Regards,
Team Snapdeal

P

Pp209

Jul 16, 2016

Sir maine 2 jeans order kia tha size 30 aur size 32 but maine ek hi jeans lia jo mughe pasand nahi aaya islie maine use return kr dia jiski reciept hai mere paas lekin custmar care pe puchne me pta chla ki mistake ho gyi hai hua ye tha ki glti se maine apne dono order pe return ka option click kr dia tha but jeans maine ek hi lia tha dusra jeans mughe nahi mila tha so curior wala jis order pe jeans lene aaya tha mughse wo order maine lia nahi tha canfusion yhi create hui aur jo jeans mugje mila nahi us order pe mera jeans return ho gya so plz jldi meri problem resolve kijiye

Prakash pandey
[protected]@gmail.com
[protected]

Taramandal lic office behind central academy gorakhpur uttar pradesh
Pin- 273001

P

Pp209

Jul 16, 2016

Mai kch photos provide kra rha aapko

Levi's blue washed jeans - Comment #2500255 - Image #0

Levi's blue washed jeans - Comment #2500255 - Image #1

Levi's blue washed jeans - Comment #2500255 - Image #2

Levi's blue washed jeans - Comment #2500255 - Image #3

P

Pp209

Jul 16, 2016

Sir mai 1 month se problem m hu daily call krta hu snapdeal team ko daily hmse kaha jata ki aj aajaye but aj tk nahi aaya sir

P

Pp209

Jul 16, 2016

Sir daily bola jata hme ki apke paise aa jayng bt sir aaya nahi abhi tk mera ek bhi paisa

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 18, 2016

Verified Support

Dear Pp209,

Sincere apologies for the inconvenience caused to you. Please share your order and id and contact details with us at [protected]@snapdeal.com. We assure you that we will connect with you and get the issue sorted.

Regards,
Team Snapdeal

P

Pp209

Jul 18, 2016

Yaar mai kitni baar order and id number share kru hd ho gyi hai yaar

P

Pp209

Jul 18, 2016

Upar dekho maine send kia hai aur email id oe bhi

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 18, 2016

Verified Support

Dear Pp209,

Thanks for sharing the requisite details. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Address: 403401

Till today i have not got my refund of just 490/-, its a shame that snap deal is not in a position to refund my amount.
First they dispatched third class product, later refused to pick up stating that they don't have reverse pickup. this is just a gimmick that sd playing with customer.
I sent products through corporate courier which they did not receive as they claim, but i am not bothered about wherher they receive or not. its their instruction & i sent product back.

Its not money but faith which is important, which i lost and will never buy any product on sanpdeal for sure

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 19, 2016

Verified Support

Dear shailesh shanbhag,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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Address: Gurgaon, Haryana, 122001

Website: www.snapdeal.com

Dear sir/madam,

I purchased nike pegasus 31 shoes on 24 jan, 2016 from snapdeal under order id: [protected]. within 1 month the shoe had started decaying. the sole of the shoe is removing day by day (pictures attached). i filed complaints to snapdeal 5-6 times but they are not listening and responding back at all.

The cost of the shoe is rs 5999/-. nike shoes have 1 year warranty and they are never so weak like the one i am given. this is a fake nike shoe. i have been logging complaints for a solution but they are not listening to me at all.

Kindly help me in this case.

Regards,
Rajiv anand

+2 photos

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 14, 2016

Verified Support

Dear Advocate.[protected]@gmail.com,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Address: Aizawl, Mizoram, 796007

Website: Ecom Express

My order id number [protected] has not been delivered at the estimated time of delivery.

It would be very helpful if Snapdeal could avoid using E-com Express in Mizoram, as they didn't even contact me at all and when i tried contacting the courier i could not even get an answer.

And last this is not the only bad experience that i have had with the courier.

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 12, 2016

Verified Support

Dear Lalrindika Zahau,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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