Snapdeal.com Complaints & Reviews

Suborder id: [protected] i have a raised a concern to snapdeal customer care and asking to refund of my amount to bank account. I have shared the bank details on june 24 2016. I am keep on calling to customer case (Case id :[protected] they are giving same answer as escalated to next level. I have not received from any call from them and not picked up the product also. I even called to vendor partner also. Snap deal customer care have no idea...

I ordered versace edt on 24 june with order id [protected]
The courier man Milan sood from Delhi veri company call me on phone and said that i have to come to pick my courier from Jodhan which is 8 km away from my address.
So can you explain me why snap deal is booking orders where they can't deliver and also i paid in advance INR 2553 for it.

Last time i also got my order from sarabha which is 5 km from my address....

We had ordered a micromax bolt q346 (8gb, grey) on cod from snapdeal and had received the delivery on june 20, 2016. However, to our surprise there was no phone in the box and the same was replaced with patanjali soap. There was screen guard and the mobile charger along with the soap in the parcel. The complaint was already done on june 20, 2016 with the snapdeal customer care. However, no action has been take till time. Snapdeal complaint...

Recently I ordered a laptop bag from this website for my brother, they delivered a poor quality bag.and when asked to return the product, they offer their stupid freecharge cashback. Still its fine. I ordered another bag. When the order arrived, this time it was not a bad quality, it was all together a different item. It was a legging.when asked for an explanation, they told they did not have the stock thats why they delivered this. Stupid...

I bought a refrigerator (order no : [protected]) from snapdeal.item delivered and was advised not to open the consignment till service executive's assesment.i waited for 7-8 days and after that i opened the packing and found the glass top upon vegetable tray was completely shattered and glass pieces lying everywhere inside the fridge.i immediately complained to the customer care and they told that as the 7 days exchange time lapsed they will...

Hi,

I have ordered nokia back replacement for nokia lumia 730 white and my order id: [protected] on 2nd june'16. I received my product on 6th jun'16 since the product doesn't suite my phone, i raised return the product on same day. For two day nobody called me but the status is changed that "customer is not available so reschedule", on fourth day a call from snapdeal came, when i attended no one is responding on other side,...

Suborder id: [protected] sent through blue dart courier docket no [protected], when opened got broken product and after cancelling sanpdeal is asking to send it through courier but not picking the item from me. I will be glad enough if this product is taken back by blue dart courier whom i emailed the complain. They sent me email but local burdwan west bengal - 713101 is denying to receive the product. Please arrange to take back the item...

I ordered a backpack and a wallet from snapdeal, it's got cancelled and when I call the customer care to know about the refund they promised that amount will within 4 business days and now it's 5th day still I didn't get the money. Now they ask for the bank statement. Snapdeal is not following the promises
The order id :[protected] and [protected]...

A wrong order was placed on 25 June and I cancelled the order on the same day within few minutes. Order ID- [protected] and reference No[protected].
it was not even dispatched. my snapdeal app shows that it is 'refunded successfully' but I have neither got my money back in my account nor I have got any sdcash. A women kurti of Rs499 was placed an order. I just want my money back so that I could continue shopping. And I definitely not...

Hello
My order no. Is [protected], placed on: 28/4/2016 8:28 pm and complaint reference no. 23344296.
I have returned this product because it was not working fine. And now snapdeal refunded my amount to freecharge but i was not having freecharge account also and then after that they have asked for my account no. And they said that we have refunded your money to your account on 6/6/2016 but till yet i have not received refund...

Sir I have purchased 2TB segate hard disk on 12 may 2016.There was some problem in connection i returned it on 24 may 2016. Till date they have not refunded my money . They are telling that it will come on monday like that several monday have gone . I called about 100 times to customer care but they are not responsing .I have all the audio call while talking to the customer care ....

I have 2 number of product returned since last 1 months to snap deal but still my refund has not been credited yet. Please do the needful asap and i have given mail 3 to 4 time but no body has responded yet.. My complain number has been registered with reference number 25352759.. Please solve this issue asap otherwise i will go for legal. Please let me know the status asap....

Hi team
This mail is regarding purchased product infocus bingo 10 (8gb), from snapdeal on 10 jun 2016 order id: [protected].
Product delivered to me after few days, after delivery i found that product is not as mentioned on site.
The quality of body of product is too poor and the features as shown about product is not as satisfaction and also i am not satisfied with the quality feature of product like ram speed, camera...

I have purchased mobile samsung galaxy j3 (8gb) from snapdeal

Order id: [protected]
Placed on: 14 jun, 2016
Delivered on 20 june 2016

But we were not satisfied with the set with its quality and it looked like refurbished product and on 24 june we made a complaint for its return within 7 days of its arrival, the snap deal company's customer care representative said that we will send a person to...

I've order prachi silk mills multicoloured art silk saree combos from snapdeal with order no. [protected]. On 07-jun-2016. But they took the amount ie rs. 699 twice.In two transactions. I complaint them with reference no.24632338, they mailed me to refund the extra amount within 2 business days on 16 june, 2016 but still not refund my money. I called/mail them several time but in vain.
I hope with this complaint, you (Snapdeal) refund...

I am a seller with snapdeal from last two years in the beginning they are very good in business with the sellers but suddenly something went wrong and everything has changed. They are neither returning the product returned by customer nor refunding the amount against that good.
Infact in some cases they are returning back different product to us. mostly i got back was shades and goggles instead of iron and blenders that we have sent....

I have placed an order for karbon mobile the order can't completed.But Amount has been deducted from my Account on dated 26 june 2016 order no [protected]. Now my request is kindly Refund me imediately so I will order for new....

Eagle roti maker
Order id: [protected]
Placed on 24 may, 2015.
And returned on 01 june 2015
Snapdeal claims that the refunded amount of roti maker was added to sd cash, this was done unbeknownst to me.
Also, without informing me and without any valid reason, siezed the sd cash amount.
Now, the situation is, i returned the roti maker but didn't get the refund....

I have placed a order for above item on online shoping on snapdeal, which i have received defective. I have placed a return request, and the item was picked up by snapdeal executive on 22 jun 16. But i have not received my amount rs. 175/- refund till date. On calling to [protected] customer care there is no option provided to talk to customer care....

Before 2 days i ordered a Snapdeal Birthday Gift Card from snapdeal.com
but still not recieved


Order ID:[protected]

Sub order Id:[protected]

also woohoo said this order id not found..

so that mean snapdeal ne abhi woohoo ko suborder id send hi nahi kiya..
but just recieved a call from snapdeal customer care and said email was delivered in morning ..
br...