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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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New Delhi
New Delhi District
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110020

Snapdeal.com reviews & complaints page 450

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V
Vipsk
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New invoice required

Address:New Delhi, Delhi, 110020
Website:Snap deal

Hi Team,

I would request you to please make the correction and send me the correct invoice as i am facing so much problem in my phone and it is not working fine and i need to submit my phone to MI service center to get it resolved. I had purchased my phone on 2nd December'2015 along with my phone i got the invoice with wrong IMEI no.[protected] which does not belongs to my phone.

I have contacted you guys...
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visualkapse
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product tracking service

Website:www.snapdeal.in

Snapdeal order tracking facility is not good. Since three days it is showing the same status.
In every order I face the same problem. Please look into this. Every time I order from snapdeal the delivery is delayed. I am not satisfied with this.
Please look into this complain. Let us expect better.

Order id :[protected]
Sub order id: [protected]

Thankyou...
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S
saksham1
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund pickup not done

Address:46001
Website:www.snapdeal.com

My khaitan induction which i ordered from snapdeal has not been picked up the induction is of no use since it has a problem of power supply. I requested for comlaint within 5 days they said they will pick it up on 8th of june but it was not picked up. the induction is of no use and they are not picking it up. after going on the Delhivery courier company track they say it is cancelled by the snapdeal.i have attached the screenshot below would...
+3 photos
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Address:New Delhi, Delhi
Website:Snapped.com

I made an order from snapped.com it was a wrong shoes that I received but I have been following up with their customers service dept for last 4 day but they are not returning the product. When I call their customers service dept they say we will do something abt it but no acting is been taken yet, I spoke to their supervisor aswell whose name was mani and he assured me that it will be resolved in 1 day and its been more than that now. br...
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Prathvi raj meena
from Jalandhar, Punjab
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Confirmed product cancelled by technical problem

Address:Shahid Bhagat Singh Nagar, Punjab, 144505

I have order the product o[censored]nited colour of benetton blue v neck t-shirt but after confirmation of the the product they cancelled my product by the reason of technical problem and they deny to deliver the product. The company is can't reply me real thing of the issue and can't communicate me with the issue. This issue is mentally harassing me.
The product reference I'd is [protected]....
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H
HebbareN
from Chennai, Tamil Nadu
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Order ID: 13604415686

Address:581115
Website:www.snapdeal.com

Hi snap-deal


This is to inform you that i suppose to receive my order within 15 jun but i couldn't and i got revised delivery date i. E, within 18 jun. And here is the order no :
Order id: [protected]

And i also got mail from snap deal saying that order was not delivered due to customer was not available but the truth is i have not received any calls or sms from fedex and nobody visited to the...
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A
anchal hooda
from Mathura, Uttar Pradesh
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Mop stick not working properly

Address:121004
Website:Snapdeal

I had ordered a mop from snapdeal order no. [protected] in august and it had warranty of one year but now its stick is not working. I called snapdeal no. [protected]. But there is no response to my complaint. Please get it replaced or whatever needed as soon as possible.i haven't ever expected this type of service from Snapdeal. Complaints should be solved as soon as possible so its not a bad experience on Snapdeal....
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T
tejas kulkarni 1401
from Mumbai, Maharashtra
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No product given no product return taking no money given

Address:Thane, Maharashtra, 421306
Website:www.snapdeal.com

Dear all
Never buy from snapdeal in your life most prepared sites are ebay, amazon have really good services and cares about customers. Snapdeal is really 3rd class and their partners are also hopeless.
Have ordered dish tv hd+ on 10th may2016 from snapdeal order id - [protected]. Activation code delivered on 12th may 2016 not the product.
But dealer denied to deliver and install it on 13th may 2016 and the same told...
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P
priyanka2213
from Vijayawada, Andhra Pradesh
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Intex aqua star 4g dual sim

Address:New Delhi, Delhi, 534211
Website:www.snapdeal.com

I have recieved my order id.[protected] from snapdeal on 18/06/2016.

I have ordered intex aqua star 4g dual sim in snapdeal. I have thought that both the sim modules are gsm, but one was gsm and one was cdma. Even the snapdeal hasn't mentioned about that. I want to return the phone and i want my money back...
I am very disapointed about that. Hope you will help me.


Sai priyanka pullela.
[protected]...
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M
modassirahmad
from Delhi, Delhi
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Refund replace product

Address:New Delhi, Delhi, 110092
Website:snapdeal.com

Hi
I ordered a HP laptop bag through snapdeal. I received it but it was damaged item. after that i canceled it through online and also scheduled time for pickup the item but i at the given time no one came to me to pick up the item after some hour i got a msg that snapdeal canceled request as per user while i did not receive any call regarding this. please look into this matter.

regards,
modassir ahmad
[protected]...
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S
Swarup Singh
from Kota, Rajasthan
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Order canceled due to cheap price offered

Address:Kota, Rajasthan, 324005
Website:www.snapdeal.com

I ordered a digital camera on 15th june at snapdeal at the price of rs. 7460. On other shopping site "paytm" offering same camera @ 8400 with 7% cash back = rs. 7812. But by checking on snapdeal i ordered this canon 275hs on their site @ 7460/-. And make the payment through freecharge wallet. I had a function on 19th june on my sister's home. So i want directly delivered this at her address. Regarding this i also sent an email on [protected]@snapdeal.com,...
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M
mayank dave
from Delhi, Delhi
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Mobile phone category

Address:Pali, Rajasthan, 306401

Dear Team,
I had book a phone on date 8 June 2016 Micromax A 24, i received 10 June 2016 at my office address, so that now phone touch pad not work and all system are already in lock situation, that i return it on same date there reference code is 24820767, so now till no any action about it, i already call on your customer care service but they will not give any satisfied answer, so i humble request to you please take is seriously...
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S
Sanathoi P Maibam
from Delhi, Delhi
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InFocus Mobile M2 8Gb

Address:Imphal East, Manipur, 975001
Website:www.snapdeal.com

Order ID: [protected], Placed On 08 Jul, 2015
Delivered On: 22 Jul, 2015
Warranty: 12months
According to their Norms i sent the product 3 times along with Return form to get it repair. But every time i got it back due to some reasons which i don't know and they are also not willing to explain. 1st i sent through Indian post, 2nd time through First flight courier 3rd time through DTDC, which had cost me Rs801 from my pocket...
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R
rr4rahulgaur
from Noida, Uttar Pradesh
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Order id: 13086684920 (1 item) details placed on 02 may, 2016

Address:New Delhi, Delhi, 110091

Complaint number 24408980
मेरा नाम राहुल गौर है मने स्नैपडील से एक जब्ल का स्पीकर ख़रीदा था . जो की १५ दिन के अंदर ही खराब हो गया उसकी कंप्लेंट मने आप के कस्टमर केयर मई भी की पर १५ दिन से मुझे...
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A
Abhishek Katiyar
from Hosur, Tamil Nadu
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Snapdeal holds money more than 35 days - debt on me

Address:New Delhi, Delhi, 560035
Website:www.snapdeal.com

Snapdeal,

Note : you guys are worst and doing a bull in ecommerce.

They had an hold of my money for fake product more than 30 days and not even taking the product back for no reason even if it is covered under trustpay. I am unable to licks my wounds thats triggers me to reachout to consumer court. I have made more 20 calls now with 20min each but it seems that cc executives are dumb and do not want to proceed...
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S
suresh lxm
from Rajahmundry, Andhra Pradesh
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Transcend storejet 25m3 external hard drive

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I purchased Transcend Storejet external hard drive oniline on[protected] which is having a 3Year warranty period.Now a software problem occured in that and I am calling Snapdeal for support for the last 10days. Till now they provided me the customer care number of Transcend which is not working. Repeatedly I am calling to Snapdeal customer care but my issue is not resolved yet.

Name : P Suresh

Order Number:[protected]br...
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Priya Maheshwari
from Port Blair, Andaman and Nicobar Islands
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Didn't get my refund

Address:Gurgaon, Haryana
Website:snapdeal.com

I've ordered a selfie stick from snapdeal one month ago. I recieved an defected piece so i filed for replacement. After 15 day calling them agaun and again i got the replacement but when i checked that, it ws also not working then finally i filed for refund. Because i do not stay in metro city i had to send the product on my own, they told me the courier charges will be returned but till now they have not refunded my amount. This is a very...
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Address:Kota, Rajasthan, 324001
Website:www.snapdeal.com

I am Rajesh Kumar Living in Kota Rajasthan. I have ordered A Videocon Z45 mobile phone with Snapdeal. My order id. is Order ID: [protected] and Suborder Id is [protected] . My order delivery date is 16 to 17 June2016. Snapdeal Send me through ur courior company but after reach my order in kota the courior agent didn't contact to me. And mark in my order that "Customer refused to accept". But courior Agent didn't contact my address and also...
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P
prasad Kambale
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal fake products are being sold at snapdeal and no response

Address:Raichur, Karnataka, 584123
Website:www.snapdeal.com

My Order ID: [protected] (2 Items)

Dear Concern, at the outset of all possible thing doing, here i would like to share all details for how these people are playing with us and making fool us.

I have order the water purifier from snap deal, i have received the product as per my order, i found that pre-water purifier missing in the product, for the same i have raised the complaint with there customer care team,...
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HERRY GULATI
from New Delhi, Delhi
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Complaint against snapdeal to cheat the customer

Address:New Delhi, Delhi, 110018

I have purchased a new handset on snap deal but i regret to inform you that this handset is fradulant and when i check it customer care than they find it that IMEI number is not registered in micromax and they told me that its a fake mobile

Snap deal is a very big company to cheat the customer to sell fake mobiles which has no IMEI number

This is a serious matter who are going to buy any product from Snap deal...
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