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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 448

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G
guptashubham396
from Delhi, Delhi
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A poor and pathetic experience with Snapdeal

Address:Nagpur, Maharashtra, 440010
Website:www.snapdeal.com

Dear Sir,

Myself Shubham Gupta from Nagpur and a customer of Snapdeal!
I am writing this email to you to bring a matter of failure (poor services)in your knowledge as I am really very disappointed with the services I got this time!
Actually I have ordered one Get Glamr Black Sandals for Men under order reference no. [protected], Order Placed On :[protected]. To update you, I got the product delivered at my place...
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ajjukr35
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pickup failed. Please reschedule my pickup

Address:Budaun, Uttar Pradesh, 243601

I am place a order from snapdea.com
And product is damage scrren crack
O i am request to please pick up my product
Jv express is call but i am not available to home
O please pickup today
Courier tracking number :-sd47715996
Suborder code (S) [[protected]]
Product name (S) [xolo black 1x (32gb)]
Courier jv express-roi-rp
Ticket number 25368106
Item price 7999
Weight...
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A
Anusua Banerjee
from Kolkata, West Bengal
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Sunglass

Address:700131
Website:www.customercomplains.in

I purchase a sunglass from snapdeal..the name of product is Aviator sunglass order id-[protected]. I payed the money from free recharge wallet. But before I got the product I cancelled the order .I complain that I cancelled the order but from that day till now the company not refunding the amount.
So, I requested to you please look in this matter and help me to refunding my money ..
The amount is 194.00...
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V
vidhi kadam
from Mumbai, Maharashtra
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M complaning abt lima lifestyle ice cube android smart phone

Address:Thane, Maharashtra

I ordered my lima lifetyle ice cube android smart phone in few a days and yesterday i got my order...this smaret phone is very smart bt my mobile touch is very bad...i mean its not working properly...the back butten is not working...please replace my order...my mobile no is [protected]...n my email id is: [protected]@gmail.com...please replace my order earliar......
+1 photos
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J
jkumar335
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product has been returned but refund is not return in bank account

Address:110093
Website:www.snapdeal.com

I am place order 05.06.2016, recieved 9.06.2016 and retrun 10.06.2016 but till date refund is not recieved in bank account. I am calling every day customer care but not solve my problme so please take neccessary action.


ORDER DETAILS
Order ID: [protected], Placed On 05 Jun, 2016. You Pay Rs. 1, 228
Payment Method Cash on Delivery
Suborder Id: [protected]
Crompton Greaves Drift Air 9 inches...
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M
Mauryalovely
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Got a old product

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303
Website:www.snapdeal.com

I bought a laptop from snapdeal last year 10 august 2015. And my machine got problem so i asked to snapdeal company to sure that my machine is under warranty or not they mail me and say that my laptop is under warranty and will be expire 9 august 2016. But laptop machine company say that this machine sold on 2014 and warranty expired in 2015. I got problem in machine using only 10 months and paid for repair....
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F
Forensic
from Delhi, Delhi
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Refunding amount

Address:110020
Website:WWW.SNAPDEAL.COM

Hello
i purchase a suit from snap deal the name of product is "KARISHMA KI PASAND" but the colour quality of the cloth is too poor. i received the product on 3 may 16 and the same day i complaint the CC and i returning the product but from 3 may 16 to till now the company not returning the amount.
the company always say that within 2-4 day amount will transfer in your account but still the amount is not refund.
so i...
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A
amitbobade2007
from Pune, Maharashtra
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Not picking item. Not even called for schedule.

Address:Pune, Maharashtra, 411046
Website:snapdeal.com

I was requested for return item and refund.
And pickup gets cancelled automatically even not get a single call from courier for Quechua Jacket.
I want my refund. If you not give my refund I will definitely go to consumer court
Date of incident : 18th Jun 2016, 21st Jun 2016 both time automatically canceled my pickup.
Please pick up it and refund my money....
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D
Dinash1234
from Mumbai, Maharashtra
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Not picking up my item

Address:Gurgaon, Haryana, 135002
Website:snapdeal.com

Why u cancelled pickup of my hbs 730 wireless headset plz pickup it I want my refund i[censored] not give my refund I go to consumer court plz fix it u can also call me on [protected] my email is saurabhirani[protected]@gmail.com plz pick up it and refund my money plz i[censored] have any issue u can call me do, nt send mails or message because mostly I do, nt read them call me on [protected] or [protected]...
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D
deni10
from Chikhli, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bue 1 get 1 chairs and stools: send only one chair

Address:382424
Website:www.snapdeal.com

I am going to consumer court as their management does not understand and provide the remaining buy1 get 1 chair which i have purchased with confirmation from snapdeal team that it is buy 1 get 1 or not, and when they said yes, i did order, and received only one., when i complaint immediately when one chair was delievered, they have told me to start using [product and they will deliver 24-48 hours the remaining chair.

However...
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R
Rajesh Goyal123
from Pune, Maharashtra
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''courier picked up but payment not received"

Website:www.snapdeal.com

I ordered a reebok grey sports shoes from snapdeal. (Order no: [protected]) i was having some problem with the shoe so i requested for returning it. I talked in customer care of snapdeal. They took my request and said that the shoe will be taken over within 48 hours. Next day a person from jv express took the courier. He said within 48 hrs money will be deposited in my bank account. After 6-7 when money was not refunded i talked to customer...
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Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Order id: [protected] - problem in getting the reverse pickup for this return product as the reverse pickup tracking number generated in return form is invalid
The courier partner delhivery is saying that the reverse pickup tracking number generated in return form doesn't exist or maybe was generated by mistake in the system...
They told me to contact snapdeal and produce a #new return form # with a #different tracking number...
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J
Japesh
from Gagret, Himachal Pradesh
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Fake snapdeal

Address:147001
Website:snapdeal.com

I have purchased iPhone SE from Snapdeal on 26 may with order [protected] . I received a less damaged product. after that i raised a complaint under Ticket Id: 24396394. Jv express picked my product. but after 2-3hours they come back and return it to me and said that we cannot pick your damaged product. they damaged more to the phone. when i ask them they said they have opened the phone to check it. after that snapdeal said to send parcel...
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K
king manu chandra
from Vepagunta, Andhra Pradesh
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Need another invoice based on phone imei number

Address:Visakhapatnam, Andhra Pradesh, 530044
Website:snapdeal

Dear sir, my invoice with snapdeal box has been lost. Could you please fix this and send me one more invoice to my email. Here are my email and my mobile imei number. Could you please send this invoice as early as possible. My email id is [protected]@gmail.com and m_ imei 1 no is [protected] & s_imei2 is [protected] and my model is micromax canvas spark q380n. Please send it fast....
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S
Shahin Mirkar
from Hyderabad, Telangana
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How snapdeal snapped my deal

Address:New Delhi, Delhi, 500025
Website:www.snapdeal.com

I bought a 18kt gold pendant and earrings set on snap deal:
Order id : [protected]
Order placed on:[protected]:23:41
Order details
S. No.1
Item name: onjnk 18kt golden pendant with earrings
Delivery: standard delivery
Sub order no.[protected]
Quantity:1
Price: 4300
Estimated delivery: 13 sep, 2015 - 17 sep, 2015
Total amount : 4300
Shipping charges (+):...
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Address:Gautam Buddh Nagar, Uttar Pradesh
Website:sanpdeal.com

To sir,
I am hemant saxena, i purchased (Order no [protected]) a mobile redmi 2 (16gb) (Rs 7000) from snapdeal october 2015 and it have one year warranty. More time problems arise, now i am facing problem of charging. I had to complaint on 18/6/2016 sanpdeal and got complaint reference no 25162165 and call center (Employee laides navjot) told me that if i take a jobsheet from redmi service centre then sanpdeal will replace my mobile....
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K
ketansavjani
from Mumbai, Maharashtra
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Defective product delivered and refuse to take return and refund

Address:382480
Website:www.snapdeal.com

I have purchased Iball mobile from Snapdeal.
Camera of the handset is defective and not working properly.
After my complaint, service engineer from the snapdeal has visited and checked handset.
In the report he mentioned that hardware is not issue but camera results are not proper.
After so many follow up with snapdeal, no response is received for return and refund.
Instead Snapdeal executive started to...
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P
punitdaftary
from Pune, Maharashtra
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Difference in price offered/quoted and being actually billed

Address:Kolkata, West Bengal, 700020
Website:www.shoppal.in

Sirs,

Sent you in the attachments the difference in price of apple cider vinegar as per your offer and the one when i clicked to "buy now" for your information and doing the needful so that customers, placing order on the basis of offer - in the instant case "61% off" - and unmindful of what is charged/billed - rs.220/-, are not cheated.

So your e-mail dated 10th june about my shopping experience with snapdeal...
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M
mathanjm
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted, order not placed

Address:600018
Website:www.snapdeal.com

I ordered jblt100a ear phone worth rs 548 on date 22 june 2016 morning and paid the amount by my sbi credit card. After the transaction was complete money was deducted from my account but the order was not placed and no order information is available on snapdeal. Please confirm the order or refund the amount

I ordered through snapdeal android application

Contact details - [protected]
Snapdeal account email...
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F
fauzdar
from Delhi, Delhi
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Delivery issue

I have ordered Eveready 10 inches rechargeable fan, my order no. Is [protected] it should be delivered on 21 June 2016 but it did not delivered and I got message from snap deal that we could not deliver your order because as you requested reschedule the delivery.
I did not reschedule the delivery even courier company did not called me, please do the necessary as soon as possible.if my problem will not solve on time I will not buy...
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