Snapdeal.com Complaints & Reviews

I place a order on 03/06/2016 on snapdeal.. The product was a necklace set.
Product name : zaveri pearls attractive peacock diamond necklace set
Estimated delivery : 07 jun, 2016 - 10 jun, 2016
Price : rs 585
Delivery charge : free
Quantity : 1
Delivery address : sandip chatterjee
Jagacha g. I. P colony, jagacha, howrah, p. S - jagacha, p. O - g. I. P colony, pin - 711112
Near suryashree...

Sir i bought brunda md 1008 beige pvc refrigrator stand /trolly.order id is [protected] placed on 24 may which reference number is 24391836 issued on 1 june. but i got the defectie item . i returned it to joesfer infotec and courier boy from jv -express. after few days igot e mail in which neft details was submitting to me. i do on 5 june.today is 10 june, then also i didnot get any message of refund. please sir help me....

Sir i have ordered 4 items on 3rd june bt due to poor net connectivity payment has deducted twice from the account.but even after seven days has been passed i have not recieved my money back.my order no is-[protected]. Payment Summary
Total Price Rs.1122
Delivery Charges Rs.90
Freecharge Balance Used - Rs.3
You Paid Rs.1209
Payment Type Net Banking...

This is the first time I ordered a product and expected to be delivered by 10th as I will be out of status from 11th Jun'16. Unfortunately, it is the most bitter experience I have encountered with Snapdeal for the first and last time. I have been residing at the address (550/33, P.K. Guha Road, Radhanagar, Airport Gate No.1, Kolkata - 700028) for last 9 years and this a central city area of Kolkata near Dumdum Airport. I am receiveing everything...

I had ordered one LG product on 30th November from snapdeal.com with a 1-year warranty from snapdeal.com. Now my product is not working properly so went to LG service centre for warranty so they ask me to show invoice from snapdeal.com. I go through the procedure and showed them invoice which is given by snapdeal.com. As the warranty is given by snapdeal.com LG service centre need an invoice with serial no. on it so I asked snapdeal.com to...

Suborder id: [protected] (Lakme enrich satins) (213rs)
Suborder id: [protected] (Elle 18) (140rs)
Suborder id: [protected] (Lakme absolute matte) (560)

I placed these products on 22nd may from snapdeal.. Under order id: [protected] (5 items), for 1 product i got refund, for the 2nd one they did not accept return, and for these 2 suborders i returned the products & for the 3rd suborder i did not got the product...

Kind attn.: customer care deptt.
I have booked one order - [protected] on 13th may and till now it has not been delivered. It is very unfortunate that inspite of having currect address and phone number, part has been delivered to wrong person. It seems that snapdeal is not at all bothered about the customer's pain because i am repeatedly calling customer care but there is no output. How snapdeal can be so irresponsible & insensitivity...

Order id: [protected] - problem in getting the refund of this order...
The reverse pickup of this order has been completed and the refund is initiated... But the refund is not yet reflecting in my bank account... I think the refund is not yet made to my bank account... I made complaint to snapdeal about this but still not yet resolved or given any feedback... Kindly help snapdeal refund the amount i paid for this order......

Not pick up the item
I purchase a product aqua grand water purifer on 25 feb. The product is faulty, i scheduled for pick up the item on 5 march may but the courier man refused to take the item then again i request for re schedule for pick up on but every time snap-deal say lie to me on customer care officer re pick is scheduled but no body is come to collect them i called to company many times approximate 30 times i expand 150 to...

Dear sir,

I am writing this letter regarding the pick up that is done by mistake from your courier person,

I am giving the details and mistake done by you

I have ordered one product name play you smart to wheel self balancing scooter with free bag on 09.04.2016 and suborder id - [protected] but this product was not delivered. But by mistake your courier person has picked from me the same product...

Hey everyone

I have a complain regarding the delivery service of snapdeal
in tezpur, assam . The delivery person behaved very rudely to my mom
when they came to deliver my order . Look such behaviour will never be entertained and if you guys are not sleeping then i would be glad if you take any actions against those perverts.Ok let me elaborate it clearly i ordered a htc mobile phone in snapdeal and on 9th june...

Dear sir/madam,

Somebody ordered an item from my account, and it was received at my home when i was not at home, i already called your customer care number, they ask me to returned the product within 24 hr but it did not,
Item code-db5885242,
Order no.-[protected],
Address-c-12/336, first floor, yamuna vihar, delhi-110053,
Mob-[protected]...

Hi there,

Kindly don't send the product through xpressbees. This is worst logistic company in hyderabad. As i have reviewed about the company and faced the same problem two times.

The courier man never attempt to deliver the item, instead they said that the customer was not available while the customer is waiting at home and have his/her phone switched on.

Please follow up with the customer incase...

I order the pen drive and received memory card and i tried to replace it with my phone i got no option for wrong item delivered, i went on with damaged option and the next day a man from snap deal came and i asked him to replace he said it cant be replaced cause i choose the wrong option and requested me to apply again for replacement and now i am unable to replace it as the site shows pick-up failed and no option for replacement and when...

Please help me.
snapdeal told me to give me my refund but now they are refusing without any reason.
i want to know the reason for not getting my refund as well as product back
.
i want to talk to the supervisor of the snapdeal about this, ..
if this does not gets cleared i want snapdeal to call me within today to talk about it.
my email id of snapdeal account is [protected]@gmail.com
the...

[protected]

this is my order number!

i am really frustated with the services i've received from your stupid company i have raised a complaint against this item and no one seems to help get someone from the management to phone me your ceo also seems to be not interested a bull and a useless company.

Snapdeal told me to go to a service centre in Agra I went there and they seem also not to help...

Dear
I am unhappy by your service and product. I ordered one dumble for 2 kg but dumble weight is 1.8 kg and your last delivered date is 1 jun but i got dumble of 2nd jun, and then i decide to return my product then i got message that i am not able to receive product from your address, According to me if you are not able to return product at same address then why you are delivered at this address.
I have no time to courier...

I ordered xolo mobile in Snapdeal with order id : [protected]. I raised request for return pick on 22nd may 2016 with query no : 23946048. After some disy they sended service Engineer to home . he visited and given job sheet. I shared the job sheet to Snapdeal guys through mail on 28th may 2016. Still the issue is not solved and after that I contacted customer more than 10 times no one solved issue and they all are said copy paste dailagues...

I ordered lucky mojo tv 54 inch order id: [protected] for rs. 34, 999, when i received the order receipt was for rs35, 999 which i paid. When i opened the tv it had only 50inch tv with wrong model number. I called them more then 50 times, brother in law also called from canada several times wasting his money for the phone call but till today nothing has been resolved. My town is called kurseong, dist darjeeling. They first told me to send...

I had ordered 1saree (Kesar sarees green art crepe saree) from snapdeal. Order id [protected]. Placed on 24th may 2016. Price of the saree was 699 inr.

I had ordered another of the same saree (Kesar sarees green art crepe saree) from snapdeal in the morning of 28 th may 2016. Price of the saree was 595 inr. Order id [protected].

The first saree was delivered to me in the evening of 28 th june against cod of...