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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 453

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G
gayatri_
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Trendz home furnishing green printed cotton schenelle prayer mat

Website:snapdeal.com

I ordered prayer mat in green color then I got royal blue I had replaced the order but I again I got brown color I mean this is not done it's disgusting I want my reolacement order in 2days any how ! Its a warning !its high time now...
Because anyways ramzan has started and already for 1 replwcment 7 days have been wasted so as soon as possible I want green mat ....
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V
vishu9911142883
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bluetooth speaker

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.snapdeal.com

My product has been delivered as 28/04/2016 but it is wrong product in colour and it is faulty. I complain daily to date of 28. My order id is [protected] pravesh kumar my no. Is [protected] please accept my request and take proper action. My product has been delivered as 28/04/2016 but it is wrong product in colour and it is faulty. I complain daily to date of 28. My order id is [protected] pravesh kumar my no. Is [protected] please accept...
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T
tushar baraiya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered a fake product (headphone zx110)

Address:362265
Website:www.snapdeal.com

The product which is delivered to me is a fake product .the headphone is in warranty but the retailer is approaching that it is a fake product and ask to go for sony service center they too conformed that the product is duplicate, when contacted to the snapdeal customer care they assured and bluffed that the product will be replaced or refund within a week but yet not replaced....
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M
Mailvin
from Santipur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disputed printer delivery.

Address:Bangalore, Karnataka, 560002
Website:www.snapdeal.com

I am purchased a epson t60 photo printer from snapdeal, seller - national computech, 103/2 s. P road, behind sharda talkies
City: bangalore / state karnataka
Pin 560002
Company's vat tin : [protected]
Company's cst no. : [protected],
Invoice number :0367b7/15-16/12719 invoice date :19-mar-2016, i am received this item on 2nd april, 2016, when i open, this item is disputed then i claim to return on 5th april,...
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P
Periyanayaga Franklin
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding return issues

Address:600013

My order id : [protected]
As, I want to return my product, i submitted the return request two days ago[protected] still your team hasnt responded me.

I bought a window AC (delivered on 9-6-16) but the problem is i cant fix it in the given space because the back space required isnt available. The AC's length is 29" and the space available in the back side is 29.5" beyond that my nighbours wall is present there so we couldnt...
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T
tejas kulkarni 1401
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No product given no refund given

Address:Thane, Maharashtra, 421306
Website:snapdeal

Have ordered dish tv hd+ on 10th may2016 from snapdeal order id - [protected]. Activation code delivered on 12th may 2016 not the product.
But dealer denied to deliver and install it on 13th may 2016 and the same told to snapdeal aslo. When i call for refund to snapdeal they told me that snapdeal will install for me and till 25th may 2016 on daily calling to snapdeal, snapdeal made me fool that within 24hrs installation will be done...
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P
Preeti31
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding my money

Address:New Delhi, Delhi, 110020
Website:snapdeal.com

Suborder id: [protected] (Lakme enrich satins) (213/-rs)
Suborder id: [protected] (Elle 18) (140/- rs)
Suborder id: [protected] (Lakme absolute matte) (560/- rs)

I placed these products on 22nd may from snapdeal.. Under order id: [protected] (5 items), for 1 product i got refund, for the 2nd one they did not accept return, and for these 2 suborders i returned the products & for the 3rd suborder i did not got the...
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E
Er Sharma Dinesh
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Intex speaker replacement issue

Address:Ajmer, Rajasthan, 305901
Website:www.snapdeal.com

I have order intex speaker order Id is [protected] while I received the incomplete package.parts are missing in that like remote and audio cable
I put request on the same day to replace the speaker and courier it . now the status is showing that quality check is failed and will be send back to me .what is this I dont need the item now and please refund me the hole amount including my courier charge ... Return req is 24703710 courier...
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B
Brijeshjha
from Noida, Uttar Pradesh
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Nokia 105 duplicate handset, snapdeal not taking action

Address:Ghaziabad, Uttar Pradesh, 201012
Website:Snapdeal.com

Hi sir/mam,
I was purchased a phone (Nokia 105 (Microsoft), single sim with imei: [protected]) on 25 november 2015 from online shopping site 'snap deal'. Since i was facing problem with this handset regarding battery backup, voice breaking problem, connectivity problem and suddenly without pressing any button on keypad torch light turns on.

Sometime, i ignored this problem. But problem still remains. After this...
+18 photos
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Address:110037
Website:www.snapdeal.com

Please provide us proper retail invoice against order no. [protected] for mobile lava iris x8 .there is not mention imei nos means i am not able to avail waranty period service there is some hanged problem in it. so please resolve this issue as soon as possible.
When i am going to mahipalpur lava service center they said that this is not in warranty period. whenever its retail invoice date is 18 jan 2016 and brand warranty is 6 months...
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Address:Jaipur, Rajasthan, 302012

Daer sir
I have purchase a currency countig machine by snapseal
Purchasing date /invoice date 22/04/2016
Customer code 10006294
Description :- currency counting machine m/c px-5388mg
Erial no.21963/zic[protected]/0064
Item code 21963
Dear sir this machine is working properly but last two days have not work.
He is not pick up the currency and not give the result for counting
O...
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Address:380009
Website:www.snapdeal.com

I got a mail from snap deal related to fitness accessories offers in which a hot slimmer belt with 69rs price was listed. I opened it it showes price 57 rs. I added it in my cart with knife which cost 9 rs. The total amount with shipping charges was 57+65+9=131 bt within few minuts when I open my cart to order it shows the price which is 161 excluding shipping charges. when I ask for help they are not even replying and say we tried to contact...
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N
NaZir MoMin
from Mumbai, Maharashtra
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Courier refund not received

Address:410206
Website:www.snapdeal.com

Order no [protected] Ambrane 13000mah power bank.
its been more than 1 month m doing follow up for my courier refund of Rs.660. slips mailed many times, calling daily to Cust care but getting fake commitments that will get the money in my freecharge accounts but not received.
received product amount by not courier amount. Snapdeal no is chargeable, while transferring calls to senior, call is being kept on hold for more than...
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F
Frustratedgal
from Hyderabad, Telangana
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Complaining regarding their improper behavior

Address:Hyderabad, Andhra Pradesh, 500058
Website:Www.snapdeal.com

They do not have a customer care number. Only automated mails are replying. But no efforts to solve a problem. Dumb website.
The delivery team is so reckless. They don't bother to deliver the product. My delivery was cancelled by them and they didn't even bother to confirm. I order a product for which there's delivery charge, delivery being so reckless! Sick of these kinda behavior by e-commerce sites. I need them to resolve my issue...
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A
Avi11
from Bengaluru, Karnataka
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Regarding refund

Address:560098
Website:Snapdeal.con

I ordered a perfume (Order no -[protected]) and as it was undelivered so refund was initiated but till date it didn't reflected in my card. I complained like so many times and each time complain was registered but i never got a call from their customer support which was supposed to be with in 24 hr each time.
Someone suggest some way to get back my money....
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S
sunaina bhatia
from Delhi, Delhi
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Wall clock

Address:New Delhi, Delhi, 110001
Website:snap deal

I purchased the wall clock from snap deal on 12th may, 2016. My order ni was order id: [protected] and i paid through cash rs 530 but unfortunately when i received the watch it was so low quality so i returned that to snap deal only and asked for the refund. As per the snap deal u can get your refund acc only for that i gave my all the bank details to them. After few days i received the mess that on 23rd refund was in initiated but i never...
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R
rays.nita
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Fraudulent action of Snapdeal

Address:West Tripura, Tripura, 799046
Website:snapdeal.com

Please note I have purchased/ordered a Sony Micro Vault 16GB (Black) pen drive from Snapdeal on 16 May 2016.

I received sms message on 17 May 2016 that order is confirmed and shipped. Expected delivery date is 19 May - 21 May, 2016.

Order was not received by 19 May - 21 May, 2016.

But delivery date was rescheduled to 25 May - 27 May, 2016.

On tracking the order in speedpost (Tracking...
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Address:827009
Website:www.snapdeal.com

Order id :- [protected]
Date of purchase :- 18 may, 2016
Ticket id (Complaint no) :[protected]

I ordered for spark outdoor shoes size 7 but the size was little bit smaller for me so i requested a replacement of that product with size 8. Snapdel provided a pick up but when the pick up guy came to my house he said i will not accept this product because there is no mrp tag i told him that there was no mrp tag provided...
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P
pradesh gurung
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Refund not given

Address:Darjeeling, West Bengal, 734009
Website:www.snapdeal.com

Hello team snapdeal.
you guys have not yet given me my refund as well as my product back.
you guys are lying to me all the time.
you say that the product is out of stock thats why you cannot replace it but thats not true, theproduct is not out of stock, i checked myself, please look again if the product is available.and if not then you guys can bring the product back? isnt it?
about refund you guys are giving me...
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C
Clovia Customer Care Team
from Gurgaon, Haryana
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Refund not done

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi,


This is to inform you that i have not yet received my refund for the sub order mentioned below, tried calling 2 times both the agents disconnected my call and were rude, hope you have the system to check who took the call lastely.

Suborder Id: [protected]

attached is the pick up slip which was done yesterday but till now no refund is done

Secondly if i place a Reverse...
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