Snapdeal.com Complaints & Reviews

This is my complaint against snapdeal. I had ordered an iphone 5s from snapdeal.com but later asked for the refund as the phone was getting heated up. The phone was picked up from my address on 25th april 2016 and was assured refund within 4 days. But till date, i have not received the refund. I have called the customer executives many times but all in vain. They kept on replying me that the refund has been initiated & i would get the refund...

I had returned the dell Inspiron 11 3148 laptop (Order Id – [protected]) to reverse pick up courier today.
I was waiting till last week BM technologies to correct the warranty issue, since they already agreed that they can correct it. From the dell customer support also I got the information that warranty correction by the retailer is very simple process. But seems the retailer has given me an already used product and that might...

My order no [protected] placed on 30 april, 2016 Order for casio g shock watch,
I get a different product, duplicate watch, after that many times connected for pick up, but didt no pick up the fake item
So tell me snapdeal is fake or genuine side, may phone call nd mails i have been through out but get nothing
Its very worst experience nd undanstand that snapdeal is fake
I want my original product...

10% cash back not received from sbi - snapdeal order id: [protected], snapdeal complain reference no: 16792418, placed on 27 oct, 2015
I have not got my 10% cashback from sbi yet. Iast 6 month continues followup also 3 times send my bank statement to snapdeal customer care, but still fail to reslove my problem, every time fake promise given to me. No boboday are proper answer to me. More then 100 times contact with them but answer is...

I ordered redmi 2 prime and i get it on 21 April.I send refund req on 25 april and the couriour i send manually ..on 2 may i call customer care and she said that they get your product after two days they said that they didn't get your product ...your product yet not delievered.aftrr it sometime they said me that they get ur product and sometime said doesn't get.after waiting 25 days i send them the proof slip by the couriour boy in which...

Sir... Mai apko customer care pr kitni br bt kr chuka hau ki mujhe apna memory card bapis krna hai bo demage ho gya hai apke memory card pr 7 year warrty bhi to usko koelene koe kyo nai a rhe hai ek hafte se mai roj phone kr rrh hau koe bhi madd nai kr rhr hai meri krpya meri bt ko smje mera order jald se jald replace kr de
Uska box bhi nai tha pir bhi maine usko kisi aany box mai pack kr ke rkha hai jb apke cosuter se bt hau jbbr...

I had bought a laptop from snapdeal website in Oct 2015 vide order no [protected].

As per the offers given at that time, I was to get 10% as cash back if I pay through -hdfc card and in emi for at least 6 months. Though I did nt require emi facility, I had opted for the same. Accordingly I had to pay about 1000 as Interest also. Considering that I will get 10% or max 2000 as cash back, I had opted for the same. The Laptop was...

Product - Riderz Planet Air Fly Bike Safety Leg Guard .
The order for this product was placed on 20th May 2016 and expected delivery was between 25-28th May. But the product was not even dispatched as of 26th May. And the worst part is there is no way to connect to customer care representative on their dedicated helpline number. So i went ahead and cancelled the order. The payment was made via credit card and they said refund is successful...

I arti jha has purchased a multi stitching sewing machine from through snap deal, i got the machine on 9 th may 2016, i found the said machine was defected, not stitching. Regarding this problem, many times i talked to the customer care people but they are not responding.
The product item code — dg 408767
Order no. — [protected]
Sub order no. — [protected]
Pl help me and replace the defected sewing machine...

I amit yadav ordered a jay chamunda fashion blue chiffon anarkali semi stitched dress material on snapdeal, order id: [protected] placed on 14 may, 2016
As product was delivered on 20 may 2016 when i opened the packing order is incomplete or very poor quality i raise a refund request as on 20 may 2016 my pick up was scheduled i waited day by day but no one came to pick it up. As today 29 may its being 9 days i raise request snapdeal...

With referecne to the Order number [protected] i had purchased a OBI worldphone through Snapdeal.
and it was delivered to me on 5th may 2016.Howeveri noticed that there was a problm with the speaker
and the voice was not clear.
So i decided to return the product, and i initiated a returnthrough Snapdeal.Immditely i recieved a call
from Snapdeal and was told that a engineer would visit my place and verify the Phone.br...

My order no. Is [protected] i order a aqua young intex amount 4269 /-
i was out of office but they request me for recieve the order imdt so i recive in imdt but they are not agree to open in front of him and without paymnet so so i did my full payment and they run there when i open the box i got a detol soap . I have call several time to costomer care but they are not reply me satisfied me . Excutive saying me that we forword tha vedio...

Hello
My name is uday. Regarding about my courier charges not refund by snapdeal.
Order id: [protected]
After so much time finally i received my refund from snapdeal for lg hbs 730 wireless bluetooth headset (Refund received on 17 may 2016). But till now i not get my courier charge refund. Already request for this but no one reply me. So i complaint about this. So request to snapdeal arrange my courier refund....

I purchased shoes of Nike for Rs 10994 but item delivered to me was not what I ordered in fact they send me the different old shoes the courier boy who delivered the item didn't returned it and when I tried to return it to the company the courier person denied to take the package back now even the customer care no. Is IVR oriented u can not talk to d executive and on website v can't even raise any complaints as it as only FAQ's
My...

I revived a lenovo k3 note on 25 th may through snap deal in which the home and back buttons were not working. Next day 26 th itself I raised request for return and refund. It is been 3 days and I have called the customer service 6-7 times. But there is no revert on request. Neither engineer call is arranged nor reverse pickup is initiated. I am leaving out of town today and this i had mentioned to the customer service person multiple times....

Snapdeal a big fraud company buy from any other company but never from Snapdeal. I didn't got my cashback inspite I called 4 times to their customer care. My complaint ID is 23934639 all the times they promise for cashback and don't provide it. Shameless Snapdeal customer service. World worst customer service and online trading company, not trustworthy....

I have purchase a samsung 32 gb microsdhc memory card class 10 thats order id: [protected] (1 item) details
Placed on 31 jan, 2016 and it was delivered on 7 feb 2016.. When i got this memory card it was working properly.. Its seems to be a good memory card. But after using 4 month when format it first time its capacity gets reduce from 29.32 to 9.32gb... Thats means it is fake and debulicate memory card.. I need urgent help please...

I had ordered bluetooth headphone but i returned it back to the company through courier service to the company warehouse in bhiwandi, mumbai. After returning the product the status of the order is still 'arranging for pickup'. 3 weeks have been passed since i have returned my product still i have not received my money back. I had returned with all original packings along with required documents. Then why it is taking so long get my money....

I have referred to my two friends on snapdeal, their ids are [protected]@gmail.com and [protected]@gmail.com. My id on snapdeal is ae.[protected]@gmail.com
According to refer and earn program on the snapdeal site, we both should get the 100 rupees as cash-back. Referring and referred both should get the 100 rupees cashback. They made purchase about 35 days back.
But the cash-back time is 10 days after the delivery. I have...

I purchased 4 in 1 bentag sewing machine on[protected]Order id - [protected]) from snapdeal. The machine was not working properly due to which i send it back to snapdeal on[protected]. According to the terms and conditions of snapdeal they were liable to refund my cash back through free recharge account or my bank account. But they still not refunded my money. I also provide my account number for easy payment.In addition to this i also called...