Snapdeal.com Complaints & Reviews

I had ordered fitrist smartband from snapdeal on 13th May and it was suppose to deliver by 16th to 18th May.. By seeing the order status i got to know this will get delay and I started calling snapdeal customer care from 15th itself..
They were simply promising that this will deliver by 16th or 18th, just to disconnect the call and they use to say we will call you back and disconnect.. but no call back or no email communication..br...

I was go to samsung service centre for battery warranty but he say that battary not original so we have not entertained. What do to. Under warranty.

I am purchase a samsung galaxy s duos s7562 original battery 1500 mah eb425161lucinu order no. [protected] su order no. [protected]. I am received this against invoice no. S20787/15-16/4443 dt 18.12.2015 supplied by mansi associate (Gwalior). My samsung galaxy sduos battery has...

Hi ordered a product from snapdeal and paid itself at the time of order. But these people are sending messages that today your product ll be delivered be ready to pick up but they are doing the delivery and making me sit whole day . When i call them they say thay sir you dont have any other option you have to wait for it. I have wriitten letter to kunal bahl for this lets see what action does he takes or else i am going to take some legal...

I ordered endura mass chocolate flavour on 21st may 2016, but iam waiting to receiving the order but the order till now i didnot receive the product. And i got the message from your side that you are not available to receive the product.

What is this type of creating wrong words, with out not contacting me, and i was given my mobile number also clearly in the delivery address.
Order id: [protected], placed on 21 may,...

I replaced a pair of shoes 45-50 day ago. I have a return slip from courier service. I talk to snapdeal cus. Care no. 3-4 times for my refund payment. But all snapdeal excicutive gave me fake commitment to return my payment. I am highly dissatisfied from snapdeal & so much harased from last 2 months. In the last i want to say I wanna my payment back.if it will not done. I will take more hard action.....

This is regarding complaint number : 23709273 in the snapdeal.

Snapdeal worest customer service!!

I have purchased a moto e 2nd gen (8gb) a few months back and the mobile which we receive is not working properly, then we went to service center for servicing with the invoice they have given. There we have seen that the imei number there on the invoice and on the bill are not matching. So service center people...

Name - satyajit gawade
My contact no.- [protected]
My order no - [protected] lenovo a1000

Dear sir,
My product was delivered to me on 04/5/2016 and i have used my product and found that product is faulty some time. Touch is hard to use and after installing heavy 3 applications, mobile gets hang and switch off automatically and regarding this i have submitted complaint on 09/5/2016.
Your engineer...

Snapdeal,

I ordered this product on 24th april 2016 with estimated delivery date on 27th-29th may 2016.
As the product is not delivered on time to me, i requested for cancellation of this product on 3rd may 2016.

You replied me that you will be refunding to me only when you receive the product back to vendor.
Suddenly i got message from snapdeal on 16th may 2016, that product - order id: [protected]...

My product no. Was [protected] and it was nova nhs-800 straightener. It hasn't been reached till now. Coz the expected delivery date was 26th may 2016. That is today only. Still i am waiting for my product, when do i will get my product. And i need to pay for it rs.363.
O, please kindly inform to the noida customer care center of enquiring for the product because the product was dispatched on 22nd may 2016....

Mera product Maine Snapdeal me return diya tha wrong aya tha mere pass to Maine unhe 17th may ko product return diya tha 596Rs ka or mene unhe 596Rs cash diye the to Snapdeal walo ne mera refund nahi diya ab tak bus jabbhi unse contact karo to ye bolte hai ke kal tak ka wait kar liye refund a jyega per WO kal karte karte 10 din ho gye mene unhe apni bank detail bhi send ki thi refund ke liye plz sir help me...

Sir, madam
I had order samsung mobile worth rs 51000 on 18th april2016, and made payment through credit card emi, i had cancelled the order on same day ie 18th april 2016
But the emi had reflected in my citi bank credit card statement generated on 15 th may. I had called snapdeal on 17th of my complaint no is 23746851. But no action is taken yet please help...

I booked a micromax canvas 3 phone during the flash sale on 19/05/2016. I was told that a email containing details about the order would be received soon. Since then it's been a week and i have received no such mail regarding the status of my order. I need to know whether i am going to receive any confirmation regarding my order or not as it has already been a week since then....

Yahan se maine Karbon Titannium kharida but mai Product se santusht nhi tha kyoki jo Quality Inhone mujhe show ki thi product details mai wo quality ka product nhi tha, isliye maine agale hi din refund kai procedure complete kar di but jab inka banda mere paas aaya to wo 5 min phone ko checke kiya aur ek form fill karwa ke Product ko Sahi likhakar chala gaya aur bol gaya ki aapko jo bhi product chalane mai dikkat ho rahi hai wo aap is form...

I have purchased watch, It stopped working within 6 moths I thought that batter may be empty so When I was in process to change the battery and opened the back cover I came to know that machine which is fixed in the watch was not original.

Cover is of Sonata but duplicate local machine was fixed in watch .

When I am trying to contact with service they were rejected for repair they denied to accept and not ready...

I have purchased a micromax spark 2 phone by snapdeal
I placed an order on 7 may and i received the order on 8 may and this phone have some problems like hanging touch and some application is not so that i raised a request for refund on 14 may (As per 7 days replace and refund policy of snapdeal), the refund request was successfully sown on snapdead side and expected pickup order date sown 16 may but no body come to pickup the order...

Hi all,
Snapdeal has not trustpay website. My order cancel on 12may2016 and they was send mail on refund amount credit will 6 days(may be end on 19may 2016). But still (25may 2016) they was not refund my amount. If i ask customer care once i received product refund it so when you reached product to you does not answer they are all. So trust the snapdeal in online payment. He is not correctly answered

Order ID: [protected]...

I live in zakir nagar, new delhi.. I ordered hp (15-ac 120tx) laptop on snapdeal.com. My order number is [protected] (Snapdeal) & xpressbee awb shipping number is [protected]. It was scheduled to be delivered on 25 may 2016. But xpress bee reported that customer was not available. On my given address i was present whole day!! No person from xpressbee came to deliver at my given address & no one called me on my provided mobile number [protected]....

Order id -[protected]

Order was to be delivered by 21/06/2016 but still not delivered. Everyday i am calling to the customer care but not getting any proper response from them as they are promising for delivery the very next day but nothing positive is happening. I have been calling four more than 4 days repeatedly but they dont have any answer except false promises....

I ordered a mobile phone Micromax S301 through snap deal. the phone delivered to me was a defective piece as it is not getting charged(battery).I put an return request within two days of delivery.there was no call from the customer service for 4/5 days.then 1 call was done to me to go for a service centre .then after 1 day i called them that the service centre was too far and i had no time to go.please pick up the mobile phone and provide...

This is an serious issue. Kindly read carefully.
I placed orders no [protected] & [protected] dated 01.05.16. These orders were cancelled on 12 may 16 stating reason out of stock, same was not shared with me. As soon as i got information that my order were cancelled again i checked their website & i was shocked to come to know that the product was in stock with same seller. Further i place the same order no [protected] & [protected]...