Snapdeal.com Complaints & Reviews

I ordered 2 qty of the product on 28 april 2016 and was not satisfied with the cloth material. I initiated the refund process and received refund of only 1 item on 4th may 2016. After this i contacted customer care and she said that she has started the process of refund for the other item but i didn't recd. The refund then i again contacted cc the person other end said that the amt is refunded and gave me the brn no. Of the first transaction...

I have ordered voltas 1.5 ton 185 ey (R) model worth of 35023 rupees for my parents and they have delivered the wrong product of voltas 1.2 ton 155cy model worth of 26500 rupees my parents are not aware of model an gone for installation worth of 3000 rupees i informed them on the same day 9th may regarding the issue as suggested by them only i have agreed for the compensation amount worth of difference between the two products. On 13th may...

I submitted the returned request, order no is [protected]. Even after more than 10 days of placing the request, nobody is coming to pick up the pack. Due to this I am not getting my refund of Rs.589. I called up their customer care number, they confirmed that it will be picked up before 20th, however today is 23rd and yet no sign of any information from their side...

I bought a mobile phone micromax gc 313 which is dual sim cdma+sim from snapdeal.com via order id: [protected]. This phone does not support any kind of otp from any shopping website or any bank portal. But when i put my sim to another mobile phone, my sim is able to receive otp and other promotional messages as well.

So, i lodged a product return request to snapdeal.com via reference number: 23786078 dated 18 may 2016.br...

Sir,
Reference to the above order id, which i have placed on 13 may 2016 for mobile hand set order id: [protected]
Panasonic eluga l2 (8gb, grey) rs. 6219/- paid by cash on delivery mode very delay delivered dated on 21/05/2016, i have got a stone in-place of the mobile hand set. I have already complained through over phone today reference no: 23887480.
You are requested to take quick action and justice....

I had ordered this car emblem instead of which I got some nonsense bicycle lock, on top of this the courier guy refused to accept return twice. Courier guy was very rude and kind of gundas, we were surprise to see such cheap people where snap deal is dealing. In future we may not order from Snap deal and inform our circle about our bad experience.
First of all we received WRONG product and second HARRASMENT by courier people non acceptance...

This is the worst service that any online dealer would have provided.

I had ordered sandisk cruzer blade usb flash drive 32gb on 29th april 16 (Order id: [protected]) estimated delivery was 5th to 9 may.

Then on 9th may i received email that the delivery was delayed and now it would be delivered by 11th may.

After eagerly waiting on 11th may they communicated that they have cancelled my order (Great!)...

This is my cancelled order id:[protected]. this was happen on 17 APR, 2016. i given many complaints, mails and calls but not received money till now. but the customer executives response is very bad why because they will convene the customers as like fools. making a calls, mails is useless and waste of time and money. dear customers don't trust the snapdeal refund amount . this is my request ....

Order id: [protected]
Suborder id: [protected]

Email: paroma. [protected]@gmail.com


We bought voltas 1.5 ton 183v iy 3 star inverter split air conditioner on 21 april.

On technician visit, we found out that split ac cannot be installed in our house as there were pillars everywhere and since it is a rented house, we could not drill through pillars.

We discussed the same with...

Dear snapdeal members i had successfully placed the order for Spark 3 Through Flash sale on ehich was held on 19th may 2016 st 12 noon.I recieved the email saying

"Dear Customer,

Thank you for participating in the Flash Sale. We have received your order request. Due to overwhelming response to the flash sale, processing your order might take a little while. We will send you a confirmation email regarding...

Order no - [protected]
Suborder no - [protected]
This is regarding my intex aqua power hd mobile i purchased from snapdeal. This was the defective product i received. But still snapdeal is not sending any person to pickup the product. But i had informed them within 7 days of receiving the product, as per their 7 days policy. Engineer was sent by them and he checked the product which was found up to the mark and he mentioned...

I had ordered air cooler on 30april and recieved the air cooler on 5 may...the air cooler was defective as it had a leakage... on the same day we initated refund of the order...since then no pick up is been initiated...the customer care guy we talked to said that courier company is sending fake email...as we always recieve that the pickup has been cancelled from our end...but noone has come once to pickup the cooler...i have been calling...

We had booked the “coolpad dazen (8gb) “via order no [protected] on 15th april 2016. The order was damaged. Finally the order was cancelled on 23 april 2016. We had already registered our complaint by telephonically. They have provided us reference no. 22556104 on 23 april 2016. But sorry to say, till date fund i. E. Rs. 6358 was not refunded in my account. Many times i have called at customer care no [protected] but till now no action...

Greentree Backpack Unisex College Shoulder Bag and have initiated a refund of Rs. 595. It will be credited to you within 2 hours. It will be visible as a transaction made by Jasper Infotech.but till now I have not received the money back I my account.
Its really sad that 1st time I had brought any product & its not satisfactory at all.I want my money back in my account as soon as possible else I will sue them .

order...

My mobile return request ID is 23695935 after this your personMR. Ajit (as per msg recd.) Ph.No.[protected] come & check this phone which is recd. earlier & he written his job sheet SIM not read & defective & signed by me but he dont give me any job sheet copy & said it will be pick up from me whithin 24 hour's after recd.a pick up call after that already 120 Hours gone I had not recd any call from your side, also I make call several times...

Dar sir/ madam,
I have ordered product chillaxplus 650w 13mm impact drill machine kit with reversible function and 101 accessories, order id [protected] on 11 may 16, but i received a message on 16 may 16 that i didn't received it due to non availability of money, which is false. The order didn't reached my home at all and nobody gave me a call. Till now, that product is not delivered to me yet....

This is the first time i ordered something from snapdeal and have been extremely disappointed!
I was constantly told that my order will reach between 18th - 20th may. Today being the 20th i worked from home only to receive my order and till now i do not have any updates. I called up the courier people in delhi and in bangalore and they have no clue. One of them said they'll arrange a call back and obviously noone called and the one...

Im purchaseing an mobile in Snapdeal.com online shopping its delivery fualty product not working condition if i'm requesting to the company for tacke return and refund my money . They was not responding so many times i'm requesting but no use ots prolonged 5 months i'm suffering from this company please tack my compliant and tack action on the company sir

My purchase details
Order id : [protected]
Product : TCL...

The zync projector i shop from snapdeal. The projector was damaged or screen resolution was not comfortable the picture quality was very very bad so please refund my balance if my refund was not back in my bank account. I will go to the police station for enquiries it was your fault not my so please try to refund my balance as fast as u can... Please help me or refund my balance...

I won this phone in flash sale. I thought i would be able to pay it after winning directly. I was sent a mail.

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Dear customer,

Thank you for participating in the flash sale. We have received your order request. Due to overwhelming response to the flash sale, processing your order might take a little while. We will send you a confirmation email regarding the status of your order very soon.
br...