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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 460

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S
sandeep deswal
from Mumbai, Maharashtra
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Spacewood bed

Address:380058
Website:www.snapdeal.com

Hi Team: I ordered for spac wood carnival bed from Snapdeal and order ID was [protected].order placed on 20th April 2016 and received on 30th April 2015 but no installation so far.more then 30 calls from my side to snap deal customer help line number but always same answer we will do it but result is zero. When i raised request for return that time got reply area is out of service we can not pick it up you have to pack it and send back to...
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S
sanjaykochi96
from Salem, Tamil Nadu
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Refund not received after 4 attempts

Address:Ernakulam, Kerala, 682020
Website:www.snapdeal.com

I booked a webcamera on snapdeal.com on 9th May 2016 and when i received the product, its colour was light green one and the one i ordered was black one. Also that the webcamera was not turning off. So i decided to return the product to them and proceeded. Four consecutive times i contacted the customer care of snapdeal and nobody has come yet to collect the product, but continously sending message for pickup. No one comes actually....
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N
NagaPurnima varre
from Hyderabad, Telangana
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Worst product sent

Address:Hyderabad, Andhra Pradesh, 500046
Website:Snapdeal.com

I have purchased symphony cooler from snaldeal. They sent me worst product and it was given troubles thrice in one month. Service centres not supporting. Not at all responding even service requests raised numbet of times. I want to replace the product but snapdeal wont accept as it wascrossed one month. I need help. Frustrated with product. Chasing for service since one month. I want to file case in consumer firm. Tell me the process...
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P
PMathur
from Delhi, Delhi
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Complaint no. 23996226

Address:Gurgaon, Haryana
Website:Snapdeal

I had ordered a Kobo mini exerciser which was delivered on 13 th May'16. On 23 rd May, the counter stopped working and I lodged a complaint for repairs with you when I was told that nothing can b done in this reg as 7 days return policy has expired. When I repeated that I do not want to have it replaced but only repaired she said it's not our policy! I rcvd a msg that someone will respond in 24 hrs. Whn no one called, I called again and rcvd...
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D
dhaivatavashia
from Mumbai, Maharashtra
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Moto e earbuds offer - got cheated

Address:Mumbai City, Maharashtra, 400072
Website:Snapdeal.com

Order no: [protected]
login ID: t.[protected]@gmail.com

If snapdeal is reading this, just wanted to say that I have been writing, calling and following up with you since months and now being frustrated taking this step to write here to let others know what kind of service snapdeal has. So better check your history and don't give a standard answer asking me to talk/write to cust care.

I saw an offer on snapdeal...
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M
msananta
from Kolkata, West Bengal
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Ill mannered delivery man

I have always ordered from snapdeal.
Today 24th may 2016
Got my liptongreen tea order no [protected] delivered around 3. Pm.

As per my information from snapdeal it was "mr. Sumon chowdhury"
Who had come for delivery. Me not being at home, he rang me first for confirmation, his behaviour was very rude. After giving him confirmation, my mom who received the parcel, called me to report his behavior. br...
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N
Neeraj@
from Delhi, Delhi
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Complain about refund and faulty product

Address:New Delhi, Delhi, 110041
Website:www.snapdeal.com

Name - neeraj saxena my contact no.-[protected].
My order no-[protected] xolo era x black.
Invoice no.-sc1f2b/16-17/28631
Sub order no-[protected]

Subject:- complain about refund and faulty product

Dear sir my product was delivered to me on 14/5/2016 and i have used my product and found that product is faulty some time touch not working while open text window and this regarding i have submitted...
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J
Jyotiranjan Swain
from Kolkata, West Bengal
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Marble stone received instead of clock

Address:754001
Website:snapdeal

I have ordered a pia international color changing digital alarm clock on dated 17th may 2016 from snapdeal. On 24th may 2016 order delivered but after opening the parcel I found a marble stone & a sand stone instead of clock.
Below I have mentioned details of order with attached photocopy.

Order no- AC1175747
Sub order no-[protected]

Necessary action required against snapdeal...
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K
Kuttilike
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My mobile not yet returned

Address:621005

Order ID: [protected]
Micromax S301 Model i was buying on May 08th Sunday.
after using 2 days and mobile having critial problem. then
gives to return request on may 13. but not yet received cash of money
in my account.
so please kindly request send me money i need buy another proudct.
Micromax was waste o[censored]sage...

My Mobile No.: [protected]...
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S
sunil kainthla
from Delhi, Delhi
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Cosmic trike kids tricycle green

Address:Shimla, Himachal Pradesh, 170009

I order the product on snapdeal as its delivery schedule was 21to 23 may-2016 and i want to present it to my child on birthday. Same product was available on different seller at lower price but snapdeal delivery schedule was less than other seller that is why i prefer snapdeal.

I think i did a mistake. Product is still awaited. Company is not trustworthy....
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S
Shazeya iqbal
from Bengaluru, Karnataka
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Reverse pickup of the product

Address:Kolar, Karnataka, 563122

I have packed 4 product's for reverse pickup before purchasing they use to tell easy return and replacement but know they are telling there's no courirer service in our area while sending the product they have courier service and they tell us they are going to call us but there's response from snapdeal and also i have purchased a mobile its not working even i complaint about it there's no good response i need my refund to my bank account...
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S
Shefali8
from Chennai, Tamil Nadu
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Seagate hard disk

Address:Mumbai City, Maharashtra, 400029
Website:www.snapdeal.com

I had ordered a Seagate hard disk on 14th of May 2016 which was delivered to me on the 17th of May 2016. On receiving the product, I later discovered that it is not compatible with my device and hence raised a complaint for return on immediate basis. However the company has denied my complaint and refused return on the ground that the matter was bought to notice after 7 days from delivery. I am regularly trying to get in touch with The team,...
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S
Satyajeet Bhardwaj
from Hisar, Haryana
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Replacement due to product not working within warranty period

Address:Bhiwani, Haryana, 127021

Sapphire amd/ati radeon r7 250 1gb ddr5 graphics card with boost
Product not working.
And it is in warranty period. Costumer care centre does not replace the product while in warranty period.
I have done many time complaint but still not resolve the problem.
I have too much disappointed by your side.

Please resolve the problem and replace the product as soon as possible.

Order no.-...
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S
Saurav121
from Gurgaon, Haryana
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Received empty parcel instead of phone

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.snapdeal.com

Hi, i had ordered samsung galaxy a5 (16gb) on may 15, 2016 order id: [protected]. I received my order on may 19. 2016. When i opened the package i found there was no phone inside the package but a marvel stone and charger and airphone. I lodge my complaint on same day. They asked me to provide images and my id card then they took almost 3 days and said they cannot do anything and they are blocking my account.

Please resolve...
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Lebin Mathew Alex
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing the refund

Website:snapdeal

I have bought a monitor from snapdeal and i received a defective product. I have applied for a refund. Now they're showing 'quality checked failed. Returned item will be sent back to you' even though i have included all the invoice and accessories that came with the product and the product is defective. I need it resolved before they send me back the defective product.

Order id: [protected]
Mobile no: [protected]...
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K
Kishore.sp2
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not initiate for reschedule

Address:Bangalore, Karnataka, 569923

Hi,

I have ordered a Tshirt on 16-may2016, still it has not been delivered. Today one of the person from snap deal called me and asked me the address as he was not aware of the area, I cleanly guided him the way to reach my address, he said ok sir I will b cuming in short while. I have been waiting for him and later on I received a mail from snap deal stating I have initiated to reschedule the delivery . I was shocked by seeing...
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A
Abhishelke
from Bengaluru, Karnataka
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Sending faulty product, making fake request

Address:Mumbai City, Maharashtra, 410206
Website:Snapdeal

Hello,
I bought helmet from snapdeal, it was used helmet, i asked for return they said i should return it manually, i requested them to arrange pick up, they refused it
After that i bought beanie cap, i asked for return, they made my request, aftrr some days they send me message that return request was canceled by me. I never cancelled the request....
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E
ekta baghoria
from Chennai, Tamil Nadu
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Refund amount not received

Address:Gurgaon, Haryana, 122051
Website:www.snapdeal.com

I ordered maharaja whiteline 50L slim plus room cooler white, order no. [protected]. Total amount -Rs 7764. .
model no. c0102co103
I opt for cash on delivery .
I received the product .I didn't like it.as it does not provide any cooling.so I put complain against for the same .(replace or refund)
customer care person said that as they received the product they will work on refunding of amount .before refunding they...
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P
Pinkesh Jangid
from Delhi, Delhi
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Photoshop complete cd not received

Address:110080

Dear sir,
I have buy a book complete photoshop with cd, but i have not received cd only book received. Please send me cd of photoshop complete cd.
Order no is. :- [protected]
Sub order no. :- [protected]
Seller detail
Sr ecommerce factory pvt. Ltd.
I-2/ 16, 2nd floor, anshari road, driyaganj, new delhi.

Thanks & regards
Lal chand jangid
Mo. - [protected], email -...
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M
manabika
from Mumbai, Maharashtra
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Refund against materials

Address:North 24 Parganas, West Bengal, 743166

This is to inform you that i am purchase aai shree khodiyar fashion navy cotton straight unstitched dress material but till date i am not yet received my refund amount i. E. Rs.499.00. So, please look into the matter and immediately neft in my above mentioned sb account no.

Name : manabika biswas

Mobile no. : [protected]

A/c no. :[protected]

Ifsc code : utbi0gfac89
br...
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