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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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110020

Snapdeal.com reviews & complaints page 469

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R
rajesh deena
from Bengaluru, Karnataka
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Defective product

Address:600092

I had made a purchase (Order id no [protected] dt 26.02.16) of intex cloud swift 4g 3gb ram/164b rom(Color grey) on 26.02.16 initially the mobile was working and then suddenly there was a problem with touch screen and i had given for service at intex service center @ ambattur now the service people are telling that there is a problem with the board, and the same has to be replaced which i am not interested, i want you to replace the product...
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Address:New Delhi, Delhi, 110048
Website:www.snapdeal.com

Dear sir/ madam,

I am very disappointed to say that my order for micromax canvas spark 2plus (8 gb) with order id: [protected] was a replacement for the last order and this is again the same. The product in the website is showing with the new branding and logo of micromax but the product delivered to me is with the old branding and logo.

Moreover that snapdeal does not have direct customer care number on which...
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D
Deepti6021
from Ajmer, Rajasthan
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Wrong and used product delivered by snapdeal

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Hello, I ordered SONY TV whose details are given below. When I got package, outside covering was of Same Model but when I opened package, we found a Samsung TV which did not even have Remote Control. So the Samsung TV which I have received also looks fake. I tried contacting Snapdeal for return and refund but reply which I got from them goes like "We cannot process the refund or replacement request as your complaint does not pass our internal...
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Address:New Delhi, Delhi, 383480
Website:Snapdeal.com

I order a memory card from snap deal, My order I'd is [protected]
And I did not find this help full so I request return return is done as per time and I give their bank details to request a refund. They mail me to wait it will occur in 4days
And their status at application show that I already get refunded. And it is show I get refunded at 26th march and today 3rd april. How can you people help me....
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A
ajay.kharwar
from kolkata, West Bengal
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Defacted mobile

Address:700091
Website:snap deal.com

I had placed return request of my one items ( Intex mobile ultra ) on 29 April, 2016 and till now did not get any pick up service for both the items. I called customer care of snapdeal 5-6 times in past 1 week for getting arranged pick up service but I get fake promises every time . Highly disappoint with snapdeal services and wants to get it resolved asap......
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D
Diksha Khatwani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding cancellation without informing

Address:Gondia, Maharashtra, 441601
Website:www.snapdeal.com

I ordered a welcome back running sport shoe on 29 april becouse i have to go out of station in 10th of may. My order number is [protected].
Now today they acknowledge that your order is cancelled no genuine reason from customer care and now the shoe price is 789.
I wondered to see my order has been cancelled without my permission never expect snapdel can do this.

Hope you will solve my problem before 10th of...
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V
vipin242004
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Item not delivered

Address:New Delhi, Delhi
Website:Snapdeal.com

I had ordered (Order ID: [protected]) an American Tourister Konnect 4 Wheel Navy Trolley-Size Small (Below 60 cm) from Snapdeal on 26th April. I got a mail from Snapdeal on 30th April saying that my item has been delivered. I never got the item and i have been trying to reach their customer care to report the same, however surprisingly their call center has not executives.

I sent them an email as well, however there has been...
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A
Ah@med
from Chennai, Tamil Nadu
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Surya smart 3 burner glass top gas stove 3 automatic

Address:Cuddalore, Tamil Nadu, 607106

I have ordered surya smart 3 burner glass top gas stove 3 automatic order id: [protected], placed on 12 nov, 2015 and delivered on: 26 nov, 2015 but i got broken one and then i dnt no whether its broken or not after that i went to my home town gas repair centre. They only said me its a broken one and useless product so please dnt buy this kinds of product in online ......
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P
prana10
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged gala mop delivered by snapdeal

Address:New Delhi, Delhi, 110088
Website:www.snapdeal.com

I ordered gala spin mop fro snapdeal which was delivered as damaged, since them i have complained multiple times to snapdeal. Called in emailed but they have not picked up the broken product. The procust was packed excellent but upon opening it was broken, which means broken product was packed deliberately. They keep sechedulign product pickup to wrong address and then keep cancelling it, even their socila media team called but failed to...
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S
shikha kapkoti
from Bengaluru, Karnataka
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Not providing any pick up services with fake promises

Address:122001
Website:www.snapdeal.com

I had placed return request of my two items (Mufti Pink Linen shirt) on 25th April, 2016 and till now did not get any pick up service for both the items. I called customer care of snapdeal 5-6 times in past 1 week for getting arranged pick up service but I get fake promises every time . Highly disappoint with snapdeal services and wants to get it resolved asap....
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A
Aviknimta
from Kolkata, West Bengal
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Not received my refund money 18 days passed by

Address:Kolkata, West Bengal, 700049

I have purchase a photocopier Konika milonta bizhub 164 scanner on 14th april. It was damage product I ask for refund, they picked up on 16 th April. That day they gave an SMS you bank account has been intiated . from Monday 18 I am calling customer care they are saying within 24 hr your money will refund. 1 week passed by after that I call senior executive they promise me that within evening your money will be refund. But till now 18 goes...
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A
Avi4126
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Subject: I'm complaining about job related problem.

Address:Chennai, Tamil Nadu, 600112
Website:www.consumercomplaints.in

I applied for job as delivery boy in snapdeal for that they asked me to pay ₹4450 as deposit money so i paid deposit money of ₹4500. Then they asked me to pay ovc money of ₹500 in which they cut ₹110 ovc charge and they will send me dd of remaining ₹390 for that i paid ₹500. Then they said that you will get your job conformation letter and company id card within 2 days but nearly 2 weeks are over but i did not got job conformation...
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L
Lallantop
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding employee

Address:Hyderabad, Andhra Pradesh
Website:Snapdeal

Dear Snapdeal,

Your one of the employee from Surat Abhishek Tiwari doing very wrong practice to get promotion and increment.
He ask his friends and relatives to buy product from his sellers on Snapdeal and ask them to return the product after 2 days of delivery.
This is very bad for sellers and very bad practice by your company employe.
Seller get negative feedback because this.
You can check his...
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S
sibinshukoor
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Toybee pink & white plastic smart dog with remote ordered but what send for my kid is a tyre pressure checking meter

Address:Thiruvananthapuram, Kerala, 695581
Website:www.snapdeal.com

In one month this is the second time i am having a very bad service from snap deal. Please check my records with them previously they have messed up my wife's gift by sending just a piece of order from a set of three . And now they have messed up my 5 year old niece birthday gift . I am ordering these from state of qatar trusting them and their customer services . Now for a 5 year old gift instead of a toy what they have send is a tyre pressure...
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R
ranjeeth12
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sandisk 16gb pendrive (pack of 2)

Address:500059

I regularly shop on amazon and flipkart & for a change i ordered sandisk 16gb pack of 2 on snapdeal on 17-apr-2016 (Order number [protected]).

Order id: [protected]
Price: rs. 539
Free shipping
Mode of payment: cash on delivery

The delivery person collected rs. 565 instead of rs. 539 showing the retailer invoice sticked to the product. I was not happy with this and immediately raised a service...
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M
MoizuddinHashmi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of free ms office with the dell laptop

Website:www.snapdeal.com

I had ordered dell inspiron 15 3542 laptop with an offer to get ms office and mc afee free along with the product(Rs.20199). But i have received only mcafee ..I have not received ms office. Please register my complaint and send as ordered. Snapdeal has also not given information about warranty registration. Please also advise me how to register for warranty of the product....
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A
Ajith Reddy
from Roorkee, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment of refund

Address:Haridwar, Uttarakhand, 247667
Website:snapdeal

Dear sir,
My self ajith reddy . I had placed my order on snapdeal. My order id [protected] .Woodland gd0491108w13 - khaki casual sandals for men worth of rupees 2500.

I have raised a complaint 2daysback(snapdeal-payment-refund-issue-c1276186) and you have said that my refund is initiated. Will you please inform me in how many days money will be credited....
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M
meera rao i k
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Freebie of mobile cover worth rs.699/- with asus zenfone selfie zd551kl32gb

Address:Mysore, Karnataka, 570011
Website:Snapdeal.com

I bought an asus zenfone selfie zd551kl (Order no: [protected]) as there was a freebie offer of a backcover worth rs. 699/-. However, when the mobile was delivered on 13th march, 2016 there was no mobile backcover with it. When the snapdeal customercare was contacted immediately, i was told that the asus mobile company would send it directly to the customer within 14 days. Now it almost 1 & 1/2 months. Sofar, nothing has happened. In the...
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Raj piyush
from Patna, Bihar
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have made order on snapdeal of fountain pen after few hours it gets cancelled

Address:Patna, Bihar, 800010
Website:www.snapdeal.com

I have made order of fountain pen in snapdeal. And my order id [protected] in snapdeal. Price showing in snapdeal is rs zero. So. I made this order to get it free..But after few hours they are showing my cancellation information get on my phone no. If they are showing this fountain pen at rs 0 then they have to give me but tthey don't do. So i have made complaints this..Please take action......
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Prarthita Kar
from Hasimara, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Show delivered without delivering

Address:Jalpaiguri, West Bengal, 735215
Website:www.snapdeal.com

I had ordered a transcend 32gb class 10 memory card order id [protected] and tracking number is [protected] but when i track my this card there is showing that my card has been already delivered, how it will be happened when i have not received the product eat, it is your hospitality it is?, i file a RTI and submit a case to the consumer court against it....
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