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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 472

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S
swapnil.
from Mumbai, Maharashtra
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Refund money not received till date.

Address:Lucknow, Uttar Pradesh, 226016

Dear Sir, I have booked the product Home Style Snacks Maker By Amiraj order No [protected], but product was not at all satisfactory so i returned the product on 04/03/2016. But till date i have not received my payment through DD from company side. Daily i am calling to their customer care no and also given a complain for this issue. Daily i use to call to their CC no and daily company executives gives me a false statement. Sir i am 68 yr...
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V
varun.arya
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Fraud of snapdeal

Address:110020
Website:www.sanpdeal.com

Hello,
I have ordered intex cloud jewel 16 gb of rs 5700 (Incl delivery) on 20th april but instead of mobile phone (Order id: [protected]) i got the power bank. I have sent emails regarding same to the below id's along with snapdeal's ceo mr. Kunal bahl including video o[censored]nboxing the product, but i haven't received any favorable response so far. Customers getting cheated by e-commerce companies like www.snapdeal.com

[protected]@snapdeal.com,...
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P
priya288
from Hyderabad, Telangana
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Refund of the returned Item

Order Id:-[protected]

I have registered the refund of the super mattress gray running shoes on 1th of march.It has been approximately two months for raising the request but I didn't get my money back now.I have called snapdeal customer care more than 25 times and also raised so many complains.Each and evey time it was told to me that wait for 24 hr or 48 hr then you will get a call from refund team, I haven't received any...
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D
dr.varun vijay
from Delhi, Delhi
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Refund not received.

Address:500004

I have ordered online a micromax canvas spark Q380 mobile (white colour) on snapdeal vide order no.[protected].The MRP of white color was 5800 and of black one was 4800. They charged 5800 and sent a black phone with invoice for white colour. When i contacted them, they asked to return it back. I did the same. I called them on customer care about refund but always response was your refund is initiated. After few days they started saying that...
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धर्म प्रकाश आर्य
from Ambala, Haryana
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Refund

I had purchased a tablet from your store about eight months ago . Suddenly tablet stopped the working then I showed it in service center but service centre refused to give warranty by saying that it is a smuggled product. Then I called SD customer care and he took that product back, but after one month Snapdeal didn't refund me . Every times I called him, he says give me 48 hours but doesn't give any response. Some times says that I have...
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1
1996
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Advertisement in newspaper offering home based sms sending jobs

Address:Ghaziabad, Uttar Pradesh, 208011
Website:snapdeal.com

I am divyanshi srivastava, two days ago i read an andvertisement in newspaper by snapdeal offering home based sms sending jobs, when i contacted them they told me to deposit 1050rs/= in an account no. Given by them of sandeep sharma and said that i will get the parcel containing laptop+2 postpaid sims +mobile phone in two days. After depositing the registration fee they told me that i have to deposit another amount of 5000 in their account...
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J
JNavdeepSingh
from Delhi, Delhi
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Sony mdr-hw300k on-ear home wireless hi-fi headphones

Address:New Delhi, Delhi, 110026
Website:snapdeal.com

I had purchased
Sony mdr-hw300k on-ear home wireless hi-fi
Headphones
Order no.: [protected] suborder no.: [protected]
And the seller is
Sunrise info services, no 4/1, 2nd floor, pirgals arcade, n.R.Road, near town hall, city bangalore / state karnataka
Pin 560002
Company's vat tin : [protected], [protected],
Company's cst no. : [protected], [protected]

But unfortunately...
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A
Abhishekgoyal2511
from New Delhi, Delhi
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Delayed delivery

Address:New Delhi, Delhi, 110034
Website:www.snapdeal.com

I ordered a JBL portable speaker on April 19, 2016, which was supposed to be delivered by April 23, 2016. Due to their delayed dispatch, the product wasn't delivered on April 23, 2016 and then it was delayed to April 25, 2016. Even today, I am told that it will take some more time. Neither they are assuring me a particular date nor they are delivering it on the promised time....
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P
Prince Romeo
from Mumbai, Maharashtra
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Wrong product delivered

Website:www.snapdeal.com

Order ID [protected]
I have purchased a product on snapdeal. . The same day I requested a return request as I have received a wrong product.
I received mails and calls as it will be picked up in two business days. .. its been nearby a month no one picked it up... I approached snapdeal care several times and received same reply stating that the product will be picked up in two business days. But still nobody picked up. ..br...
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G
gaikwad_vikas
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash back not receive

Address:Aurangabad, Maharashtra, 431005

On 10 Aug 2015, I purchased SAMSUNG GALAXY GRAND MAX 16GB from snap deal. There was an offer of 10% cashback if a transaction made by ICICI bank but, till date I didn't receive that cashback.

Now, almost 8 months over. I called many times as well as email support team. They just told me to keep patience our team will provide you that cash back.

Such hopeless....
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K
kshirsagarinfo
from Pune, Maharashtra
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Service delivery & refund not received, as per technical product issue

Address:411034
Website:Snapdeal

Last 6th month before i had purchase one product from snapdeal.com with online transaction system. So but actually there is some technical issue found so device could not be work properly so i had called to the customer care of snapdeal after as per given instruction from snapdeal associate inform for return with proper service delivery with prof, so as per i tried connect with service delivery through company but at that time there is some...
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B
b_ashwin
from Pune, Maharashtra
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Refund pending even after 27 days

Address:411033
Website:www.snapdeal.com

I returned a watch on 27th march. Today its 24th apr. Still i did not receive my refund. I gave many complaints against order id:[protected]. According to snapdeal product is not received at their end(Return receipt no:487607 for shadowfax delivery). How many days snapdeal need to get the returned product. I dropped many complaints in the website help section. I did not receive even a single reply on those complaints. I called them placed...
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K
karunamay mukhopadhyay
from Aurangabad, Maharashtra
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Failed delivery - quick heal

Address:390022
Website:www.snapdeal.com

I placed an order for quick heal two days ago through snapdeal.com. Just now i received a message notifying a failed delivery. It said that i was not ready to receive the item. It is to be noted that till now no representative of this company has contacted me regarding the delivery. Hence the reason of the failed delivery is completely unjustified....
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M
malladurga
from Bengaluru, Karnataka
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Installation

Address:West Godavari, Andhra Pradesh, 534202

Dear Team

parcel received on 09/04/2016 but till now not coming for installation & not respond me. my user details;- [protected]@yahoo.com & [protected]...
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A
Asrita Ekka
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Product of oleva combo of 5 watches

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Snapdeal

I had ordered oleva combo of 5 watches on 17th of April and and received it in a damaged condition. After complaints it has been picked up from my place for replacement on 20th of April and not yet sent back my product. I need some confirmation or status as to how long will it take. I've been complaining constantly and getting no replies. My order no. Is [protected]...
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T
tuklu1
from Bengaluru, Karnataka
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Refund is not initiated after 1 month of refund request

Address:560037
Website:www.snapdeal.com

I am raising the request for order id order id: [protected] from last 23 days.

As the reverse pick up was not happened by snapdeal because of t echnical issue, snapdeal asked me to send it to the below address.

The tracking no. Is [protected] sent through blue dart.
Snapdealkhasra no. 9/24, nangloi jatveena enclave, railway station, nangloi, new delhi - 110041

But the person named jayram...
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P
Pawan760
from Lucknow, Uttar Pradesh
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Delivery of wrong item

Address:Lucknow, Uttar Pradesh, 226002

I have ordered for an Intex Cloud Jewel Mobile Phone on 20 Apr 2016. My order ID No is [protected]. Today at 1645hr I have received a packet of salt instead of mobile phone from the shipping coy. I have also paid Rs 6000/- to the delivery boy. The packet was in teared condition. Please resolve my complaint immediately. I am going lodge an FIR for the fraud and also giving article to publish in news paper. May I request you for early resolvement...
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Address:New Delhi, Delhi, 8269
Website:snapdeal. com

My name is ravi chauhan i have purchased. Infocus m350, 16gb phone from snapdeal...I have placed ordered of a date of 7/2/2016. My order number is [protected] . and it had been delivered to me at 10/2/2016..
When I purchased this phone, I faced a problem with it's front camera .so I returned this phone about 15/2/2016 but I didn't get refund yet . I called many times snapdeal costumer care but they always said that " we are trying.....
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G
geethahem
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty infocus mobile

Address:Chennai, Tamil Nadu, 600037
Website:snapdeal

Order No : [protected] : Invoice no. S902A3/16-17/3723 Dt: 10.04.2016
The mobile phone received through courier is faulty. We are not able to switch on the mobile phone. Customer care guys and girls are promise to send the engineer to check the product and to take it back . As off know no body has come to collect the product . Please take back the product and refund the money immediately.


We have been calling...
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P
pawan1313
from Delhi, Delhi
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Air cooler with manufacturing defect

Address:New Delhi, Delhi
Website:www.snapdeal.com

I purchased a Maharaja Whiteline 45 litre atlanto desert cooler for rs 8845 on 8th of April, 2016 under order no [protected]. the cooler was received on 14th April, 2016 and was with manufacturing defect. I immediately called to Customer care of Snapdeal and requested for replacement under complaint no 22195262 and have not received cooler so far. Simultaneously i was asking for 50% compensation of total value of the product. I am continuously...
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