Snapdeal.com Complaints & Reviews

I raised a request on 04th April, 2016 and my request ID: 21748133.
I asked Snapdeal to return the product as it was a faulty product with over heating frequent sound problem
But today is 27th April, no solution from them and the exploitation level is not imaginable by the service they have given.
They didn't gave reverse pick up so I sent the product with DTDC to the address they have provided with AWB No: E72293534.But the address they have provided was changed and as a result it was not delivered.
They again asked to resend the product, I did it with the new address provided by them with new AWB No: J03869624.But now also they are not accepting the product by making issues with DTDC WITH PRODUCT DELIVERY,

I need help as its a very big investment for a person like me.

There is missing battery, headphones and screen guard in my box yureka plus cynogen . so plze give these missing items.
My no [protected]
Vishav patial
Sir plze give me solutions i shall be very thankfully tu u.

Order details
Order id: [protected] reference number: 22472220


Placed on: 15 apr, 2016 issued on: thu, 21 apr

Courier name:gati-rp company name snapdeal

Complain letter

Respected sir
Sir, myself saravana kumar .K, ordered an voltas air conditioner in snapdeal, on 19/04/2016 i recieved my shipment through blue dart, later i found that the condensor is fitted with aluminium coil, which is absolutely not suitable and adaptable to climatic condition of my place, so i thought to return my shipment and place an requisition to the company, but still now i had'nt recieve any approval (Letter) from the snapdeal stating about your confirmation to take back the air conditioner and return the amount which i paid earlier, am really fed up with the customer services as they are not clearly guiding me what to do, please sir kindly give some approval or confirmation letter mentioning that you agreed to take back the shipment, because without such approval the courier companies are not accepting to deliever the package to you, please fix this problem as fast as you can
Thank you sir
With regards
Saravana kumar k

Dear sir micromax spark 3 order but order mjhe nai mila or mere paise bhi abi tak vapis nai aaye . Plz sir mere paise ya product djiye order id [protected] nd tracking id - unisnpp5929761 my order dispech 19 aprl but receved date 20-22 but my order are not receved plz my money back my bank a/c plz

Dear Sir,

Snapdeal order no:[protected]

I have ordered Mummy Poko pants on 30.Dec.2015 and cancelled the same on 31.12.2015. But the order is delivered to my address and as requested many times for return Finally March 26, Gati Courier taken the Packet from me as advised by Snapdeal Pickup arrangement.

The item is picked up on 26 March 2016 and till date the REFUND not done by Snapdeal.

I am getting torched and harassed by Snapdeal Team every 6 hours by their call and each time i need to explain the whol stroy from the date of purchase till date and they are harassing me every time. They are wasting my time and my personal life is disturbed by your agents calls.

I am frustrated. Dear team your irresponsibility why customers are suffering
kindly arrange to refund my money at the earliest.

Please help me Ajith [protected]

This is reference to the complaint about the product that they have picked my product but they are not refunding my money. I hereby request u to solve my issue asap. Details are given below
The sanpdeal phoned me said we will not give ur money and product
Details id[protected]
Mobile -[protected]

Hi All,

I request you not to purchase any thing from Snapdeal as they give you Misleading offers and when you click on it the Price of the Product Changes. I got 4 mails from Snapdeal for an offer and I even raised a ticket but every time my complaint went unanswered.

Be wise and check the PRICE before making a purchase

Complaint Number : 22585930
22635252
22593995
22611502

I purchase an item(juicer) from Snapdeal. My order ID is [protected]. I want to return that juicer because there is a leakage in that product. I sent a return request on 6th April to Snapdeal and my return ticket idea is 21861722. Now it's 16 days completed but Snapdeal does not pick my item return and Snapdeal customer care does not reply me probably. Please tell me what I do. Please help me. Please help me to come out from this problem

I have ordered a Mobile handset from Snapdeal on 13-April, it was said that it will get delivered to my address at-last by 18-April, but it was FAKE, they delivered it on 19-April.
When i received the handset it was in totally dead condition. I raised a replacement request with Snapdeal, and according to Snapdeal they have 7-days refund/replacement policy which was again a FRAUD as i have not received any revert from them till yet.
Order ID: [protected]
Reference no: 22391805

Dear Sir, I have booked the product Home Style Snacks Maker By Amiraj order No [protected], but product was not at all satisfactory so i returned the product on 04/03/2016. But till date i have not received my payment through DD from company side. Daily i am calling to their customer care no and also given a complain for this issue. Daily i use to call to their CC no and daily company executives gives me a false statement. Sir i am 68 yr old senior citizen and at this age a single paisa is important to me because i lives alone. Please help me in this issue and help me in returning my money back from snapdeal.

Regards
Malti Singh
Add:- A-917/8 Indira Nagar Lucknow.
[protected]

Hello,
I have ordered intex cloud jewel 16 gb of rs 5700 (Incl delivery) on 20th april but instead of mobile phone (Order id: [protected]) i got the power bank. I have sent emails regarding same to the below id's along with snapdeal's ceo mr. Kunal bahl including video o[censored]nboxing the product, but i haven't received any favorable response so far. Customers getting cheated by e-commerce companies like www.snapdeal.com

[protected]@snapdeal.com, [protected]@snapdeal.com, kunal.[protected]@snapdeal.com


Thanks & regards
Varun arya
Hr professional
[protected]

Order Id:-[protected]

I have registered the refund of the super mattress gray running shoes on 1th of march.It has been approximately two months for raising the request but I didn't get my money back now.I have called snapdeal customer care more than 25 times and also raised so many complains.Each and evey time it was told to me that wait for 24 hr or 48 hr then you will get a call from refund team, I haven't received any calls from their end.I have shared my bank details and bank statement more than 4 times, also I have verified with the bank but no money came in my account but customer care people tells that refund is already done and after doing a lot of complaints also they are not taking it as serious issue.

I have ordered online a micromax canvas spark Q380 mobile (white colour) on snapdeal vide order no.[protected].The MRP of white color was 5800 and of black one was 4800. They charged 5800 and sent a black phone with invoice for white colour. When i contacted them, they asked to return it back. I did the same. I called them on customer care about refund but always response was your refund is initiated. After few days they started saying that amount has been refunded into your account. I have sent them my account statement also but useless customer care is not ready to listen at all.

I had purchased a tablet from your store about eight months ago . Suddenly tablet stopped the working then I showed it in service center but service centre refused to give warranty by saying that it is a smuggled product. Then I called SD customer care and he took that product back, but after one month Snapdeal didn't refund me . Every times I called him, he says give me 48 hours but doesn't give any response. Some times says that I have been refunded but I didn't receive the amount .
My complain number 18381633
Please resolve it ! Otherwise I have to take legal action against this smuggled product selled me .

I am divyanshi srivastava, two days ago i read an andvertisement in newspaper by snapdeal offering home based sms sending jobs, when i contacted them they told me to deposit 1050rs/= in an account no. Given by them of sandeep sharma and said that i will get the parcel containing laptop+2 postpaid sims +mobile phone in two days. After depositing the registration fee they told me that i have to deposit another amount of 5000 in their account to get the parcel otherwise they will forfeit my registration fee as well. They did'nt gave me any proof of registration no. I m feeling trapped now. Requesting the forum to take action against them for not making fool to the students like this and forfeiting our money.

I had purchased
Sony mdr-hw300k on-ear home wireless hi-fi
Headphones
Order no.: [protected] suborder no.: [protected]
And the seller is
Sunrise info services, no 4/1, 2nd floor, pirgals arcade, n.R.Road, near town hall, city bangalore / state karnataka
Pin 560002
Company's vat tin : [protected], [protected],
Company's cst no. : [protected], [protected]

But unfortunately micro usb cable is missing in the box and without this i will be unable to hook this headphone with my monitor
Kindly arrange to send this micro usb cable.

I ordered a JBL portable speaker on April 19, 2016, which was supposed to be delivered by April 23, 2016. Due to their delayed dispatch, the product wasn't delivered on April 23, 2016 and then it was delayed to April 25, 2016. Even today, I am told that it will take some more time. Neither they are assuring me a particular date nor they are delivering it on the promised time.

Order ID [protected]
I have purchased a product on snapdeal. . The same day I requested a return request as I have received a wrong product.
I received mails and calls as it will be picked up in two business days. .. its been nearby a month no one picked it up... I approached snapdeal care several times and received same reply stating that the product will be picked up in two business days. But still nobody picked up. ..
Thanks & regards.
IMRAN

On 10 Aug 2015, I purchased SAMSUNG GALAXY GRAND MAX 16GB from snap deal. There was an offer of 10% cashback if a transaction made by ICICI bank but, till date I didn't receive that cashback.

Now, almost 8 months over. I called many times as well as email support team. They just told me to keep patience our team will provide you that cash back.

Such hopeless.

Last 6th month before i had purchase one product from snapdeal.com with online transaction system. So but actually there is some technical issue found so device could not be work properly so i had called to the customer care of snapdeal after as per given instruction from snapdeal associate inform for return with proper service delivery with prof, so as per i tried connect with service delivery through company but at that time there is some technical issues in system so agent inform to send us product via manual service through private courier agent so i referred dtdc from nearest agent from talegaon..Location which is located in pune so there is as per manual register transaction they had inform service product received to the sanpdeal and one of the courier associate of snapdeal.com has singed at delivery time so still as per defective products refund not received as per given terms and conditional on site or advertisement for product service ...

Now i so feel bad service hence i had post my complaints on all social sites, facebook, consumer court / suprim court as well as complaint against courier agency fraud delivery service in local area this is the illegal service provide by dctc service of talegaon so pathetic service of snapdeal