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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 471

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F
Faizzy92
from Patna, Bihar
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Air cooler symphony

Address:Howrah, West Bengal, 711101
Website:www.snapdeal.com

Hi this is Naushaba jabin, , i have ordered an Air cooler from snap deal.com date of delivery has been passed, but still i have not got any my product nor any feedback from snapdeal its 2nd time i m facing this issue with snapdeal the amount has been already debited from my account with rs 10281from my credit card the bank has generated the bill and i m paying the EMI but have not got any product yet plzzzz sir look this matter or else i...
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J
Janya hablani
from Raipur, Chhattisgarh
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Wrong product delivered

Address:New Delhi, Delhi
Website:www.sellers.Snapdeal.com

I sell products with snapdeal company.
I delivered product to buyer, which i got returned.
I got product returned of other seller from delhi. I contacted snapdeal company regarding this case & within time limit.
They are not arranging reverse pick up of product. & not giving me refund of my product.
I have proper evidences of product.
Kindly find attachment....
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R
ravichandrareddy
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Snapdeal is not refunding my money back

Address:500081
Website:Snapdeal.com

I have cancelled two orders in snapdeal on 14th of this month. But I didn't get my money back as of now. I called them so many times and they are saying same reason.

"The order is not cancelled from our side because of some technical reason our back end team is working on this".

From the last 12 days this is the reason they are saying.

Below are my order details.

Order ID: [protected]...
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Address:New Delhi, Delhi, 110059
Website:www.snapdeal.com

Order id :- [protected]
Date of purchase :- 15 apr, 2016
Order delivered on :- 21 apr, 2016
Ticket id (Complaint no) :[protected]
Product name :- samsung galaxy j3 (8gb) with s bike mode nfc sticker


I received a 10rs ghadi soap instead of samsung galaxy s3 mobile phone.The whole box of the mobile phone was missing.I make an compalint on snapdeal and they arrange reverse pickup two times from...
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V
VishuAcharya
from Gurgaon, Haryana
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I was charged more money than the actual cost of the order

Address:Udupi, Karnataka, 576101
Website:Snapdeal.com

I had ordered a case for my table tennis racket for ₹1029 from Snapdeal and I got the product in 3-4 days... When I opened the package, I found a tag which said it cost just ₹599. So snapdeal sold me a product costing ₹599 for ₹430 more than the actual price! I can't even find their customer support right now and I don't know what to do about it.. I feel cheated and this is bad for the reputation that they hold....
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R
Rishi Rahi
from Mumbai, Maharashtra
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Mobile faulty

Address:Vadodara, Gujarat, 390004
Website:www.snapdeal.com

I have brought the handset from them which a cashback offer of 10 percent through HDFC card, firstly they did not give me any cashback secondly, after 7 to 8 days the handset was completely dead and till not the screen as some problem, after calling up the customer care and so many emails till thats its been 4 to 5 months now they havent replace the handset for me either they are interested to call back and speak and refund the money. so...
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N
nageswararao kirankumar
from Hyderabad, Telangana
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Coolpad dazen 1, no network signals in mobile

Address:Prakasam, Andhra Pradesh, 523001
Website:SNAPDEAL.COM

Complaint :- mobile purchase on snap deal online purchased in 09 oct 2015 .Mobile present not working condition. Mobile service center there are not service my mobile because of online register customer name change another person name.
Please rectify my problem


bill inv.No- s3d 137/15-16/32992.
Customer name: k anil kumar
item code: ha989426
order no: [protected]
sub order no: [protected]br...
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B
buddh10
from Mumbai, Maharashtra
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Return and replace against another systemic one

Address:Bardhaman, West Bengal, I don't know wh
Website:www.snapdeal.com consumer complaint

Sir, with due respect I beg to inform you that I have ordered a Philips dsp 2800 5.1speakers system without USB from snapdeal com but I don't like without USB because its wrong clicking from my end due to non availability and maximum network problem because I am not going to yours details and your order details of order Id [protected], suborder I'd [protected] and delivered on 28th October 2015 against applied on 31st October 2015 under your...
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S
Smitha Manoj
from Mumbai, Maharashtra
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Mobile device not delivered

Address:Shimoga, Karnataka, 577201

Placed an order for micromax canvas nitro 4g e455 16gb, item code la666621, order no. [protected], suborder no. [protected], i'me i no. [protected], invoice no. S4d63d/16-17/335, dated[protected] for rs. 8310. We received the delivery through go_java couriers. When we opened the box, it was empty we found charger and headphone in it, but no mobile set was there in that box. Immediately we called the courier service and snap deal customer...
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J
jm2255
from Valsad, Gujarat
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Not delivering products

Address:Surat, Gujarat, 395006
Website:snapdeal.com

I ordered a trimmer for rs. 284 including shipping on 14th april. After 10 days they cancelled order stating "can't deliver item to your location. I provided delivery address of a well-known area where all courier delivers.

After that when i searched that item for re-order, it was prices at rs. 330+

I think price was the reason snapdeal cancelled it....
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R
ruchira28
from Mumbai, Maharashtra
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Incomplete order

Address:Bhopal, Madhya Pradesh, 462039
Website:www.snapdeal.com

I ordered souminie multi color cotton non padded bra pack of 3 of order no. [protected] but received only 2. I want to get my complete order as soon as possible. I tried calling the customer service but got no response. I also emailed snapdeal but from there also got no reply. There's no option for complaining about a defective product or incomplete order in their help center....
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F
farhasamreen
from Pune, Maharashtra
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Order ID: 12467797098_Woth 18,199

Address:New Delhi, Delhi
Website:www.snapdeal.com

I raised a request on 04th April, 2016 and my request ID: 21748133.
I asked Snapdeal to return the product as it was a faulty product with over heating frequent sound problem
But today is 27th April, no solution from them and the exploitation level is not imaginable by the service they have given.
They didn't gave reverse pick up so I sent the product with DTDC to the address they have provided with AWB No: E72293534.But...
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V
VisHv Pat Ial
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing battery, headphones and screen guard

Address:Hamirpur, Himachal Pradesh, 177001

There is missing battery, headphones and screen guard in my box yureka plus cynogen . so plze give these missing items.
My no [protected]
Vishav patial
Sir plze give me solutions i shall be very thankfully tu u....
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S
saravana ksk
from Dindigul, Tamil Nadu
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Courier companies are not pickup the package

Address:628008
Website:snapdeal.com

Order details
Order id: [protected] reference number: 22472220


Placed on: 15 apr, 2016 issued on: thu, 21 apr

Courier name:gati-rp company name snapdeal

Complain letter

Respected sir
Sir, myself saravana kumar .K, ordered an voltas air conditioner in snapdeal, on 19/04/2016 i recieved my shipment through blue dart, later i found that the condensor is fitted...
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R
Rajat35
from Yamunanagar, Haryana
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Mobile are nit receved

Address:Kaithal, Haryana, 136027
Website:Snapdeal

Dear sir micromax spark 3 order but order mjhe nai mila or mere paise bhi abi tak vapis nai aaye . Plz sir mere paise ya product djiye order id [protected] nd tracking id - unisnpp5929761 my order dispech 19 aprl but receved date 20-22 but my order are not receved plz my money back my bank a/c plz...
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A
ajithnaik
from Bengaluru, Karnataka
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Refund not received. — snapdeal harassment

Address:Thiruvananthapuram, Kerala, 695012

Dear Sir,

Snapdeal order no:[protected]

I have ordered Mummy Poko pants on 30.Dec.2015 and cancelled the same on 31.12.2015. But the order is delivered to my address and as requested many times for return Finally March 26, Gati Courier taken the Packet from me as advised by Snapdeal Pickup arrangement.

The item is picked up on 26 March 2016 and till date the REFUND not done by Snapdeal.
br...
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V
Vicky Matani
from Pune, Maharashtra
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Is not giving me refund from one month

Address:New Delhi, Delhi, 411017
Website:www.snapdeal.com

This is reference to the complaint about the product that they have picked my product but they are not refunding my money. I hereby request u to solve my issue asap. Details are given below
The sanpdeal phoned me said we will not give ur money and product
Details id[protected]
Mobile -[protected]...
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A
AMALGOSWAMI
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading offer

Address:New Delhi, Delhi, 600006
Website:www.snapdeal.com

Hi All,

I request you not to purchase any thing from Snapdeal as they give you Misleading offers and when you click on it the Price of the Product Changes. I got 4 mails from Snapdeal for an offer and I even raised a ticket but every time my complaint went unanswered.

Be wise and check the PRICE before making a purchase

Complaint Number : 22585930
22635252
22593995
22611502...
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Address:Karnal, Haryana, 132024
Website:Snapdeal

I purchase an item(juicer) from Snapdeal. My order ID is [protected]. I want to return that juicer because there is a leakage in that product. I sent a return request on 6th April to Snapdeal and my return ticket idea is 21861722. Now it's 16 days completed but Snapdeal does not pick my item return and Snapdeal customer care does not reply me probably. Please tell me what I do. Please help me. Please help me to come out from this problem...
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D
deepankar786
from Delhi, Delhi
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Fraud by snapdeal

Address:New Delhi, Delhi, 110018
Website:snapdeal.com

I have ordered a Mobile handset from Snapdeal on 13-April, it was said that it will get delivered to my address at-last by 18-April, but it was FAKE, they delivered it on 19-April.
When i received the handset it was in totally dead condition. I raised a replacement request with Snapdeal, and according to Snapdeal they have 7-days refund/replacement policy which was again a FRAUD as i have not received any revert from them till yet.br...
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