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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 467

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S
sushil1262
from Jamshedpur, Jharkhand
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Wrong supply of mobile handset

Address:831017
Website:SNAP DEAL

Dear sir,
I have booked htc desire 728g dual sim 16gb, order no.- [protected], item code kb484290 fron snap deal but they deliver htc desire 728 (Without g) and it is not competable with the cdma sim. I logged the complain and their employee had replied to me that your mobile will be replaced with in 48 hrs. But after 48 hrs again i called to customer care and they replied that they can not change the mobile hand set.
Sir...
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I
inderpal99
from Jalandhar, Punjab
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Refund not done

Address:144203

I ordered two
Strontium srp64gtfu1c 64 gb nitro plus memory card but they send 64gb otg usb. So i return the items using bluedart with waybill no. [protected] and [protected]. The items got delivered on 29 march to their warehouse. But they only refund for one item. My order id is [protected] and i call their service centre like 30 times still no refund its been more than a month. I attached the documents also.
Very disappointed....
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P
Praneeth14
from Belgaum, Karnataka
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Regarding product booked with payment

Address:Bangalore, Karnataka, 560021

I booked some scating scooter and scating shoes for my small brother in snap deal, i selected 2 items to cart it show cod is not available, so i paid and even it shows for that pincode item ll be delivered at time, after making the payment, its shows that delivery is not available for the pin code, what a tragedy, behind the scene they ll use our money in their business rotation then who ll pay interest for it and even for getting our money...
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N
niceguysanju
from Delhi, Delhi
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No refund received since 27.04.2016

Address:Lucknow, Uttar Pradesh, 226006
Website:snapdeal.com

Dear snapdeal,
Please find the attached files for your ready reference. Following are the details of the purchased product-
Sony mdr-xb250/bqin over ear headphones (Black)
Item code : aa628090
Order no: [protected]
Suborder no:[protected]
Invoice number : s8ad5c/15-16/6327
Invoice date : 23-jul-2015
The product is under warrenty period, due to some problem i took the product to sony service...
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Website:ricohestore.co.in

Toner even not available in ricoh store fraud ricoh

Ricoh store not selling toner to my model and compatiable only available at ricoh http://ricohestore.Co.In/ricoh-consumables. Html they are selling toner one for previous model not for my sp3510sf available at store

And finally in manual 6500 page will yield toner and now telling 5000 page ridiculous how they cheating i am having manual paper that indicates...
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Website:www.snapdeal.com

Toner even not available in ricoh store fraud snap deal

Ricoh store not selling toner to my model and compatiable only available at ricoh http://ricohestore.Co.In/ricoh-consumables. Html they are selling toner one for previous model not for my sp3510sf available at store

And finally in manual 6500 page will yield toner and now telling 5000 page ridiculous how they cheating i am having manual paper that indicates...
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Address:Bangalore, Karnataka, 573201
Website:www.snapdeal,com

Order no.[protected] which is cancelled without knowing to the buyer and if asked to the customer care a sorry comes in answer and no further details about it. they take lot of time and coustemer care no.[protected] is not toll free where they just waste our mobile balance.

another request for repair of a keyboard placed on 28 april is not solved even it is 6th of may and still they ask 48 hrs of time to ejaculate but i am dam...
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V
varun anj bhardwaj
from Meerut, Uttar Pradesh
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Defective product

Address:Meerut, Uttar Pradesh, 250103
Website:snapdeal

I have received damaged product on 23 april 2016, product id([protected]) and I also have registered a complaint for return this product(Micromax canvas ) by this complaint number[protected]. by this cell number([protected]) on 25 April, 2016 and till now did not get any pick up service for item. I called customer care of snapdeal 5-6 times in past 1 week for getting arranged pick up service but I get fake promises every time .and I was informed...
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Address:411027
Website:www.snapdeal.com

I have just ordered with ID [protected], before checking these reviews - now what is the assurance I wouldn't face all these issues mentioned from time to time from various other buyers.

Snapdeal team, also I can't see none of the buyers have confirmed back on this forum saying their issues resolved in time with no hassle, so I am seriously in dual mind. The only reason I have ordered from you, because I was getting it a little...
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P
Pawan Naik
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Have send faulty ac

Address:North Goa, Goa, 403507
Website:Snapdeal

Ac which was send is faulty: i had ordered 1.2 ton 5 star ac on snapdeal which was delivered on 28th feb 2016 but they have send 1.5 ton indoor and 1.2 ton outdoor.As i was not having that technical knowledge i was unaware of this discrepancies, nor did technician who came to install on 4th feb 2016 told me about this and continued installation, after installing i found cooling was not that good, but technician said let it work for more 4...
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A
Aakash sofi
from New Delhi, Delhi
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They are not returned or refund

Address:Gurgaon, Haryana, 122002

I make a complaint after minutes of 30 receiving parcel but they denied me to return or refund phone is defective they know that phone is defective because their engineers visited phone and accepted fault and and said go to castomer care my order id is [protected] phone is getting over heating to much hanging cameras are not clear phone is automatic switched of or on sound quality is too bad some time power button not works properly...
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G
goyelg
from Bengaluru, Karnataka
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Product delivered with missing features

Address:560100

Dear Sir, I have purchased an AC (Carrier 1.5 ton 5 star Superia) from Snapdeal on 16th April 2016. Product got delivered on 21st April.
After the product delivery, I read the product manual regarding the product features. But I was surprised to find that whatever features they have mentioned on their website are not there in the product delivered. The extra features which are mentioned on the Snapdeal website for ‘Superia- 5star’...
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G
goyelg
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product delivered with missing features

Address:Bangalore, Karnataka, 560100
Website:Snapdeal.com

Dear sir, i have purchased an ac (Carrier 1.5 ton 5 star superia) (Order no - [protected]) from snapdeal on 16th april 2016. Product got delivered on 21st april.
After the product delivery, i read the product manual regarding the product features. But i was surprised to find that whatever features they have mentioned on their website are not there in the product delivered. The extra features which are mentioned on the snapdeal website...
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A
anbab69
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective product dispatched

Address:Bangalore, Karnataka, 562123
Website:www.snapdeal.com

My name is a. Anandbabu, i am purchased micromax canvas spark 3 mobile from snapdeal website (Suborder no. [protected] / 28.4.16) & mobile received on[protected].07pm). That mobile is an defective handset. The problem in that handset is automatic restart.

I am given a request for an replacement in website, the ticket id[protected] & communicated a customer care by [protected] and the executive mrs. Meena attend my call on...
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K
kavita kkkk
from Raia, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding kitchen kraft jar stands 16 nos

Address:South Goa, Goa, 403601
Website:www.snapdea;.com

I purchased one kitchen kraft jar stands 16 nos its totally broken and its not manufacture defect but snapdeal sent me the broken stands i cannot use also i am very upset about it. it is all broken product and so many things i purchased from snapdeal one also not good snapdeal is not a good shoppping website they are froud.

please my request is dont go for snapdeal...
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Address:560100
Website:www.snapdeal.com

Hi all
Order id: [protected].

This is totally unacceptable from snapdeal. I am making sure that my family & friends never purchase anything from this website. The product was available while i ordered how come now all of a sudden its unavailable. I too observed a price plunge to 2100 from 1200 (My ordered price). I must say these are cheap tricks to trap the customers if you cant offer products at discounted prices then...
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C
claude dsouza
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered broken btwin bike

Address:560043
Website:www.snapdeal.com

Order id: [protected]
Snapdeal delivered btwin bike two days ago, which wasn't fixed. Some of the parts are broken. And some parts are missing. There are no tools given to fix the bike. There is no manual. No information/ guidance was given to install the bike.

Moreover, customer care doesn't attend calls. There is no proper service like amazon and flipkart. If snapdeal is not attending my issues, i'm not going to take...
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S
Santosh9867623530
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake watch

Address:Mumbai City, Maharashtra, 400709

Hi, i bought a casio edifice chronograph ef-558sg-1avdf from snapdeal order id: [protected] and after 2 months it stopped working, so i went to the casio service centre dadar, they said that the watch is duplicate (Fake) and we can not repair it, after that i called snapdeal to inform them that the product which u have sent me is fake, first they said that they will call me back and the problem will be solved in 48 hours. Waiting so long...
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A
Ashwin Kumar Singh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Requesting refund

Address:560037

The delivery guy has taken extra money for a certain product

We have contacted snapdeal care 15 times but they don't do anything
Snapdeal has always been very fast in their service/returns/refunds but this time snapdeal has let me down
Also. We didn't receive a certain component of a product, so we were forced to buy it seperately from a private shop and snapdeal promised that they would refund the money but they...
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R
raginiverma
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not receiving my money back

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308
Website:www.snapdeal.com

I ordered samsung galaxy j7 on 26 april 2016 and made payment of 14240 on the next day i received message that we have cancelled your order for samsung galaxy j7 (16gb gold) as delivery could not be completed on that day i called them and asked y it cant be completed they guys said there was a technical glitch and from that day to till now i am waiting for my money back but they are expertise in lame promises, today a girl named neha said...
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