Snapdeal.com Complaints & Reviews

I had placed an order for Samsung Galaxy A8 - 32 Gb from Snapdeal website through order number :- [protected], but when I received the parcel it was empty. I was shocked to see that there is no mobile phone inside the box. I complained to the company. But still after 2 weeks I didn't get my handset delivered to me. I had paid Rs. 26199/- for this mobile phone. But it look like that there is no value of customer for the company. As they are...

Iam Nantha Kumar I had purchased and I had purchased product from Snapdeal on[protected] which was damaged i had placed refund over the product and i had made complaint also nearly 19 times through mobile i had contacted their customers care they are giving positive words but there is no response to pick up my product and thrice I had received mail that i had cancelled my reverse pick up but didn't cancelled my reverse pick up please refund...

Order no. [protected], The bed delivered on 05/04/2016 at my place but was damaged. Lodged a complain for return of the product on the same day. I was given time by the company through SMS to my registered Mobile no. [protected] several times but no one turned up to collect the product. If the product is not taken back by the company within 48 hrs or I am compensated properly for the loss I will approach Consumer Forum with all evidences as...

I have purchased a mobile phone by selecting 6 months emi options from snapdeal, but on my credit card statement it is shown as full transaction and when i asked this about this with my credit card issuing bank they are very clear that it is the issue with the snapdeal. So i contacted snapdeal and raised a complaint on 28th march 2016, since then no resolution provided even though i repeatedly contacted snapdeal.

I have also...

I have ordered a sports shoe at snapdeal.com on 6th april 2016. They had confirmed my order and showed me the status " ready to dispatch". But on 12th april they cancelled my order and refunded the money. Matter is now a days these companies are listing fake deals and after taking customer's money they are just cancelling the order and refunding the money. They should at least talk the customers. And they should pay the compensation to the...

I have ordered for Panasonic Mk-sw200 Super Wet Grinder Silver on 05 Apr, 2016, it was prepaid order and assured delivery was 12 to 14 apr and delivery date was postponed for second time to 15-18 apr 2016. Till today product is not delivered....

I returned the sewing machine which is not working ( i got know after i received from courie), after one i received a message that they cancelled my order. Till i did not received my refund which is almost one and half month....

Dear sir,
Order id: [protected]
Refund ticket id :21613703

I was initiate the return for t-max 4gb blue phone on 1 st april
On snapdeal site. Till day the return pickup was not handled by snapdeal guys.
(Note : after a one week i am order the same phone to come the courier guy to my home and i ask him the pickup was not started and that guy is not responsible and after one day on my orders...

Hello snapdeal,

I think your website and product is good but your sale product is not good old and not uses temper glass sale to me.and onethink first temper glass seeing tkme good but placed then viewing old and damaged piece what is this I am a regular customer in snapdeal but after that never used your website. flipkart is a good and best and real product sales to customer.

[protected]@gmail.com. this is...

On 2nd april, 2016 i received a call from snapdeal (+91 [protected]) at 11.44 am promoting about onsite screen protection and suggesting me to purchase onsite screen protection for my smartphone i bought from snapdeal ie, lenovo vibe x2 and unboxed oneplus x bearing order no. [protected] and [protected]. I was not sure about it so she told me that she would call back later between 5pm to 6pm. I thought to get it for my oneplus x only. Later...

Order id: [protected] placed on 31.03.2016. Product delivered in next week. As per product's listed details, product is not being installed by their associated installation vendors and is lying unused since then. On 8th april, a request for return was initiated and was acknowledged by the snapdeal, but till today, they are not ready to do anything except to apologize for the delay in installation.

I want my refund back alongwith...

Dear sir

My order id is [protected] and complaint reference no is 22327424. I have ordered a pack of two sarees 17 march 2016 and received only 1 saree on 22 march 2016. This was a partial order due to which i requested to replace or refund the product. I received a number of calls from snapdeal assuring me that they will credit my account with 50% of the amount i have paid within 24 hours. But till now no update is there....

I placed order for 10m hdmi cable on 7th april 2016 by paying full amount in advance. Even after contacting snapdeal customer care 5 times, they are not responded by telling me when i will receive the product. The following activities observed during dealing with this website amounts to utter deficiency in services, and adapting to wrong trading policies:
1. The order placed by me on 7th april 2016 had a delivery timeline of 12th april...

I ordered and received a geyser (Crompton Greeves 25 L). I paid through online at the time of booking the product. The product was delivered on time with intact packing. At the time of installation, I could see that there are multiple dents all over the body. The angle fixed on the geyser was faulty. I was in desperate need to install this product, hence installed the geyser with local electrician/plumber. However, not at all happy with Snapdeal/associated...

• i have made purchase of bajaj gx-07 mixer grinder on snapdeal at mumbai from seller hns i warehouse a bandikavanoor village, chennai, tamilnadu as per address appeared on invoice # d6e ca4/15-16/22802 dated 20th march, 2016. The purchase was made viewing 5 year guarantee on motor & 2 year guarantee on product. Which was mentioned on the product details of snapdeal.
• the mixer was delivered to me on 25th march, 16. But without...

I make order on date 07 april 2016.Order id: [protected] placed on: 07 apr, 2016
Delivery address
Firoz akhter
183 b/16 chandari c.O.D. Kanpur

Kanpur - 208013
Uttar pradesh
Phone number
[protected]
Payment summary
Total price rs.342
Delivery charges rs.30
You need to pay rs.372
Now they inform me your order is cancelled . How they cancelled....

Sanpdealteam you guys are ture liars, frustrated!
I've ordered a smart phone that is infocus m370i with the order number #[protected]
It has been delivered me on 28 march 2016 & then i've found so many problems in the handset that products heating a lot like if i use it for max 3-4 hour that will surly blast. So i've requested return on 1 april 2016

On 3rd ive received a mail that please visit infocus service...

I ordered an unboxed mobile (order id :[protected]) but later on cancelled it before being dispatched and ordered another unboxed mobile (order id :[protected] ) . The first mobile inspite of cancellation still showing in transit and the later one is still not dispatched .The cancellation request showing in process and the order in transit, the one i actually wanted is still not being shipped .Please resolve the issue as early as possible...

Snapdeal - a horror for sellers !!

I started my business expansion into online space with snapdeal. And to my shock this has been worst mistake of my life.
The extent of harassment and false promises by snapdeal is just beyond humanitarian grounds.

1. I have a product which was sold in nov, 2015 for which the payment has not been released till date [16th april, 2016].

2. Further, snapdeal...

This is my situation ordered micromax led TV on 31st March got it delivered on 4th april, booked for installation on 5th April when the technician opened the box he said panel is broken and I have raised replacement request on 5th April it's been 11 days since no one gives me resolution these are the couple of emails which I wrote to Escalation Team grievance [protected]@snapdeal.com they call me back and say it takes 1-2 business days they missed...