Snapdeal.com Complaints & Reviews

Dear Kunal / Snapdeal,

I have placed on order on Mon, 22 Feb, 2016 and the order id is [protected] and the invoice number is SCB7B6/15-16/1357. I received this product on 4th March, 2016. There is an problem with this product, as I discussed with the customer care (snap deal) guys they suggested me to return this product on Sat, 19 Mar, 2016 because the service centers of this product is not available at my area and also they...

Hello Snapdeal

I purchased a iBall Slide Cuddle A4 Voice-Calling Tablet and placed the order on 9th April, 2016. And the Order ID is [protected]. The reason I preferred this tablet is because of it's good configuration such as Octa core 1.7 gz process and 2 GB Ram and 16 GB Internal memory.

I received the product on 13th of April, 2016. After I received and charged it, it worked for some hours and after that...

Order ID: [protected]
Order date: 06 Apr, 2016
I purchased a product from snapdeal, they given estimated delivery 10-12 Apr, they can't deliver in that time and requested for some more time and given other estimated delivery 15-18 Apr. Finally I got the message that I cancelled the order, I didn't cancelled the order. What are the rights snapdeal have that I cancelled the order, its totally fraud. May I know what is going on...

Order ID:[protected]
I ordered for 2 products together.one had quality issues and the order was a wrong product delivered.So i requested return of one product which had quality issues and replacement for the wrong product delivered.both the products were picked by one single delivery agent at once.but snapdeal claims that the two products had to be separately picked which was not intimated to me earlier.
so they have refunded...

Hello sir
I bought a nicolas heel from snapdeal. Order no is [protected].
But they had sent a wrong one totally different from the one which i ordered. I returned it . they assured me for refund . but they cancel my return and 10 days they did not take any steps to return the product.
I contact so many times with customer care . they only assure but did not accept my return and refund my money.
Kindly do a positive...

Today (15th April 2016) I received this product after a DELAY of 2 days, the original delivery date mentioned while ordering was 11th-13th April2016. To add to the disappointment, the product I received is NOT an original product. And nowhere near the specifications/model number mentioned. I received what looks like totally a DUPLICATE RAYBAN product that you’ll find hawkers selling on the roads. It has a model number[protected],...

I just got a call from some avinash who claims to be manager at snap deal n cd not even converse on english. On my asking him the investigations done by snapdeal, he tells me that they hv investigated my address, email id and pin code. God!! Only save ur company. Is this the investigation to mycomplaint?? This only proves my earlier point that i put across to u.

Sent from my iphone

On 11-apr-2016, at 2:05 pm,...

I purchase a laptop from snapdeal which order id is [protected]
When i receive box, box was empty, i compliant to snapdeal
But they refuse to give me claim and say that you go any where we don't give you claim
Please help me to give me claim throw snapdeal...

Devastating experience
I have placed an order on 11 March.
Order ID: [protected],

Its a gift for my parents. At the time of placing the order, the prices were slashed in every other ecomm websites. Though the price is same on every website i chose snapdeal, only because pincode showed serviceable.

I have waited almost a month for the product. After all this, i receive a mail from snapdeal that...

My name is B R Manjunath
my mobile no is [protected]
i had bought infocus m2 3g mobiles phone 10 months back
from day 1 the phone heats up like a oven
the camera opens up on its own without prompting while in pocket
the battery is weak.
battery discharges in 3-4 hours after full charging and without use
replace the phone.the invoice no is scf44a/15-16/30699
item code dc 1212616
order...

I had purchaced 15W mosquito killer 2 nos.Order Id.[protected] placed on 10/3/2016 i start one mosquito killer daily. But after some day i start to another one it works for 2 day and On 12/04/2016 at 11pm Some sparking occurs in mosquito killer also i hear crackle sound.i think it get damaged inside, viewing outside it ok but now it is not working. so, i want it to be refund/replace...

Dear sir, i have purchase a maharaja whiteline juicer on 26/03/2016 from snapdeal vide order no. [protected] and delivered on 29/03/2016. when i opened the product on 29/03/2016 i saw product material quality is not good therefore i submit return request on same day. on dated 30/03/2016 i have received a message from snapdeal that 7 days product return time is over and we are unable to accept your request. thereafter i contact to snapdeal...

Snapdeal is a big fraud company . It is looting the customers money. Its customer care service is the worst. Even after complaining so many times no response from Snapdeal. I ordered one pair of shoe but due to some reasons i cancelled the order before the delivery of the product, It was a prepaid order i paid already using net banking. Now even after 3 weeks company is not refunding my amount. Worst company

Order ID: [protected]br...

I am order a laptop but box was empty
i am complaint on 18/03/2016 but 14/04/2016 they refused refund/replacement
i have all mail from snapdeal which they time to time send me
they tell me that your amount are covered our protection policy
but yesterday they refuse
when i received empty box what is my fault i pay 21000/- and i am in job you understand that what is the value for me
snapdeal order...

I have ordered and Desktop PC from Snapdeal website and within 2 days it stopped working. Then i have returned the product and waiting for my refund from 1 month, but its not happening. I have been calling them from 3 weeks literally everyday. They say that the money will be refunded within 4 days but they are not doing that. And finally yesterday they told me that they didnt receive the product and also told me that its not my headache and...

Dear concern
I bought this singer dx-76 electric iron and i am very unhappy with it.My order no. [protected]  & my invoice no. :b7c988/14-15/4851. It is unsafe and dangerous. When it is upright, it easily tips over and falls. I have had the iron for 10 months and i am more upset because it fell on the floor when i accidentally hit my ironing board last week. This is the second time it has fallen on the floor while. I know i...

I had placed order [protected] on 08.04.16. Till now it is showing ready for despatch. Supposed to be delivered by 14.04.16. Delivery changed to 19.04.16. In the web site customer care details not displayed. Afraid of facing customers ?. Only standard questions and answers are kept . Not even email id is available. I called their customer care number by searching from net ( what a pity). They are also clueless....

Dear Sir,
I have purchased an item Birdy Water Spray Gun 10 meters from snapdeal, firstly it was delivered a defective item then I requested for replacement and now it is replaced from different item which I never ordered.
I again requested for replacement since last five days but instead of replacement they blamed on courier company that they did not delivering the item and again I called to courier company they said that...

I purchased a dell vostro 2520 laptop having order id- ([protected]) worth rs 26, 320 with 3 years warranty through snapdeal.However, my warranty ended on 4th february 2016.Ideally my warranty should have lasted till 21st may 2016 however since i was delivered a old stock of the laptop whose warranty started 3.5 months before my purchase date, hence the warranty ended up on 4th february 2016.When i complained to snapdeal customer service team...

Sir I have ordered intex aqua young phone online through Snapdeal([protected]) trusting on their 7 day easy return policy.when I have received the product so many issues we have faced like touch is not working properly, hanging issue, battery draining issue so for all these I have raised return request but Snapdeal told me that in their return policy it is also mentioned that u have to take in written from intex service centre. So I have...