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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 479

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Address:700055
Website:www.snapdeal.com

I am very unhappy with the services in received from your snapdeal.com website.
I wanted to buy a laptop hp s102tu. Selected seller from the product seller list tabtree, as it is brand authorised also listed in hp website but when i check the details by going through the order history it says that the seller is mega computer.
The following order i made in 2 days time for the same product because of the technical issue also after...
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pankajparihar
from Raipur, Chhattisgarh
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Saree (different one)

Address:Gwalior, Madhya Pradesh, 474001
Website:snapdeal.com

I ordered saree Devi Tex Red Georgette but got black different one you r requested to change here is order number[protected] my mobile number is [protected]...
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syedamir91
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sd cash deduction

Address:Allahabad, Uttar Pradesh, 212507
Website:www.snapdeal.com

Hi,

I have some SD cash in my snapdeal account, and it was automatically deducted on 31 March, 2016, without any confirmation email/message/call or any type of notification, even after deduction i didn't receive any notification.

I called to customer care and they said they can not return the amount.

I am agree with deduction but they should notify the customers before deduction, so that they...
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Rohan Roy
from Kolkata, West Bengal
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Hugo chavez woolen overcoat

Website:snapdeal.con

Order id on snapdeal: [protected]. I returned this product and got a mail from Snapdeal on 14th March that I would get the refund in my freecharge account within 24hrs. Now it's 5/4/2016 and my freecharge account is still 0. Everytime I called snapdeal customer care, they said that dont worry sir you will next in 2 days or 3 days and someone yesterday said I assure with completely u will get it 24hrs. Poor joke, I still didnt get it. I want...
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amitnabera
from Gurgaon, Haryana
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Product delivered by snapdeal

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I have booked my Product on Dhmaalshop.com- A vedecion led Tv.
Order Details are as follows-

order no ds36141
dated 18.03.2016
amount 7449/-
docket id unidmsp100468 (gojavas)

but i received a little Parcel as per images attached
and parcel having packaging material of snapdeal
means packing done by snapdeal.

when i contact to snapdeal they clearly told...
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Sourangshu Biswas
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal cancelled my order by themselves without informing me!!!

Address:Chennai, Tamil Nadu, 600100
Website:snapdeal.com

First i should mention that i am a very old customer of snapdeal, i've bought already 28 items from them, never faced this types of problem before.

I ordered a whirlpool automatic washing machine at rs. 8499/- on 30th march 2016. Next day it showed that the order was confirmed and ready for dispatch as the status. But two days later it showed "closed. Placing new order - order get closed due to issue with availability, courier...
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Address:Jaipur, Rajasthan, 302018
Website:www.snapdeal.com

My order - [protected] was picked up on 26th march.

Snapdeal informed that once the order reaches the company, the refund of rs. 21, 690/- would be initiated and reflected in 2 days.
Its 4th april today and still no revert back from this company.!

I have called the customer care so many times and every time they say - "please wait for 24 hours and the team will revert back."

No single mail.!br...
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sarmapappu
from Hyderabad, Telangana
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Sold fake apple macbook air adapter

Address:Hyderabad, Andhra Pradesh, 500010
Website:snapdeal.com

I have purchased apple macbook air adapter on march 14th on snapdeal.com .After few days i have observed that the product sold by snap deal is fake as one of my brother bought the same product which has same serial number and barcode which proved that the product sold by snapdeal is 100% fake.I asked snap deal person to to take back the product.They mailed me that they would take back the product, but they didn't.Again i made a request to...
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santosh13
from Delhi, Delhi
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Product not shipped

Address:Pune, Maharashtra, 411014
Website:www.snapdeal.com

I have Pleaced Mocroteck invertor Order ID[protected] on snapdeal on 22nd March and it's showed expected delivery data as 31March to -2nd April, but still not delivered,

Not getting proper response from Customer care.

Its a waste for time to shop with snapdeal .. my first exp was also not good but i though to give a second try and again same ....
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Shyam Ch
from Dharmavaram, Andhra Pradesh
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Courier charges and referral amount not received

Address:Anantapur, Andhra Pradesh, 515671
Website:SNAPDEAL

My order no is [protected], and i received a cheap quality product thats why i placed for refund they asked to send manually yourself we will refund the charges after that i am sent my product via DTDC on 28-03-16 but on[protected] its came back to me that dtdtc employess are telling sorry sir they snapdeal warehouse not accepted delivery and my courier charges till now not received by me and there promoting APP SHARE and i referred one friend...
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Vaishak M C
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Titan tagged ne9322sl03 men's watch order id:12546855596 placed on: mon, 28 mar, 2016

Address:New Delhi, Delhi
Website:www.snapdeal.com

Sir,

I have ordered the Titan Tagged NE9322SL03 Men's Watch through Snapdeal (Order ID:[protected]) on: Mon, 28 Mar, 2016. And I received the package on Monday, 4th April and I have paid the cash to the Go Javas courier.

The box was well packed with Snapdeal seal. When I opened the box it contained a Titan box without the Watch that I have ordered. Suddenly I contacted the courier service but they informed that...
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Ramez99
from Nellore, Andhra Pradesh
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Item was returned but not send my money back sir

Address:Prakasam, Andhra Pradesh, 523155
Website:Snapdeal.com

I'm purchase an mobile in snapdeal.com online shopping but it was fault if i'm requesting to return they sad that item send back through any national coriour so i'm sending through gms coriour it was reached if the company not send my money back please tack my compliant agenest the company and save me sir
Order id : [protected]
Product : tcl pride t500 mobile
Amount: 10499/-...
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pankaj2198
from Mohali, Punjab
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Product ordered, order placed but then canclled

Address:144001
Website:snapdeal

I ordered a footwear on snapdeal. Its cost was showing Rs 35 at a huge discount.
Order placed and i received its transaction id/order number

Order ID: [protected] Placed on: 04 Apr, 2016..10.52 am

then i received another msg & email from snapdeal that my ordered item is canclled, may be by mistake this item was showing 91% discount but this seems to be a fraud and cheating with the sentiments of consumers.br...
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Dibs107
from Kolkata, West Bengal
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Product supplied was a stone instead of original product

Address:Kolkata, West Bengal, 700107
Website:SNAPDEAL

Order id: [protected]
Reference no: 21715730
Order delivered by courier company on 3rd arpil 2016 around 11am
Product order was mobdeal v-hope cdma gsm 4gb white

3/april/2016 i received the courier on my order but inside the packet it was a stone and no product. I have already raised a request for return/refund of rs.3990.00 paid to the delivery person. Request snapdeal helpdesk to take immediate action...
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Address:New Delhi, Delhi, 110059
Website:www.snapdeal.com

Order id: [protected],
Placed on 05 jan, 2016
Amount 450

I placed this order but my area was not servicable by bluedart courier company so the order has been returned by bluedart courier to the seller...But it was an prepaid packet but i did not received my refund yet i contacted them many times but no resolution provided by their end right now i am totally frustrated by their service and want to take an strict...
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rc251261
from Pune, Maharashtra
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Refuses to give refund against 7 day easy return policy

Address:380008
Website:www.snapdeal.com

Hi

I had ordered one apple macbook air mjve2hn/a ultrabook (Intel core i5- 4 gb ram- 128 gb ssd- 33.78 cm (13.3)- mac os x yosemite) (Silver)

Order id: [protected]

Placed on: 23/3/2016 6:36 pm

The order was delivered on 27th evening

On first boot it gave a flashing folder icon with a question mark sign, i called the apple.com customer care they guided me through different...
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pranshus8
from Lucknow, Uttar Pradesh
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About delivering my product at wrong address and not refunding my money

Address:Vadodara, Gujarat, 390019
Website:snapdeal

I ordered a padmini air fryer from snapdeal with order id [protected], placed on 03 feb, 2016 as gift to miss nikita soni. I got a message from the snapdeal that my product is delivered after which i confirmed from miss nikita soni about delivery, i got to know product was not delivered. After which i complained to snapdeal about that and they send me proof of delivery which stated it was delivered to some mr. Sandeep. I again complained...
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rajendrasunku
from Vizianagaram, Andhra Pradesh
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Return request

Address:Vizianagaram, Andhra Pradesh, 535002
Website:snapdeal

I had ordered a product in snapdeal. I kept return request 3 days ago till now no one has came to pick my product. I dont know why they are taking too long to pick return . My return ticket Id: 21659790....
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navneetbindu1984
from Chennai, Tamil Nadu
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Not taken the item return

Address:Vadodara, Gujarat, 390022

I have taken lenovo a 1000 order no [protected] on 10 mar 16 which I have processed return order on 13 mar due to fault in mobile but till now no body came as I have complaint 100 times to customer care.the return order ticket no 20799742.ple raise my complaint regarding this fraud...
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joyjgec
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not taking return within scheduled

Address:Jalpaiguri, West Bengal, 735101

I purchesed a product of philips trimmer black from snapdeal...With order id [protected]..According their notification within 7days i have to place return request if i want so i did that & they have also provided me the return id (Return id[protected] against this product.But still they did not take any action regarding the return issue. After 4-5 times calling to customer care they told me that they will response me within 24 hrs.But nothing...
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