Snapdeal.com Complaints & Reviews

I placed an order for marker matt frontier pen of rs. 409 in snapdeal.com on 17th feb 2016. The product was delivered on 21st feb. The pruduct was not worthy for the money (After opening the pack only it was very clear), so i returned the same to snapdeal by21st february.

The product was picked up from me by 22nd by the courier man (Felix) from gojavas courier. After 3 to 4 days, i contected snapdeal about my refund. They...

My snapdeal account was [protected]@yahoo.Co.Uk. I had placed an order for the product accu-chek active 50 test strips

And they collected rs.708/- . After payment i was not able to see my order details in my account and also i didn't get any email confirmation. Payment was done on 10 april 2016.

Bank name : federal bank
A/c no: [protected]...

I had a word with customer care of snapdeal several times to get the invoice copy of my bill so that i could get it replaced however the didn't send me any bill and i ended up without replacement of faulty product from store. I called snapdeal even after that to make them understand that its your fault and to fix it from your end now but no one called me back and took ownership. I asked for email address so that i can send them an email...

I have ordered to snapdeal at tracking no - [protected] is given by snapdeal your courior is not giving delivery because he hav no delivery boy in angul i think you have to do change for that system so that you can give good service, bluedart of angul have called me but not delivered to my adress he is always not giving delivery to no body everyone is going to bluedart courior service to collect product, is this sercice then i have issue...

Order id: [protected], placed on 02 apr, 2016
The max tat given for my delivery was april - 7

Still i have not received my order, i have already informed the rep to cancel my order : complaint id : 21944796 @ customer care.

Who ever read this, sapdeal guys, take it seriuos & refund my money as soon as possible. I neva gonna show film saying i m gonna complaint blah blah blah, u will face real problems...

I bought a nokia 130 phone from snapdeal in may 2015. The phone stopped working from jan 2016. I have warranty so i went to the nokia service center but they refused to service saying they do not support the mobile nokia 130 and told to contact snapdeal. When i contact snapdeal they are also not helping.I have not seen such a pathetic support from snapdeal. The problem is between them and it has to be sorted out with them .Why i should suffer....

I oder a rosara black metal strap watch from snapdeal.com and they delivered it timely but the product is damaged, i sent a returne request so they pickup my product and under many 5-7 day my new product wil received but unfortunately this time also product is broken and damaged and also NO TYPE OF PRODUCT SAFTY IS HERE, so i call customer care of snapdeal they registered my complaint and returne request but at this time i paid all money...

Hi,


My order id is [protected].

When i placed the order at that time delivery date was shown is 7th to 9th april 2016.On 6th april i got gati courier details ie[protected] . But when i checked on 6th on gati courier site item delivery date is reflecting 12th april. So i called snap deal customer care vide reference no: 21952227 on 8th april and that person assured me item will be delivered by 9th only....

Hello Madam/Sir

I ordered Sony Experia sp in snapdeal on 13th march 2016 and my order id is :[protected]. It turned out to be a defective piece(Missing notification bar and touch is not sensitive) and initially I applied for replacement(within 2dys of receiving the mobile). As suggested by snapdeal team, we contacted sony service center to get a job sheet. But service centre told that they are not going to provide any kind...

We ordered a motorola x force mobile phone from snapdeal worth rs.50000.We received the product on 2nd march 2016 and applied for the return on same day due to the technical problems.The camera wasnt right and the speed of the phone was also slow.On 7th march 2016 their technician visited and packed the mobile phone along with the job sheet.Since that day i have been calling twice a day to remind them about the reverse pick up of the product.Till...

I had ordered a sparsh yoga mat, 8mm from snap deal with order no, [protected]. The thickness specification of the product clearly was mentioned in the website as 8mm. The item was delivered to my residence on 26 march and the product was received by my family. As I was out of station for office work, from where I came back on 7 April, I checked the item and found the mat is not even of 3mm thick. I complained the matter to snap deal, however...

I ordered a Total Gym 12 Kg Home Gym, 3ft Curl Rod, 2x14inch Dumbell Rods on 13 feb 2016 but product was damaged so i requested for replacment. almost 45 days passed still didn't get replacement or refund.
worst ever site.
purchase id: [protected]@gmail.com
order no. : [protected]...

Order id. [protected] date: 25-jan-2016

We have ordered philips gc4912 an received another model philips gc1010 iron which is 10 times lower in price.

When claimed for return, they told snapdeal has sent same product, you have changed it. And the order was closed by snapdeal.

When we took snapdeal over social media they started looking into the matter.
But after few days of social media...

This is to inform you that i have returned a product to snapdeal on 7th March 2016 and they said that they will refund the money within 7 days, but after 7 days when i called them they just say there is being an technical issue we will resolve it and your money will be refunded.And today is 8th march and they repeat the same words.
Product was 24 CARAT BLACK FAUX LEATHER LOAFER
Order number[protected]return order slip)br...

One of the worst experiences with Snapdeal as far as customer service is concerned. I bought a laptop from them a few months back. A defect cropped up and I contacted the HP vendor since it was in warranty. But, it seems that the invoice that Snapdeal shipped did not have serial number of laptop and hence HP asked me to get an updated invoice so that they can update my warranty period.

I lodged a complaint with Snapdeal on...

Dear Madad/Sir,

I need to inform you that I have received I Phone 5S on 05th April, 2016 and found defected piece and same day mid night submitted my complaint. My request no. 21837714

I have received SMS from Snapdeal that they will call within 48 Hours. still now I haven't received any single call from snap deal.

I have called to Snapdeal more than 10 times but not get proper answer and feedback.br...

I am parched a Mobile Bluetooth Handset from Snapdeal this Item Delivered date[protected]
I return item and item was delivered for a company But My amount Not Refunded & not Response from Company
My Amount Detail is...
Bluetooth Price Rs. 625/-
Courier Charges Rs. 80/-
Mobile Calls rate Rs.35/-
Total Payable Amount Is Rs.740/-
Plz refund My amount...

Hello sir, i am wasif farid from lucknow recently on 31 st march 2016 i booked a watch on snapdeal for rs.2621 ...the processing of order started but several days gone and the product was not even shipped then on 4 th april 2016 the order got cancelled and the updated the status on my account that they are placing a new order for me but after one day the whole order got cancelled and they sent a message that the seller has some problem and...

I have booked a samsung 32 GB evo memory card but yet it does not delivered your delivery boy misbehave with me on phone calls and he cancelled my order on the way. You are requested to send my order immediately and take action on your delivery boy.my order id. [protected]
Thank u...

Hi,

I bought a bed from snapdeal (order number: [protected]) which got delivered after 1 weaks but was in a very bad shape.
The product was damaged and have cracks, dents etc. So I had filed complain and shared the pics of product as well, the customer care executive processed the request and told that your product will be reversed pickup, but was waiting since then...it's more then 20 days now..nobody came for pickup...