Snapdeal.com Complaints & Reviews

Hi CC Team and People,

I have the following complaints on Snapdeal.com. Please think twice before you buy anything from Snapdeal.com

I purchased a fitness equipment combo from Snapdeal.com
1. Snapdeal does not post my reviews as my review rating was less. I was able to find only good reviews on the product. How will we trust the reviews if Snapdeal deletes the bad reviews.
2. Price of a product from the same seller fluctuates daily/weekly. I opted for the product with an offer of 15% discount. Only after a week i came to know that Snapdeal has increased the price before setting the discount. I did not get my discount in the end and ended up paying more for the product.

I would never purchase another product from Snapdeal.com.

Regards,
Gowtham

I have ordered symphony winter i cooler on 25 march, 2016 and it got a defective piece delivered on march 30, 2016 which doesn't pump water on cooling pads and gives a warning signal even water level is proper

I have requested for return / refund request on 31 march & no action has been taken for the same following are the order and refund / request tracking numbers.

Order id: [protected] (1 item)
A refund request is under process (Ticket id:[protected]

It was very bad experience with snapdeal of purchasing micromax mobile phone. I had placed order for mobile on on 23rd march 2016 and i received product within two days. Upon receipt of mobile next only its half display became black. I immediately lodge complaint for replacement. But instead of replacing product within seven days as per assurance given i am again and again advised to attend customer care service center. I am working woman and i do not have time to slog for four hours in customer care center. And when the product got damaged immediately next day it is the duty of company to give me replacement. But instead of helping company is just getting their hands separated by advising to go to service center. I am really shocked. Now i am not going to purchase ever with snapdeal. You will understand that loosing one customer means lossing ten more. I am going to advise my all friends and relatives not to deal with snapdeal.com. It is not at all reliable site. This is really very bad experience when it is your policy to replace product within seven days.

I ordered le dynora led when placing the order they shows me different product and sent me different product i received the product on 8/march/2016 and request for return or refund on 11/ march/2016 they told me they will pick up my product within 48 hr but yet not done my pickup after every 48 hr they called me and ask again again you wish to return the product...
So much facing the problem from snapdeal they are not resolving my problem very disappointed from snapdeal

Reference no: 21547699

Order id: [protected].

Snapdeal 4 times cheated me. 1st time i order door curtains. 2nd time water tank over flow alarm. 3rd time dress. 4th time mobile feel how you have cheated me. How can i keep my patience under control ? Even every time you have given me 24 hours and no credit is done but you have not given me any update of my refund status. I have waited 5 days. I am called you many times. Is this your policy ? You just make us fool. Is there any authority in real ? My case is being not forwarded. But there is no resolve. Now i have to share this experience in all social media and even i have to forward this case to consumer court.If you read this email, please tell me in spite being a so big company why have you cheated me, a middle class man who has to earn money by working hard daily. Really you have broken my heart. I trusted you but you repeatedly cheated me by giving 24 hours. You don't have any morality to resolve my issue earliest.

I purchased a mobile phone from snapdeal on 8 march 2016
It was defective there is no sound in phone speaker
Till today i am camplaining for this
Daily i call to company and they always said the same thing that
An engineer visit to my house
But there is no engineer.
I am frustrated now
They block my number so i call to company from an alternate number.
Please solve my problem.

I loss 3999 on this product

My complaint number is 20535978.

I have ordered dishtv hd with one month platinum sport full on hd pack free with 2yr warranty order no.[protected] sub order no.[protected]
Only invoice copy send by you invoice dated 13 march 2016. And we have made the payment to your courier boy on instruction recived from your side that the dishtv will be installed after payment of the invoice only.
We are following from last 5 days with local installation team of dishtv. They communicating us everyday that 'installation boy will come within hour' . But nobody come to install and they are fooling us.
Hence i sincerly request you not to provide such product where service is not satisfactory. Now i don't have dishtv instrument after making the payment of the same.
Pls help to install dishtv immediately or refund my money.

I had purchased a iball tablet from snapdeal on march 21rd and received a defective product on march 24th. I had raised a compliant on march 24th for a refund of amount. I was assured that an engineer will visit my place on friday but he never did and then i had to call more than 20 times and then i was assured that an engineer will visit my place on saturday and it never happened again. I have called them up in morning and i am now assured that he will visit today before 6 pm and i will receive a call from engineer. I am undergoing mental torture and waste of money due to non availability of toll free customer care number. I am now thinking of going to social media and consumer court on this.
Compliant number is 21303498

I ordered a lenovo a1000 cover 3rd class quality very cheap the worth of that cover is 50 rupess maximum they mentioned it as i hard case but i got it in ruber... now i wont buy anything online snapdeal se toh kabhi bhi kuch bhi nhi kharidunga and my order number is [protected]

Model lenovo A1000 black
order no - [protected]
delivery date 29-03-16
pls replacement
emailid; [protected]@gmail.com
Thanking You
TV.Shunmugam
500a 7th croos st
kodeeswaran nagar Tirunelveli
mobile [protected]

Snapdeal — Onida s185flt-la 1.5 ton 5 star split air conditioner - white item code : dh143341 order no: [protected]

3 Reviews
Kk kkishor20 on Mar 18, 2016
Add a Comment
Mark as Resolved
I purchased given product from snapdeal but they provide faulty product and Since last 30 days they not cooperating as well as not supporting. neither you replaced nor you give me return.

I have spend Rs/-2400 for installation and I also waste one days my leave for you.

I will charge 25000 for this harassment.

Onida S185FLT-LA 1.5 Ton 5 Star Split Air Conditioner - White

ITEM CODE : DH143341

ORDER NO: [protected]

SUBORDER NO:[protected]
Complaint Status
[Mar 18, 2016] Snapdeal.com customer support has been notified about the posted complaint.

I have ordered micromax canvas nitro whose order Id is -[protected] I received a used product.The accessories of phone were not packed and mobile battery was 30% that time this clearly shows snapdeal delivered a used product.Then i applied for refund they said it wil take 48 hours but now its more than 48 hours there is no call from them.They are completely doing fraud.My phone number is -[protected] if snapdeal members can see this kindly call or i will take any legal actions.And kindly take your phone back and refund my money.

I recently purchased a canon dslr from snapdeal order id [protected] it has issues with foucs point they were not getting displayed on the focus screen after contacting snapdeal they told me to wait for 48 hours and i will hear a response from them but i never got any response from them so i called them back and told them the issue i was surprised to know that they are asking me to go to service center and get some job sheet from there then only they can refund also told me to contact canon my question is what does canon have to do then i posted the complaint after 10 min when i received the product what kind of return policy is that after contacting canon they told me some steps to try for fixing it but it didnt also they told me they dont have service in my area finally they requested me to return it if they have 7 days return policy because it was purchased from snapdeal so it had to be returned by them i called snapdeal again told them to send a technician at my place as they send at other places but they told they dont have service at our area and nothing could be done about it so i request you to resolve this issue and charge them for selling defective items Thank You

Hello,

I order product containing memory card, earphone an charger, at 13 march 2016 but after 17 days, still i did't received the product.And also didn't any give positive response.It is fraud company. Customer care no.Never connected to anyone.
Given tracking no.Also invalid.
My order id is ds35283
Tracking no.: unidmsp 100365
And i recd this order 1 april thn i have opened my packet.I found innerwear.
Its fraud company and i m very disappointed who i order memory card, earphone an charger but i found innerwear.I m attaching invoice and innerwear pic also.
What i do about this company? Tell me

I have ordering new water purifier but snadeal sending me used or old purifier, i was requesting many time to kindly changing my order and give me proper product until they should not attending to me also my request carefully its provide to me very dirty services and feedback from snadeal site,
kindly provide better services to customer and resolved to most top priority its difficult and problem...
i hope so in future its treat will and good

Order ID: [protected] (1 Item)
Suborder Id: [protected]
Amol
my mobile [protected]

Hi,

I have ordered febvilla purple net unstitched dress material, but they delivered red color dress material . I want to replace it with purple one which i have ordered.Please help.

Details
Order id: [protected] (1 item) details
Placed on 18 mar, 2016

Order processing has been initiated
10:41 am, 18 mar, 2016
Item is ready and waiting for courier pickup at surat
07:11 pm, 18 mar, 2016
Your order is being readied for dispatch
10:43 am, 18 mar, 2016
Dispatched
Courier is out to deliver your order
02:20 pm, 19 mar, 2016
Item has been given to the courier
02:19 pm, 19 mar, 201

Athira

Orderid : [protected]

i have ordered sony tv on 29th feb 2016 and cancelled. today date is apr1st, still i did not get my money back. i called to customer care more than 30 times . every time they will tell i will get my money back as soon as possible. but still i did not get . i am fed up with this snapdeal. it is not small amount also to leave it. please help me on this.

Thanks & Regards,
Sukesh

Snapdeal order id [protected], order placed on 4th march, i have applied a coupon code that promised me to get cashback of rs 50, upto march 18th. now today is 1st april but no response from snapdeal after calling them number of times, i have wasted my more than 100 Rs., just for calling them, for rs 50, always i fight with their executive but no positive response from them, poor service.. no customer satisfaction...please help me out with my cashback and the time and money spent on calling the stupid people's.

I ordered for for a tennis racket (
Wilson Enforcer 100 Full CVR Tennis Racket Sr).

I accordingly paid with my debit card Rs 3999.

Snapdeal.com cancelled my order without any reason and then promised to refund my money.

But even after 17 days, Snapdeal.com has not refunded the money.

I order a jvc stereo from snapdeal firtly they shipped it to my city and then they canceled the order on reaching my city and returned it and they said your order is cancelled due to unavoidable circumstances and they told me to order again then i again order stereo from other seller the seller has given the product to ecom express but the product is at ecom express guwhati hub for last 3 days and snapdeal is not replying to my complaints and my order id is [protected].
WORST SERVICE BY SNAPDEAL