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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 480

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G
gowtham7000
from Chennai, Tamil Nadu
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User review deleted

Website:Snapdeal.com

Hi CC Team and People,

I have the following complaints on Snapdeal.com. Please think twice before you buy anything from Snapdeal.com

I purchased a fitness equipment combo from Snapdeal.com
1. Snapdeal does not post my reviews as my review rating was less. I was able to find only good reviews on the product. How will we trust the reviews if Snapdeal deletes the bad reviews.
2. Price of a product...
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K
Kabir976
from Bengaluru, Karnataka
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Symphony winter i cooler

Address:Bangalore, Karnataka, 560037
Website:www.snapdeal.com

I have ordered symphony winter i cooler on 25 march, 2016 and it got a defective piece delivered on march 30, 2016 which doesn't pump water on cooling pads and gives a warning signal even water level is proper

I have requested for return / refund request on 31 march & no action has been taken for the same following are the order and refund / request tracking numbers.

Order id: [protected] (1 item)
A...
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S
sandhya Pagedar
from Lonavla, Maharashtra
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Micromax canvas hue mobile phone

Address:400614
Website:www.snapdeal.com

It was very bad experience with snapdeal of purchasing micromax mobile phone. I had placed order for mobile on on 23rd march 2016 and i received product within two days. Upon receipt of mobile next only its half display became black. I immediately lodge complaint for replacement. But instead of replacing product within seven days as per assurance given i am again and again advised to attend customer care service center. I am working woman...
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P
Poddar Bhavesh
from Kolkata, West Bengal
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Received different or defective product from snapdeal

Address:Yavatmal, Maharashtra, 445001
Website:www.snapdeal.com

I ordered le dynora led when placing the order they shows me different product and sent me different product i received the product on 8/march/2016 and request for return or refund on 11/ march/2016 they told me they will pick up my product within 48 hr but yet not done my pickup after every 48 hr they called me and ask again again you wish to return the product...
So much facing the problem from snapdeal they are not resolving my...
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S
shivakoti
from Hyderabad, Telangana
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I have received used mobile that item price rs.1310/-

Address:Nalgonda, Andhra Pradesh, 508213
Website:snapdeal

Reference no: 21547699

Order id: [protected].

Snapdeal 4 times cheated me. 1st time i order door curtains. 2nd time water tank over flow alarm. 3rd time dress. 4th time mobile feel how you have cheated me. How can i keep my patience under control ? Even every time you have given me 24 hours and no credit is done but you have not given me any update of my refund status. I have waited 5 days. I am called you many...
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V
vijayk sirohi
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Mobile phone swipe konnect 5.1

Address:110094
Website:snapdeal

I purchased a mobile phone from snapdeal on 8 march 2016
It was defective there is no sound in phone speaker
Till today i am camplaining for this
Daily i call to company and they always said the same thing that
An engineer visit to my house
But there is no engineer.
I am frustrated now
They block my number so i call to company from an alternate number.
Please solve my problem....
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M
mrunal paunikar
from Mumbai, Maharashtra
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Dish tv hd+ installation not done

Address:Mumbai City, Maharashtra

I have ordered dishtv hd with one month platinum sport full on hd pack free with 2yr warranty order no.[protected] sub order no.[protected]
Only invoice copy send by you invoice dated 13 march 2016. And we have made the payment to your courier boy on instruction recived from your side that the dishtv will be installed after payment of the invoice only.
We are following from last 5 days with local installation team of dishtv....
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N
New New
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Defective product

Address:Ghaziabad, Uttar Pradesh, 201005

I had purchased a iball tablet from snapdeal on march 21rd and received a defective product on march 24th. I had raised a compliant on march 24th for a refund of amount. I was assured that an engineer will visit my place on friday but he never did and then i had to call more than 20 times and then i was assured that an engineer will visit my place on saturday and it never happened again. I have called them up in morning and i am now assured...
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R
rajdatt
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Lenovo a1000 cover

Address:Ratnagiri, Maharashtra, 416702

I ordered a lenovo a1000 cover 3rd class quality very cheap the worth of that cover is 50 rupess maximum they mentioned it as i hard case but i got it in ruber... now i wont buy anything online snapdeal se toh kabhi bhi kuch bhi nhi kharidunga and my order number is [protected]...
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T
T.V.Shunmugam t.v.s
from Tirunelveli, Tamil Nadu
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Mobile heating complaint

Address:Tirunelveli, Tamil Nadu, 627006

Model lenovo A1000 black
order no - [protected]
delivery date 29-03-16
pls replacement
emailid; [protected]@gmail.com
Thanking You
TV.Shunmugam
500a 7th croos st
kodeeswaran nagar Tirunelveli
mobile [protected]...
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K
kkishor20
from Ahmedabad, Gujarat
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Faulty product supplied by snapdeal

Address:380058
Website:www.snapdeal.com

SnapdealOnida s185flt-la 1.5 ton 5 star split air conditioner - white item code : dh143341 order no: [protected]

3 Reviews
Kk kkishor20 on Mar 18, 2016
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I purchased given product from snapdeal but they provide faulty product and Since last 30 days they not cooperating as well as not supporting. neither you replaced nor you give me return.

I have...
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N
Nabita Sinha
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not taking back the phone and not refunding my money

Address:827013
Website:www.snapdeal.com

I have ordered micromax canvas nitro whose order Id is -[protected] I received a used product.The accessories of phone were not packed and mobile battery was 30% that time this clearly shows snapdeal delivered a used product.Then i applied for refund they said it wil take 48 hours but now its more than 48 hours there is no call from them.They are completely doing fraud.My phone number is -[protected] if snapdeal members can see this kindly...
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A
Arsalan Kanjwal
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal not refunding money

Website:www.snapdeal.com

I recently purchased a canon dslr from snapdeal order id [protected] it has issues with foucs point they were not getting displayed on the focus screen after contacting snapdeal they told me to wait for 48 hours and i will hear a response from them but i never got any response from them so i called them back and told them the issue i was surprised to know that they are asking me to go to service center and get some job sheet from there then...
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S
seemant_1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Who i ordered but product is different

Address:New Delhi, Delhi, 110015
Website:www.dhamaalshop.com

Hello,

I order product containing memory card, earphone an charger, at 13 march 2016 but after 17 days, still i did't received the product.And also didn't any give positive response.It is fraud company. Customer care no.Never connected to anyone.
Given tracking no.Also invalid.
My order id is ds35283
Tracking no.: unidmsp 100365
And i recd this order 1 april thn i have opened my packet.I found innerwear.br...
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A
Amol1987
from Dhamtari, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Services and replacement

Address:Kolhapur, Maharashtra, 416004

I have ordering new water purifier but snadeal sending me used or old purifier, i was requesting many time to kindly changing my order and give me proper product until they should not attending to me also my request carefully its provide to me very dirty services and feedback from snadeal site,
kindly provide better services to customer and resolved to most top priority its difficult and problem...
i hope so in future its...
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Address:690512

Hi,

I have ordered febvilla purple net unstitched dress material, but they delivered red color dress material . I want to replace it with purple one which i have ordered.Please help.

Details
Order id: [protected] (1 item) details
Placed on 18 mar, 2016

Order processing has been initiated
10:41 am, 18 mar, 2016
Item is ready and waiting for courier pickup at suratbr...
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S
sukesh479
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunded money back

Address:New Delhi, Delhi, 110020
Website:snapdeal.com

Orderid : [protected]

i have ordered sony tv on 29th feb 2016 and cancelled. today date is apr1st, still i did not get my money back. i called to customer care more than 30 times . every time they will tell i will get my money back as soon as possible. but still i did not get . i am fed up with this snapdeal. it is not small amount also to leave it. please help me on this.

Thanks & Regards,
Sukesh...
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T
tru4ever
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No cashback even after 20 days

Website:Snapdeal.com

Snapdeal order id [protected], order placed on 4th march, i have applied a coupon code that promised me to get cashback of rs 50, upto march 18th. now today is 1st april but no response from snapdeal after calling them number of times, i have wasted my more than 100 Rs., just for calling them, for rs 50, always i fight with their executive but no positive response from them, poor service.. no customer satisfaction...please help me out with...
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D
devajyoti23
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal cancelled my order, took my money and did not return the money.

Address:110065
Website:www.snapdeal.com

I ordered for for a tennis racket (
Wilson Enforcer 100 Full CVR Tennis Racket Sr).

I accordingly paid with my debit card Rs 3999.

Snapdeal.com cancelled my order without any reason and then promised to refund my money.

But even after 17 days, Snapdeal.com has not refunded the money....
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Urmesh Ojha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Eveready 10 inches rf06 rechargeable table fan white

Address:Khordha, Odisha, 751024
Website:www.snapdeal.com

When i received the item (Order id: [protected] (1 item)) and installed it, the blades were not fitting properly and the screw provided with the fan was not attaching as shown. I launched a return/replacement query the very next day. The site showed that the replacement request is under process (Ticket id:[protected]. After 10-12 days i received a mail saying that this does not come under the replacement policy.
I have launched asked...
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