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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 482

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D
dheemanth
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund my money immediately

Address:Rangareddy, Andhra Pradesh, 500074
Website:www.snapdeal.com

I have ordered an Asus Notebook/Laptop Order no: [protected] on 17th march it delivered on 19th march.
Since i have received the laptop its display is blinking but suddenly after 3 days the display stopped working ( showing only blank screen).

I kept a refund request on 23rd march and i have called your customer care executives nearly 15 times (nearly 300rs bill) to know the status of my request but every time when...
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Address:682021
Website:www.snapdeal.com

I am neerajh from kochi. I had ordered for a sports sunglass from snapdeal on 30 march around 5.30 pm. Payment was made from my credit card and it was successfull. But i didnt get a confirmation message regarding my order from snapdeal just after the payment as i always used to get. I called your customer support cell and one mr.Sudarshan attended my query. He confirmed that my order has been placed successfully and that i will get the message...
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G
Geeth Sahan
from Hyderabad, Telangana
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Money return policy

Address:50055
Website:snapdeal

I have order a bag worth 570 on 2 march 2016 and i have not received the bag till 18 March 2016. So I have cancelled the order and requested for my money back. Its been 12 days now and no refund yet nor any communication from you guys. It is so annoying and I swear that I will never order anything again from snap deal and will also inform all my friends that not to use snap deal. I was told five different dates by five different people about...
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R
Ramez99
from Nellore, Andhra Pradesh
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Item was return to back but not send my money back

Address:523155
Website:Snapdeal.com

I'm purchase an mobile through Snapdeal. Com online shopping if it was fault I'm requesting the company for return accept my request and I'm send return to company through GMS coriour and it was reached to the company on the date of 19th March 2016 but not refund my amount back please take my complint against the company and save me please sir
Item name : TCL pride T500 mobile
Wroth : Rs 10499/-
Order ID:[protected]br...
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S
somshine
from Pune, Maharashtra
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5% hdfc cashback

Address:Pune, Maharashtra, 411014

In Aug-2015 i purchase on mobile of Rupees: 14999/- on that time their is 5% cash back offer is going. In term and condition they say's like it will be deposit in your account next 75 day's.

Now near about 6 month was gone but cash back not deposited to my account I called them more than 10 time to solve the query but they are not able to do that.

If possible then please don't prefer snapdeal.com for any kind...
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R
riya karmakar
from Kolkata, West Bengal
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Blue silk saree

Address:Kolkata, West Bengal, 2863477
Website:snapdeal.com/myorder

On 30th march 2016 i have recived blue silk saree . but it was not upto the mark so i want to return it. as soon as possible. i want to return this blue silk saree ... and make it fast .. i dnt like this at all so change it fast as soon as possible...
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A
arunchaouhanrana
from Mumbai, Maharashtra
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Wrong item send and don't accept the reverse pick up

Address:Ambala, Haryana, 133001
Website:snapdeal.com

Snapdeal.com — Wrong Item Send and don't accept the reverse pick up
Ar arunchaouhanrana on Mar 30, 2016
Dear Sir, I have ordered Trident Set of 12 Cotton Towels - Pink Order ID: [protected] (1 Item) Placed on 17 Mar, 2016 and snapdeal sent me the 2 Led bulb and when i have complained to [protected]@snapdeal.com he told me we have sent correct product i have also a video unbox the item if snapeal does not pick the material...
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M
manisharty
from Kota, Rajasthan
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Extra charge more than mrp

Order ID: [protected], Placed On 27 Mar, 2016
the packet recieved has mrp Rs 4300/- where as amount charged by you is rs 4690. pl clarify the difference amount charged ....
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A
Apsrivast
from Delhi, Delhi
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Feel cheated. Trust pay have no meaning

Address:400094
Website:snapdeal

Reference no: 21124108; Order ID: [protected];

I got a call from Snapdeal customer services. I told her that the product I received is not of good quality. It is the cable that you get on road side in 50/-. I have paid for the original product and not a bad quality product that I have received.

I was told that it is electronic product (a passive cable being electronics ?) and hence I should take it to the Samsung...
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Address:560017
Website:snapdeal.com

I did a order on Dec2 nd for which snapdeal people said they will do a freccharge account 400 ruppes.

till now i have not recieved any cashback and called snapdeal people 50 times, they dont know that there was an offer also.

after 50 times of call, they said yu have to recive cashbacj and thye are working on my case..

its almost 2 months and i still dont have any update.

These people...
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S
saura17
from Delhi, Delhi
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Referral bonus not given... Cheaters

Website:snapdeal.com

I have not received referral cashback

Details of my order

Order number: [protected]

Your email id: [protected]@gmail.com

Friend's email id: bhuyasi.[protected]@gmail.com

Your mobile number: [protected]

Friends mobile number: [protected]

I am still waiting for reply from snapdeal since last 15 days...

Very poor customer support...
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S
ssvipinss
from Bengaluru, Karnataka
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Regarding refund

Address:Bangalore, Karnataka, 560077
Website:snapdeal.com

Hello i am vipin kumar..
I am trying to give whole information as your meassge is come and their written your message is too short.
I placed a order thorugh snapdeal on 7 march 2016.delivery time was 12 march 2016. I wait till 12th but product was not come.
Then i complained to snapdeal.they said they dont know why product is not come.
After that they incresed delivery time till 18 march.
But till 18 i was...
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H
Hannah Sunitha
from Mumbai, Maharashtra
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Expired herbalife products delivered

Address:Hyderabad, Andhra Pradesh, 500003
Website:Snapdeal.com

Order no [protected] dated 6th Mar date of manufacture 01/09.
Complained on 13/3/16 .said they will replace within 3 days, waited for a week and called again. This time reply gjven was that we didn't pick call when did not receive any call. We gave alternate number around 26th mar when we called again. They said they will replace it by 28th.
But till date there has been no call or replacement on....
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Address:Bangalore, Karnataka, 827012
Website:www.snapdeal.com

I have ordered an product from snapdeal but they deliverd me the wrong product for which i asked them to replace it then they talked to me rudely saying we dont take gurrantee that next time this ll not happen again den i asked them for refund they said ok you can take your refund. But instesd of paying back in my account from which i paid they transfers that amount to frecharge acount where i was not able toh use thay amount . Then they...
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Address:110086
Website:Sanapdeal.com

Hi,

I purchased this phone on 15/feb/2016 found this a faulty product and i register the complaint against it on 17/feb/2016. I call to customer care daily they always say a same line "your case has been assigned to the consern team/person". However my problem not yet resolved i don't yet received any phone call from the customer care.

My Order Id- [protected]
My Case no.[protected]
Sub order id-...
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M
Mohit kinger
from Mumbai, Maharashtra
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No response from snapdeal for my refund

Address:New Delhi, Delhi, 110065
Website:snapdeal.com

This is in reference to my order id [protected]( m4 aqua dual),
Received on 22.3.2016.
As the item was faulty i had placed a return request on 23.3.2016
(Reference no:[protected] . I had also not received usb cable in
The box (Reference no:[protected].
Item was already opened, it was already used, flashlight was not
Working, microphone was having problem.
Now i have received a doa certificate...
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D
devam_khurana
from Delhi, Delhi
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Defective piece received

Address:110023
Website:Snapdeal.com

Tell me When someone will come to see my defective phone which i have got on 28th march and filed the return on same day. I trusted snapdeal but now will never recommend it to anyone. Trustpay is nothing bcz snapdeal is something which i can't trust now.
Please atleast send someone to pick my phone and return my money. If this would happened with flipkart or amazon .Tull Now my item have been picked up twice
Today snapdeal...
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S
Sathish Sathiya
from Chennai, Tamil Nadu
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Mobile phone

Address:Chennai, Tamil Nadu, 600087
Website:snapdeal.com

Dont make fake statement in ur Website like 7 days replacement or refund

For a One day Replacement process Snap-deal send mail Like this.

Please contact Xolo’s service center to get your XOLO Era 4G 8GB Black repaired

Your purchase has a manufacturer warranty which requires you to visit Xolo's service center if you face any issues with your item. Make sure to carry a copy of the invoice with...
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R
rcmkkskp
from Delhi, Delhi
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Canon sx610 20.2 mp digital camera (black)

Address:Khordha, Odisha, 751003
Website:snapdeal.com

Snapdeal.com doesn't refunding my money back. Customer care of Snapdeal, each day says " Money will be refunded within hours" since 19th of march 2016.Now 11 days passed, nothing changed.Today Snapdeal.com said the same that money will be given back within 24hours...Each day they were saying the same statements...I uploaded a screenshot(Proof) of email showing Snapdeal.com 's statements to return money
.
Order ID: [protected]...
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S
Sudhakarrao Laveti
from Ernakulam, Kerala
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I place safari zoom back pack bag but i received vim jell bar

Address:532123
Website:snapdeal.com

Hi..

i placed safari bag but i received vim jell bar...i want to file complaint on snapdeal...i want that item immediately...other wise i want my money..

i called to customer care number but the are not given any replay

i mailed so many times but they are giving replay as under process only from last one week onwards...

i sended that images also...
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