Snapdeal.com Complaints & Reviews

I have requested for return of one product with Order ID: [protected] (1 Item) since 17th of feb 2016 but it was not picked up after 19 times contacted to customer care.If you asked to customer care fellow to pass the phone to senior executive that unprofessional fellow simply tell i am the senior person.In the competitive market if you guys doing these type of then at the end of day "Tumse na Hopayega"...

I ordered one item from snapdeal. Product cut off date is 23March 2016. Product was not delivered to me. Regarding my product snapdeal not given any call message or Mail to me. I called snapdeal paid number and ask why my product is not delivered to me then costumer care employe told me some Courier service problem is there so we enable to delivered your product. I raised complain on 24March 2016 (snapdeal didn't Info me your product is not...

Order no. [protected] with ref number ref 20420739, 20077186, 20897720, 21277923 ...Product name lowepro dslr video fastpack 350 aw (Black) .
Snapdeal said they arranged pickup for the product on 3rd march with tracking number of gati is[protected]. The product picked up on 18 march. And now 9days passed still no update from snapdeal about my refund.
Everytime i call they said to wait for 48hrs. I called at least 20-24 time to...

I have ordered first time on snapdeal but I have not get my product . I ordered my product on 22 March and company give me the time of 24/26 March but I does not get product till 26 March . I think that this company will give me good service but not .Such a poor service. I never going to order again on this site. My first experience is very poor.
My order no :[protected]
My complain no :21367545...

I ordered a Flow Buzz Bluetooth 5.1 Speaker System (Order ID: [protected]) on 13th march and product was delivered on 15th march. I checked the product and found there is sound quality issue in the product so on same day I put request for return of this product. And I had returned this product next day on 16th March 2016. Now It has been 10 days snapdeal is not refunding my money. Whenever I called up to customer care I get an assurance that...

Veryyyyyyy worst service delivery just cheating to the costomer very worst service.I order plastic set 10 of March same day I complain to reverse pick .but they picked up in 21 March ten days now 30 March not yet they refound my cash to wallet or in any form my oreder no is [protected].several time I called them only they take time.if they cont do proper service than how can they eat consumer amount....

Dear concern.,
I purchased intex cloud swift cloud 4gb ram / 16gb rom on 09.03.16. After 5 days and 5 times14.03.16, 15.03.16, 21.03.16, 24.03.16 & 26.03.16 i raised a complaint for receive faulty product. We requesting to snapdeal.com pick my device then refund my amount. My complaint number is 20807531 and mobile order number is [protected]. Till now we didn't get any conformation call from snapdeal.com. Please help us. Thank you...

I ordered a Xolo Era 4g phone on 4th march and product was delivered on 6th march. I checked the product and found there is network problem and front camera not working so on same day I put request for return of this product. But customer services of snapdeal are pathetic and after 20 days of my return request snapdeal has not taken any step for pickup of phone. Whenever I called up to customer care I git an assurance that issue will be resolved...

This is regarding suborder id: [protected], which is a fake ps3 sony controller and whereas listing says its genuine and after repeated complaint snapdeal didn't took any action against it. Everytime they reply with single excuse that your sony black playstation 3 wireless controller, order no. [protected] is not covered under our trustpay returns policy
Your item cannot be returned/replaced for the reason you have specified.
But...

Snapdeal confirmed delivery between 23rd march 2016 to 25th march 2016. The day has ended and yet no response on delivery. Ecom express, the so called courier service confirming that product will be delivered by 28th march 2016. A service from both snapdeal & ecom express. Not at all happy with their delivery service and not even the customer care service who wants me to call back next morning for speaking to his manager.

Done...

I buy a phone from snapdeal and place a replacement request and ordered new phone from snapdeal and when the new phone came to me i asked the courier boy that i also request a replecement of my phone then the courier boy said give me the phone i will take it to the snapdeal and pay me for this phone and i do the same but later on i asked for my money to snapdeal they say that your payment is under process and there is no any response is taken...

I had made payment for Zooker 2 bluetooth speakers, payment has been deducted but they are telling order has not been confirmed i told them to confirm it from your side, then they are telling we can't do so, we will refund the payment with in 48 hours, now 60 hours gone and refund is still not initiated. refrence number for case is: 21220713, please suggest what i can do in this case as my hard earned money is got blocked.
date of...

Dear Snapdeal,

This is in regarding my complaint request 20929183 against Order number [protected].
I am writing this in frustration as Snapdeal commitments are like bubbles which keep bursting and I am facing it since last 10 days.

I have written so many follow up mails to customer care, raised complaints from help center, posted on social media like sanpdeal FB page and made many calls to your customer...

Sir last week I had send you mail after that you called me back and assure me that in between two business days I got call from your site for returning my order unfortunately I have got no call and that's really frustrating now I compell to register a case in consumer court and I think then you understand me problem and I also warning you that I also demote your online firm by using social media....

I had ordered the following two items an LG Front load washing machine and washing machine cover on[protected] through Snapdeal. I had received the washing machine on 1st March and found that the delivered product was defective hence we requested Snapdeal to refund the washing machine amount. The customer care executive said that the system is updated and money will be refunded after collecting the product. But he has incorrectly updated...

I ordered Colourslowcashew Purple Brasso Saree against the order [protected].Thereafter Snapdeal confirmed my order and then cancelled it!How can it cancel any order without the consent of the consumer.Moreover it states the order was cancelled due to a technical glitch but this is a clear cut case of deficiency of service! I however want my product to be delivered or i will have to reach the court and file a case!Thank you...

I have placed an order a travelling bag from snapdeal, the product they claimed as American tourister travelling bag large. but when I received it it is found that it is not an american tourister. It is AT. the bag doesn't worth even Rs.1500 for which I paid Rs.4400. On website they shows the product as American Tourister with price Rs.8800 and discounted price Rs.4400. This is an example of how the snapdeal cheats the people.
The...

I have purchased a mobile which is found defective about 12 days ago from this site-snapdeal.com but i have not get my replacing order till now.there is no any response seen from this company.company is not following their replacing policy of replacement within seven days.i am very dissappointed from this.
product details-micromaxs301 4gb black, item code-GC1037496, ORDER NO-[protected], SUB ORDER NO-[protected].TICKET ID NO[protected]....

On 18 the we on 18th we received Asus zenfone 2 laser but the phone was defective so which place so we who is founder we placed replace order we got the order no for replacement the staff employee called is and assured our replacement but from last three days I have been calling to customer care about the phone replacement but they give us only empty promises of their engineer being visiting the phone verification i m completely lost faith...

Re: Snapdeal Order no [protected] dated 16th March '16. Wrong type of product ie. Bike Helmet sent; Helmet returned vide AWB no SND2435421 dtd. 18/03/2016. but money not refunded.
Was assured that cash would be transferred to my Bank Account the details of which were provided and was provided a reference No 21025844 dt. 18/3/16
Again called on the 21st and told that amount was transferred to my Freecharge A/c and that I would...