Snapdeal.com Complaints & Reviews

I ordered a philips soundbar on 15th November, It was delivered on 25 th November ..
I received a partial order, power adapter was missing, so I marked it for return on 25 th November itself ..

From that date, it has been about going to 3 months and I have called snapdeal atleast 50 times .
Every time I was told that resolution will be provided within 2 days but all in vain .

I m a colg student and my money has been struck in a infinite loop with them, I m unable to clear my colg fees due to this as I already purchased another speaker.
They have no respect and care of customers's emotion .
All they do is just fool you.

I bought this phone XOLO balck 3GB from Snapdeal.

Order ID: [protected]

I did complaint against snapdeal on Jan 20, 2016

but they did not solved my problem yet. and given me wrong email id. now not responding about my issue.

I want my money back.

The complaint reference number is 18239458 order number [protected] places on 22/01/2016 Avon New York Combo of 3 Nutra Effects Day Cream, snapdeal you can’t do anything, its very same. Whereas you tell us Creativity is at the core of business values. Your team is given the freedom to take informed, responsible risks. you believe in doing the right thing under all circumstances. you have always taken pride in your culture. There are some core values that have been inherent and integral part of your success story. These values are a pure reflection of what is important to yours as a Team and Business. Your customer had withdrawn her complaint without any justice because yours bad Policies with bad customer care support Now I am asking you this is part of your success story, this type of pride in your culture. I am sure that your every words now fake .its same, same, same………………………………….

I have purchased hindware faucet using Order ID: [protected]
but payment showed some error and order get cancelled
but amount debited from my account
i raised a complaint against same
but havnt received any solution
this is third day from order havnt recieved refund till yet

Hi, We are book on i phone 5s 32GB online snap deal, Date of order[protected], Phone price is @ 32099 But I phone is box MRP IS 30, 000 Thirty Thousand mentioned, Bill generated 32, 500.. matlab jis phone ki cost 30, 000 thirty thousand usko company wale 32099 ka sell kar kare hai market ma jo ki bahut hi galat hai inke upar jaldi sa jaldi action hona chaiye.. jago garhak jagooo..
maine phone ka bill and phone ka box ki attached ka raha hu..

Dear Mr Bahl,
I had ordered a shoe and shirt from your portel which i sorry
to write got wrong ones.
kindly replace both of them and get my money deposited to my account

order id- [protected]
[protected]

regards
Vijay singh
[protected]

Hi team,

I have cancelled order from snapdeal.com as on 15th January 2016 as order id :- [protected]
As informed by the

[protected]@snapdeal.com

In case you wish to continue with the cancellation, do not accept the delivery (return the delivery). Once we receive the returned item, we will initiate the refund in your bank account.

So i had not accepted delivery of order but refund amount of my order is not received yet.

I would request you to please help me out to get refund amount.

Hello Sir,

I(Rana Singh) am complaining on behalf of my wife. My wife(Puja Singh) has ordered a Dress material from the snapdeal.com. Her ordered no is [protected] of amount Rs 999. She has paid full amount by COD. The delivered product was not good, hence she cancelled the order. Next day their representative picked up the dress. After 45 days of reverse pick up, we didn't get refund. We called many times and got the same response but not yet received refund amount.

Please do need full.
Order no: [protected]

Thanks,
Rana Singh
Mob No:+91 [protected]

My name is Ginij. My order no. Is [protected]. I bought a wrangler jeans from Snapdeal. I usually wear a 30 waist jeans and I ordered the same from a different brand. It got delivered at my home but there were some fitting issues with it. I requested for a replacement in 32 waist at the same moment. But the customer service took 3 days to reach me. I Emailed them twice to call me after 4.30 as before that I am at my office and my phone is in my locker so I can not pick up your call. These guys keep on calling me at 10.00 am or 10.30 am and then I got an Email that we are not able to reach you. I have provided an alternate number to them on my Email but no body bothered to call on that. Nobody from snapdeal bothers to ready any of the special information provided by the customer. Now they are saying we will issue a refund and you can choose anyother product. I got the jeans on a deal and I am pretty sure that its not going to be at that price again. They are not even saying that you can chose any other product and we will provide a promo to use or we will help you with the price. Just a dumbline line 'we will refund all your amount back" why the hell you took if you can fulfill our order. This is the worst experience i had with snapdeal. I AM GOING TO UNINSTALL THEIR APP AND WILL NEVER USE SNAPDEAL TO SHOP AGAIN. WORST SHOPPING EXPERIENCE EVER.

Recently I brought a mobile from snapdeal.but unfortunately when I charge it full it gets switched off after an hour or less... please help.
Phone is only one month old...

I bought a tshirt in October 2015. I am submitting this complaint in January, as I still haven't got the refund. I contacted the customer care several times, and they have asked me to give my account statement to them. On asking my bank, they told me that I should not give my account statement to any third party. They told me that they would provide refund inn sd or freecharge cash, but I haven't got the refund even now. My email with which I am registered on snapdeal is [protected]@gmail.com and the order number for this complaint is [protected]. Hope this is resolved.

Fast Trax Lifestyle Shoes
Order ID: [protected], Placed On 09 Jan, 2016
order was canceled on 15 jan, 2016
i placed order with debit card.
still not received my refund of 349/- Rs.
i also send passbook statement.(photo of front page and jan month full statement)
i loss my more than 40 Rs for calls to snapdeal for my 349 Rs.
what should i do?

5 Star Rating for Fraud & Lootne k liye
Battery Over Heat like Damage Your Ear or body
Battery Heat like Heater you Can Cook on this
3G Not Working
Every Time Network Issue
No anywhere 2G/3G Network
Very Bad Product of infocus
Poor RAM
Poor Performance
Poor Storage or Internal Memory
Call Network Error in Every 2 Minute
Apps Hang when play
Snapdeal Dikhata kuch hai aur delivered kuch aur karta h
Snapdeal bakwas hai ispe Shopping mat karo
Maine mobile kharida tha Snapdeal se
Snapdeal ne Mujhe Kharab mobile diya aur ab wapas bhi nhi le rha
maine turant return request daal diya tha.

I am placing the order no [protected] Hygia Air Steriliser
I received item but i am not received Invoice copy kindly provide invoice copy. Product is also defective kindly change this product. I try to download the invoice but there is not any option for getting invoice. Kindly mail invoice to my e-mail id.

My Surya apex gas stove blast am complaint to snap deal. Then one call came from snap deal ([protected])he told your money refund to your a/c so you told about a/c details, card number etc, . In my a/c cash balance Rs. 4, 200/_ he withdraw full amount in my a/c . Then am call to this number he told with in one hour that amount credited in my a/c. Kindly rectify that issue and refund my money.
Regards
Christu Rajan
[protected]/602

Please refer to my order [protected] and product Lenovo Yoga 500 2-in-1 Laptop (80N400MRIN) (5th Gen Intel Core i7- 8G RAM- 1TB SSHD- 35.56 cm (14) Touch- Windows 10- 2GB Graphics) (White).
The invoice sent with product had incorrect serial number.
In this regard I made several call to customer care on phone and also raised complaint having reference number 18171090 and 1832244.
My registered mobile number is [protected] and is the coverage never misses.
I got a reply that snapdeal was trying to contact me but there was coverage issue.
I still not discovered when I sent the image of serial number of machine why snapdeal team is procrastinating the issue.
This is the worst kind of service while dealing with petty problem.

I ordered micromax canvas spark q380,
after receiving mobile mobile not working properly, hanging a lot and touch not working properly.
i requested for return the product in snapdeal,
i got a call from customer care and they told me to visit service center,


this is the way snapdeal cheating customers,
after purchasing product from snapdeal we have to visit service center,

again i requested for return the product Order ID: [protected] Reference no: 18403689, they are closing my compliants by giving missed calls,

i want replacement or refund of this product.

and i request to customers dnt buy from snapdeal

In 15 days before I want surya apex AP04 3 burner gas stove. When January 20th I am opened, With in burning 5 minutes gas stove blast and all glasses broken.
Worth of gas stove is 2999. Kindly give reply for this complaint .

With Regards

Christu Rajan.M
[protected]

Hi,
This is with regards to purchase of Philips JMG in Nov 2015 through P.o number : [protected]
I had purchased it online an at time of purchase attached 2 complimentary offers
Offer 1 -- 10% Cashback if payment made through HDFC Bank
Offer 2 -- Free charge coupons
Unfortunately none of the offers were credited however upon notifying Snap deal Team, free charge coupons were credited and I was informed that 10% cashback will be credited to HDFC Account in Jan 2016.
There was no amount credited back till 18th Jan 2016 hence I wrote to Snap deal Team along with screenshot of complimentary offer and they came back informing that as per their TnC, cashback was to be credited only upon purchase through Snapdeal App and not Website.
This was not acceptable since while purchasing, there was no such specification NOR was there any notification to refer detailed Terms & Conditions and hence a customer would look forward to what was reflecting and promised while making purchase.
Please refer screenshot and help me get resolution since Snapdeal customer care has clearly informed that they cannot give cashback credit as it is website purchase which is not acceptable since attachment itself talks about their only communication while purchasing

I had received following mail from: "snapdeal"
Subject: you got lucky! Get radiant skin with avon for free!
Date: fri, 22 jan 2016 07:26:32 ist

Get radiant skin with avon new york nutra effects day cream

Grab it now use promo - avf1e29de721 buy now

Terms & conditions
This offer can be availed by only first 10, 000 customers.
The promo-code is valid for 2 days (Applicable only once).
Promo code is applicable only for this product.
Free delivery
To see the offer i had placed order vide order id : [protected] placed on 22 jan, 2016 for
Avon new york combo of 3 nutra effects day cream. But sorry to say when i applied promo code then surprise to see this type of display

Item detailsquantitydelivery optionssubtotal
Item avon new york combo of 3 nutra effects day cream
1 estimated delivery:26 jan - 30 jan - free
Total: rs. 45 enter promo code avf1e29de721
Apply sorry! You are late. This promo campaign has expired.
Gift wrap not available you pay: rs. 45
Proceed to payment whereas amount had been paid by me & also asking a question to snapdeal.com, how that day was my lucky day? No answer, for this connection several times contract with customer care support & snap deal help but sorry to say that still to time i have not received any positive answer /response from their side .