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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 514

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P
Parth13
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order cancelled but refund not received

Address:380008
Website:Snapdeal.com

Hi team,

I have cancelled order from snapdeal.com as on 15th January 2016 as order id :- [protected]
As informed by the

[protected]@snapdeal.com

In case you wish to continue with the cancellation, do not accept the delivery (return the delivery). Once we receive the returned item, we will initiate the refund in your bank account.

So i had not accepted delivery of order but refund...
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Address:Ahmedabad, Gujarat, 382424
Website:www.snapdeal.com

Hello Sir,

I(Rana Singh) am complaining on behalf of my wife. My wife(Puja Singh) has ordered a Dress material from the snapdeal.com. Her ordered no is [protected] of amount Rs 999. She has paid full amount by COD. The delivered product was not good, hence she cancelled the order. Next day their representative picked up the dress. After 45 days of reverse pick up, we didn't get refund. We called many times and got the same...
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G
Ginij
from Delhi, Delhi
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Replacement

Address:New Delhi, Delhi, 110085
Website:Snapdeal.com

My name is Ginij. My order no. Is [protected]. I bought a wrangler jeans from Snapdeal. I usually wear a 30 waist jeans and I ordered the same from a different brand. It got delivered at my home but there were some fitting issues with it. I requested for a replacement in 32 waist at the same moment. But the customer service took 3 days to reach me. I Emailed them twice to call me after 4.30 as before that I am at my office and my phone is...
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G
gbilal
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Fault in mobile

Address:190006

Recently I brought a mobile from snapdeal.but unfortunately when I charge it full it gets switched off after an hour or less... please help.
Phone is only one month old......
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V
Vanaj
from Mathura, Uttar Pradesh
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Non refunding or order

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I bought a tshirt in October 2015. I am submitting this complaint in January, as I still haven't got the refund. I contacted the customer care several times, and they have asked me to give my account statement to them. On asking my bank, they told me that I should not give my account statement to any third party. They told me that they would provide refund inn sd or freecharge cash, but I haven't got the refund even now. My email with which...
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S
supanshah2151
from Mumbai, Maharashtra
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Refund not received

Address:Ahmedabad, Gujarat, 380013
Website:www.snapdeal.com

Fast Trax Lifestyle Shoes
Order ID: [protected], Placed On 09 Jan, 2016
order was canceled on 15 jan, 2016
i placed order with debit card.
still not received my refund of 349/- Rs.
i also send passbook statement.(photo of front page and jan month full statement)
i loss my more than 40 Rs for calls to snapdeal for my 349 Rs.
what should i do?...
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T
todayasif
from Vasai-Virar, Maharashtra
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Fraud

Address:Thane, Maharashtra, 421302
Website:www.snapdeal.com

5 Star Rating for Fraud & Lootne k liye
Battery Over Heat like Damage Your Ear or body
Battery Heat like Heater you Can Cook on this
3G Not Working
Every Time Network Issue
No anywhere 2G/3G Network
Very Bad Product of infocus
Poor RAM
Poor Performance
Poor Storage or Internal Memory
Call Network Error in Every 2 Minute
Apps Hang when play
Snapdeal Dikhata...
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N
Navneet _111
from Delhi, Delhi
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Hygia air steriliser complain regarding product invoice

Address:New Delhi, Delhi, 110052
Website:www.snapdeal.com

I am placing the order no [protected] Hygia Air Steriliser
I received item but i am not received Invoice copy kindly provide invoice copy. Product is also defective kindly change this product. I try to download the invoice but there is not any option for getting invoice. Kindly mail invoice to my e-mail id....
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C
christurajan
from Hyderabad, Telangana
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Snapdeal named forgery

Address:Chennai, Tamil Nadu, 600061
Website:Snapdeal

My Surya apex gas stove blast am complaint to snap deal. Then one call came from snap deal ([protected])he told your money refund to your a/c so you told about a/c details, card number etc, . In my a/c cash balance Rs. 4, 200/_ he withdraw full amount in my a/c . Then am call to this number he told with in one hour that amount credited in my a/c. Kindly rectify that issue and refund my money.
Regards
Christu Rajan
[protected]/602...
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A
ashishbce
from Mathura, Uttar Pradesh
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Did not provide correct invoice

Address:Firozabad, Uttar Pradesh, 283203

Please refer to my order [protected] and product Lenovo Yoga 500 2-in-1 Laptop (80N400MRIN) (5th Gen Intel Core i7- 8G RAM- 1TB SSHD- 35.56 cm (14) Touch- Windows 10- 2GB Graphics) (White).
The invoice sent with product had incorrect serial number.
In this regard I made several call to customer care on phone and also raised complaint having reference number 18171090 and 1832244.
My registered mobile number is [protected]...
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R
Ram Venkatesh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A return / replace request is under process (Ticket id: 18266830)

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:SNAPDEAL

I ordered micromax canvas spark q380,
after receiving mobile mobile not working properly, hanging a lot and touch not working properly.
i requested for return the product in snapdeal,
i got a call from customer care and they told me to visit service center,


this is the way snapdeal cheating customers,
after purchasing product from snapdeal we have to visit service center,
br...
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C
christurajan
from Hyderabad, Telangana
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Surya apex ap04

Address:600061
Website:snap deal

In 15 days before I want surya apex AP04 3 burner gas stove. When January 20th I am opened, With in burning 5 minutes gas stove blast and all glasses broken.
Worth of gas stove is 2999. Kindly give reply for this complaint .

With Regards

Christu Rajan.M
[protected]...
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S
Snh Shah
from Bengaluru, Karnataka
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Cashback not credited and now snapdeal showing tnc

Address:380015
Website:www.snapdeal.com

Hi,
This is with regards to purchase of Philips JMG in Nov 2015 through P.o number : [protected]
I had purchased it online an at time of purchase attached 2 complimentary offers
Offer 1 -- 10% Cashback if payment made through HDFC Bank
Offer 2 -- Free charge coupons
Unfortunately none of the offers were credited however upon notifying Snap deal Team, free charge coupons were credited and I was informed...
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J
jhuma deogharia
from KOLKATA, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

"promo code scam " big scam in 2016

Address:New Delhi, Delhi, 110020
Website:www.consumercomplaints.in/www.snapdeal.com

I had received following mail from: "snapdeal"
Subject: you got lucky! Get radiant skin with avon for free!
Date: fri, 22 jan 2016 07:26:32 ist

Get radiant skin with avon new york nutra effects day cream

Grab it now use promo - avf1e29de721 buy now

Terms & conditions
This offer can be availed by only first 10, 000 customers.
The promo-code is valid for...
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A
avm1980
from Lucknow, Uttar Pradesh
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Urgent battery replacement required

Address:Lucknow, Uttar Pradesh, 226012

Dear Team,

I Had ordered T Series SS900 4GB Blue Vide order No. [protected] and since the item was to be gifted it was not opened, only on 23th January 2016 it was updated that the battery of the mobile set is not taking up charging. I request you to kindly arrange for a replacement as the said gift have been returned to me with the same reason

Regards
Advocate Amit Mahajan
[protected]...
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R
Rocky2016
from Kolkata, West Bengal
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Faulty product delivered

Address:Kolkata, West Bengal, 700039
Website:www.snapdeal.com

I had ordered for I Ball Tablet...but the item that was delivered was not as shown and was defective. Had tried contacting Snapdeal on the customer care number but its just a recording...no one picks up...Even tried for a refund online but nothing is happening..they are not even bothered to respond to the email sent across and its been more than 10 days now.

My order ID - [protected].

Pathetic customer support...
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R
rahulsharmafor
from Delhi, Delhi
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Overcharging in weight

Address:New Delhi, Delhi, 110018
Website:snapdeal.com

Do not purchase anything from snapdeal.com This Company always taken higher amount in logistic charges from the seller and it effects on customers.

This company without any prior intimation increase the logistic charges. This company taken 200 Rs logistic charges form seller on 500 gm and this company shows that this product is 2kg product.

So if anyone will purchase from snapdeal it effect clearly on snapdeal....
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A
AmitabhGarima
from Etawah, Uttar Pradesh
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Damaged product - refund my money

Address:Jaipur, Rajasthan, 302017
Website:www.snapdeal.com

I ordered "Awesome Fa BLack dial Rubber Digital watch: OrderID : [protected]
I received a non-working product. Everything is new but it is not working. What should I do with it? I ordered it for my son but when I opened, it was not working. I feel so embarrassed. Please refund it....
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Address:Gurgaon, Haryana, 122017

Snapdeal Cheats and Forces refund in free charge account to force customer to use free charge

here is what I wrote to Kunal Bahl/ snapdeal grievance

Mr kunal bahl,

You cannot force customer to take credits from snapdeal in freecharge.

I do not want to use freecharge.

Free charge is not a bank,

This activity by snapdeal is unlawful and wrong,
br...
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R
Ridhima Singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Different sizes of shoes in a pair

Address:Gorakhpur, Uttar Pradesh, 273004
Website:Snapdeal

I ordered loafer, flip flop Lotto sports shoes gym bag and sunglasses combo, sport shoes size 9, loafer sizes 9, flip flop size 9 order number [protected], suborders number [protected].
I have got different sizes of Lotto sport shoes in a pair one shoe of size 9 and other one size is 7....
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