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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 517

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A
Akash Kedia
from Digboi, Assam
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Return of money

Address:Burdwan, West Bengal, 713303
Website:www.snapdeal.com

I ordered a Canary London Black Sleeveless Polyester Quilted And Bomber Jacket on 8 January from SnapDeal i gave the payment option as COD and it was successfully placed i got my ordered on 14 january but the size was small for me so i requested a replace complain at it was successfully placed but after 1 day i got an email and a message on my phone that please share your NEFT details and bank details with us as your request of replace has...
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G
goandstandup
from Jaipur, Rajasthan
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Non refund of money deducted for failed order

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I had purchased a product from Snapdeal.com on 9/11/2015 for an amount Rs 949. But due to technical problems at their end the payment was not redirected to the confirmation page and hence the order was not fulfilled by Snapdeal. But my money was deducted subsequently from my bank account (via Master Card debit card payment – Bank of India debit card). Also Snapdeal didn’t send me any order Id for this failed transaction.

I...
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M
Monster Rajat
from Guskhara, West Bengal
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OD13191484210 didnt got my refund

Address:713341
Website:snapdeal.com

I called 100 times its across 1 months and I m still waiting for the refund.All my trust on snapdeal is gone.snapdeal u just ****ed us...
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R
rajavelmech
from Delhi, Delhi
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Non refund of amount

Address:Chennai, Tamil Nadu, 600042

Order ID: [protected], Placed On 29 Dec, 2015 Customer Information Email: [protected]@gmail.com Total Rs. 1, 233 I ordered the item IBS Breakfast Adjustable Portable Table - Red on . i have paid the amount of Rs 1233. i have returned the item. they didn't refund my amount so far....
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S
SngMritJay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal customer support case # 16667120:

Address:New Delhi, Delhi
Website:www.snapdeal.com

These guys are making fool. Zero level of professionalism. Its been 20 days I have raised the complaint for reverse pickup. But still there has not been any attempt. False promises. Even they have closed my return request. Pathetic service. Snapdeal Customer Support Case # 16667120: Shop at your own risk....
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U
ushpinder kaur
from Mumbai, Maharashtra
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Non refund of amount

Address:Mumbai City, Maharashtra, 401107
Website:snapdeal.com

Regarding order no [protected].I have couriered maroon kurta with pants but refund of Rs 702 still pending .Inspite of writing to them number of times and providing my bank details they are not responding.Its been 20 days since i am writing to them.They have refunded RS 170 the courier charges.but main amount of Rs 702 is stll pending.Very poor customer care service....
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S
singh16
from Krishnanagar, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defect shoes

Address:Paschim Medinipur, West Bengal, 721101

Defect of my shoes nike dual fusion top of the shoes net cut date 20/12/015, invoice number s76426/15- 16/17931invoice number date 07/10/2015 I want replace of my shoes....
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Address:Thane, Maharashtra, 421301
Website:www.snapdeal.com

Hii, This is Tushar Dhuri .I placed an order on snapdeal on Order ID: [protected] The order is combo of yu yunique smartphone and a sony powerbank.To my utter surprise, i received only a powerbank and not the smartphone.Before placing the order i checked it clearly and took screenshots of the webpage and after placing the order, i receive the emails as your order for yu yunique smartphone and power bank is confirmed and relevant updates. When...
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J
jitender.ymca
from Srinagar, Jammu and Kashmir
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Snapdeal is not returning my money for order number 10889048336 due to bugs in their app

Address:140603
Website:snapdeal.com

Hi All, This is true and real time experience with Snapdeal. Kindly read it for your betterment. I have purchased some products from Snapdeal and I raised a return request on the same delivery date on its app. But Snapdeal is not agreeing to return my money due to greediness. My order number is [protected] and return request is 16991447. Snapdeal is giving excuses due to errors and bugs they have not processed my request. I followed up...
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M
mehta_lalit83
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Prestige hob

Address:110059
Website:www.snapdeal.com

[protected] order number and the prestige hob which i rcvd. Now my question is when we go the shop, we see the object closely the working and the color. Now when we buy from the website, we see the picture and the description now from the picture it was looking like white/black. When I read the description for my hob it was grey/black i was hoping that it is matching with kitchen furniture and the color. so i bought it and when i rcvd it...
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R
raj kumar luthra 1952
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Infocus m810 cash back issue

Address:New Delhi, Delhi, 110032

Team snapdeal, i never seen such a bad service in the past from any online retailer, which i witnessed with you guys . after several mails & calls still i did not receive my cash back due on 31st Dec 2015 for my purchase of In focus M810. My complaint No. is 16903950 . Please guide what should i do to get your attention and intention to solve my concerns Regards Raj Kumar Luthra [protected], [protected] [protected]@gmail.com...
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J
jayshree raval
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Resham fabric lehjenga

Address:Thane, Maharashtra, 401203
Website:snap deal

6th time wrong deliverer product and damage quality worst they are not taking any action this is not acceptableness and i m fruted about your service .your person was telling was change your seller .i ordered in snap deal not a seller its your look out not mine .i wanted my refund and with all amount . my num [protected]...
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S
sachinsi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

10% cashback not received for the order placed

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Snapdeal complaint number : 14047715 Snapdeal order number : [protected] I placed above order on 10th Aug15 and there was an offer of 10% cashback using ICICI netbanking. Now this is Jan16 and i haven't received that cashback. I called snapdeal at least 20 times but every time they say issue has been escalated. Please help me to resolve the issue....
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jyothikumar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of amount after cancellation of the product.

Address:560013
Website:snapdeal.com

Order ID: [protected], Placed On 18 Dec, 2015 was cancelled by me on the same day. As per the trust pay policy I have been assured by the customer care of snapdeal that the money will be refunded within 7 days of the cancellation. I have made almost 15-20 calls to the snapdeal customer care, but all the exercise was futile. I have complained in the snapdeal website also, I have also mailed to them many times. The reference numbers were given...
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Kveer Patel
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Website description issue

Address:Mumbai City, Maharashtra, 400095
Website:www.snapdeal.com

Hi I did the purchase for Onida Washing Machine on 10 Th Jan 2015 were it has clearly mentioned Onida 6.5 Kg Liliput 65 Semi Automatic but when i received the product it's not semi automatic it's fully automatic where i don't have the option for dryer now when i called to the customer care of snap deal they saying that refund is not possible we inform them that i don't want refund i want to exchange the product because without dryer i don't...
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rajat kanoi
from Silchar, Assam
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding my amount

Address:Nagaon, Assam, 782002
Website:www.snapdeal.com

For the following order no. till date I had not received any kind of courier charges and for this I am wrtiting to you regularly but my problem is not resolved till date and today I recevied a call from Snapdeal that we cannot commit to refund your entire amount due with snapdeal due to some issue. 1.[protected] (2 Items) 2.[protected] (2 Items) 3.[protected] (2 Items) 4.[protected] (1 item) 5 [protected].( Arrow Shirt ) And for Order...
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Sinhaa38
from Muzaffarnagar, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Giving wrong delivery date and cheating customers.

Address:Kamrup Metropolitan, Assam, 781039
Website:www.snapdeal.com

My order no from snapdeal is [protected] and I have placed order on 6th January and they give delivery date between 12 to 16 January 2016 but they did not deliver my order they are giving wrong information to customers. This leads to frustration in customers please file a case against snapdeal. please clarify my complaint soon....
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pritish420
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incomplete delivery of the product, tata sky hd set top box and 1 month dhamaal mix pack

Address:New Delhi, Delhi, 110027
Website:snapdeal.com

An email to Snapdeal CEO... Hello Kunal, Myself Pritish Parida from New Delhi and a regular customer of Snapdeal! I am writing this email to you to bring a matter of failure (poor services)in your knowledge as I am really very disappointed with the services I got this time! Actually I have ordered one Tata Sky HD Set Top Box + 1 Month DHAMAAL MIX HD PACK Order Id Order ID: [protected] (1 Item) DETAILS Placed on 10 Jan, 2016 To update...
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shubham556
from Bangalore, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst company to order product

Address:560037
Website:Www.snapdeal.com

On 15th January I placed an order for luminous inverter and at the time of purchase they showed me to select local delivery by which I will get the order max by 16th January from some local store but now it is 17th January 17:28:00 and the product is still not despatched and after calling them for more then 50-60 time and also after lot of emails also their is no resolution, as this time I got a long weekend from 15th to 17th I thought if...
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ram.vaishnav
from Guntur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer data misuse - mandatory sign up of their newly acquired freecharge portal

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I was a very happy customer of Snapdeal and had no opinion about your takeover of Freecharge but I faced a lot of grief when checking out today. As a person surfing the online who takes extra care of the data shared I felt immensely forced when checking out of Snapdeal. It was mandatory to signin for Freecharge which I felt I didn't want to but I did it anyways but I wanted to keep the Freecharge signup number different from the Snapdeal...
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