Snapdeal.com Complaints & Reviews

Snapdeal ki social midia team ne mera problem solve kar diya he...thenk you.. Muje mera redund mil gaya he...

Thanks for the Website...My complain has been solved...Finally they refunded my Money... Thanks for the Website...My complain has been solved...Finally they refunded my Money... Thanks for the Website...My complain has been solved...Finally they refunded my Money... Thanks for the Website...My complain has been solved...Finally they refunded my Money...

Complaint Posted at Consumer Complaint. in site on Feb 2, 2016. About the posted complaint has been notified to Snapdeal.com customer support on Feb 03, 2016by Consumer Complaint. in Team.. I had placed order ID: 10728075098 Suborder Id: 13564884973 Placed on 22 Dec, 2015 to snapdeal for Edo 3 Seater Sofa Cum Bed. On 30th December 2015 the package which had been received a defective, damage product & send without any Installation manual. So I asked for return to snapdeal on next day morning (31/12/2015).They offered compensation me for Rs. 2000/- within 4 business days. for repair Sofa Cum Bed on 01/01/2016 . After several days latter offered compensation amount for Rs. 2000/-had been revived. The Edo 3 Seater Sofa Cum Bed had been repaired with expense for Rs.3500/. But this sofa. Installation manual was required. So I request snapdeal please send Installation manual for Installation Sofa Cum Bed on 31/12/2016..No response had been receive till 11/02/2016 . Whereas installation manual was not very big issue;, It should have been resolved within a day. But the policy and approach of a snapdeal.com Team, which is being followed by them lingering-on redresses system process? It was a creating problem .Since long I did not receive any positive response. Whereas I had received many fake calls, fake mails, fake assurance & also fake resolution. There is no any relation, no any coordination each other’s in snapdeal.com Teams It was also most important issue in snapdeal.com. They had posted on Feb 10, 2016 in this side Snapdeal.com Customer Care said as follows:- Snapdeal.com Customer Care Dear jhuma deogharia, We would request you to wait for the user manual as we will share it with you as soon as possible. Regards, Snapdeal Team Other side on same day "[email protected] said as follows:- From: "[email protected]" To: Me Subject: Your request against Edo 3 Seater Sofa Cum Bed is closed as we do not have complete details Date: Wed, 10 Feb 2016 15:53:29 IST Hi Jhuma, Your query couldn't be looked into without complete details We tried contacting you on your phone number 8xxxxxxxxx multiple times, but could not reach you. We are closing this request at this time. You can still reply to this email and provide us the details mentioned below. We will investigate your query as soon as we receive your response. Details required: If you require any further assistance, we'd be glad to help you. Reference no: 16652955 Issued on: Thu, 31 Dec, 2015 Thank you, Team Snapdeal Returns and replacements are simple with our 7 -day Easy Returns Policy Can anybody tell me ? Is this the process to resolving the problem? At this stage I was unwilling to talk to anyone from snapdeal social media team for a person who knows how to talk to a human being atheist .They apologize for the inconvenience., he care about my grievance, and my complaint has been lessened by heart & I had been given a phone no, the owner of manufacturer of Edo 3 Seater Sofa Cum Bed .I had contracted with him, my problem had been also resolved. If not satisfied with item quality, size or delivery, it was you 7 Days Easy Returns polices? Thank you very much Consumer Complaint. In Team without you it could not be possible.

Complaint Posted at Consumer Complaint. in site on Feb 2, 2016. About the posted complaint has been notified to Snapdeal.com customer support on Feb 02, 2016by Consumer Complaint. in Team.. Against I had placed order ID: 10728075098 Suborder Id: 13564884973 Placed on 22 Dec, 2015 to snapdeal for Edo 3 Seater Sofa Cum Bed. On 30th December 2015 the package which had been received a defective, damage product & send without any Installation manual. So I asked for return to snapdeal on next day morning (31/12/2015).They offered compensation me for Rs. 2000/- within 4 business days. for repair Sofa Cum Bed on 01/01/2016 . After several days latter offered compensation amount for Rs. 2000/-had been revived. The Edo 3 Seater Sofa Cum Bed had been repaired with expense for Rs.3500/. But this sofa. Installation manual was required. So I request snapdeal please send Installation manual for Installation Sofa Cum Bed on 31/12/2016..No response had been receive till 11/02/2016 . I am very much SUPRISED to see after several days later they mail me as follows. Dear jhuma deogharia We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime. Regards, Snapdeal Team Whereas installation manual was not very big issue;, It should have been resolved within a day. But the policy and approach of a snapdeal.com Team, which is being followed by them lingering-on redresses system process? It was a creating problem .Since long I did not receive any positive response. Whereas I had received many fake calls, fake mails, fake assurance & also fake resolution. There is no any relation, no any coordination each other’s in snapdeal.com Teams It was also most important issue in snapdeal.com. At this stage I was unwilling to talk to anyone from snapdeal social media team for a person who knows how to talk to a human being atheist .They apologize for the inconvenience., he care about my grievance, and my complaint has been lessened by heart & I had been given a phone no, the owner of manufacturer of Edo 3 Seater Sofa Cum Bed .I had contracted with him, my problem had been also resolved. Now I am asking you it was your 7 Days Easy Returns polices? Thank you very much Consumer Complaint. In Team without you it could not be possible.