Claimed

Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
Complaints 14445
Resolved
9447
Unresolved
4998
Quick Links
Statistics
Share
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Snapdeal.com
Customer Service Contacts

Snapdeal.com Phone Numbers

Phone
+91 11 4637 1100
1592
667
+91 92 1269 2126
1459
1058
+91 88 8825 4614
1051
416

View more phone numbers

Snapdeal.com Website

Snapdeal.com Head Office Address

238, 1st Floor, Okhla Industrial Estate, Phase III
New Delhi
New Delhi District
Delhi
India
110020

Snapdeal.com reviews & complaints page 516

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prasanna29.09.1982
from Chennai, Tamil Nadu
Report
Copy

Note counting machine brand differs

Address:620003
Website:Snapdeal

Through Snapdeal I have ordered "STROB ST 6000" note counting machine, on 08.01.2016 the counting machine is delivered.
Invoice has been raised for "STROB ST 6000" but the delivered product is "Office Bird".
Return request placed on 10.01.2016, my ticket id is 17304967 but no action has been taken from Snapdeal.
How invoiced products brand & delivered products brand differs ?
It's absolute cheating....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
chinglem
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tummy trimmer

Address:Nagaon, Assam, 782435

I bought a tummy trimmer from snap deal company .but after using few days it is broken.then i complain them .they asked me to return the broken product assuring me to refund all amount including courier charge which is Rs 398.i returned the product.but now they have not refund my amount.they have cheated me. PLEASE help me.these companies have been cheating customer by providing very bad quality products,...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
Pushpa Talreja
from Mumbai, Maharashtra
Report
Copy

Payment not received

Address:Thane, Maharashtra, 421003
Website:for money back

Hello sir, On 2/11/2015 i got a wrong product from snapdeal, actually i had ordered for a urban ladies watch but i recieived a wrong product. so i returned the product to snapdel after returning the product i was asked to replace it by right one but i needed my money back. so said them to refund me my money.For that they asked my neft details but i dont have my account i am a student so i dont have it. so i choosed the other option to get...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
khansadiur
from Mumbai, Maharashtra
Report
Copy

Denying to refund my money after sending empty box.

Address:Bangalore, Karnataka, 560068
Website:Snapdeal.com

Hi,

I am Sadiur. I placed one order on snapdeal on 10th Jan 2016 for HTC desire 526g+ mobile phone. Order id: [protected] when I received the delivery on 14th Jan 2016 after opening the box I got to know they deliver empty box (missing product) instead of Htc desire 526g+ mobile phone.
So, I called up snapdeal customer care & raised complaint on snapdeal website several times & I asked to deliver the product or refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
jayanta gorai
from Kolkata, West Bengal
Report
Copy

Seller won't give warranty service

Address:713213
Website:www.snapdeal.com

My order id is [protected].
i have brought Nikon coolpix 20.1mp digital camera on 18march 2015.Now this camera is not switched on.then i went to nikon service center but they said we can't give warranty service because its an online product.


then i tried to contact to snapdeal customer care but i can't reach.


I want warranty service because i have in warranty piriod.


Kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
1
1234manish
from Kolkata, West Bengal
Report
Copy

Payment not received after three months of refundable date

Address:781001
Website:www.Snapdeal.com

Hello sir, On 24/10/2015 i got a wrong product from snapdeal, actually i had ordered for a urban ladies watch but i recieived a wrong product. so i returned the product to snapdel after returning the product i was asked to replace it by right one but i needed my money back. so said them to refund me my money.For that they asked my neft details but i dont have my account i am a student so i dont have it. so i choosed the other option to get...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
AmitabhGarima
from Etawah, Uttar Pradesh
Report
Copy

Size is not as per description

Address:Jaipur, Rajasthan, 302017
Website:www.snapdeal.com

I ordered "Go Glam Satin Maroon Lungi Top Set" FREE SIZE, Order ID: [protected]. BUT WHAT I GOT IS NOT FREE SIZE.
So please replace it with correct size.

Thanks & regrds...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
AmitabhGarima
from Etawah, Uttar Pradesh
Report
Copy

Damaged product - replace

Address:Jaipur, Rajasthan, 302017
Website:www.snapdeal.com

Sir,

I ordered "Magnetic Vibra + Sauna Belt" from Snapdeal and today I received it. When I started it on, there is red light but it is not vibrating. It is not working properly.
Also, I ordered for Free Size but what I got is not Free Size.
Sir, I am a regular customer of Snapdeal. You can check my order history. Sir, we trust Snapdeal and it has a huge goodwill in our eyes. Your some customer care executives...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ajit Rout
from Visakhapatnam, Andhra Pradesh
Report
Copy

Lenovo 3000 g530, g530-4446-38u 19v ac adapter

Address:531149
Website:Fraudulent act

Dear Sir,

On 13th Jan i have given a order on payment basis rs 1399 for the product ID [protected]. Up to 18th i was saying readied for dispatch.I have contacted customer care and she has assured me even though it is late to dispatch but i am assuring it will reach before 23rd of Jan but when i check on 20 it was still in dispatch readied and when i contacted Customer care is telling your order is cancelled due to delay in...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
mohar kharwal
from Kota, Rajasthan
Report
Copy

Samsung mobile tizen Z3

Address:Jaipur, Rajasthan, 302018
Website:www.snapdeal.com

Sir,

I purchased the samsung mobile. its not work properly some time he hang also. when i talk to coustmer care then he say that go to the samsung store. i want to return the mobile. as per the snapdeal they will provide the return policy and also provide refund. in electronic items they will check then return then how the coustmer care adviser say me to go to the samsung store.

Please sir take it necessary....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
prasad.gawade9
from Mumbai, Maharashtra
Report
Copy

Hp entry level laptop bag

Address:Pune, Maharashtra, 411044
Website:www.snapdeal.com

I have ordered hp bag but itvtear in 10 days i have complained this thing to company and tgey took my complaint but remain unreplied yet...
They cheated me giving me a bag manufactured in 2014...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:605011
Website:snapdeal.com

Order Id :[protected] placed on 28thoct 2015
Infocus Mobile M350 + Ags Flip cover
(Rs.7099 + Rs.279 = Rs.7, 378)
Payment made by my Debit card on 28.10.15
CASHBACK AMT Rs. 737.80
It is assured that within 31st dec 2015 this cashback amount will be credited.
Till date this amount is not yet credited....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
upadhyaynitin
from Mumbai, Maharashtra
Report
Copy

Poor quality product & ask for return/refund on snapdeal

Address:Ahmedabad, Gujarat, 382445

Dear Sir,

Order ID : [protected]
Order Date : 24/12/2015
Delivery Date : 27/12/2015
Order From : Snapdeal
Vendor : Green Ventures

We have already complained and sent email regarding above said furniture. This is 4th mail to you plz kindly reply, as we are displeased, dissatisfied with your furniture which we had purchased through Snapdeal under order no. [protected] Date : 27th December...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
srinikatti
from Bengaluru, Karnataka
Report
Copy

Faulty product delivered (11028273057)

Address:Bangalore, Karnataka, 560070

Intex cloud swift .
Inspite of repeated calls, there is no response at all. Worst customer service and will not bother abt the customer pains....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ranak Chaudhuri
from Roorkee, Uttarakhand
Report
Copy

SBI cashback not alloted

Address:Haridwar, Uttarakhand, 247667
Website:Snapdeal.com

I bought a mi pad on July 28th through SBI Debit Card. I m supposed 2get a 10% cashback, wch i havnt got. When i raised dis issue, snapdeal, after dragging dis complaint for 3 mnths, finally told me i am not eligible fr d cashback, because the transaction was made on 29th July (bank st.)
But the order was placed by me on July 28th 11:18 pm n d site...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
parameshdas
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Don't buy anything from snapdeal

Address:Kolkata, West Bengal, 700051
Website:snapdeal.com

Please Dont Buy anything From SnapDeal. they dont care about Customer Problem.

I bought this phone XOLO balck 3GB from Snapdeal.

Order ID: [protected]

its camera is good. phone sound quality is bad. like when i'm receiving or calling to others i cant hear the other ends voice properly.

Another bad thing is its back and home button. i have to use my fingers more than twice to operate...
Helpful
Be the first one to find this review helpful
Found this helpful?
21 Comments
Report
Copy
J
jitendrakmr768
from Gurgaon, Haryana
Report
Copy

Sandisk dual 32gb pendrive not working both side

Address:122001
Website:WWW.SNAPDEAL.COM

I purchased on[protected] order no. [protected] sandisk dual 32gb pendrive not connected in any android mobile but working one side, connecting in computer. But why not connecting in android mobile, while function is available in pendrive. I am not satisfied of this device. Please contact me and replace my device & shortout problem....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:110020
Website:snapdeal.com

I had ordered Haier 40B7500 on 25th December 2015. It was delivered on 2nd of January but it had a black spot on it when switched on. On processing replacement request they took the tv back but never updated about return item and it has almost been 20 days. So the amount of Rs. 26890 has been stuck with the company for this many days. And still there has not been any update from their side. The customer care executives had committed that...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Vivek2212
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal is not responding for a return pickup of poor item received

Address:562157
Website:www.snapdeal.com

Dear Sir or madam,

I ordered a SWIPE ACE STRIKE tablet on 31 Dec 15 through snapdeal via its shopping site www.snapdeal.com
The Order Id was - [protected]
Payment mode was CASH ON DELIVERY.
Amount paid was rupees 6499.

I received the shipment on 04 Jan 16.
I checked the tablet by using it for a while, I experienced few poor things which were unavoidable with a newly purchased device.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
A
Amitpankajsaxena
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delaying in refund

Address:Fazilka, Punjab, 152116
Website:snapdeal.com

The product delivered to me is faulty, I return product with DOA latter and same has been received by your team on 5th Jan, now there is 14 days to go, i call many time to your call center and send many mail to [protected]@snapdeal.com, still not able to get my refund.Every time i call the customer care, i have to listen a new story by your executive and i heard apologies but no sign of refund.i am very Disappointed with your services and dealing.till...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy