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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 515

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A
ashiaeerh
from Mumbai, Maharashtra
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Bad website to prefer

Address:Ahmedabad, Gujarat, 382009
Website:Snapdeal

They would promise anything but wont any of it until you keep calling them for weeks.
They pickup your product and dont know if it's delivered to their warehouse or not. If you still give them the pickup receipt, they keep hanging you regarding your refund saying you will receuve it next 24-48 hours. you call next time and would receive the same answer again n again. And calling is the only option. Because, They have stopped...
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H
Hemanth Kumar R
from Bengaluru, Karnataka
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2500 rs freecharge cashback cheating on purchase of any nexus 5x mobile.

Address:560040

I have purchased Nexus5x 16GB black on 20thDec, Order ID: [protected] and got delivery on 21st dec 2016. The problem is that (anybody can do google search with key "nexus 5x freecharge 2500 cashback" to get proof) the cashback is given through voucher code to our registered mail ID within 15 days of date of delivery... but they r asking offer proof...
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P
Pradeep 20 Sharma
from Bengaluru, Karnataka
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Cash back not received

Address:Bellary, Karnataka, 583275

I purchased a Washing machine on date[protected] under 10% cash back offer on State Bank cards, but still I have not received my cash back. More than 5 times I have lodge the complaint but still there are not any response....
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D
Divyesh.patel
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Cashback not received

I have Purchased puma and Reebok shoes from Snapdeal.com on 2nd nov, 2015 order no. [protected]. At that time a scheme, hdfc 10% cashback was there on my product. So i fullfilled all the conditions to avail the discount. The deadline for the refund was 6th jan 2016. But i didn’t gate any refund till date. I tried contacting them but They kept on postponing and till date[protected]. I have ragister complaint against it. My complaint No. Is...
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D
Dinesh320
from Chennai, Tamil Nadu
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Snapdeal cancellation refund

Address:New Delhi, Delhi
Website:www.snapdeal.com

Cancelled the product right after i booked it(within half an hour). Made the payment through debit card.Thousand times called u to stop the ac from being sent to me.
But no avail, still u want the sent the ac to me.

Then after 24 hours of cancelling the product i get a message saying that my product has been handed over to courier company for delivery.(I Mean wth?? 24hours after cancelling the product u still handing...
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P
pankaj.arora
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mis selling

Address:Surat, Gujarat, 395010

I have puchase a mobile order no [protected] from snapdeal with 4 gb internal memory but when i got the mobile it was having 2gb memory. Pls help me on this as snapdeal is misselling product....
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K
kannav
from Jammu, Jammu and Kashmir
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Late delieviery of smartphone

Address:Jammu, Jammu and Kashmir
Website:snapdeal

Since it took many days by snapdeal to deliever my panasonic smartphone.the warranty period of cellphone must include the delay caused by snapdeal...
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D
Dpak16
from Mumbai, Maharashtra
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Could not utilize promo code

Address:411028
Website:Snapdeal.com

Again disappointed by snapdeal!
I wished to purchase some products from snapdeal as I had 2 promo codes which where going to expire after some hours!

And when I applied those promocodes satisfying all its terms and conditions!
The error message which i received from snapdeal was
" Promo code campaign is currently not active"
and I could not buy the products!
And my promocodes validity got...
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D
deepak mankani
from Indore, Madhya Pradesh
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Refund

Address:Mumbai City, Maharashtra, 400053
Website:Snapdeal.com

Shocked to see how snapdeal deals with refunds
First I ordered a plastic container which turned out to be a defective product
On contacting snapdeal customer care was informed that the amount would be refunded to freecharge account and when I protested against this I was promised that the amount would be credited to my credit card account as I had paid by card to which I agreed
However was shocked to see the amount...
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P
prasanth jp
from Kovvur, Andhra Pradesh
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Panasonic t31 mobile

Address:Chittoor, Andhra Pradesh, 517001

I brought phone before 6 months, some days phone works properly after its slowly hanging I suffer this problem last 2 months I our place no Panasonic service center so no choice to repair it...while switch on mobile its shows only barnd name repeatedl, I brought so many products in snapdeal but this time realy disappointing for your damaged product... I don't want this product please refund my money take our product sir.. my e maild id prasanth.[protected]@gmail.combr...
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A
AmitabhGarima
from Etawah, Uttar Pradesh
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Received used product

Address:Jaipur, Rajasthan, 302017
Website:www.snapdeal.com

I ordered "Sunfeast- Delisus Nuts & Raisins Bscuits (Pack of 4)" from Snapdeal. Today I got the product. When I opened it out of 4 packets 2 packets were empty. This is not good. It should not be happened. Snapdeal is such a big brand and this type of cheating just for Rs 25. Very bad.
Please fulfill my order for which I ordered & paid....
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B
Balaji Murugesan 84
from Bengaluru, Karnataka
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Don't, buy no concern on customers

Address:Bangalore Urban, Karnataka, 560052
Website:www.snapdeal.com

Pls don't buy anything on Snapdeal website, I suppose to receive my order on[protected], But till today, I haven't received my order update & they themselves doesn't know when my order will reach me. I suppose to gift that phone to my brother on his birthday[protected], now birthday over & everyone very disappointed.Three weeks back when I ordered a calculator, I have received a faulty piece, later they exchanged with the new calculator.Overall...
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S
senng52
from gwalior, Madhya Pradesh
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Mobile phone

Address:Morena, Madhya Pradesh, 476001

I have book I KALL BLACK mobile phone but i have received white color mobile. According to product discription of I KALL, mobile A data cable not received with handset
my order Id is [protected]...
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M
Mallikarjun_Patil19
from Hyderabad, Telangana
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Cashback not received

Address:Rangareddy, Andhra Pradesh, 500018

Hi Team,

I have purchased an product in Snapdeal by name 'Agaro HD 6501 Hair Dryer White & Blue' with order number [protected] on 8th of December 2015 . When I have purchased the product there was an offer going on of 100% cash back which will credited to Free charge wallet amount on or before 8th January 2016. Even before I purchase blindly I called the snapdeal representative and confirmed about the offer and they told offer...
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M
Mallikarjun_Patil
from Hyderabad, Telangana
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Not got the cashback

Address:Rangareddy, Andhra Pradesh, 500018
Website:snapdeal.com

Hi Team,

I have purchased an product in Snapdeal by name 'PowerXcel Brick XL Bluetooth Speaker - Black' on 8th of December 2015 . When I have purchased the product there was an offer going on of 100% cash back which will credited to Free charge wallet amount on or before 8th January 2016. Even before I purchase blindly I called the snapdeal representative and confirmed about the offer and they told offer is exist . I have...
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K
Koolkush
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash back is not received after purchase

Address:451373
Website:www.snapdeal.com

I had purchased Philips speaker on snapdeal on[protected] with offer of 10%cash back on HDFC credit card. Cash back was suppose to receive on[protected]. However I didn't receive cash back on said date. I registered complaint on 7th Jan 2016 and I have been promised that I would receive after 3-3 working days. But still I didn't receive cash back. After again calling multiple times to snapdeal, they promised me on 14th Jan 2016 that...
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A
Ambesh Rathore
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of the courier charges

Address:Anand, Gujarat, 388001
Website:www.snapdeal.com

Hi
I had ordered kids wardrobe via order id [protected] on 19th Dec 2015. I have received the product on 30th Dec 2015. However the product material was wrong, it was not same as describe in the website. I have raised the return request, and send the material back to snapdeal godown via my own expense, as they don'y have reverse pickup after receiving the confirmation mail that they will reimburse the courier charges. I have received...
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R
rajavelmech
from Delhi, Delhi
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Refund amount reg

Address:600042
Website:snapdeal.com

Dear buyers
before placing the order through snapdeal please note that, if you return the product they will not refund the full amount. they will deduct the courier charge then they will refund. other suppliers like amazon and flipkart they would not do like that .
snapdeal is cheating the customer. so be careful bfore placing the order....
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S
sugad mal
from Agra, Uttar Pradesh
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10% discount on hdfc credit card

Address:Gurgaon, Haryana, 122001
Website:snapdeal.com

Snapdeal is very fraud company because at order time commitment for discount on app but after 45 days not pay discount and blame not order by app these activities many times with me and I received confirmation mail but not accepting this time because snapdeal not want pay any of refund because it is a great fraud company in India market no any shopping on this...
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G
Girish Sirige
from Bengaluru, Karnataka
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Cashback cheating

Address:560100

Hi every one including C.Complaints blog,

On 31st-Dec-2015, Sanpdeal.com was offering Rs.4000/- cash back into freecharge wallet on purchase of any Nexus 5x mobile model. Hence i had bought Nexus5x 16GB black, order ID [protected] and got delivery on 4th-Jan-2016. The condition is that (anybody can do google search with key "nexus 5x freecharge 4000 cashback" to get proof) the cashback is given through voucher code to our...
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