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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 511

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R
rajat2sinha
from Asansol, West Bengal
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My refund process

Website:www.snapdeal.com

I have not recieved my refund still as i dont what the hell the are doing just asuuring me everytime that i will get the refund but i dont know when i will get the refund so plz look on to it my product id is - [protected]...
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Address:560009
Website:Snapdeal.com

Dear sir, it is regarding order id: [protected]. I ordered jockey multicolor cotton underwear- set of 4, but the wrong product is delievered to me on 21st jan.I requested for return and it has been scheduled for reverse pickup by j v express. Since then every two days i have to request again and again for reverse pickup but it is not done. Please look into the matter as it is already around 15 days completed and nothing is happened. Each...
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J
jhuma deogharia
from KOLKATA, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Six business police?

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

1)“Snapdeal Support”-We are no longer handling queries sent via '[protected]@snapdeal.com'. However, we have made it very easy for you to contact us.

2) [protected]@snapdeal.com' -We have received your request .We assure you that we will reply to you within 24 hours.

3) Snapdeal Customer care”--Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further...
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J
jisha ullas
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Intex cloud flash mobile

Address:676519
Website:www.snap deal.com

I had placed an order vide order no [protected] for intex cloud flash 4g phone on 16.01.2016 and phone received on 21.01.2016. It is seen that that the sim slot of the phone is not opening. hence i contacted the customer service center on 22.01.2016 and they told me that the item can be replaceable. on the advice of the customer service person i had sent the item on 27.01.2016 through Blue dart couriers along with invoice and DOA certificate....
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S
sapan11
from Pune, Maharashtra
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Mobile refund/replacement

Address:411051
Website:snapdeal

Hi there, i purchased a Lava Iris mobile phone from Snapdeal on Jan 04 2016, Order ID: [protected], i must say its a worst ever phone which i got it, i placed a refund (Ticket Id:[protected] for which no proper action taken, the reason i want the refund is as the phone battery drains very fast, takes a lot of time to charge, its loosing network now, some of the apps disappears and appears again and its started playing up after a day or two...
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C
chinmoy kumar ghosh
from Bangaon, West Bengal
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Auto cancellation of order

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I had ordered a book on 31st jan, 2016.The order ID is [protected] . The price of the book was Rs550 then. But on 6th Feb, I received a message that the order was auto cancelled. And the book's price has been increased to Rs 1000...
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K
kamal1002
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing refund not received

Address:Mumbai City, Maharashtra, 400037
Website:snapdeal.com

Please HELP

My name is kamaljit.My concern is i was trying to make a purchase of a Women boots on SNAPDEAL.COM on 29th jan 2016 i made the payment from my account but the amount got debited but order was not confimerd on payment page its shows ERROR.Immediatly I Contacted Snapdeal customer Support they sai wait for 20 mints amount will be auto refunded i said ok...then after 2hours i called up again they said amount will be...
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P
Priyanka Jadhav-Muluskar
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Product is faulty does not work at all

Address:Thane, Maharashtra, 400605
Website:Snapdeal.com

Hello,

I have purchased Philips GC1905/21 Steam Iron from snapdeal on 21st January 2016. It arrived at my place on 26th January 2016. The product which I bought was for my mom's birthday and I thought that delivery would be late and should buy early. But it came early. Now I never thought that I could get cheated like this. Snapdeal has sent me a faulty non working steam iron which i didnt opened as it was a gift. I got to...
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M
mohit_khatod
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Wrong product

Dear sir My order id-[protected] I order a hard disk of 2Tb nd I received 1tb from that company. I complaint the executive of snapdeal they ask to take some snaps of the received product and email it. we send emails one or more times but they were not able to solve my problem. and the companie's exchange or return policy regarding this product is only 7 working days and the company pases 3-4 working days and not take action against my product....
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R
rsmsbi
from Nanpara, Uttar Pradesh
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Broken induction philips hd4938 cooktop sent by snapdeal

Address:Gorakhpur, Uttar Pradesh, 273014
Website:snapdeal.com

Actually I have ordered one Philips 4938 Induction Cook-top under order id: [protected] reference no.[protected], Order Placed On : 19/01/2016
To update you, I got the Philips 4938 Induction Cook-top delivered at my place 27/01/2016 i.e. totally broken item. I immediate advise to Snapdeal with image of broken item and filed a complaint for return and refund my already paid money Rs. 3039/- to . Snapdeal online shopping site. After this...
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A
ashukha3456
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Intex cloud mobile phone

Address:Kota, Rajasthan, 324001
Website:Snapdeal

I order snapdeal cod intex cloud flash mobile Rs.6999.00 i recived mobile but I'm not happy this phone touch not working properly and smoth
I Complaine but no response
I want refund but coustomer care say go to nearest service center and repair your mobile snapdeal company not give refund...
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N
nikky saraswat
from Mumbai, Maharashtra
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Samsung exchange mobile

Address:Aligarh, Uttar Pradesh, 202001
Website:www.snapdeal.com

Sir mere se snap deal se shopping m galti se samsung tizen z1 mobile booked ho gaya tha.and vo mere ghar par bhi aa gaya maine courier wale ko vapas bhi karna chaha but vo nahi le jaya. sir maine vo mobile[protected] mai recieve kiya sir mai vo mobile exchange karna ki keh raha hu to vaha se voh keh rahe h ye exchange nahi hoga maine unko do baar call kiya h but vo mana kar dete mera aur ordered id [protected] hai please help me sir...
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N
Nandu1992
from Tumkur, Karnataka
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Delivery complaint

Address:560037
Website:www.snapdeal.com

I have ordered an M/S Merchant Eshop Real Madrid Home Jersey Kit with order id [protected] and as i called the customer care they are not responding properly and i contacted the courier (Go Javas) customer care they are reponding as the snapdeal have delayed in providing the product to the courier on time. Where is my order and i need the reason for the delay and i need an exact date of delivery of my product....
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B
Brijesh Pandit
from Kota, Rajasthan
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Installation of led

Address:Gurgaon, Haryana, 122001
Website:snapdeal

Hi I am Brijesh Sharma, i have purchase a Weston Led Tv from Snapdeal.when I recieved that i called your customer care for installation of it.I got a call from your side that they are coming to my home.When I reached my home your executive was not their and im trying to contact him bt he is not picking my call.His name i dont know bt no is [protected]..So please take some action against him....
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R
Ravi Shihani
from New Delhi, Delhi
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Snapdeal not returning my money (Refund is pending)

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Order Id [protected]. The Product Lane Black Ceramic Wind Chime was ordered in the month of November'15. The Faulty product was received and the product was different in color and also it was broken into pieces. I had called to customer care [protected] several number of times. I had to courier back the product, i did it on 27th Nov, that was undelivered as the said address was closed. I got the courier back, again i called the customer care...
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Address:Guntur, Andhra Pradesh, 522601
Website:www.snapdeal.com

I ordered Samsung 2TB External HDD M3 Portable (STSHX-M201TCB), sold by Winter Sale Voi Som, on 04-Feb-2016 at 12:09:07 seconds, Rs.5, 949/- was paid by my HDFC Visa debit card amount deducted but item was not shown in my orders. So please help me. i trusted your site and the Visa trust pay. But why this happened. my e-mail address is [protected]@gmail.com

HDFC Bank A/C.No.[protected]

Snapdeal Seller Name:...
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D
Dinesh.raj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My courier charge not refund

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Mene 14 January ko 3 products return kiye the snapdeal me .shree maruti courier me jiska charge 475×3=1425 rs he..Snapdeal valo ne muje 48 hours ka commitment kiya tha uska aaj 20 day ho gaya he firbhi muje paisa nahi diya .mene 10 bar call kiya par thik se javab nahi de rahe he. mere pas uska sab calling ki recording he..
forum bord se nivedan he ki aap esme meri sahayta kare..
dinesh solanki
[protected]...
br...
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M
M.S.Basith
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About refund...

Address:Chennai, Tamil Nadu, 600070
Website:SNAPDEAL

I ordered next 1.5 ltr queen-1500 electric kettle on 21-01-16 on snapdeal. The product was received on 24-01-16 and the product was not branded it's fake. So i returned the product on 24-01-16. But till i wasn't get any conformation mail or refund. I contacted customer care many times but they told soon you get your refund sentence only. I want my refund. What i do??? I have also enclosed my return receipt...

My email...
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C
chanchal choudhary
from New Delhi, Delhi
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Received an old mobile device / struggling to get this refund/exchange

Address:New Delhi, Delhi, 110043
Website:snapdeal.com

Placed an order : [protected] on 31st Jan'16 with Snap deal and received an old used phone.

When placed the Refund /Exchange (Return Ticket Id:[protected] then getting calls from Snapdeal to charge that phone to 30% so tech can come & check.

Why a customer will charge the phone ?
If something needs to be checked or verified then why snap deal people are not checking at their end ?

Mobile...
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S
Sachin Pagariya
from Bengaluru, Karnataka
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My product in snapdeal

Address:Bangalore, Karnataka, 560023
Website:Www.snapdeal.com

We understand you are concerned about the delayed shipment of your Philips SHE1405 InEar Earphones with mic (Black). We assure you that we are working on this and will resolve it within 3 days. Hi! Your order for Philips SHE1405... and 1 item(s) - order no. [protected] has been successfully placed. Please check your email for estimated delivery dates of your items. Manage your order conveniently through Snapdeal App, download now [url=http://bit.ly/1hW259Q]Online...
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