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Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 666

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R
rajiv d
from Chennai, Tamil Nadu
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Not received the product yet

Address:Tiruchirappalli, Tamil Nadu

I have placed the order on 23rd and i was expected to receive the product by nov1st, but the estimated shipping date was 28th of October, but shipment never happened and when i try calling the customer care they don't give any clarity instead they are asking for ETA of 48 hours . Seriously getting annoyed . Bought LG 42LB5820 42 Inches Full HD Smart LED Television, order no : [protected] Kindly do the needful...
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birinder11
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service and not trusted site

Address:Amritsar, Punjab

who see my post plz never buy anything from snapdeal recently i put complaint and received a call from mobile no [protected] and said that its cost to u rs20 and the payment is through mobile by card, when i buy my product there is not mentioned anything to extra cost. plz dont belived i also heard that it is a fraud company. plz dont buy any product. never buy from snapdeal.com i buy karbonn android one spark v mobile phone from...
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R
revathiviji
from Melur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tab datawind ubislate 7cx

Address:Chennai, Tamil Nadu

very bad condition, upislate 7cx item code[protected] order no [protected] suborder no [protected] imei no [protected] invoice no11*09*14 customer serives very worst perfomance and worst service i am used just 1 month used...tab very bad tab...low battery any time swift off...i do not like ...no internet connection...no 3g connection......
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birinder11
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received coupon after 20 days of delivery of products

Address:Amritsar, Punjab

i buy karbonn android one spark v mobile phone from snapdeal.com having offer of worth rs 2000 coupons, freecharge recharge worth rs200 and unlimited free software upgrades. Order no [protected]. till date i never received any above said coupons. after contacting snapdeal customercare the register complaint and said u will recived it with 48 hrs complaint no or request no of snapdeal.com 11068008, 11218542. it is so much irritating me....
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M
mohammed sami
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

returning product courier service is not coming

Address:Bangalore, Karnataka

i ordered 3 computer components from snapdeal on 16th october i received the products on 22, 26 and 30th oct respectively.the ram which i ordered came very late so i wasn't able to check my smps and processor.after assembling every thing on Friday 31st oct i found out that the power supply was not working(dead) and it was damaged so i raised a complaint in snapdeal they said they would respond to my request in 48 hours then in the next...
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A
aravindappu
from Pathanamthitta, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered yet and non responsive customer care.

Address:Bangalore, Karnataka

Purchased on 16 oct 2014. The tracking information given was of no use as the Ewings courier service didn't have a website and the numbers provided by snapdeal were wrong ( please check attached image ). On contacting customer care they assured that the product will be delivered by 22nd Oct but nothing happened on that day. On contacting the customer care they said the delivery date has been changed to 28th Oct. On the 28th Oct i was...
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R Sood
from Shimla, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received one pack in place of two Packs of A&G Multi Casual Ankle Length Socks Women 5 Pair Pack Order no. 3323941771

Address:Shimla, Himachal Pradesh

I have placed Order no. [protected] for two Packs of A&G Multi Casual Ankle Length Socks Women 5 Pair, but today when courier delivered the pack, I found only one Pack of A&G Multi Casual Ankle Length Socks Women 5 Pair delivered. It is simply a cheating. I tried to contact number of times on helpline no. [protected] but it says response is not received, so can't register complaint on phone. Is anyone listening at Snapdeal ?...
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K
krishna33
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery Issues

Address:Hyderabad, Andhra Pradesh

Hi.. This is shiva Krishna K. I ordered a Micromax Canvas Nitro A310 on 19th of October 2014 and till now i have not received my product. My order number is [protected]. I have given so many complaints to Snapdeal customer care, but nothing o[censored]se. They are not giving the correct answer to me. Plz help me out in this regard. I want my mobile device as soon as possible for me....
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D
deepakgicts
from Jabalpur, Madhya Pradesh
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Product Not Delivery

Address:Mathura, Uttar Pradesh

Dear Sir My Order Id : [protected] Order Date 18/10/2014 ko book kiya tha aaj abhi tak delivery nahi hua hai aur customer care ko phone karta hu to bolte hai 48 hrs me delivery details aa jayegi me kam se kam 6 bar complain kar chuka hu abhi tak koi anser nahi mill raha hai please sir mere product cancel kar ke refund dilwaye ya product jald se jald courier kare.. Contact No. [protected] Email id : [protected]@live.in...
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V
varunmalhotra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged & used products delivered twice

I had ordered a Nova Trimmer on 18th Oct'14 and the same was delivered in damaged & used condition on 25th Oct'14> I immediately raised the complaint and they reversed the order and the fresh one was delivered yesterday...but the sad part the same condition as the the one earlier. I had requested for Red, they first delivered orange and the second time white. The worst their management doesnt have the courtesy to even call and...
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C
chumkiK
from Umarkot, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered. Its been over 25 days since I placed my order.

Address:Rayagada, Odisha

I have placed my order on 9th of October 2014. My Order Id:[protected] and Item : Massage Pro Belt With Heat. Till date it was not delivered to me. They have been changing the date of delivery since then. The first delivery date at the time of purchase was 20th of October 2014, the date changed twice 1st on 24th then on 30th of October 2014. But as of today (1st of November 2014) I have not received the product. I have placed 3 complaints...
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S
Swapnil B.
from Beypore, Kerala
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Very unprofessional and pathetic behavior of Snapdeal.com

Address:Pune, Maharashtra

I had placed an order for soft toys (total items- 6) on 21'st October 2014 through Snapdeal mobile application, Order ID- [protected]. However, till date I have not received the shipment although its been over 11 days since I placed the order. I was not informed regarding the delay in the delivery. When I called the helpdesk, my call was answered only once and their representative denied responsibilities regarding the delay. After that...
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A
ashokec
from Surat, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item not delivered. Customer care not responding to complaints

Address:Bangalore, Karnataka

I ordered a Samsung printer in Snapdeal.com on 15 October 2014, paid the whole amount by credit card. Order number : [protected]. They have sent me mail and SMS that the item has been shipped on October 16 and the expected date of delivery is October 21. But I have not received item. The tracking number they have provided was wrong. I had mailed to customer care as the phone number they have given is not working. Once they have replied...
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V
Vijay Tamang
from Mumbai, Maharashtra
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product not yet delivered

Address:Mumbai City, Maharashtra

Dear sir, I have placed an order on 17th Oct and it supposed to be delivered on 25th Oct. It is still not yet delivered. Instead they have postponed delivery date to 4th Nov. I am first customer and I really hate this false commitment. if you can give false commitment on delivery then you can sell anything garbage with false statement. Not snapdeal customer care number [protected] get connected nor courier company customer care...
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V
Vineeth George
from Guruvayur, Kerala
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product not yet delivered 20 days waiting ,..

i have been waiting for 20 days for my purchased item i didn't get the product from the snapdeal till now they said that the item is transferred to the courier (indian post ) but the item can't track in the indian post office which means the item is not in their hands, ..i called the snapdeal coustemor care about 15 times but they are talking like irresponsible my order number is :[protected] AWB Number - EQ[protected]IN...
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G
Gaumon
from Jamnagar, Gujarat
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1 Month refund is still pending-Pathetic Service by Snapdeal

This is one of the most pathetic online store i have ever came across, In spite of so many mails/calls my query/issue is still unattended, its been a month now i am waiting for the refund of my money. Big NO NO to SNAPDEAL for future purchase...
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M
midhunp
from Pune, Maharashtra
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Total Refund not done for cancelled order

Address:Pune, Maharashtra

Hello, I've placed a order on 26th Oct and the same has been cancelled on the same day. My order#[protected]. The order amount is Rs 1140. But only Rs 620 have been credited back to my account. I sent couple of mails on this to [protected]@snapdeal.com but no one even responded to my complaints. Regards Midhun...
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R
riyuu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but product undelivered

Address:Ahmedabad, Gujarat

A order no.[protected] placed in Snapdeal.com against the purchase of water purifier on 15.10.14 but, till now the product was undelivered and amount was deducted during the time of online shopping. Now neither the Snapdeal.com nor the courier partner Bluedart gave any confirmation against the product delivery and both of then just neglected the matter. This was simply a case of fraud and harassment with the client where money was deducted...
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K
kBask
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Partial delivery of the product

Address:Thane, Maharashtra

This is the first time experience with Snapdeal.com. I have booked a LED TV at Snapdeal.com on 12th Oct 2014. They delivered the product on 30th Oct 2014 after several follow up. On receiving it was shocking. There is no wall mounting arrangement. I enquired with snap deal customer care. They claim it is not indicated in the product page of their website so they can't supply it. Some how it is not reliable now I am unable to install my TV....
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H
Hitesh Sati
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product not yet recieved in 15 days

Address:New Delhi, Delhi

respected sir/mam, I am Hitesh sati, i have buy schwarzkopf taft power hair online through snapdeal on 16 oct 2014, they given me 4 days for deliver my product but i didn't recieved it yet, at first they gave me date 26 oct for delivering, but when i call to their customer support they gave me another date 31oct2014, and complaint number 11001463., but i didn't recieved it yet. i have called on[protected] . i had make an online payment...
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