Snapdeal.com Complaints & Reviews

I had ordered True Star Powerful Drill Machine Kit from snapdeal (order no [protected]), but they had delivered a wrong product which had some of its parts broken as well as missing. On applying for replacement/refund, I got a mail from Mr. Lalit Singh that their courier service is not able to arrange for return pick up from the given address and requested me to send back the faulty product via a national courier service and that they will...

Hi Team, I ordered few goods with this online seller and he doesn't seem to be bothered to respond the status to my repetitive mails nor phone calls. All that I get is an automated system email which will say the concern will be addressed soon. Its been one month since I ordered this and there is no word of delivery or the refund . Following is the order details of the same, Order Number - [protected] Order Date - 16th, October...

Ordered an product on snapdeal in the first week of previous month after n number of follow ups I neither receive the product nor the money. All they have to say is we are working on ur request, we are working on ur request. The worst customer support ever Guys please don't order anything on snapdea, if you do you gonna regret it for sure....

My order number [protected], I had purchased a product but that was an used product. I had reported it to snap deal they had informed me to call Blue dart and ask for reverse pick I call blue dart many time but they are just giving me new token number all the time but pickup is not done last time when I called blue dart the executive told me they had stooped business for some time with snapdeal, then I called snapdeal the executive there told...

I highly regret to say this that I am very much disappointed by the service that SnapDeal is providing. I had requested for Return of the order [protected] on the very day when I received the product, but it seems to me that no action has been taken yet.Moreover the box in which the shoe was delivered had a label on it which had the price removed/rubbed with Black Marker. So when I happen to try to remove it with spirit the price that the...

I have cancelled one order from your site but i have not got my payment back. It is almost one month over. they said money will be added to SD account. When we call snapdeal they just forward us to bluedart but they says that they dint received any msg from snapdeal reg this.did I ordered product with u or bluedart? R u people playing with our time and money. Irresponsible customer service....

We give the order on dated 13 Oct for 10 bed sheet 4 pc of Time company and 6 pc of Solitae company.till now we have received we received 6 bed sheet out of 10 pc.Also three pc of differ company which i ordered but design are same so seems that company fraud with the customers.Also when you try to raise a complaint all time you were failed to raised because of web cheating with the customer, No number shows on the we site .So when we arrange...

Hello Sir, I had ordered a product Ambrane power bank bearing order number [protected] in the month of june, I received an used product, upon supervisor's request i sent the product bearing the courier charge on 31st July for which i got a delivery proof aswell. From then on snapdeal people are playing around telling they havent received the product till date and once in a week im calling and whenever i call i spend minimum 20rs for which...

I had ordered (order no: [protected]) Del laptop from snapdeal.com for Rs. 25, 790 on[protected]:09:33 and delivery date was Oct 16, 2014. My Customer Support Request (Complaint Number) for this order is 11451909, 11442961, 11395249, 11395249 & 11258677. Delivery date has been change more than three times and now final date is Oct 28, 2014 and Order status is IN-TRANSIT in their site against this order. I called up to snapdeal many...

I had ordered 2 HP Tablets from snapdeal.com for Rs. 23, 974 (Order number: [protected]). They shipped the items via delhivery and after few days their status showed that the product has been returned to snapdeal cause o[censored]nknown reasons. When I called up snapdeal they said they cannot deliver the product and so the order was cancelled and refund process was initiated. Since then I have called up snapdeal customer care like 10 times and everyone...

i have wrote them email but no reply i order SHADI for my family 22nd Oct 2014 .. i can track the status showing 27th oct ready waiting for pickup ...after date no update no sign or any message YOUR ORDER NO. : [protected] Order Placed On :[protected]:36:20 i have no idea wheat's happening .. Whom to approach what to do ... Such a third class service...

I ordered a Panasonic 32 inch television on Snapdeal over Diwali sale, on the morning of October 20th. After I placed the order, I called in, and asked to speak to a representative about certain features of the product. Over the course of the conversation, I realized that Snapdeal was not providing the same gaurantee on the product as the manufacturer Panasonic. So I asked the representative to please cancel my order as I would buy from Panasonic...

sir, my order no-[protected]and sub order no-[protected] combo of lotto track suit and pure play shoes. complain is i am order to medium size track suit but i ll recived small size track suit.so kindlly change the size my track suit of medium ....

I have ordered a product on sep 21 2014 with order id[protected]. They delivered a broken product. so i made a cancellation request and they took the broken product from me. and believed snapdeal for a replacement. They again reshipped the product and it was said to be delivered on oct 3. But i waiting till oct 7 and the product didnt get delivered. I gave up on them and cancelled that particular order and raised a refund request. On oct...

I paid for the product, but never received it. It has been more than a month now. All the customer service says is they will track and get back. But they never get back, and not even returning the money. Making complete fool of public. Order number: [protected] Complaint to customer service: 3 times Response received: 2 times Meaningless response from Snapdeal: both times Never pay in advance to Snapdeal, else you will never receive...

i have brought a LENOVO P780 mobile for Rs.14000/- on 18 june 2014 with order no. [protected] at this time there was an offer that if i use HSBC debit cards, i would get a 10% cash back on 19th august 2014. i have sent mails and called on their customer care number several times regarding this matter. but there is no proper response and still the cash in not deposited to m account. i had sent my account statement for the month of august...

I have ordered an item order no.- [protected] on[protected]. it is still not delivered. I talked to courier company they said that your order has been cancelled by you, which i don't.What is this i did not cancelled my order. I paid the money through net banking which is also not refunded. So, i want to know that when i will get my order or my money refund back. Please tell me as soon as possible. I also tried to call snapdeal customer care...

This is with reference to order id: [protected] & oredr ID: [protected] related to my products which i ordered on 24th of oct. 2014. But after 10 days of waiting for dispatching the product they cancelled the order on their own and when i called them then they told me its their company policy. Is it right to cancel the order once after confirmation on their own by company without even asking the buyer? Please let me know what can i do...

Dear Sir I regret to inform you that despite of sending several email and phone calls i didn't received any revert calls or emails from you regarding the reverse pick up. I have never imagined such a poor customer care service from such a huge website like snapdeal. I think you doesn't even read customers emails. I would like to inform you that as per my telephonic conversation with the head supervisor "Mrs Anjali" on 03/11/2014 around...

I have ordered a refrigerator (Order ID: [protected]) and paid the money using my debit card. The oder status used to say the product is dispatched and would be delivered on time. But a day before delivery without any valid reasons, my order got cancelled with the reason as "seller dont have the stock". And when I sent a message expressing my displeasure, I didn’t get any reply back from snapdeal apart from the "order is cancelled" . Is...