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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 668

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S
Sharavana Sharavan
from Hosur, Tamil Nadu
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No response on an order

Address:Bangalore, Karnataka

Hello Guys, I ordered(No: [protected]) a smartphone for Rs.25K on Oct19, Till I pay they didnt share anything about delivery date and that order is not cancellable. After the transaction, they said it will be delivered on or before Oct25. But when I saw that the order is not cancellable, it surprised. But last monday day they simply changed the deliver date to 31. I keep on raising complaints but no proper reply from them. Even I called...
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vijayvidadala
from Phirangipuram, Andhra Pradesh
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Return

Address:Guntur, Andhra Pradesh

Hi Sir / Madam This is Vijay Kumar I Have purchased Crazy Opposites, Fruits, Vegetables & Image N Alphabet Combo Games (Set 4) Educational Games Tracking no is : [protected] iam not satisfied this product please give me advise how to return this item This is my mobile No : [protected] Thanks Vijay...
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mrman59
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal.com - MATERIAL NOT RECEIVED AND NO UPDATE FROM THE CUSTOMER CARE

Address:Vadodara, Gujarat

Dear Sir, I had placed an order on 11th Oct 2014 and the order number is [protected] in which I had order 4 different products – out of which two products are not delivered to me till date – [protected] and [protected]. After placing the order the estimated delivery time was 23rd Oct 2014 which was never met. The snapdeal people changed the delivery date to 29th Oct 2014. This time again the delivery date was missed out...
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samir tamboli
from New Delhi, Delhi
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Product Delivery issue

Address:Pune, Maharashtra

I am Samir.My Order No - [protected]. I have purchased a mobile from Snapdeal on 16th October. After purchase they given me date to be delivered on of before 27th October. I am writing this on 30th October till date my product is not delivered to me. I have done repetitive follow up from Snapdeal as well as Courier agency (Ecom Express - Tracking no[protected] Still my products shows "In transit". I send mail to Snapdeal on their customer...
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MADHU TV
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Products has no quality - warranty for just 7 days

Address:Bangalore, Karnataka

I bought Dell Laptop charger through Snapdeal.com it took 10 days to deliver, within 7 days o[censored]se it got spoiled. I took few more days to complain: But they replied: Snapdeal Support, Oct 28 03:07: Dear Madhu, Thank you for contacting Snapdeal.com. We sincerely apologize for the inconvenience you have experienced. We regret to inform you that, we would not be able to entertain your complaint as it has crossed the 7 day TAT....
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saurav9430
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty Issue

6 months back I had purchased Seagate 1TB Hard disk from www.snapdeal.com and now its not working so I went to seagate service center, They are saying that the product was shipped outside India so we wont replace/retrun it and when I contacted www.snapdeal.com, they are saying that we can't help in this regard. So who will entertain a 3 year warranty for seagate 1 TB hard disk (please ask both the companies that who will resolve my...
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K
kalyan_its
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MATERIAL NOT RECEIVED AND NO UPDATE FROM THE CUSTOMER CARE

Address:Chennai, Tamil Nadu

Dear Sir /Madam, I have made a online transaction in SNAPDEAL.com for Karbonn Sparkle V white and paid Rs.5950. Booking no.[protected] on 19th October 2014 and till now I have not received the material and earlier they update in their website that material will reach on or before 26th oct . on 27th morning they changed the update as material will recevid before 31st oct. when i called ecom express who is logistics partner (it;s part of snapdeal...
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R
rgangadharann
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order ID: 3343125791 , Item Name : Prestige Nakshatra Plus 5 Ltr HA Pressure Handi , found broken on opening the package

Address:Mumbai City, Maharashtra

order ID: [protected], Item Name : Prestige Nakshatra Plus 5 Ltr HA Pressure Handi Was found broken and scratched when the package was opened. This item was delivered on 30-oct-2014.This was a COD ( Cash on Delivery), payment was done immediately with the trust on snapdeal to deliver quality product. Tried calling the phone number that came with package and there is no response.This kind of service is totally unacceptable. They do not...
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Address:Erode, Tamil Nadu

My order order number [protected] which was placed on 25th sep with Snap Deal was never been delivered and stated missed placed by your team and hence Snap deal cancelled it on 16th October and I was forced to accept it as they informed me that they cannot deliver new consignment. Not only that, but the refund ( Rs. 4608 ) process which was said initiated from by your team never credited back until today ( until 13th days) to my...
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M
maheshladdha
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal has not delivered order till time. Kept my money for long time without my approval.

Address:Pune, Maharashtra

I have purchased a “Luv Lap Green Sunshine Stroller” on 11th Oct for Rs3120. They have given me following dates: Estimated Dispatched Date : On or Before Oct 13, 2014 Delivery Date : Oct 19, 2014 Product Name: Luv Lap Green Sunshine Stroller Product Code: [protected] Product Amount: 3120 On their website they keep increasing the Delivery date without my concerns whether I want money back or product itself. First they increase the...
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M
MB Naidu
from Sirkazhi, Tamil Nadu
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I have not yet received my product

I ordered the net sarre from snapdeal on[protected] and paid through credit card. they have send the delivery date as[protected] and later it was extended to[protected]. till date I have not yet received my product. My order no:[protected]...
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Nivedeeta_N
from Vinukonda, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst delivery service with snapdeal

Address:Pune, Maharashtra

I would like to suggest one thing to snapdeal dealers.Your third party delivery service named "Delhivery" is the worst courier service I have ever seen.Stop delivering your products using this delhivery courier service.Their delivery status remains same for 2-3 days and then they somehow manage to deliver the product on the expected delivery date that too after calling them multiple no.of times.Also the customer response which they give on...
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shettymaya
from Bidar, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery not done/ tracking order wrong details

Address:Bangalore, Karnataka

I had ordered for a daikin ac and stabiliser on 18/10/2014. Till date I have not received the product. I get a message saying it will be delivered today. Then in the evening the tracking details say it will be delivered on 3 November. The assured date of delivery in the tracking order says it will be despatched on 24 th October. But till date not received. The tracking order is a sham as all wrong information is there on it. When I called...
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shraddha191090
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not deliver product...All Diwali offers are fake.....

Address:Mumbai City, Maharashtra

I have place order No:[protected] with Snapdeals on 11 Oct 2014, after placing order Shipping date was showing 14Oct. But it is not shipped yet(29 Oct)...Now Customer care is deny to cancel order. I am highly dissatisfied from Snapdeals services....
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Subhay Kumar
from Noida, Uttar Pradesh
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Product not delivered after 10 day & denied to cancel order

Address:New Delhi, Delhi

Hi Team, I have place order No:[protected] with Snapdeals on 17 Oct, after placing order Deliver date was showing 21-22 Oct. After 22 Oct, delivery date is extending daily & currently showing. I am traveling for out of station & inform CC that please cancel my order. As I wouldn't be available. Now CC is deny to cancel order & refund amount. I am highly dissatisfied from Snapdeals services....
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S
SSalmans
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Numerous complains

Address:Pune, Maharashtra

I dont know how they manage it but I have seen the worst service service provided by any shopping site is Snapdeal It hass got the worst delivery system and the products - it looks like they are sent to us after being used by one of the team members in snapdeal itself. I had placed orders many times from this site and each and everytime either they fail to deliver it on time or the product is in worst condition to be used More over they...
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aruma55
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal (Complaint)

Address:Chennai, Tamil Nadu

Shipment not received from Snapdeal Ecom Tracker Number :[protected] Snapdeal Order number :[protected] We haven't recieved ordered Philips trimmer through Snapdeal.As per the Status Snapdeal handedover to Ecomexpress. We don, t have any update onthis....
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coolpinaz
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivered poor quality product and not taking it back neither refunding

Address:Mumbai City, Maharashtra

i purchased a mens wallet name is donna and drew trendy wallet for rs 495 on oct 11th 2014 and the product was delivered on 17th october . I was not happy with the quality of the product and hence requested them to take it back they promised that the reverse pick up will be done in 48 hours and till date today 29th october they have not picked up the product neither replaced nor refunded the money. i called them multiple times for the same...
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rakeshdpmt
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received refund of canalisation order No 2896971629 Dated 21.09.2014.

Address:Mumbai City, Maharashtra

Dear Sir/Madam, yet i have not received the refund of canalisation order No [protected] Dated 21.09.2014. I had inform you on 28 & 29 I am shifting form delivery address please delivery item (parcel) on new address or Cancelled the order. I had waited till expected delivery date 27.09.2014. after that his logistics partner Blue Dart Docket [protected] delivered goods on old address. There no person was available delivery address...
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pjain.in
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged Product and non compliance of promised services

Address:Mumbai City, Maharashtra

I had ordered 1 BSA Cycle 20 Inch for my kid on 06th Oct 2014 which was delivered on 13th Oct 2014 after 7 days. after opening the product it was found to be defective, which snapdeal had sent without any proper verification, this was informed to them on the same day along with photographs and reversed pickup was scheduled on 14th Oct 2014. The Pickup boy came and saw the product but informed us that he is a bicker and tempo will follow the...
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