Snapdeal.com Complaints & Reviews

Snapdeal gave wrong product (Sony Portable Charger, thank god not a Vim Detergent Bar) after 13days. they said they placed a placed Replacement order. Now, After a Week, They cancelled the order citing "Out of Stock", while the website shows product available. When asked "customer care" to revive the replacement order. He Said he cant do. When asked to forward the call to higher authority. He replies "You cant do anything sir, Accept...

I had ordered two Raybans from Snapdeal on 28th Sept 2014 and i got the delivery of the same on 5th Oct 2014. On 19th Oct 2014 I noticed that the paint is peeling off from on both the Raybans as well as on the button of the pouch. If the Raybans are original the paint will never peel off even after a year o[censored]sage. I wrote a mail and made several calls to Snapdeal that the paint is peeling off on both the sunglasses along with pictures....

Hi, I am YOJANA SINGH, I had placed an order on 16th Oct, 2014 from the site www.snapdeal.com.till now my packet has not reached me.they had given me the estimated delivery time as 24th Oct, 2014 then they extended to 3rd Nov, 2014 but till i have not received my packet.Whenever I mail them, they sent me a computer generated mail saying that sorry for the inconvenience caused.the contact no that they had provided on their website i wrong.i...

till now no one has called to listen and resolve the issue.I had ordered a Nova Trimmer on 18th Oct'14 and the same was delivered in damaged & used condition on 25th Oct'14> I immediately raised the complaint and they reversed the order and the fresh one was delivered yesterday...but the sad part the same condition as the the one earlier. I had requested for Red, they first delivered orange and the second time white. The worst their...

As per order No. [protected], I paid Rs. 1043/- for two Items. 1) iBall 3.5G wireless Modem Data & 2) iBall Head set. But I received only iBall 3.5G wireless Modem Data. In the box iBall Head set was not available. Pl. arrange to deliver iBall Head set as early as possible....

Made a big mistake of placing order at Snapdeal without reading above complaints by so may customers like me. My order ID [protected]- Placed order on 23rd for a land-line phone. On 24th They mailed as Item is shipped. Till now i have not received the ordered item. Customer care is worst! all they know is that we have shipped item- and they say estimated time as it will be delivered within that time and there is absolutely no tracking system...

I had booked for pure cotton 230mmx250mm bedspread along with 2 pillow covers during last week of October 2014 in Snap deal .The order No is [protected] the cost of the item is Rs 499/- .The item was delivered on 3/11/2014 after making the cash payment.As i was away from the house my Father -in -law has collected the parcel .I opened the parcel in the evening and saw that to my surprise that the material is of worst quality available at Rs...

I ordered for a Dell Laptop on snapdeal.com. which I was supposed to receive on 2nd of November. But instead of the laptop I got a message where they told me to contact the courier company 'Ecom Express' for the product details. i called them and enquired about my item. They told me that the item has been returned already. They told me snapdeal called them and told them to return the order when I never said or requested them to. I went and...

I had purchase 2 items such as Car sunshade and car vacum cleaner they delivered car floor mat i purchased with debit card . And also they taken 20 days to deliver this wrong item . My order number is [protected] . Now when i ask to replace they told me to send through courier that also i have to pay...

Complaint about not returning my sd cash.i offered company if they are not able to transfer my money in my ac.they give my previous cover or any specific colour but.they were not proceed my request.company worker pick my mobile cover on 10 june 2014 and today is 5 nov 2014.its all about 6 month .this company argue many excuses at my all call.i call to company 18 to 20 times but everytime they giving me a different excuses. I request you to...

I had purchased a 2 TB External Hard Disk from snapdeal.com on 6th October 2014 for approx 7k by card payment which did not connect to a pc nor laptop and when told them the same they claimed that the product was undamaged hence its not their fault. After 2-3 harsh emails they agreed to pick up the product and replace the same on 16th October. The pick up came to my place on 27th October I dint get any email or msg from snapdeal saying that...

Dear Sir I have ordered CSM Manipol Complete Body Massager at Snapdeal.com on[protected]. It is supposed to be delivered to me on[protected] as u mentioned. But the same order has been cancelled stating the reason RETURNED as " It could not be delivered by courier to me on[protected]". How is it possible, as the order has been placed by me on[protected] and was RETURNED to you on[protected]. It seems that, you have intentionally made...

Order NO [protected] I have placed an order for a sunglass with Model No: DN 327 with plain frame but got delivered today a sunglass with flowers in the frame which is not as per my specification. I need a replacement for the same as per my specification. . Please arrange return collection at the earliest and replace with a plain frame without any flowers with same lens color . I need Model No: DN 327 as shown in the page. The item was collected...

Order NO [protected] I have placed an order for a sunglass with Model No: DN 327 with plain frame but got delivered today a sunglass with flowers in the frame which is not as per my specification. I need a replacement for the same as per my specification. . Please arrange return collection at the earliest and replace with a plain frame without any flowers with same lens color . I need Model No: DN 327 as shown in the page. The item was collected...

Hi, I am expecting a consignment from snapdeal.I ordered it on 21st October and gave me delivery time for 10 days (Because of diwali)Snapdeal order reference number : [protected]Ecom expressAir waybill no.:[protected]Order no.: SLP[protected]Estimate delivery time : 30th October 2014 (thought today is 31st October 2014)I called to Ecomm express on 25th about the product delivery status from Chandigarh to Mumbai, they said it is in delhi now it...

It is very pathetic and sad to express that after booking the item in one of India's leading online item delivery company i e 'Snapdeal . com', the item is not yet delivered (after lapse of 2 weeks). I had booked a laptop on 20th Oct, 2014 through online in Snapdeal.com with an order no.[protected]. I got reply in mail from snapdeal.com that item will be delivered on or before 27/10/2014 & Item is handed over to Blue dart courier service...

Hi I placed the order on snapdeal at oct 17th 2014 and snapdeal promised to deliver the item on 24th October. But they not delivery the product at given date. While I contact the customer care they simply extend the date on 31st October. So I keep on waiting and no more luck. Simply as per snapdeal company policy again they cheat customer(me) and not delivered the product. On 31 october night I called them for cancel the item and they told...

I had ordered an electric bed warmer and a double bed sheet as a combo package offer. The combo package was priced at Rs.1459/-. I received an electronic order summary stating the price in my mail. First, it started with a delay in delivery. I had to keep calling Snapdeal to know when will the product be delivered. They crossed both the dates that they were supposed to deliver the product in. Finally when they delivered, they charged Rs.500/-...

SnapDeal.com claims that Money is safe under Trust Pay Policy. Trust Pay guarantees 100% money back if product not delivered within 10 days of shipment. I placed order on 7th October'2014 and today it is 4th Nov' 2014, neither is my product delivered nor is my money refunded. I requested for cancellation 10 days back but product status still shows "In Transit". On calling the only available customer care number and wasting approx 15-20...

Please return my money which was with you as SD Cash. Snapdeal credited it to my account when I returned a faulty product sent by Snapdeal. I was told that I can use that cash at anytime whenever I require. But now you stole it from me stating that it got expired. I didnt get any intimation that my SD cash is going to expire. You cant steal my hard earned money. Please give it back. my email id/userid: sachin.[protected]@igate.com MAIL...