Claimed

Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
Complaints 14445
Resolved
9447
Unresolved
4998
Quick Links
Statistics
Share
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Snapdeal.com
Customer Service Contacts

Snapdeal.com Phone Numbers

Phone
+91 11 4637 1100
1592
667
+91 92 1269 2126
1459
1058
+91 88 8825 4614
1051
416

View more phone numbers

Snapdeal.com Website

Snapdeal.com Head Office Address

238, 1st Floor, Okhla Industrial Estate, Phase III
New Delhi
New Delhi District
Delhi
India
110020

Snapdeal.com reviews & complaints page 694

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nikx
from Mumbai, Maharashtra
Report
Copy

Faulty product, no refund on return

Address:Mumbai City, Maharashtra

I had ordered a purse from the Snapdeal, which was very bad on quality and cheap, not worth the money.I returned it in next two days.the payment was Cash on Delivery.
the purse was returned in October 2013, there have been many mails sent but still there is no refund done.pleas help....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
Tarun Kumar Roy
from Bhubaneshwar, Odisha
Report
Copy

Product not received on time

Address:Burdwan, West Bengal

I ordered a product from snapdeal.com 10th Feb 2014 and the Order No is-[protected]. The estimated delivery date of the product on 17th Feb 2014.But the product will not deliver at time. This not the first time they delay on delivering product. In past I suffered from same problem.

This is no all they don't reply at time also after the complain mail sent by me.I sent you a complain regarding my product delivery on 15th...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
rashad007
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheated by giving duplicate product

Address:Jalandhar, Punjab

I had ordered a dell targus laptop backpack from snapdeal on 22/01/2014 .The order number is [protected]. But the product delivered to me was not genuine. I had raised a complaint in snapdeal customer care and asked them to make sure their higher official call me but they hadn't called me for 15 days and now they want me to courier them the product back but its simply not acceptable. i want to take strict legal action against them for sending...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Muralishankar Narayanan
from Delhi, Delhi
Report
Copy

cheats and fraudsters

Address:Bangalore, Karnataka

Dear Friends beware please do not buy any products from Snap deal, they are just lairs and cheats, I tried ordering a product on Thursday[protected] and was PROMISED to deliver by 15 . Courier company too was in on the scam of cheating, where they updated the tracker falsely.Today Morning when I contacted Snap deal to enquire that they raised a compliant, again on evening when I tried calling them in the evening they have blocked my call...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Y
Yusuf Zainee
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item not shipped even after 10 days and they refuse to refund also

Address:Bangalore, Karnataka

After banging my head on several doors, this is my last attempt to get things sorted out with Snapdeal I ordered a phone on 6th Feb and was told that it will be shipped by 8th Feb. On 8th, i got a message that it will be shipped by 11th. I called customer care dept on 11th and he said that my item was packed and sealed and ready for shipment.Late on 11th night i got a message that the item will be shipped by 14th.I made several calls to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
uttpaldeb2004
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of Courier

Address:Tinsukia, Assam

I ordered (No [protected]) 1 (One) saaree value of Rs. 2124.00 from snapdeal.com on 29 January 2014. And I already paid the money through netbanking. Still I am received the saaree. I contact their customer care through email, no response from them. Kindly do the needful. Thanks & Regards, Nandita Ghosh Email: [protected]@gmail.com Mobile: [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
authorbittu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non replacement/refund for damaged laptop

Address:Udupi, Karnataka

Hello, I ordered hp pavilion nx007ax laptop from snapdeal.com worth Rs. 42272/- on 31/1/2014 vide order number [protected] using Cash on Delivery. Laptop was delivered damaged by ecom express and a reverse pickup was initiated on 4th Feb 2014. Laptop was delivered to snapdeal's Okhla warehouse on 7th Feb 2014 (ECOM AWB#[protected]. It's 13th today and still I have not received any communication regarding replacement or refund for the product....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
n.santoah
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order 1694139033, Delivery

Address:Bangalore, Karnataka

Hi,
I am V Santosh Neelam from Bangalore.

Order No:[protected]
Order: Mobile phone
Date of Order: 10th Feb, 2013

Got msg as
Date of dispatch: 12th Feb, 2013

It was my first Valentine gift to my Gift and they delayed it with Apologies and Wrong statements(Listen to the calls)

1. Before i ordered i called the support team, they said it will be dispatched...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anbukumar Love
from Chennai, Tamil Nadu
Report
Copy

Product Cheating

Address:Kanchipuram, Tamil Nadu

dear sir I ordered one samsung battery on 5th feb 2014 it reached me on 12.2.14, when I open the cover and shocked, they have sent a another product worth cheaper than I ordered. But bill shows that I have receiving the product what I have ordered....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vlrsathish
from Tiruchirappalli, Tamil Nadu
Report
Copy

Mobile not received

Address:Ariyalur, Tamil Nadu

Sir,

Ordered a sony mobile on 20/01/2014 on snapdeal. Order no: [protected]. Amount: rs. 7249.

Their system says the order is delivered on 4/02/2014. But the first flight courier website status says it is transit. First flight awb number is : o[protected]

I have not received the product.

I had raised a compalinton 4/02/2014 itself in their helpline.

But the problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Chennai, Tamil Nadu

I had requested Mee Mee Fun 2 In 1 Foldable Baby Walker with Order no [protected], whereas i got a local brand walker. I raised a complaint for the same the complaint number is 4763879. I made a call daily to snapdeal customer care, finally reverse Pickup is happened after 20 days . Find the below courier details. delhivery courier WAYBILL#:[protected] Tracking online: http://track.delhivery.com/p/[protected] Note: You can see with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mbadips
from Bengaluru, Karnataka
Report
Copy

Service Deficiency by Snapdeal

They said product will be shipped in 7 business Days, however I order on it on 12/Jan/2014 and they shipped on 18/Jan/2014. It reached me in 7 Days. I opened it as soon it delivered, and found that a wheel is broken. I called Snap deal. They asked me to send photographs, and told that I would be intimated once our team see photographs. 28/Jan/2014 I received an E-mail for Return Process initiation and their return partner picked the damaged...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
khalidmzml
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated Rs 61002

Address:Haridwar, Uttarakhand

I ordered an Apple iphone 5s 32 gb silver on 5 jan. After estimated shipping deadline, there was an update regarding its unavailability with the merchant and extended the deadline. Feeling insecure, I cancelled the order and they provide me its cancellation confirmation. As a rule, it takes 7-10 working days to reflect in account and I waited for that time. In between I contacted them also but they assure me that we have done it from our...
Helpful
Be the first one to find this review helpful
Found this helpful?
17 Comments
Report
Copy
R
renu bedi
from Delhi, Delhi
Report
Copy

money not refunded

Address:New Delhi, Delhi

i bought an okane red cotton jacket-id number-[protected] on 17th january.i returned the jacket because the size sent was wrong.Since then i am requesting the concerned dept to refund the money by converting it into sd cash.However i have not received any response from them inspite of repeated requests.They have wasted my time and effort and refuse to take action....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
akabhinandan
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dissatisfied from the product

Address:Jammu, Jammu and Kashmir

i have buy perfumes from the www.snapdeal.com online. Im dissatifies from the product as they have policy if you are dissatified from any product you can return it to snapdeal. so for that i have raised complain 5 days ago they has to reply it in 2 days which they dont have. I've also call customer service they every time said that we will raise your complaint but they dont. I regularly call them but they're doing anything. complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pranavprodigy
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery

Address:Gurgaon, Haryana

hello, this is pranav harihar from gurgaon. i ordered a laptop bag ( worth Rs 1700) from snapdeal on jan. 20 2014. from that day till date the merchant is neither shipping the product nor cancelling it. i've called some 10 times for to solve the problem but everytime i was told that their executive will back, but no one calls. I would like to get my money back. following are the details of the purchase; merchant: www.snapdeal.com order...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
MeenuSharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company refusing to honour (buy one get one free) deal

Address:Mumbai City, Maharashtra

I ordered a poker set for Rs 6250 on 26th Dec 2013 -Order No: [protected] in a buy one get one offer. I received a shipment on 29th Dec 2013. However, the company didn't ship me the free product. I registered a complaint the same day having Complaint number- 4534028. After following up with the company for over a month now, the company is refusing to honour the deal and is saying the offer was due to "content error" and that...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
cooln44
from Chima, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received damaged product

Address:Ludhiana, Punjab

Hi,
In January 2014 start I ordered a "Eureka Forbes Trendy Steel Vacuum Cleaner" using www.snapdeal.com shopping site.I paid using credit card in advance. On 10th jan 2014 I received the package. The package was in very bad shape it was not properly wrapped and some how managed using cello tapes to contain the item. But as i wasn't home my parents received the package. When I opened it was physically damage product...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
H
himanshu3010
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stone received in place of product

Address:Allahabad, Uttar Pradesh

WORST online shopping site, purchased casio calculator and recieved "STONE IN PLACE OF CALCULATOR". Sellers on snapdeal are fraud. At the time of receiving the product i asked the delivery boy to return item by snapdeal but he refused to return and say that you complaint against snapdeal and the courier boy has accepted that the parcel contains the stone when it was opened.Now still they are not replying my email and no update of...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
tusharbsale
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received for one of product ordered

Address:Mumbai City, Maharashtra

I have orderd Tribord Swimming goggles Quantity 2 worth Rs 498.but end up in receiving Nabaji brand which is diffrent than wat ordered.after that i intiated refund process and sent 2 swimming goggles in packet of one.but till now i have received refund of Rs .249 for 1 swimming goggle only(ref no of transaction showing payment of 249 only = 74678443364413088252302).Please find screenshot attached image of my sanpdeal account which shows both...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy