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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 697

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S
Somnath Saha_Kolkata
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not shipped - no response from company

Address:Kolkata, West Bengal

Placed an order -#[protected] on 23-Nov-2013. No shipment till date.

It was promised to be shipped within 27-Nov-2013 ; had been mailing for an update - no proper response received till date.

The order includes one STUDDS Helmet - which is pretty urgent since not able to ride the newly bought bike....
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hubertpereira
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HCL ME Connect V2 With 2G Calling TAB -money not refunded

Address:Dakshina Kannada, Karnataka

I Hubert Oswald Pereira, Mangalore, purchased a HCL ME Connect V2 With 2G Calling TAB (order number [protected]) online cash on delivery (COD) from snapdeal on 11 september 2013. Once when i tried to call using sim it was not working (sim calling option was not working), i called customer care and informed about this and they asked me to send it back for replacement, and they promised me a replacement. Few days later i got a mail saying that...
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biswanath.chatterjee1
from Mumbai, Maharashtra
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Item not received for Order#1453192524.Customer Care completely ignorant

Address:Kolkata, West Bengal

Hi, I had placed and order that was shipped on 26th Nov.Since 30th NOv the shipment status is showing as "flight delayed" in courior website.Now I called up customer care they told it should be delivered within 4 working days from shipping date.It's more than 4 days and it's still undelivered.SnapDeal should not avoid responsibility just by shipping.Till the time I receive it they should follow up with courior and...
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Arjun vas
from Bengaluru, Karnataka
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CHEATING-POOR SERVICES

Address:Bangalore, Karnataka

i had ordered a laptop on Nov 2nd. And now its dec 2nd. They told the stock is over and refund claim has been initiated on Nov13th. Still I dint get the amount reflected back in my bank account. Please treat this as a serious concern. This is the worst shopping experience i had online...
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Munish Blaggan
from Delhi, Delhi
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Wrong/Wake products being sold on the site !

Address:Mumbai City, Maharashtra

Had ordered for (order id [protected]) Samsung Galaxy Note 3 case on Nov 11, 2013. Instead of promised 5 days of delivery, same got delivered after 9 days. Over and above that what has been delivered is a completely different case and same does not match the specifications mentioned on site or for that matter even the product id. For some reason, I could not check the case within 7 days and observed the anomaly only on 8th day and when...
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siva prasad
from Hyderabad, Andhra Pradesh
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Worst customer support and solutions

Address:Hyderabad, Andhra Pradesh

Hello sir, This is siva, a resident of hyderabad. I have ordered for an item through snapdeal.com on 10th Nov 2013 which I was given an estimated shipping date 13th. Then when I checked for the status, it said it's not delivered and I didn't much care thinking there could be a problem. After few days, order status said that the item was available with vendor so they are sending me the item from a different vendor. I thought that...
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Z
Zuber Vernon De Souza
from Valpoy, Goa
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Selling Fake and Defective PHONES!!!!

Address:North Goa, Goa

fraudulently selling fake and defective cell phones at lower rates. i bought a Xperia SP for 22002/- and the touchscreen is not functioning at all.also battery dies extremely quickly. After repeated complaints and phone calls (( cheats DONT even have a toll-free number, charging you for that also and they keep you on hold for 20mins or more!!.. i would say FLIPKART is a million times better anyday interms of PRODUCT QUALITY & AFTER SERVICE),...
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J
jithoosin
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duplicate Apple product received

Address:Ernakulam, Kerala

My experience with Snapdeal: On July-2013, I bought Apple Lightning Cable and charger for iPhone 5 ( Rs.1200 ) from Snapdeal. There was no way then to identify if the product is original or not and I trusted Snapdeal ( as my online experiences were with Flipkart only ) . By around September-2013, Apple release iOS 7 which reports duplicate accessories when connection to iPhone. As early as I connected the usb cable from Snapdeal to iPhone...
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A
arifantapur
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Product Delivered and No Response on Complaint

Address:Bangalore, Karnataka

Dear Consumer Complaint Team, On 1st November 2013 I had purchased Aquafit Elliptical from Snapdeal by trusting Trust Pay policies. The item delivered on 12th November in not so good condition also found that the product which was on display was 4 in 1 (Elliptical, Twister, Stepper & Dumbles) But I got Only elliptical. On November 14th I registered a complaint that my product was not same as shown in the display.Snapdeal auto-reply...
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arifantapur
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Product Delivered and No Response on Complaint

Address:Bangalore, Karnataka

Dear Consumer Complaint Team,
On 1st November 2013 I had purchased Aquafit Elliptical from Snapdeal by trusting Trust Pay policies. The item delivered on 12th November in not so good condition with several scratches also found that the product which was on display was 4 in 1 (Elliptical, Twister, Stepper & Dumbles) But I got Only elliptical. On November 14th I registered a complaint that my product was not same as shown in the...
+8 photos
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A
Asokkalidass Kalisamy
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product return policy

Address:Chennai, Tamil Nadu

I ordered a protein powder and now i want to return it but they are refusing to accept it stating the reason that the nutrition product cannot be returned. But i couldnt find any word related to it in the return policy of theirs. Also, They have mentioned 7 days no question asked return....
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A
anil73
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

laptop defective

Address:Bangalore Urban, Karnataka

sir i purchased a laptop on[protected] details DELL N[protected]GB-1TB-WIN8-1GB ati graphic card (price 46768)it was supplied to me on[protected] around 2 pm . Right from the begning the Dvd drive was not operating and next to it one USB port was also not configured . I sent photo copies of my laptop to the snapdeal people and repeated calls was made but the only reply WE APOLIGISE for the inconvience caused to u. The supplier is CACHET WORKS...
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niharika85
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received Defect Product Want Refund ASAP (Complain#3820946)

Address:Bangalore, Karnataka

To whomsoever it concerns at Snapdeal, I have ordered a HUL Pureit Marvella RO Water Purifier order number [protected]. And I received the product on 5th Nov 2013 but it was broken inside the package. After logging a complain with Snapdeal on 6th Nov 2013 for Order ID - [protected] and Item HUL Pureit Marvella RO Water Purifier is 3820946. Snapdeal arranged a return back courier http://www.delhivery.com/ to return the product and they collected...
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sreekar123
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received defect product want refund (complaint no: 3279935 )

Address:Karimnagar, Andhra Pradesh

I have purchased a canon lied 110 scanner on 10/sep/2013 ( order id: [protected] )and I received on 19 sep 2013 and opened it on 21/sep/2013 when i opened it i found it doesn't have seal i thought it will not come with seal. When I scanned a photo i got black lines at edge of the image.Immediately I reported to support team regarding this problem. They offered 100 rs/- SD cash for this problem I have rejected and asked for replacement...
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sourabhsharda
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivered and not exchanged or refunded

Address:Raipur, Chhattisgarh

This is with regard to the order no.[protected] for item - Reebok Transport White & Silver Sports Shoes Size 10 bearing code/voucher no.[protected] placed on 25th October 2013 and the subsequent delivery of the same through Blue Dart Couriers vide Courier AWB No.[protected] on payment of Rs.2250/-. There was a complaint (Ticket No.3727844) raised for the same on the 30th of October as the received goods didnot confirm to the ones ordered...
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Shahid Patan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO RESPONSE - NO INVOICE FOR THE SUPPLIED PRODUCT.

Address:Nellore, Andhra Pradesh

Respected Antitrust Bureau Self logged a complaint on 8th November 2013 and is now not visible till now..? How many days required to go through your spam filter. Details of my Complaint logged on 8th Nov' 2013: Self placed the Order for Mobile Sony Xperia M dual, vide Order No.[protected], Placed on :[protected]:27:58. And received the payment confirmation along with Sub Order [protected], Seller : Maniac Store. The...
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Mehta R J
from Okha, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received different Color Refrigerator on Delivery thro. online purchase

Address:Rajkot, Gujarat

I have Ordered Online(Snapdeal.com) LG GL-318PNQ5(SG) Double Door 310Ltr Refrigerator Silk Gardenia(Silk Color)on dt:27.10.2013 (Order no [protected]) But I have received LG GL-318PNQ5(PG) Double Door 310Ltr Refrigerator(Pearl Gardenia)on dt:10.11.2013, I have complaint regarding wrong color received (Complaint number: 3879207.dt:10.11.2013) They have arranged Reverse Pick-up(via:Delivery Courier Waybill No: [protected]) for Replace/Refund...
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Address:Mumbai City, Maharashtra

To whomsover it concerns at Snapdeal, I have ordered a set of FnB A520 2.1 multimedia speakers from snapdeal.com on 9th November, 2013 (Order No. [protected]). The product was supposed to be shipped in 3-4 days and this DID NOT happen. Their next step was to give me the status in 3 business days, the third of which is today (18th November, 2013). I have not received any intimation about the product till now. The poor customer care executive...
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Bhaskar Dewangan
from Gidam, Chhattisgarh
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After discount product does not dispatched

Address:Durg, Chhattisgarh

My Snapdeal Order ID : [protected] I have ordered two Blazer at Rs 3390 dated 13/11/13, in the site it was written that the product will be dispacted within 0ne working day.But not yet dispatched. Snapdeal is giving 20% discount on every product purchase.So i applied that code and got 20% discount and paid the amount. My issue is every time i apply coupon code and get discount product does not get dispatched from snapdeal, this has...
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madcrazyboys
from Mumbai, Maharashtra
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Neither product delivered nor refund given

Address:Bangalore, Karnataka

I made my order for Canvas 2 mobile in snapdeal on 24th Oct and the delivery date given was 1st Nov. Order no: [protected] Even by 1st, i didnt get any update on delivery or where the product. By 2th Nov, i got sms saying product is with seller and will be delivered in 2 days. It didnt come until 7th nov, which is when i raised a complaint. And it is 7 days since and bloody 5 WORKING DAYS and i didnt even a mail(except for the auto-reply)...
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