Snapdeal.com Complaints & Reviews

Dear Waste Sanpdeal, Please dont play with the customers. This is for the complaint number 4866891. I am trying to get refund from last one month and your people are simply postponing. What a worst service you are providing ? How many days we need to wait for the refund. If you are not interested to refund money, just simply say we cannot. Why simply wasting time....

I would like to adress that After the return defected goods, untill the refund amount was not credited back to the account, despite number of phone calls on the [protected].
I would like to alert those who are going to deal with these fraud people.
Their cash on delivery is also ....

Order number:- [protected] Product name:- Casio Edifice Chronograph EF-550D-1AVDF (ED390) Men's Watch In continuity with my previous complain, I haven't got any update on this yet. Nobody from snapdeal is even responding back with the status that WHY IS IT TAKING SO LONG to get the replacement Every time I have to spare time from my work and call up them, and they always keep saying "we are working on it". I don't understand...

Dear Sir,
I've placed an order with an order id:[protected] on Feb, 2014, (Morphy Richards 52Ltr 52 R-CSS OTG Mirror Finish) by paying the amount online for snapdeal website.
The order was cancelled by itself without any intimation or verbal confirmation from my end.
But for the first product i did not receive my cashback and none of the team responding till date.
As the payment made by me is through credit...

I have ordered a Dezine watch with order no.[protected] on snapdeal.com. I got an sms from snapdeal that I would get the product delivered by Delhivery curier service on or before 8th march. But I have not received the product till now. Most annoyingly on snapdeal android app the status of the product is 'Complete'! But on Delhivery's order tracking page status is written as 'seize at sales tax'! So I send email to...

I've
purchased Panasonic P11 via order number [protected] and received on
5-Mar-2014 associated with the complaint is 5371429 which was lodged
with in 3 hours of delivery of the product on 5-Mar-2014 and also
there was another case 5371541 opened against the same order for a
followup email conversation, rather than addressing the issue in same
complaint number 5371429. 1. The Phone had issue where...

I had purchased a BTR Black Henley T Shirt online through Snapdeal.com on dated[protected] but purchase was not successful and same was confirmed by snapdeal (pl see below massage from snapdeal) but Rs. 319/- debited in my credit card and with repeated reminder/mail neither refunded nor reply by snapdeal. I didn't get order id to complain against snapdeal customer forum. I want that order to be placed in right time. Hoping the best service...

I have recorded call what I have made with Sanpdeal customer care number.

On Fri, Mar 7, 2014 at 10:40 AM, Rahul Khatavkar <rahul.[protected]@gmail.com> wrote:
Reminder 3
Also the 1st product shipped microsd card wasn't delivered as per commitment of 6th march.
Need a confirm answer for this. This is the proof that snapdeal is not capable to give service for what they committed.

On...

This Shreyas here, one of the snapdeal's customer, Last month in February, I ordered Casio Edifice Chronograph EF-550D-1AVDF (ED390) Men's Watch which i had to return because of its bad quality. I returned it on 5th of Feb 2014 and claimed for replacement.The complain number i got for the same is 4985773Order number: [protected]it has already been more than 1 month's time i have not received the replacement. Every time i call up the customer...

I brought a product wd hard disk order no [protected] 10 of feb 2014 after receiving the product was defective then i immediately i have been contact customer care then they have pick the product by properly checking but now the are commenting the product has been damaged. I have been done a big mistake that I have order online with trust of snapdeal site...

I ordered one Whirlpool new IC 275 Premium 4s 262 ltr refrigerator online on 20th Feb, 2014 on snapdeal.com. I received the product on 28th Feb, 2014. On opening the packing, I found that product was having three damages.. 1) Dent on the front upper door. 2) big dent and body color damage on right side of body of fridge &amp; 3) scratches on the left side of body of fridge. I immediately called up snapdeal customer care on +91 [protected]...

I ordered a graphics card from snapdeal, i received the product it was a used product as the seal of broken already and packet in which the graphics card was present was also opened from before. The graphics card also was a defective product. I emailed them within 1-2 hours i got the product and found it faulty. I called them also. The guy said it will be sorted out. But they didnt even send me email about it and respond to my queries. The...

I have Complaint against warranty of my laptop and open condition of laptop.. on 20feb.. and complaint no:5186610 .. I am not getting appropriate reply from every time i call them .they will reply "we will arrange your call back within 24 hours" yesterday i have called i have called they replied we will call back within 4 hours..but i haven't get any thing till now.. I have Ordered it on 5th feb 2014, although lenovo support say warrenty...

Dear Sir, I bought a product- Phillips food processor from online shopping site SNAPDEAL on 8th Jan 2014 (invoice date) which I got product to me on 13 Jan 2014. 1 jar of Food processor was faulty so as per return policy in 7 days, I made call for return on 17 Jan and they picked up Product on 20th Jan 2014 from my home at Pune Via Dehlivery currier service.Product was supposed to reach them in 5 days but after 10 to 15 days they were telling...

Hello, please note i purchased a micromax a110q handset (black) from snap deal on 8th feb '14 & i got the delivery on 11th. My order no is [protected]. The handset got some display issue as a big spot appeared in the middle of the screen gradually increased. i informed them about the matter & Snapdeal arrange for reverse pickup of my Faulty handset on 18th feb'14.the same reached them by 25th but till now they unable to provide...

To start with, Snap deal customer services is based on lies and false promises. I bought an apple I pod 5 from one of its marketplace sellers. The order turned after an week. on receiving it I discovered the item to be physically damaged. Consequently, I raised a complaint but till date(21 February 2014) all I encountered is false promises, negligence, sarcasms of the incompetent, robotic and damned customer assistance. * It's been a...

This is regarding my Order No. [protected]. The Item was ordered on 12th Feb 2014 and supposed to be delivered by 20th FEB 2014. On the system the status is being shown as delievered and also informed by the CCare Rep. But actually the item has not been delivered to me. I lodged a complaint with them 2 times. They say, they will get back to me in 24 hours. In 24 hours the Rep from the Co. calls to confirm the status of non-delivery from me...

I bought a Dell 90W Black Ac power adapter from Snapdeal.com for Rs 1080. They Delivered the product late (after the deadline they told me).So, I refuse to take the delivery of that product as they have told me to refuse it if they deliver it after their deadline and if i refuse it they will refund my complete money back between 7-10days(till 20.02.2014). It's now been 12 day after the product been returned but yet they are not refunding...

Received a faulty watch. Registered a complaint with in 15 mins of receiving the product. They asked me to wait for 48 hrs to get a call back, but now its more than 4 days and still waiting for a call. Everyday I am calling 2 time to remind them about my problem, but what I am getting is false promises and another 48 hrs of thresh hold. To resolve the problem they mailed me to go the service center and get it repaired....

Placed an order -#[protected] on 13-Feb-2014. No shipment till date. It was promised to be shipped within 17-Feb-2014; had been mailing for an update - no proper response received till date. The order includes item which needs to be gifted - urgent as well. This is not the first time they are delaying shipment. And, not responding to mails. Their site boasts of refunding if orders not dispatched on time - but it seems they don't...