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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 691

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W
werty8
from Dumka, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst customer service one can imagine from Snapdeal

Address:Dhanbad, Jharkhand

Worst customer service one can imagine from Snapdeal
1) Item bought not received even after 20 days.
2) The Merchant, i.e., the snapdeal neither does keep track nor communicate to the customer the reasons of non delivery.
3) Still the the snapdeal cannot make any commitment for delivery, they are only doing lip services, like very sorry for inconvenience, will get back to you within 24 hours/48 hours, which never ends.br...
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piyush008
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Re: Replacement or refund for wrong product sent

Address:Chennai, Tamil Nadu

I have purchased mixer juicer Grinder due to three jars facilities from Snap deal online site . I received only medium and larger jar however smaller jar is missing.This article is regarding my complain against delivery of wrong product.The complain no is 6001566 and the product order no is [protected].Its approx one week has been past and i haven't received any reply from the customer executive regarding this.I request you to kindly go through...
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S
srinivas pelluri
from Mumbai, Maharashtra
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Order cancelled after 40 days.

I am deeply disappointed with snapdeal service. 40 days back I had placed an order for an Office chair (order [protected]) which I wanted to gift my friend on his birthday. On 11th April, I got a message saying the order is ready with seller and will be shipped anytime. On 14th April, I got a message saying the product is delayed. On 17th April, I got a message saying the product is cancelled. On 17th April, I can see that the product...
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deepaknathani
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Symphony 12 Ltr Diet 12T Air Cooler - Wrong Product Provided

Address:Pune, Maharashtra

I ordered a Symphony Air Cooler through mobile app from (Snap deal www.snapdeal.com) on 29th Mar ‘14 which had “Wheels and a Remote in the Pic for the price of 5950 I get the order delivered at my door step on 7th April, ‘14. When checked it does not have wheels nor any remote I call up the customer care support ([protected]) and tell that I am not satisfied with the product purchased and need a full refund of my money. Customer...
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H
Hari Satya
from Bengaluru, Karnataka
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Did not receive my order since more than two weeks

Address:Visakhapatnam, Andhra Pradesh

My order no: [protected] (Lycans Assassin Laptop Skin) Ordered date:01/04/2014 Expected delivery date:03/04/2014 It has been delivered to the wrong destination. Even after calling customer care everyday, they could not solve the problem for more than 2 weeks. Pls help! E mail id: [protected]@hotmail.com...
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P
priyodarshini
from Gurgaon, Haryana
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Not refunding money after delivery of damaged product

Address:Gurgaon, Haryana

Dear Sir,
I had bought a Dell Inspiron 15 from Snapdeal.They had delivered a damaged product.after several complaints they picked up the product f from my place which was 27th of March 2014. I have been following up with them since then to refund me my money but I am not getting any response.Its 16Th of April and they had initially promised to get me a new product by 4 days or else refund me the amount. Please help as I am at complete...
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S
sekharmuni
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not received

Address:Chennai, Tamil Nadu

I've purchased HP laptop Rs.35, 175/- through snapdeal.com debit card on 8th April 2014. Order No: [protected] estimated delivery as per snapdeal is 12th April 2014, It was shipped through Delhivery courier tracking no: [protected], I tried n number to times to courier customer care no +[protected] always saying all representatives are busy. http://track.delhivery.com/p/[protected] Even I have raised several complaints to snapdeal.com...
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G
goldysuri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong information given on website and delivered wrong product, now refusing to give product

Address:New Delhi, Delhi

My name is goldy suri.I bought tablate ambrane a3-7 (2g n 3g calling) this year(2014) feb from snapdeal.Com.L am giving you some details.
Invoice num : 743ae9/13-14/33433 1
Invoice date : 21-feb-2014
Ambrane tab a3 7
Imei : a7213f0005476
Order no : [protected]
Suborder no : [protected]
Amount : 8500
Buyer : goldy suri

My complaint is that the information about the product...
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G
girishpoosarla
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivery

Address:Kolkata, West Bengal

Through the online shopping website SNAPDEAL.COM, I had placed an order for 1T 3 star Airconditioner, Make Hithachi, Model no. Kaze Plus RAW311KUD, was placed on 22rd march 2014. The full payment was made through credit card. Delivery was made on 1st April 2014. The delivered product was found to be of wrong specification (RAW312KUDI). The same was informed immediately to snap deal through phone call and subsequently a mail was also sent.br...
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milindpatil04
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund, No Product delivered, No update regarding the product

Address:Pune, Maharashtra

I had ordered shoes from snapdeal.com. it has now been over 8 days, and as per the website the product was supposed to be delivered within 8 days. When i mailed them regarding refund, they replied that cannot be refunded as the product has been shipped. I demanded for the docket number, which they dont provide. on that they say when you receive the product just dont accept it, then once when the product reaches back to to seller we will...
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kunal.agg
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of order without permission

Address:Ludhiana, Punjab

I ordered laptop from snapdeal.com as the price for the same was very cheap and went ahead and made the order and sold my old laptop in anticipation of the laptop after one day i receive a call that your order has been cancelled due to error in pricing. How can they cancel it(they made an offer on their site and I accepted it by placing the order) it is a breach of contract. Please suggest me a course of action against snapdeal.com as i have...
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R
rk13892
from Mumbai, Maharashtra
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Product not shipped and not replying

Hi sir, I have bought an hand free of skullcandy on 2nd April 2014 from snapdeal, according to them they have to shipped the product within 7 days but till now they have not shipped my product. When i check the product again on their site, the product price is increased in my area not all other so i think that's why they have not shipped my product. Please help me. Product code= [protected] For more details please see the attached...
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Address:Navsari, Gujarat

Subject Incomplete order received Order ID [protected] Item Videocon VAG32HV-NF 32 Inches HD Ready LCD Television Query what is this? please call me, i have received the item without any of the accessories! how can you do this? list of missing accessories: 1.tv stand (around 500rs) 2.wall mount(around 400rs) 3.remote original(around 500rs) 4.connecting cable(100rs) 5.remote batteries(20rs) 6.user manual and all other accessories you have...
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rajascs
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged product delivered twice

Address:Pune, Maharashtra

Dear Sir, Order ID [protected] I ordered euroline Euroline EL 118 Hand Blender Black in the month of march 2014. I received the damaged product on 13th March 2014. Then I informed snapdeal customer support team and thereafter the reverse pick up was arranged. Subsequently I was given a replacement and the same was delivered on 21st March 2014. Surprisingly after detailed complaint, I received again a damaged product. Primafacie it seems...
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TG Mamatha
from Visakhapatnam, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

returning the dress material

Address:Hyderabad, Andhra Pradesh

we ordered a dress on April 4, 2014 and we received a dress on April 9, 2014. I thought it was an embroidery work... but we came to know that their is no such work on it...so, we decided to return the material...so, will you please consider this and i request you to cancel this and return our money...
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TG Mamatha
from Visakhapatnam, Andhra Pradesh
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cancellation of our order

Address:Hyderabad, Andhra Pradesh

We received a dress on April 9, 2014. I thought it was an embroidery work...but we came to know that their is no such work on it... so, we decided to cancel the order...so, will you please consider this and i request you to cancel this and return our money...
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Vikram Saboo
from Gurgaon, Haryana
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Negligence in delivery and delivery of medical product

Address:Jaipur, Rajasthan

Sir I placed an order on snapdeal on 29th March 2014 for Orthopedic Support product prescribed by my Doctor. Order No. [protected], Item: Tynor OA Knee Support (Neoprene) Left Varus / Right Valgus Size: Large ----- On 30th March 2014, product was delivered, but surprisingly, the delivered order was for RIGHT LEG Delivered Item: Tynor OA Knee Support (Neoprene) Left Valgus / Right Varus Delivered Size: Large ---- Same day,...
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sjatinder19
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered dead product and not refunding money

Address:New Delhi, Delhi

Snapdeal deal delivered dead product ( iBall Tablet). After complaining they took the product back and promised to refund money. Now 40 days are passed and they are still asking me to wait. I made so many calls for refund and the same answer from them (Please wait). They are not even telling for how long to wait. Please suggest what should I do ? My 15000 cash is blocked by Snapdeal. Thanks...
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saravana9
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service with poor product and pushed me to mental pressure

Address:Tirupur, Tamil Nadu

Hi, tis is Saravana kumar. I have ordered AT Classic Leather Black Formal shoes and my order id is [protected]. but the product quality was very poor and so i returned it through courier. Then i ordered another sports shoe Tavera Men B-11 Sports Shoe(red colour) and its order id is [protected]. i was so curious to get the product as my match will be on sunday. After 6 days today i got the product and i was shocked to see that it was Blue colour...
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shashi4u_jsr
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product is Missing in the delivered Package(Order No - 1872103593)

I had ordered a Samsung mobile from Snapdeal (Order no - [protected]). But when I received the sealed package from courier on 29th March, mobile was missing from the box present inside the package. I immediately informed to customer care regarding this and they asked me to submit photographs of the same. I submitted everything and they have raised a complain number for this is - 5734994 I dropped them many mail but they don't even have...
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