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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 692

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A
AMIT.JAIN
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order id 1820712636: return not picked up even after 13 days

Address:Jaipur, Rajasthan

Snapdeal ORDER ID [protected]

I ordered Campus Sutra Blue Hooded Sweatshirt from Snadeal on 14th March 2014. One of sweatshirt (Item code: [protected]) did not fit properly hence I had to return it. The order was delivered on 20th March and I raised the return request on 22nd March 2014. Till today on 4th April 2014 no one has came to pick up the reverse parcel. Its been almost 13 days. Snapdeal’s execs at the helpline...
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Anish Goel
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint No. 4522294

Address:Ludhiana, Punjab

I had purchased three Lenovo Laptop Bags in Dec 2013. I received duplicate bags, so i returned three bags in single box. I have received refund of two bags but not of third one till today. Whenever i call snapdeal helpline no. they say "status is not updated". One of your executive Ms. Reenu confirmed receipt of bag and said your refund is initiated but in vein....
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Narendra Bhongale
from Mumbai, Maharashtra
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Refund Not Done

Address:Pune, Maharashtra

I purchased Protoner Weight Lifting Home Gym 100 Kg + 3 Rods (1 Curl)+ Gloves+ W. Band (Order No. : [protected]) from Snapdeal.com on[protected] Rs 3991. When I received the product, I found that it is of bad quality and sent email to snapdeal to refund me under their 7 day easy return trust policy. Case number request #4724897 opened for the same. They arranged pickup. But no one came. Again They arranged pickup and finally they picked...
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sadargupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

snapdeal - snapdeal has not refunded the money even after 1 month

Hi, I have placed order for micromax A114 but received damaged product so I requested to replace/refund for it but there has not been any update from your side. Please find below sequence of events - 1. I placed order [protected] on 23rd Feb for micromax A114. 2. It was shipped on 04th Mar. However its mic was not working so I called customer care[protected] on 6th mar asking for replacement/refund. 3. It was picked up by delhivery...
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Sourav9
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product delivered without warranty card or MRP

Address:Kolkata, West Bengal

I have ordered a combo of 2 Pittsburgh Polo Club watches & a sunglass on www.snapdeal.com with order no.[protected]. Both of the watches come with 1 year's manufacturing warranty & the sunglass comes with 6 months' manufacturing warranty. But they didn't send any of the 3 warranty cards. Moreover there is no MRP or manufacturing date & information on the packets of the 3 products. Last but not the least, no brand name or logo is...
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Mohuya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Selling Price on the invoice to be more than MRP mentioned on product

Address:Kolkata, West Bengal

I have received my ordered item(order no-[protected]) but I have ordered lunch box with bag which price is 310/- but I have received only lunch box without bag which price is 250/- that is written in box.Invoice number 8E294A/13-14/62. I want the exact product which I ordered.But there is so many formalities and I have no time to full-fill all formalities .so now I want the balance 60/- cash back to me as soon as possible.Please...
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PIyush2105
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Cancellation Without Consent and Increasing Price of Product

Address:New Delhi, Delhi

I ordered a Canon EOS 1100D with kit (EF-S 18-55mm ISII) (Metallic Grey) with order ID-[protected] and placed on 29th march 2014 at 23:02 p.M. . The company sent me the confirmation message on 30th march 2014 at 12:07 p.m. . I confirmed the order immediately when i saw the message the way specified in the message. But when I was not able to see the order dispatch details online, snapdeal.com representatives told that the order was cancelled...
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hb_ch20
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:Vadodara, Gujarat

Hello, I have purchased below item from Snapdeal.com Order No : [protected] Date of Order : 08 Dec, 2013 Order Item : Whirlpool Agitronic 653H 6.5 Kg Top Loading Fully Auto Wine Chrome Washing Machine Order Amount : Rs. 19855 but instead of above product Snapdeal delivered below product Delivered Item : Whirlpool White Magic 1-2-3 nxt 653h. After that we have logged complaint with complaint no. 4477493. and we have returned...
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oindrila.ganguly
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of Crompton Greaves 10L Solarium SWH810 Geyser - order number 1756387793

Address:Bangalore, Karnataka

Hi, My order number is [protected], I had purchased a Crompton Greaves 10L Solarium SWH810 Geyser from snap deal on 27-Feb-2014, i got the product delivered on my place on 4-Mar-2014, the product was badly damaged, so i asked for refund, product was picked from place on 6-Apr-2014 and snapdeal receive the product on 8-Apr-2014. Today is 26-Apr-2014 and till date my refund process is not initiated, and really i dont know why. Every time...
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TOMAS MONDAL
from Kolkata, West Bengal
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i received a stone piece inside sealed box of snapdeal.com

Address:North 24 Parganas, West Bengal

i received a stone piece inside the box .please tell what should i do.iam in great trouble.no product inside sealed box .my contact no is[protected]. order id is [protected]i already paid rs 7903 rupes to courier boy of firstflight.my address isC/o:Prabir thakur. Vill:babonpur, santinagar(near nabankur club), palta.P .O :Bengal enamel thana:titagarh dist:north 24 parganas WestBengal pin :743122, Amtalabazar, nabankur club.North 24 parganas...
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webeffects
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty IPAD Air Refund

Address:New Delhi, Delhi

Order number [protected] Complaint Number: 5456173 Product : Apple Ipad Air 16GB (Space Grey) Purchase Value: INR 32, 700.00 Problem Detected in Product : Faulty Sensors and Screen Blackouts This is a clear cut example of Poor management and fraud on behalf of Snapdeal. This company has a Policy of 100% refund if product is Faulty (Electronics) which has been proven by the Engineering team of Apple Inc (Manufacturer issued...
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Address:Munger, Bihar

Dear Sir, i am uttam from munger, bihar i have order placed On :[protected]:46 pm, shown Est. Shipping Date: Mar 17, 2014. My order no.-[protected] and suborder no.- [protected] But still my order is not dispatched after 14 days till today....
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Address:Kolkata, West Bengal

Dear Sir(s),

I ordered an IFB convection oven on 23rd February, 2014 and instructed to deliver that to my Kolkata address (68 Jessore Road, Block 13, Flat 5D Diamond City North, Kolkata 700055). The estimated delivery date was 4th of March, however I did not receive till date. I was tracking the consignment from 3rd March and was observing that it was dispatched to some Dibin Philip on 24th March and reached Chennai outbound...
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bijayakumar1983
from Cuttack, Odisha
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AAP Black Printed Cotton T Shirt (42L) - Order Placed On : 2014-03-17 09:45:49

Address:New Delhi, Delhi

Dear Sir, I have Order Placed On :[protected]:45:49, shown Est. Shipping Date: Mar 20, 2014. But still they have informed after called to their customer care that Order is not Dispatched yet. This is worst service as I relized. Kindly treat this matter as most urgent & important. Thanks & Regards, Bijaya Kumar Mohanty +91-[protected] (whatsapp) +[protected]/[protected]...
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C
Chowdhury@123
from Delhi, Delhi
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Snapdeal is delaying my refund

Address:Thane, Maharashtra

To forum, Subject: Snapdeal is delaying my refund I had ordered a Philips HL1632 Juicer Mixer Grinder on 27 Feb, 2014, but I received faulty product. So I had returned that product on 1 March, 2014.and after that I have mailed lots of message to Snapdeal for my refund and reply came " walking on that or said initiating the refund." After that on 10 March, 2014 I received two mails from Kotak bank saying "This email is to notify you...
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Nidhi92
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund received.

Address:Ahmedabad, Gujarat

I have ordered online at snapdeal.com, they have accepted my order and i paid for it online. After few days they messaged me that they don't have product which i ordered and they are not able to deliver it to me. And now till that day i don't get product or refund. Date of order is 6 February 2014. I have contacted their customer care their help line numbers and also provided my bank statements which shows that they did not refunded to me....
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Chowdhury@123
from Delhi, Delhi
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Snapdeal is delaying my refund

Address:Thane, Maharashtra

To Froum, Subject: Snapdeal is delaying my refund. I had ordered a Philips HL1632 Juicer Mixer Grinder at 27 Feb, 2014, but I recived faulty product. So I had returned that product at 1 March, 2014.and after that I have mailed lots of message to Snapdeal for my refund and they told they are walking on that or said that they are initiating the refund. After that at 10 March, 2014 I recived two mails from kotak bank saying "This email...
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Sudarsanan Kesavan
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received

Address:Bangalore, Karnataka

Order No. : [protected], Order Placed On :[protected]. I have never received this order neither got a refund, every time I call I get some lame excuses that my refund is processed and will get a confirmation mail in 24 hrs, but its been a month I have never got a mail nor any update....
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narendra.shere
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged Product as replacement

Address:Mumbai City, Maharashtra

I have bought Datawind Tab 7CZ on 8th march and received faulty product on 13th March send for replacement on 27 March and told to me that I am getting a replacement. Today ie on 13th April I received a same Tab with Screen Damaged. Is this a kind of Product & after sales service provided by Snapdeal?????. No Superviosor want to attend the call ewvery time I am getting answer that Superviosr is Busy and we will arrange call back....
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sachin dagar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized Selling and Misleading Product Information

Address:Pune, Maharashtra

ALL THE FILES REFERENCED IN THE COMPLAINT ARE AT THIS LOCATION (https://drive.google.com/folderview?id=0B5DrWofSn4kSM1NOY19fQ0dzbDQ&usp=sharing) As you know from the order ID ([protected]) that it is about a Lenovo laptop that I bought from your website. The issues that I have with the products are: 1. As per Lenovo, you people are not "Authorized" to sell Lenovo products. If one buys from your site, the warrantee is forfeited...
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