Snapdeal.com Complaints & Reviews

I ordered tablet iball Q1035 on snapdeal (order id [protected]) on 27th jan 2014 I received the product and I found that tablet touch screen is not working and the tablet is getting switched off again and again. When I register my complaint (no.4906755) to snapdeal they promised me that will call with in 48 hrs but there was no response at all.i tried calling again and again I send reminder mail also. Then I decided to to take the tablet to...

SNAPDEAL Which provide TrustPay protects customers with a 100% moneyback guarantee if there is an issue with product quality, size or delivery... all false statements... when you call their all center all rude people ...and cut the phone... when you call the again to escalate the matter the provide a icing on the cake... please look into this what can be done... complain no :4809509... the product received is damaged. the socket...

I ordered wildcraft jacket (S) size from this site on 14th Jan, 14 with order number [protected].
This product was delivered to me on 18th Jan with wrong size. I received M size from them. No intimation was given to me regarding change of size. I complaint them and they took that product back sayin they will replace it. After this I have not received any kind of intimation from them and also they are not replying to my mails. Is this...

On Jan 14th, 2014, I placed an online order for Neil Charcoal Barbeque bearing order no: [protected] . My shipment arrived within the promised number of days. I opened the package which was later found to be defective and inadequate according to ISI standards, which was not expecting to be delivered.

I then attempted to use online system to submit my item for return. The website SNAPDEAL informed me that the product could not...

My order no. is [protected] I had ordered a pair of lee cooper formal shoes on[protected], the estimated shipping date was[protected] but until now the product has not been shipped. After calling on their customer care I've been told that they are not getting response from their own back-end team. They are ready to offer refund but I do not want a refund, I want the product anyhow....

Dear Concerned Officer, I had placed an order with Snap deal India on 9th of January 2014 for Herbalife product. I was initamed through messages and emails that my order will be delivered by 13th January 2014 but i had not yet received it till date. In between i had checked with the customer care officer about the status of the shipment and he told me that this particular product is out of stock and we are arranging for the same (order...

Dear Sir / Madam, I purchased Serious Mass 12 Lbs (Strawberry Flavor) on 12th Jan 2014, Order Id - [protected], but received Banana Flavor. Before opening the products I wasn't about the flavor as I presumed it to be strawberry. The sugar level in the product is very high & seems to be adulterated, which was not the case in any previous products from ON. When they contacted they said they will only payback 500rs where as...

I ordered VOX Remote Room Heater vide order number [protected] which has been shipped to me and received at my end in the damaged condition (internal damage). I immediately raised compliant with complaint number 4553453 on 3rd Jan 2014. They responded vide email saying that they will get it reverse picked up within 4 business days and would provide replacement which got over on 9th Jan. I again escalated the matter to their Support Team over...

i called a champion Halogen heater from Snapdeal.com on 27 December, 2013, next day i received a damaged product, then i called [protected](customer care), the representative said that he will send he en email and I've to reply on it with pics of the damaged product attached to it and the respond of which will come in 48 hours, I did that and waited for 48 hours, after 48 hours i received a call from Snapdeal on 30 December, 2013,...

I bought a Nokia Lumia from Snapdeal on Jan-2014. Snapdeal lured me with a cheapest offer price and big promises of timely delivery and "Trust Pay" policy. Little did I realize that these are all lies and what was about to happen. Here are the sequence of events: 1) The product apparently got dispatched within the promised time and I was informed via SMS (so far so good) 2) It was sent via an unknown courier company ecomexpress....

Hello,

I have ordered a mobile phone Nokia 105 worth Rs1095/- through Snapdeal.com (Order No-[protected])
They have sent a faulty product and after giving several complaints they are not ready to exchange/refund.Could you please solve this issue.

Thanks and Regards,
Rekha Singh
[protected]...

hello sir /madam
I had a complaint against Snapdeal regarding a service that I had bought of them. I raised my concern with them but
the response which I got was not satisfactory at all. Thus, I decided to file my complaint with consumer court.
They understood my complaint and promised me timely resolution as well. i have call many times to snapdeal
customer care and also send the mail but there is no repose for...

it's a shame and unprofessional, don't try to fool your customer. online shopping runs on trust only. once you loose it will make you out of the market in no time. Stop shipping garbage and junk without checking its quality.

i guess snapdeal is examining my patience level, by committing the same fraud again. it was promised to me that this time i'll get a brand new sealed product, but what i received is a package...

I ordered an orpat halogen heater. Through snapdeal online store on 15 dec 2013 and paid it through online route through trustpay (Snapdeal portal of payment) ... Order no [protected] ..They then gave excuse next day as follows:



Dear dr naveen mishra,



Thank you for placing an order (Order no.: [protected]) for orpat helogen heater ohh-1200 grey with us on 15-dec-13.
br...

Dear Sir / Madam, I have ordered in snapdeal for Evetoes Wonderful Blue Wedge Heel Pumps visa order no.[protected] & i paid cash on delivery, later I cancelled my order because of size issue. I got mail from snapdeal help desk for my bank details & after providing the same they mailed me on 17th November 2013 mentioning the refund of the same will be receive within 7-10 working days. I waited till 2nd December & then started...

I have I have ordered "Oleva Multicolour Flap Clutch" and you gave me "Oleva Black & Brown Contrast Stitched Clutch". So I have returned product for the first time which took 7 days not yet received the money for the wrong delivered product.

Second time I have ordered and received the same wrong product and SNAPDEAL (MF) ARE YOU CRZY DAM YOU HAVE WROST DELIVERY TIME, CUSTOMER SUPPORT AND ON THE WHOLE...

I did order a XOLO Q700 Mobile on 23rd Dec 2013 with order no-[protected], Est. delivery date was 29th December, but they have not deliverd that, after several complain though telephone & mail, always saying they forawrd complain to concern dept. & they are working on that.they are not refunding my money also...

Had the most HORRENDOUS experience with SNAPDEAL! Encourage anybody who plans to shop here to reconsider their choice! I would like to share my experience to showcase the ridiculousness of the situation: Had ordered (Order No - [protected])a Sunflame 1100cm3/sec 60cm Venza BK Chimney from Snapdeal on last 24th December 2013 (where it was clearly in-stock). Since then, I have received NO communication from anyone at Snapdeal. When I kept...

I did order a Nexus 5 mobile device on 26th Dec 2013, Est. shipment time was 30th December while I was placing the order. On 30 Dec 2013 they have changed the Est. shipping date to 2nd Jan 2014, now on 2nd Jan 2014 the Est. Shipping date is 20th Jan 2014. Means I have to wait for one month to get my Mobile device, waste of time and my money is stuck. Customer care people know only one word "sorry for the inconvenience sir". Horrible...

I have booked A monitor make BENQ, Model EW2430, on 21.12.2013 through snapdeal.com - Order Placed on[protected] vide order no. [protected] and the same was delivered on 27th December 2013 when I was away from home. On 29th Dec 2013 I back to home and opened the packing found the monitor is a second hand i.e. used one. Immediately the same was informed to the customer support staff Mr.Mukesh had attended my call in [protected] and mail sent...