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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 704

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V
varunparmar
from Bhusawal, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing duplicate bill

Address:Vadodara, Gujarat

Dear Sir/Ma’am,

This is with reference to the order I’ve booked on[protected]:25:08 for Micromax Canvas HD phone.

Since, I’ve got this device I’m facing numerous problems regarding its operation.

I’ve decided to take it to the service center but for that i needed BILL of my purchase which I’ve misplaced.

So, I wrote to the snapdeal for providing me the duplicate copy...
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ashishssss
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product received and not given any returned cash of rs. 600 of last 1 month

Address:Gujarat

[protected]
2.Street Junkies Purple T-Shirt i have paid rs. 600 to your blue dart courier courier toal i have received 4 tshirt. 2 tshirt is green and 2 tshirt is purple same coolour but not received Fort Collins Red-Coffee-Pink & Inkblue Pack of 4 T-shirts i have paid total 600 for 4 tshirt courier boy said total 600 rs. for parcel... again you send me 2nd shipment and courier boy said rs. 300 extra why should i paid for tshirt...
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Ishan Sharma
from Delhi, Delhi
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Have Not been delivered the product after i have paid the money

Address:Srinagar, Jammu and Kashmir

I bought Karbon Titanium S5 from Snap deal whose cost was 11990/- and Order number was[protected] , received it on 21st may but the product was faulty and wrong of specifications( colour was deep blue instead of black that i ordered ) so the very next day i filed a complaint and they promised me to make an arrangement for picking up the phone back but they never did so finally i shipped them the product on 7th June and they confirmed that...
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V
vish.smartboy
from Mumbai, Maharashtra
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Pathetic Service

Address:North Goa, Goa

I had ordered intex aqua i5 via snapdeal order no [protected] on 17/06/2013. This product was to be shipped on 20/06/2013. However same was not shipped before 23/06/2013. Along with my order i was suppose to receive a 8 GB memory card free. When i received my order to my surprise this memory card was missing. I had immediately called & e-mailed snapdeal with regards to this problem(tkt no: 2396508; 2394799) on 24/06/2013. Snap deal says...
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V
VenkatHyd
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst experience with SNAPDEAL.com

Address:Hyderabad, Andhra Pradesh

Hi

Very Very Very Very Very worst response and service from snapdeal. I never get this much of frustration in my entire life. Now i got because of snapdeal. Never never purchase from snapdeal.com.

I placed order on June 10th and it supposed to deliver on June 13th. I paid the money (Rs. 4349) using my credit card.

Below are the order details:
http://www.snapdeal.com/orderSummary?code=a11ce6c92bcc6f45fb4d47e4d975bafa&order=[protected]br...
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S
sharan88
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered

Address:Chennai, Tamil Nadu
Website:www.snapdeal.com/

Hi Sir/Madam

I had placed an order in snap deal on 16th June 2013 my order id:[protected]- Handloom Wala (AC BLANKET) . They have dispatched my order on June 19th.I had payed Rs:349 through net banking. But till now they have not delievered my product. When I called to customer care they have not given me a proper response.Kindly get me a proper solution.

Thanking you...
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gauravramuk
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

6 MONTHS EMI CANCELLED WHEN BILL GENERATE -SNAPDEAL FRAUD.

Address:New Delhi, Delhi
Website:SNAPDEAL jasperindia.com

Hi Kunal and team,

I placed an order with below ref :

Your Order No. : [protected]
Order Placed On :[protected]:50:33


urgent support required as on 27 may i purchase product of diffrent
cost of rs 32203 on emi for 6 months .

latter on bill i got to know i have to pay full payment as 4 product
cancell by snapdeal due to non availibity .

snap...
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A
arushnagpal10000
from Nagpur, Maharashtra
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Defective product delivered

Address:Patiala, Punjab

I had placed an order for Puma Stamp Ind Black & White Slippers on www.snapdeal.com on the 15th of june,2013 via order no [protected] and had ordered for 7 no size of the slippers but on the delivery dated 20th june,2013 I found that the slippers were of 6 no size and found that the correct size for me would be size 8.I immediately contacted the customer support and my complaint was registered and I was promised that the product would...
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S
Silamb Aras
from Thiruvananthapuram, Kerala
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Received damaged item

Address:Thiruvananthapuram, Kerala

I purchased a Zebronics NC1000 Laptop Cooling Pad in Snapdeal.com online store. Order ID:2404406, They sent the item by Bluedart courier service with very low quality packing. By that I got damaged item received.

I raised a complaint and got auto generated "Snapdeal Customer Support Request #2404406" email. I this they mentioned representative will contact within 48 hrs. But they didn't contact. And even I tried...
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S
sandipgupta
from Kolkata, West Bengal
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Wrong product sent to me

Address:West Bengal
Website:www.snapdeal.com

I ordered one half sleeve t-shirt from Snapdeal (Order no. [protected]). After a long wait the order came to me through Blue Dart courier. After opening it I found out that they have sent me full sleeve one. I complained and their is no satisfactory response from them. Their customer care number is busy always and they rarely reply to my emails. Please help me to get my money back....
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M
Mujibar
from Mumbai, Maharashtra
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Partial product delivered

Address:South Delhi, Delhi
Website:www.snapdeal.com

My Snapdeal Request is: 2236442, I have ordered twin pack pillow as on[protected], but I have received only one. I have tried number of times to your call center, but they are not received my call and if they were received my call your employees make false promises. They need time again and again for reverse back the product and replace the same. My Order ID - [protected] and Item Recron Bliss Pillow - Twin Pack is 2234733.
URL: http://www.snapdeal.com/product/recron-bliss-pillow-twin-pack/194632br...
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D
dineshagg
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivered faulty product, taken back, confirmed issue but now not refunding money and not sending product back

I ordered a samsung LED monitor at snapdeal.com on 7th june 2013, which order number is [protected]. On 11th June I received it. On 12th June I complained to snapdeal about HDMI port is not working with this LED. Complaint number is 2294732. On 15th June snapdeal's courier service picked it from me for checking issue. In between 11th to 15th June I talked snapdeal's help desk's several representatives on their customer care...
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S
ScienMahesh Babu Pillai
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SNAPDEAL IS A CHEAT

Address:246, Ist Floor, Phase-III, Okhla Industrial Area, New Delhi 110020, Pune, Maharashtra
Website:www.snapdeal.com/

Hi All, I bought JBL Cinema BD 100 5.1 channel 3D Blu Ray player from Snapdeal on 6/8/2013 via Credit Card with order ID [protected] and I was informed that delivery would be done by 6/11/2013. On 6/12/2013 I called the Customer Care (CC) asking why the product didn't reach my place, they informed that it is NOT AVAILABLE FROM VENDOR and that they DO NOT KNOW when it will be available. I waited till 6/16/2013 and called them a few times,...
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S
Shrey52
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

never received the product because they never dispatched the order and they are not cancelling it after requesting since last 7 days

Address:North 24 Parganas, West Bengal
Website:www.snapdeal.com

Hi,
I have ordered the following product on 15th June,2013 through www.snapdealcom.(*order details : [protected] and IFB 17 Pg2S Grill 17 Ltr Microwave Oven*) It is never dispatched neither shipped to the respective address. They didn't give me a follow up call @[protected] asap.
As I haven't recieved the order yet i just want to cancel the order right now and this an example of extreme unproffessionalism that I have...
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D
Dhananjay Patel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelling order without proper reason

Address:Ahmedabad, Gujarat

www.snapdeal.com - One of the worst experience with “so called” well known shopping/deal portal recently.

A week later, I was sitting on my laptop surfing internet, I used to do lot of shopping online through various shopping portals, so I was browsing through various shopping portals and getting excited through offers provided by them, I come across very attractive offer for Asus Laptop on www.snapdeal.com. The portal...
+2 photos
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B
banti roy
from Gurgaon, Haryana
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tablet pc problem

Address:Cooch Behar, West Bengal

I am buying a ad com tablet pe from snapdeal.I received that 25/4/2013 than I open that but the tabtel have a battery problem .then 26/4/2013 I calling snap deal.they saying back the tablet buy first flit quriar. and they also say replace that .then I send tablet.in fuy day they sand me a another perusal.I open it and I shocked .they me back this tablet that I send.please sir help me.iam poor people.help me sir....
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_Harry_
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating in Refund

Address:Panchkula, Haryana

It's very unfortunate that after using SnapDeal for almost 2 years and ordering numerous products and services, they still don't think their customer worthy for transparent services.

Few weeks back I ordered couple of cosmetic products from SnapDeal. The order was delivered but on finding out the cheap quality of the product I asked customer care to take back the product and refund my amount the very same day.br...
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Kamalapura S
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud deals

Address:Hyderabad, Andhra Pradesh

Hello Sir,

I have received a coupon of Rs.500/- from snapdeal.com on[protected]offer was valid till[protected].
I have placed the "Intex Neo Smart mobile phone" Order[protected] using this coupon (Order No. : [protected])
Order status was in progress till 19th and when i checked at the night 10.30 P.M. it was showing "Cancelled"
When I contacted the customer care, they said the product...
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A
Arjun Singh
from Sangrur, Punjab
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Refund

Address:Jalandhar, Punjab
Website:snapdeal.com

Hello Sir, My Problem is that the product is so bad condition that is can't ware is the product in your website is showing great but when i get it all coating is out that way is return u product back, after few days some one call said the product is reserved we will back u soon, and after few days some one call and SAID the box is empty. i track it the product i pack is ok the man who reserved other wise he misplace.That why i mail u...
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S
sonisingh02
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Case against snapdeal-No refund of money on a non delivered product

Address:Bangalore, Karnataka
Website:www.snapdeal.com

This is in reference of Snapdeal Order ID[protected] and Item Padmini 4 Burner Jalwa Gas Cooktop . I have placed an order of Cooktop on May 11th 2013. Snapdeal has never delivered the product to my address and after that they asked me to cancel the product. I did the same but now its more than one month and they got the returned item but still not returning Rs 3690/- to my credit card. I checked my credit card statement and the refund amount...
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