Claimed

Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
Complaints 14445
Resolved
9447
Unresolved
4998
Quick Links
Statistics
Share
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Snapdeal.com
Customer Service Contacts

Snapdeal.com Phone Numbers

Phone
+91 11 4637 1100
1592
668
+91 92 1269 2126
1459
1058
+91 88 8825 4614
1051
416

View more phone numbers

Snapdeal.com Website

Snapdeal.com Head Office Address

238, 1st Floor, Okhla Industrial Estate, Phase III
New Delhi
New Delhi District
Delhi
India
110020

Snapdeal.com reviews & complaints page 707

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
drashishnair
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in delivery

Address:Malappuram, Kerala

i had ordered an antivirus from snapdeal. the persent delivery status is address unlocatable while the address given by me is in perinthalmanna town. i havent been contacted even once by the courier people.

i called your customer care number. after waiting for 10 minutes my call was attended. i was told that the product will be delivered tomorrow and was given a number of courier people which i told then is wrong at the time...
Helpful
4 other people found this review helpful
4 found this helpful
4 Comments
Report
Copy
M
muztariq
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Product

Address:Hyderabad, Andhra Pradesh

I placed an order on snapdeal.com the details are mentioned below:

Product Name: Penta T Pad IS 801C 8 Inch

Order No. :[protected]

Order Placed On :[protected]:34:17

I got the product on the pre-informed time.

The Tablet was working fine. But the moment I connected the charger to the electrical point, there was a 'blast' inside the charger and the electricity...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijayanandraj.a
from Chennai, Tamil Nadu
Report
Copy

Having issue with purchase for third time in sequence

Address:Ernakulam, Kerala

I am consistently facing the issue for the third time in sequence where wrong shoe is delivered to me.There is no reverse pick up provided instead we are asked to send the wrong product back to concern company which is pain to me.

Seriously i am wondering whether this idiotic site have some success rate or not...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
viveksharma.wipro
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary sms

Address:Bangalore, Karnataka

I am huge sms from snap deal. more than thousand sms in a day.
I called SnapDeal and they have unsubscribed my number, eve though I am getting sms.

sms are coming from : LM-SNAPDL and MD-SNAPDL (there is no contact number available)
sms content : "Your Verification Pin : XYX123"...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kr1111
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered even after 17 days of placing order

Address:Uttar Pradesh

This is regarding the order number[protected] which was placed on 14-Apr-2013 with Est.Delivery date 'On or Before
20/Apr/2013'. The complete amount(1512/-) has been paid for the same while placing the order only.

I havent recieved the product yet and no one contacted me since 23rd April 2013 as conveyed to me when I first made a complain (Ticket no. 2000007)

Also I am unable to contact the customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shakthijeeva
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CASH CLAIM for MOBILE purchase

Address:Chennai, Tamil Nadu

Reg : Cash back claim from Snapdeal

I ordered a Micromax canvas 2 A110 Mobile for Rs.10500 on March 31 2013 in SNAPDEAL.COM. Order No:[protected]. It was delivered to me on Apr 4 2013. Immediately next day on Apr 5, it got burst. It would have damaged my ears. Luckily i escaped. I registered complaint to snapdeal immediately on Apr 6th. Complaint No : 1921053. I followed a long procedures they advised me and still now struggling...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
durgaanuj
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-receiving of Free gift

Address:North West Delhi, Delhi

I have placed the order on snapdeal for an Electrolux Refrigerator Frost Free 240L on 4th April'13. The order no. is[protected]. There was a free gift i.e. Croma Refrigerator Kit worth Rs.1500/- along with the main product. I have received my order on 11th April 13 but there was no free kit. I have logged the complaint against this on snapdeal customer care on 10th April 13. The complaint no. is 1922269. Afterwards, I have called Snapdeal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prateek Gupta
from Delhi, Delhi
Report
Copy

Non-receipt of product on time and till date

Address:South West Delhi, Delhi

I bought a product namely SSK 8 inch LED Digital Photo Frame from Snapdeal.com and the estimated delivery date for the product as shown on the site was 24 April, 2013. I ordered this product for a birthday gift for the occasion on 27 April, 2013. However, I did not receive the product till date (29 April, 2013). On calling the customer care and filing a complain (with complain number: 2009248), I was given number of the courier service. ...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranjan Sh
from Mumbai, Maharashtra
Report
Copy

Snapdeal not adhering to timelines and cheating customers

Address:Central Delhi, Delhi

I have bought a cycle from Snapdeal.com.

They have written in their site "Dispatched in 3 working days". After ordering the cycle and waited for 3 working days, I called their Customer care. They said that Dispatched meaning, Snapdeal will dispatch the product to the Courier company in 3 working days, not to the customer. This is deceiving to the customer as they read the website "dispatched in 3 working days"...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
L
lkhavanur
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective products

Address:Karnataka

As per order[protected] I had purchased Philips home theater #2600 and Philips DVD player # 3608 in Mar 2013 and the company snapdeal.com had promised a free gift of Reliance mobile. I had paid in advance by credit card. when I received the products, to my horror, I found that both the products were defective and can not be used and also instead of Reliance mobile as promised , they had given mobile of some other company. I lodged the complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
asonawan
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective product, missing items in delivery and bad service

Address:Pune, Maharashtra

I had ordered (Order no [protected]) Amkette Nexus 6D Wireless Desktop Combo from Snapdeal (along with Free Amkette Compact Cleaning Kit) on 21st March 2013. Initially I had received a defective keyboard which used to shake on flat surfaces. Later I had returned the same to Snapdeal for replacement or refund.
After a large no of phone calls to their customer support and follow-up, they returned the same box packing to me on 19th April...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
priya_
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor product quality and poor customer service

I've purchased a digital weighing scale from snapdeal, which is found defected when used.
And customer support team asking for images with very delayed response. After providing all the product and packaging related images, customer services closed the complaint due to 1 wrapper image missing. They are focussing on collecting packing images rather than listening to product problem and solution.I recommend don't ever purchase...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Mumbai Suburban, Maharashtra

Had booked a LG Optimus 4X HD P880 on 17th Feb from the SNAPDEAL.Com website (Order no: <[protected]>)and was delivered on 22Feb. The cover of the box had a freebies of LG Clipcase and a 50GB Box Cloud Storage subscription for which I have been fighting for 2 months now. Had contacted the SNAPDEAL with Complaint No. <1671995> for the missing freebies which was not delivered with the package. Have also contacted the LG India Consumer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ARVIND P PAMPATWAR
from Bardoli, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about damaged product

Address:Nanded, Maharashtra

i purchased khaitan mixer & juicer from snapdeal.com that i ordered on 4th april 2013 & got delivary from first flight courier on 9th 2013.But on opening it was found it damaged.so i complete the procedure as per norms (send photographs to [protected]@snapdeal.com) by sending email.atleast 6-7 times as well as discussed telephonicaly but they are delaying the procedure.Also forcing for keeping damaged product by paying 500/-.But i clearly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajnikant..sap hr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service

Address:Delhi

Order number[protected]


Hi,


This order was placed on 10.04.13 & has not
yet arrived,inspite of numerous calls & i was
given all wrong promises and assurances,which
didnt help me at all.


The service is so sick & pathetic,you are just
bothered about the money & when it comes
to the service its just dont care because...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanzeeus
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in Replacement of damaged BSNL Penta WS707c Tab

Address:Chennai, Tamil Nadu

Hello Sir,
I have Bought BSNl penta WS707C Tab for Rs 7600 in Snapdeal on 29-03-13, produc was delivered to me on 3rd April but the Touch feature in that Tablet was not working properly. So i have contacted Snapdeal they have asked me to return the product to Snapdeal delhi office. i Have sent tat on 8th April Via Bluedart (Ref No:[protected]) it has reached on 9th itself to Snapdeal office. Till date there was no proper replay or...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubham Sharma
from Mumbai, Maharashtra
Report
Copy

complaint about refund money of product

Address:Jalgaon, Maharashtra

i bought a shoes from snapdeal at a cost 1500 Rs those shoes are faulty amso i return those shoes last month and after that they send me receiving message of those shoes since that time they are not contacting me or email me and didnot give my refund cheque so please help me to get back my refund cheque...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
neeru.katiyar
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Deficiency in delivery

Address:Gurgaon, Haryana

hi sir/mam
i purchased a saree from Snap deal at 20 march 2013 by online shopping.Amount paid for that is 1199 but till now i do not receive any saree.
and now i am complaining against that bad reaction because they are saying that i am not responsible for that.sir it's not my fault so why did i bear it.they are not listening any problem.please sir help me.
Track no:-
[protected]
Order No:-br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
VENUGOPAL1955
from Kollam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of articles

Address:Ernakulam, Kerala

Dear Sir,
I had purchased one Nokia Asha 300(Graphite) from Snapdeal Online Shopping on 02/04/2013. I had made the payment via credit card and the same was authorised by the bank and Sapdeal on 03/04/2013 . Even after repeated enquiry to them regarding the status of the delivery they kept on telling me that the phone would be shipped within 5/04/2013 to me and it will reach to me within 3 to 4 working days,but they failed to do so....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
aryanarya
from Vadodara, Gujarat
Report
Copy

Not telling anything about my product

I ordered a product on 22nd of March and writing this on 13th April. Following are some related details which says they will deliver it before 27th march.

Soft Buddies Brown Bhaloo Bear - 105 cm
Shipped On or Before 27/Mar/2013
Amount Paid : Rs. 764

SNAPDEAL never updated its tracking record and customer care kept saying its delay because of Holi (Their pet answer). After 10 days I registered a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy