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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 706

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S
sabaahmad
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unresponsive customer service and non-delivery of purchased item

Address:Bangalore, Karnataka

Snapdeal Order Id:[protected]
Complaint Reference No.: 2146769

I placed an order on 5th May 2013 (Order Id:[protected] of Rs. 19,000 from www.snapdeal.com. In absence of delivery of the purchased item till 15th May, I contacted Snapdeal Customer service representative on 16th May 2013 at 8:27 am to CANCEL my order.

Despite clear instructions to CANCEL the order. when I re-checked for the refund on 20th...
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T
thoutaanil
from Hyderabad, Telangana
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replace of radio set

Address:Hyderabad, Andhra Pradesh

DEAR SIR
I had purchace a radio from on line snap deal when i had open the packet remote is not working and charger is not working i had already give mail to snap deal there is no responce from snap deal i had called up to the customer care they given some number and they said to call that number there is no responce my order number which i had purchace[protected] please kindly help me in matter my name anil kumar thouta...
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R
RashidMunaver
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Substandard non working product

Address:Bangalore, Karnataka

Snapdeal.com I purchased a RO water purifier from snapdeal.com, first i wasn't delivered as promised on time it was delivered 3 days after its scheduled date, later the installation person arrived after follow ups, when the installer came and checked the filter assembly was found not working, when contacted snapdeal i was able to reach their customer care executive after 8 minutes being online later they said quality check of the products...
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G
ganeshbabu17
from Kolkata, West Bengal
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Product not delivered and not returning the money

Address:Chennai, Tamil Nadu

Worst shopping experience with snapdeal. I am really frustrating with the snapdeal.com. I have placed an order on 6th may 2013. (order number[protected] Still it is not delivered and they are not returning my money. Whenever I mailed no proper response. If i make call they make me wait for 10 minutes. No proper response from the representatives. Please don't buy anything in snapdeal,....
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S
SANJAY URIKOTH
from Pune, Maharashtra
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ORDER NOT DELIVERED AFTER ONE MONTH

Address:Pune, Maharashtra

Order No. :[protected]
Order Placed On :[protected]:18:15
ORDER NOT YET RECEIVED



Hello,

Further to our above communication, I had contacted the security
guard in my flat and came to know that, he lost the courier as he had
kept it on the table near the lift and went home. I request you to
confirm this by contacting him in his number.
Here I would like...
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A
arun.grand
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Delivering the product at right time..!! Bad Response in customer service..!!!

Address:Tamil Nadu

Very very very worst service and response..!! Not getting the product in right time.!! Also there is no way to cancel my order.

I have placed a deo spray with 2 units on May 15th 2013.. Still not yet received my product in my hand..!! Also veryyyyyyyyyyyyyyyyyyyy worst response from customer service persons.. no proper information provided by them..!!!! All are totally waste in that company..!!


I would...
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K
Keyur22
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Delivery of Goods

Address:Mumbai City, Maharashtra

Order Number:[protected]

I had placed an order with Snapdeal on May 5 ,2013, for Zebronics SPK-SW3500RUCF 2.1 Speaker for Rs. 1749.

I have got email from Snapdeal.com regarding that delivery shall be done by May 10, 2013.

With repeated follow up with Snapdeal Executive via Tel-com on +[protected] and written mail to [protected]@snapdeal.com they inform me case is forwarded to the concerned department...
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P
pandher
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Xperia L Phone

Address:Haryana

Hi, I ordered one Sony Xperia L phone from Snapdeal.com and it was delivered on time in 3 days on Delivered on Wed May 15 2013. But when i used it had issues and wont work fine. I asked for its replacement and then they said you need to send it to an address on your own. After some argument they said we will get it picked via BlueDart and share the AWB number. No one has picked it till now and its 5 days already. Snapdeal is worst. I really...
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S
sweet88
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

www.snapdeal.com, undelivered product already paid for

Bought a mother’s day gift for my mom on www.snapdeal.com on 9th May which was showing expected delivery 12th May. I waited till 15th and it was still not delivered. That is when I started writing complaints to Snapdeal. Till date have written 3-4 times but havnt received any response yet. I have also written for a refund but no response again. Don’t if the gift will ever be delivered or money willl be refunded or not. I am so highly...
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P
pratikcoolgeek
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order: 932225554 Pioneer MVH-355BT Digital Media Receiver

Address:Mumbai Suburban, Maharashtra

Order No. :[protected]
Complaint No.: 2000663, 2050699, 2084485
Name : Pratik Sejpal
Product: Pioneer - MVH 355BT Digital Media Receiver.

I ordered this Pioneer system and received it around 30 - 31 days back. But to install it in my car i took it to Ulhasnagar to my surprise there was a Power connector & MIC missing in sealed pack box. Ulhasnagar which is around 1 hr from my house, the shop keeper charged...
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V
vikasgoel2000
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not fit for me

Address:Uttar Pradesh

I bought the product JBL - CS 4 - 4’’ 90W and CS 5 - 5.25’’ 105W Coaxial Speaker (Pair Of Speakers) from snap deal .. at the product desc. there was not written that these products will not fit in my I10 doors. when i got them .. i tried to fit them but they were smaller in size .. so i mailed snapdeal to please return them the very next day of reciept of product.. i didn’t got a revert for 2 days and finally i need to call them...
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Address:South Delhi, Delhi

i had purchased a nova roti maker from snapdeal . my order no is[protected] dated 21.04.2013 . but my roti maker is not working in proper manner & condition . i complaint also snapdeal (complaint no. 2107084) but i have no call regarding this complaint .
plese take a trustful decesion regarding this

thanks
sonu
[protected]...
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J
jb_capri75
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent activity

Address:South 24 Parganas, West Bengal

Last week I ordered a Micromax A116 Canvas HD and paid though my Credit Card. Now Snapdeal is saying that the product can't be sent as the logistic company returned them the product due to improper mode of shipment and goods once sent back to them will not be shipped further. I spoke to logistic company Bluedart and they too told the same. I have all the mails, both from Snapdeal and Bluedart. Snapdeal confirmed with me that they will...
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V
venkyashwin
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against Snap deal-Online stores for selling defective items Online.

Address:Bangalore, Karnataka

Snap deal claims that they sell more than 5 Lakh products from 4000+brands with free shipping across India to over 4000 towns and cities through payment options such as Cash on Delivery, EMI, Debit/Credit cards.
They sell these products online and claim that they have more than 18 million subscribers.
They also claim that all these products are sold under TrustPay - Snapdeal's 100% Moneyback guarantee.
It is because...
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D
Deepak Choudhary
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wrong product &invoice bill

Address:Haryana

dear sir ,
> why snapdeal making of fun with me.Truly i m fed up to reqwest
> so many time.the fact is that, I orderd samsung 16 gb micro sd card,but I received strontium 16 gbmicro sd
> card class 6.
> now I told them to send me strontium micro sd card invoice bill,but they r sending me samsung micro sd card invoice bill,
> i have waste aprox.. rs. 80 by calling so many times to snapdealbr...
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M
mohanty.debadatta03
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON RECEIPT OF WARRANTY CARD/RETAIL INVOICE

i have ordered a FASTRACK watch from SNAPDEAL.COM on 30 April 2013 and the watch delivered to me in 4th May 2013.When i opened the packet no RETAIL INVOICE OR WARRANTY CARD is attached with the watch.i gave complaint for the same on the customer care no and by mail also.But always same reply came that "SIR,PLEASE WAIT FOR 24 Hrs ....YOU WILL SURELY GET THE SAME.My request number for *Order ID[protected]* *and Item Fastrack Stimulatingbr...
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O
okayguru
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Product Send

Address:Maharashtra

hi
I order No[protected] i ordered it on 15th April 2013 and it was supposed to reach me on 20th April 2013. Product was delivered on 03 May 2013 and when i check it, you guys have send me wrong product & wrong size.

This is what i ordered http://www.snapdeal.com/product/reebok-ipl-rcb-red-boys/1247962 and that too medium size. I got attached design, which i do not like and moreover its small size and i can't...
+1 photos
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R
Reginold Regi
from Chennai, Tamil Nadu
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Cheating

Address:Chennai, Tamil Nadu

My order no is[protected] placed on[protected] .You people have clearly mentioned that the product will be shipped withen 3 days but it’s now more than 3 weeks,yet to recv the product,what the hell is happening ? You never bother to reply to my calls or email complaint immedtly,you lazy people after repeated complaints you mailed me on saturday that the product has been shipped & also the FAKE shipping AWB number,but nothing has happened...
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M
makeitcount
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged product delivered and no solution provided for refund or replacement

Address:Bangalore, Karnataka

Hi,

I ordered Bajaj TC 2007 Air cooler on 24th April, 2013 with Estimated delivery date as 29th April, 2013. Order number[protected]

But product only reached on 2nd May, 2013. The package it came was in bad shape. When I opened the thermocol used to secure the product was broken into pieces. I took the product out and poured water to fill the tank. Within minutes my room filled with water and not the cooler. When...
+2 photos
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Gaurav Longya (Jain)
from Mohali, Punjab
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for My Mobile Tablet

Address:Jaipur, Rajasthan

I have online order to snapdeal.com the calling tablet of VOX company they have sent my product. but they does not sent the product cover. i have complain the company they have sent me another product cover. at that time the product is not working properly. so I have told the company. they said that the product will we return my him. i have returned the product. company have received the product. but at the long time the company will not...
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